Exterior
Check availability

Reviews of Swan and Royal Hotel

2.5 out of 5
Swan and Royal Hotel
26 Castle St, Clitheroe, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 94 out of 175 reviews" "
Rating 8 - Good. 69 out of 175 reviews" "
Rating 6 - Okay. 8 out of 175 reviews" "
Rating 4 - Poor. 4 out of 175 reviews" "
Rating 2 - Terrible. 0 out of 175 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff,sevice and location are brilliant and i regular visit anx will continue to do so in the future
Stayed 1 night in Mar 2024
Response from Terry on 3 Apr 2024
Hi LeeMany thanks for taking the time to write your review and for your very kind comments it is very much apricated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

8/10 Good

penelope

Liked: Cleanliness, staff & service, property conditions & facilities
The pub is in the centre of Clitheroe, so very handy for all the amenities nearby. The rooms are above the pub and they are very honest about the level of noise. You should expect. If you book a breakfast, you eat it in the pub, we weren’t shown any menu, so I don’t know if there was any choice other than what we had. Their car park at the back is very tight through an entrance tunnel that was tricky to negotiate. it’s also very small so I don’t think it would hold very many cars. We didn’t really speak to any staff other than on chec in but the room was well prepared and clean and very safe with its own entrance code that we created. We had no problems at all during our stay there. This was only one night. It was a Saturday, so the music is until 1 am which we knew so it was fine.
Stayed 1 night in Mar 2024
Response from Terry on 30 Mar 2024
Hi PenelopeMany thanks for taking the time to write your review, really pleased that on the whole everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

8/10 Good

Yolanda

Stayed 1 night in Mar 2024
Response from Terry on 25 Apr 2024
Hi YolandaMany thanks for taking the time to review and for your high score, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Terry on 17 Mar 2024
Hi PaulMany thanks for taking the time to review us and for your high score, it is very much apricated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team.

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint pub with lovely fires,staff were lovely,room pleasant and very clean,really comfy bed. Food outstanding,the fish and chips were the best ive eaten
Stayed 1 night in Mar 2024
Response from Terry on 11 Mar 2024
hi ElaineMany thanks for taking the time to write your review and for your kind comments it is very apricated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Terry on 26 Feb 2024
Hi AndrewMany thanks for taking the time to review us, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Terry on 15 Feb 2024
hi WilliamMany thanks for taking the time to review us and for your high score, it really is very much apricated. Pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Karon

Travelled with family
Liked: Cleanliness, staff & service
A super old property , warm bedroom , staff friendly , food great.
Stayed 1 night in Feb 2024
Response from Terry on 13 Feb 2024
Hi KaronMany thanks for taking the time to write your review and for your king words, it is very apricated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

8/10 Good

Sharon

Travelled with partner
A little tied in places staff very friendly plenty of heating in bedroom, bathroom small but plenty of hot water, breakfast good,
Stayed 3 nights in Feb 2024
Response from Terry on 13 Feb 2024
Hi SharonMany thanks for taking the time to write your review and for the high score, I do apricate that the building may appear tired in some places but in all fairness it is a very, very old building. But pleased everything was Ok for you and we all hope you visit us again soon.Terry, Carol and all the team

8/10 Good

Annette

Stayed 1 night in Dec 2023
Response from Terry on 16 Dec 2023
Hi AnnetteMany thanks for taking the time to review us and for the high score, it is very apricated, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team.

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service from staff and friendly atmosphere.
Stayed 1 night in Nov 2023
Response from Terry on 28 Nov 2023
Hi JulieMany thanks for taking the time to write your review and for scoring us so highly, it is very much apricated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Terry on 16 Dec 2023
Hi Jacqueline,Many thanks for the taking the time to review us and for the high score it is very much apricated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very warm welcome and enjoyed delicious food throughout our stay.
Stayed 1 night in Oct 2023
Response from Terry on 1 Nov 2023
Hi TraceyMany thanks for taking the time to write your reviews and for your kind words, it is very apricated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Susan

Stayed 1 night in Oct 2023
Response from Terry on 21 Oct 2023
Hi SusanMany thanks for taking the time to review us and for scoring us so highly, it is very much apricated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

8/10 Good

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Terry on 11 Oct 2023
Hi johnMany thanks for the taking the time to review us and for the high score, it really is apricated. Pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

8/10 Good

Jake

Stayed 1 night in Sep 2023
Response from Terry on 25 Sept 2023
Hi JakeMany thanks for taking the time to review us and for scoring us so highly, it is very much apricated. Really pleased everything was OK for you and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at pub for Sweet Baboo gig, ten yard walk from gig back to bedroom ideal. Room a little dated but perfectly adequate.
Stayed 1 night in Sep 2023
Response from Terry on 13 Sept 2023
Hi johnMany thanks for taking the time to write your review and your kind comments it is very apricated. I do take on board your comments about it being abit dated etc., but we do try and give excellent value for money and we are not a 5star hotel and we don't try to be. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome, clean room, huge breakfast. Interesting connection to Churchill and the Whittle jet engine....I was in the Churchill Room, as Churchill had stayed here.
Stayed 1 night in Sep 2023
Response from Terry on 11 Sept 2023
Hi ValerieMany thanks for taking the time to write your review and for your kind comments it is very much appreciated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

William

Stayed 1 night in Sep 2023
Response from Terry on 4 Sept 2023
Hi WilliamMany thanks for taking the time to review us and for scoring us so highly it is very much apricated, Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Stephen

Stayed 2 nights in Sep 2023
Response from Terry on 25 Sept 2023
Hi StephenMany thanks for taking the time to review us and for scoring us so highly, it is very much apricated. Really pleased everything was OK for you and we all hope you visit us again soon.Terry, Carol and all the team

4/10 Poor

Malcolm

Liked: Cleanliness
Very disappointing lack of response to my concern.
Stayed 2 nights in Aug 2023
Response from Terry on 2 Sept 2023
Hello MalcomVery sorry that your visit with us was less than satisfactory. I don't know what your concern is , I'm certainly not aware of any problems and none of my staff don't seem to know about it. If you could ring me or drop me an email with the booking name and the date of your visit along with the nature of the problem I will most certainly look into what ever the problem is.Best RegardsTerry

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities
Friendly staff was informed of discos held on the Saturday and Sunday until 1am when booking. Pub did not do any food after 3pm on Saturday and Sunday which we didn’t know about so arriving after a 7 hour journey after 5pm was not the best news and of course everywhere we tried was booked!! The room was clean, basic but spacious and had a modern en-suite. Breakfast was £7.50 per person and was freshly cooked. Overall a lovely and good value stay. Thank you
Stayed 2 nights in Aug 2023
Response from Terry on 1 Sept 2023
Hi tinaMany thanks for taking the time to write your review and for scoring us so highly, really pleased everything was to your satisfaction and we all hope you visit us again soon. I do think somewhere along the way you received the wrong information as regards the kitchen times we close at 5pm on Saturdays and normally 8.pm Sundays excluding Bank Holidays then its 5pm.Terry, Carol and all the team

8/10 Good

Debra

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Terry on 1 Sept 2023
Hi DebraMany thanks for taking the time to write your review and for scoring us so highly, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stop for the town.
Extremely friendly, helpful and made you feel welcomed. Excellent spot right in the centre and of the town. Good beers and food.
Stayed 1 night in Aug 2023
Response from Terry on 27 Aug 2023
HiMany thanks for taking the time to write your review and you kind comments, its very much apricated, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking in was easy via the bar. The room was very clean and large, with a comfortable bed. The food was very good especially the breakfast. I would recommend a stay if you are visiting the area.
Stayed 2 nights in Aug 2023
Response from Terry on 20 Aug 2023
HiMany thanks for taking the time to write your review and your very kind comments, it is very much apricated.Really pleased verything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who made me feel welcome. Food was amazing. The only problem I had was parking my large in the car park but that didn’t affect my stay as long stay car park was a few minute’s walk away. I would highly recommend this hotel and definitely visit again.
Stayed 1 night in Jul 2023
Response from Terry on 11 Aug 2023
Hi TracyMany thanks for taking the time to write your review and your very kind words, it is very much apricated , sorry about the car park but it is what it is on the plus side we are town Centre and we do have parking. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable
huge room with one of the most comfortable beds I've slept in for a long time, beautiful crisp clean linen and towels, very helpful staff, the only reason I only gave stars for service was that the room had not been stocked with a spare toilet roll, but couldn't fault the staff. The hotel showed it's age, although clean and tastefully decorated, but it is a historic building, so if you want modern flashy decor, this i snot for you, but if you want a clean comfortable room at a sensible price, it was just that. One other caveat, the hotel car park is quite tight to get into, but should be ok unless you have a wider than standard car.
Stayed 1 night in Aug 2023
Response from Terry on 11 Aug 2023
Hi GeoffreyMany thanks for taking the time to write your review and your kind words it is very much apricated. Sorry about the toilet roll, hand on heart I don't know what happened there because there should of been a spare one, so apologies for that. I do take on board your comments' on the car park but we can only work with what we have got. On the plus side we are town Centre and we do have parking. Really pleased on the whole everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Fraser

Stayed 2 nights in Jul 2023
Response from Terry on 31 Jul 2023
Hi FraserMany thanks for taking the time to write your review and score us so highly it is very much apricated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and convenient
Really convenient centrally located hotel.
Stayed 1 night in Jul 2023
Response from Terry on 17 Jul 2023
Hi StevenMany thanks for taking the time to write your review and score us so highly, it is very much apricated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and al the team

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Really friendly and helpful staff. Nice room with everything you need supplied. Mattress was a bit too soft for my liking but otherwise a really great stay.
Stayed 1 night in Jun 2023
Response from Terry on 13 Jun 2023
Hi ChrisMany thanks for taking the time to write your review and your kind comments. We all hope you visit us again soon.Terry, Carol and all the team

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ribble way
Good value for the money. en-suite bath welcome during warm spell traditional but tidy
Stayed 1 night in May 2023
Response from Terry on 31 May 2023
Hi PaulMany thanks for taking the time to write your review and score us so highly, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for Clitheroe centre. Very friendly staff and good quality food served
Stayed 1 night in May 2023
Response from Terry on 30 May 2023
Hi AndrewMany thanks for taking the time to write your review and score us so highly it is very much apricated, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

6/10 Okay

Deborah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Greeted with a nice smiley friendly member of staff. Taken to room This is how it went. Big spacious ensuite room with wonderful Sash windows and two chairs to sit and watch hustle bustle of the street below. Lovely….... But..... Very dated with big dark furniture. Sash window in need of cleaning/scraping and doesn't lock. Double bed base kept parting so mattress dipped over night. However sheets were immaculate and big fluffy towels. Didn't really like the big bedspread on it. Radiator knob was broken off so blazing hot heat all night. Kept window open which I wasn't comfortable doing but necessary. We were given a fan which helped. Dust under all the chest of drawers etc, easily dealt with by pulling out. I did it and I'm 4`11. Cobwebs all over ceiling No bath mat untill second day which was given to us by a lovely friendly cleaner. But plenty of tea, coffee sugar and milks. All in all its great for a central stay to hit the 8/10 pubs in village and visit the castle. Lots of local shops also. Down side it really needs work doing but a lovely historical building with some interesting facts and some famous people have stayed there. The owner met us as we left and was very apologetic that we weren't moved but if you want a cheap stay in centre choice is yours
Stayed 2 nights in May 2023
Response from Terry on 24 May 2023
Hi DeborahMy reply to this review is exactly the same as I put in the reply to your google review, the only thing I would add id that I did not realize we were taking part in 4 in a bed !Terry, Carol and all the team

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation
Staff are very friendly. Room was lovely. Food is very good. Will be back.
Stayed 1 night in May 2023
Response from Terry on 21 May 2023
Hi PatriciaMany thanks for taking the time to write your review and for your very kind words, it is very much appreciated. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful and room was great , good breakfast and really enjoyed our stay , only thing was the soap and shower gel dispensers were empty but not a big problem, would stay again
Stayed 2 nights in May 2023
Response from Terry on 30 May 2023
Hi DavidMany thanks for taking the time to write your review and score us so highly it is very much apricated, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant lovely place
Stayed 1 night in Apr 2023
Response from Terry on 3 Apr 2023
Hi TimMany thanks for taking the time to write your review and your very kind words it is much apricated. Really pleased verything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money. Lovely people
Stayed 3 nights in Mar 2023
Response from Terry on 3 Apr 2023
Hi LenMany thanks for taking the time to write your review and your very kind words, its very much apricated. Really pleased everything was to your satisfactions and we all hope you visit us again soon. Hope your dad is feeling better.Terry, Carol and all the team

10/10 Excellent

Russ

Stayed 1 night in Mar 2023
Response from Terry on 31 Mar 2023
Hi RussMany thanks for taking the time to write your review and score us so highly it really is apricated. Pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very good reception, clean, comfortable. Excellent staff. I only had breakfast, but one of the best I have had! Despite what it says on line there is a small car park at the back of the hotel.
Stayed 1 night in Mar 2023
Response from Terry on 30 Mar 2023
Hi MichaelMany thanks for taking the time to write your review and your very kind words, it really is apricated. Really pleased everything was to your satisfaction and we all hope you visit us again.Terry, Carol and all the team

8/10 Good

Stephen

Stayed 1 night in Mar 2023
Response from Terry on 12 Mar 2023
Hi StephenMany thanks for taking the time to review us, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the staff

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top service very comfortable
Stayed 1 night in Mar 2023
Response from Terry on 8 Mar 2023
Hi MarkMany thanks for taking the time to write your review, really please everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

8/10 Good

Andy

Travelled with partner
Liked: Staff & service, amenities
.
Stayed 1 night in Feb 2023
Response from Terry on 23 Feb 2023
Hi AndyMany thanks for taking the time to review us and score us so highly, really pleased everything was OK for you and we all hope you visit us again soon.Terry, Carol and all the team

8/10 Good

Kevin

Stayed 1 night in Feb 2023
Response from Terry on 15 Feb 2023
Hi KevinMany thanks for taking the time to write your review and score us so highly, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry , Carol and all the team

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good, big property. Excellent staff. Ideal place to lay your head with facilities needed
Stayed 1 night in Nov 2022
Response from Terry on 14 Nov 2022
Hi CatherineMany thanks for taking the time to write your review and your very kind words, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2022

10/10 Excellent

Suzanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a fab location and has everything you need for a few days away X
Stayed 2 nights in Oct 2022
Response from Terry on 27 Oct 2022
Hi SuzanneMany thanks for taking the time to write your review and score us so highly, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swan and Rose
A pleasant stay in a pleasant town. The Swan and Rose was fine. Friendly staff, a clean room ( previously occupied by Ian Anderson of Jethro Tull) and a positive experience
Stayed 3 nights in Oct 2022
Response from Terry on 24 Oct 2022
Hi PeterMany thanks for taking the time to write your review and your kind words. Really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well pleased
does what it says on the tin. good location with decent beer and food.
Stayed 1 night in Oct 2022
Response from Terry on 17 Oct 2022
Hi AndrewMany thanks for taking the time to write your review, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cosy and friendly place to make your visit to the area alittle more enjoyable
Stayed 1 night in Oct 2022
Response from Terry on 13 Oct 2022
Hi DavidMany thanks for taking the time to write your review and score us so highly, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and staff will return again when am around and I will recommend to everyone
Stayed 2 nights in Sep 2022
Response from Terry on 19 Sept 2022
Hi MartynMany thanks for taking the time to write your review and score us so highly, really pleased everything was to your satisfaction and we all hope you visit us again soon.Terry, Carol and all the team