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Reviews of Deja Vu Pension

3 out of 5
Deja Vu Pension
Cluj Napoca, Str. Ion Ghica Nr. 2, Cluj-Napoca

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 37 reviews" "
Rating 8 - Good. 19 out of 37 reviews" "
Rating 6 - Okay. 5 out of 37 reviews" "
Rating 4 - Poor. 3 out of 37 reviews" "
Rating 2 - Terrible. 1 out of 37 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Laura Beatrice Ionescu - Executive Manager on 5 Nov 2019
Thank you very much for your review! We are gladly waiting for you at your next trip to Cluj Napoca!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Laura Beatrice Ionescu - Executive Manager on 16 Sept 2019
Dear guest, thank you so much for your review! We trully appreciate it and we were honoured having you as our guest! Have a lovely end of summer!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quirkiness of the decor and the excellent service from the staff.
Stayed 2 nights in Jul 2019
Response from Laura Beatrice Ionescu - Executive Manager on 6 Aug 2019
Thank you so much for your review! We were honoured having you as our guests and we will be thrilled if you choose us at your next arrival in Cluj Napoca!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2019
Response from Laura Beatrice Ionescu - Executive Manager on 18 Jun 2019
Thank you for your review! We were very glad having you as our guest!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I liked the location, walking distance to the city center in a calm residential area. The guesthouse is not in the best condition but it’s clean and we paid a fair price for what we got.
Stayed 1 night in May 2019
Response from Laura Beatrice Ionescu - Executive Manager on 4 Jun 2019
Thank you so much for your review! We are honoured having you as our guests!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything perfect, but the room where there is only a roof window.
Stayed 4 nights in Dec 2018
Response from Laura Beatrice Ionescu - Executive Manager on 10 Dec 2018
Thank you for your review! We were very glad having you as our guest!

8/10 Good

VJ, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting quirky boutique hotel.
Furnished and decorated with antiques, and with caring staff I enjoyed my stay. Walking distance to old square.
Stayed 2 nights in Jul 2018
Response from Laura Beatrice Ionescu - Executive Manager on 17 Jul 2018
Thank you for your review! we are constantly taking in consideration each opinion of every turist! We are gladly waiting for you on your next trip back in Cluj Napoca!

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy guesthouse
A cosy guesthouse in a very quiet neighbourhood! Not far from the city center and close to Somes river and the stadium. The reception was friendly and check in was fast. Internet was fast and fair breakfast in the morning. Good for transit and one or 2 days stay.
Stayed 1 night in Dec 2017
Dear Mr. Paul, we are thanking you for your review! Your opinion is very important to us, even if it's positive or negative. We are very glad that you felt very well at our pension. We will be honoured if you will choose our pension at your next trip to Cluj Napoca! Laura Beatrice Ionescu - Executive Manager

8/10 Good

Jon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean and comfortable.
Lovely looking and unusual on the outside, in reception and dining room but rooms a little dull and plain. Helpful, friendly staff 24hrs a day. Very safe area and town, no problems walking about at night. Ten minutes walk from the river and park area with good restaurants, a little further into main town. Rooms were cleaned daily with fresh towels. The terrace area that comes with some rooms is shared with one other room and not well maintained or cleaned but fine for sitting outside in the morning or evening. Rooms don't come with a kettle but there is a hairdryer, bath/shower, TV and A/C. This small hotel is not a palace but it is nice, a little basic but that is fine, it has a bar to get drinks but it isn't like an open bar that is sat in. I would stay there again, if in town, and nowhere else. Good for a cheap stay, much better than a motel, quiet area, 24hr shop round the corner, bar/restaurant on the street corner but little else except homes. Just don't expect it to be plush or pristine just a lovely little hotel with nice staff.
Stayed 5 nights in Jul 2017
Response from Laura Beatrice Ionescu - Executive Manager on 5 Aug 2017
Dear Jonathan, thank you very much for your review! We assure you that we will take in consideration your remarks. Your opinion means a lot to us, so we can improve ourselves! We are always gladly waiting for you, for your next trip to Cluj!

8/10 Good

Andreea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice & affordable place
Deja Vu is 1,5 - 2 km away from the city center so we could walk there. Our room was very small, there was barely any place left besides the bed and luggage. Still, the other rooms were ok, although they were listed in the same price category. The pension staff was always trying to be nice and helpful.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Friendly
Good price. Helpful and friendly staff. Was glad to have Air conditioning as the room had a skylight and was starting to get hot. It's quite a walk to old town but close to the hill with a food view of the city.

6/10 Okay

Verified traveller

Liked: Room comfort
Comfy hotel. Dog-friendly, for a fee.
Comfy room - we booked it because dogs are allowed. However, the 5 Euro surcharge per dog, per night was not mentioned on their expedia summary which seems a bit sneaky. We were informed of this only when we arrived, and this added 20 euro to our bill.

10/10 Excellent

dtkivo

Liked: Cleanliness, staff & service, room comfort
excellent
Small and friendly hotel Rooms are clean Staff is excellent!

6/10 Okay

Cesar, Florida

Liked: Staff & service
Bring your wifi router
This hotel is hard to review. It is a strange place. Having read the reviews in advance our expectations were low but it was the same price of a hostel, so we took it. It is very weird that in 2012 they don't have wifi in the rooms, only hard wired ethernet! The decoration of the outside and downstairs is beautiful and modern. The rooms were OK as far as decoration, but without windows. As far as I could see from peaking at other rooms, no rooms have windows on the side, only a strange hard to reach ceiling window. There was a tiny TV placed in a corner at a low level, hard to watch if you lie in bed. There was a fridge. The smell of smoke unfortunately was everywhere. We asked for a king size bed as shown in expedia as an option but got two beds put together. The beds were good, not soft. The bathrooms were small and the faucett was falling out. The staff was very friendly. Breakfast was good. The location is not central but 15 minutes by foot through a nice park to the center and 2 euros by taxi from the train station. Definitely a place that has potential if they only invested in a wifi router a TV stand and a chair with back support for those that want to work on the desk. We stayed 2 nights and didn't get the room cleaned, nobody knocked to clean it, perhaps because they knew I was there for a few hours in the afternoon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heat in bathroom. No hot water.

8/10 Good

Giora, Tel Avi v

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Deja-Vu Hotel

4/10 Poor

Flaviu, Phoenix az

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To expensive for that comfort
Room was to small, clean but small. For the second person they charge 25€ and thats outrage. Bathroom was clean but not having a tub, just a shower at this price. Breakfast was ok and was include in price. I will not recommended to stay there, to expensive for what have to offer

10/10 Excellent

Daniel, Istanbul, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a deal!
I originally was surprised to get such a great price on a five-star hotel. Upon arrival I understood, because it was actually a pension. A bit apprehensive, I went to check in and was immediately put at ease. The facilities were immaculate, the staff was fluent in English and extremely professional, and the room was amazing. Although not too close to the city center, the location was perfect because it was quiet and close to a beautiful park. The event that sticks out most in my head is that I needed a shirt ironed for dinner, but there was no iron in the room. I needed to be leaving in 30 minutes, so I went to the desk to ask if they had an iron. Although there was noone there at that time of night to press clothes, they ran it to someone who would and had it back to me within 20 minutes, and the night was a great success. I have never heard of a five-star pension, but this place definitely deserves the rating!

8/10 Good

Elaine, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel. Nice and clean. Staff very nice. Quite room. Only thing lacking was fresh fruit for breakfast.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pension was good, but no excellent.
Stayed 1 night in Jul 2019
Response from Laura Beatrice Ionescu - Executive Manager on 6 Aug 2019
Thank you so much for your review! Your opinion is very important to us and it would help us if you will detail the negative aspects you have felt at our pension. Please let us know what are the situations we can improve. Have a lovely day!

6/10 Okay

Verified traveller

Liked: Cleanliness
Very basic
I stayed there around one week for a conference. I asked them about laundry and they were really confused, they said they will get back to me during the week but never did. The beds and badrooms are old, the towels are bad quality and the wifi is really slow. The room was impecable clean on entrance but they did not do a very good job in the day to day cleaning. Good location if you go to the stadium or the grand hotel is booked and you have a conference/event there. Breakfast is really poor, it's only worth it because there's literally nothing else in 15 mins walk. It is very expensive for what it offers.
Stayed 7 nights in Jun 2019
Response from Laura Beatrice Ionescu - Executive Manager on 19 Jun 2019
Dear guest, we are trully sorry that we dissapointed you! Your kind of review helps us eliminate our bad services and offering better ones. I know that you will no longer come to our pension, but I promise you that I, personally, will take measures, so, this kind of situations never to happen again to other guests. I wish you a lovely summer!

10/10 Excellent

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva pikkuinen hotelli
Palvelu loistavaa ja hyvä vartioitu parkkipaikka autolle. Lyhyt matka keskustaan. Suosittelen.
Stayed 1 night in Jun 2019
Response from Laura Beatrice Ionescu - Executive Manager on 18 Jun 2019
Thank you so much for your review! We were honoured having you as our guest!

10/10 Excellent

Morais, St romain le puy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très accueillant et joliment décoré. Personnel très attentionné et à l’écoute. Un vrai bonheur...Félicitations
Stayed 1 night in Dec 2018
Response from Laura Beatrice Ionescu - Executive Manager on 5 Jan 2019
Merci beaucoup pour vôtre opinion! Nous sommes heureux de vous avoir invités!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Zimmer war schön groß und sauber. W-Lan hat einwandfrei funktioniert. Die Klimaanlage hat das Zimmer schnell gekühlt. Es gab eine Karte mit den wichtigsten Sehenswürdigkeiten, die sehr hilfreich war. Das Frühstücksbuffet hatte eine gute Auswahl und das Personal war freundlich und hilfsbereit. In der Dusche fehlte leider eine Halterung für den Duschkopf, aber das war der einzige Minuspunkt.
Stayed 2 nights in May 2018
Response from Laura Beatrice Ionescu - Executive Manager on 4 Jun 2018
Thank you very much for your review! We are very glad that you felt well at our pension and we will be honoured if you will stay also at our pension, at your next trip in Cluj Napoca!

4/10 Poor

VITTORIO

Disliked: Property conditions & facilities, room comfort
Soggiorno lavoro in Cluj
Questo Hotel è stato scelto dal servizio clienti Silver visto che il mio hotel ha disdetto la disponibilità Last minute. Presentato come un Hotel di pari standard si è rivelata una pensione con scarso confort : bagno con doccia nella vasca senza tenda/cortina, odore sgradevole nel bagno proveniente dallo scarico, letto scomodo e nessuna facility (nemmeno ascensore per raggiungere il piano)..Visto che si trattava di un cambio forzato del quale non avevo responsabilità mi sarei aspettato da Hotels.com. una maggiore attenzione nella scelta del riposizionamento.
Stayed 2 nights in May 2018
Response from Laura Beatrice Ionescu - Executive Manager on 4 Jun 2018
Thank you so much for your review! We feel very bad that you did not felt well at our pension, but, we assure you that we will take seriosly in consideration your opinion, so, we can have in the future better services for all our tourists!

8/10 Good

nik, italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply and close to cazino garden
Good experience ,good position,cheap and sufficient the breakfast,nice persons at the reception
Stayed 4 nights in Aug 2017
Response from Laura Beatrice Ionescu - Executive Manager on 21 Aug 2017
Thank you very much for your review! We promise you that we are taking seriously in consideration your opinion! We are very glad that you felt well at our pension and we are waiting for you next time in Cluj Napoca!

6/10 Okay

Verified traveller

Liked: Staff & service
soggiorno di quattro notti in camera doppia al piano terreno; accesso dalla camera al giardinetto interno; arredo molto particolare; sconsiglierei la colazione a meno che non sia già compresa nel pacchetto
Stayed 4 nights in Jun 2017
Response from Laura Beatrice Ionescu - Executive Manager on 27 Jun 2017
Thank you very much for your feedback! Your review is helping us to improve ourselves! We will absolutely take in consideration your advices!

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Värt pengarna!
Jag fick fantastisk service av alla jag träffade, både receptionisterna samt frukost-& städpersonalen. Frukostbuffén var okej, ganska litet utbud men jag blev mätt iallafall. Rummet var rent och mysigt, sängarna lite hårda dock. Badrummet var också rent men det luktade avlopp, tror det var för att ingen hade använt vattnet i rören på länge.
Thank you very much for your feedback! Your review is helping us improve ourselves! We will absolutely take in consideration your advices!

6/10 Okay

Martin, Malmö

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Budget alternative
Low budget option a little outside central Cluj. Around 20 min walk to city centre. Room had low standard but ok for price. Family room with 2 separate bedroom and a private terrace was positive things. Staff very friendly and service minded. Breakfast included.

8/10 Good

Verified traveller

Liked: Cleanliness
Good low-price accommondation
This hotel is cheap option. It is not luxury hotel, it is more like an house. The room was comfortable and breakfast was pretty good as well: toast, yogurt, cheece, 3 meat options, eggs, bacon, coffee. (Actually for this price-level the breakfast was really good!) Location is okay too, little walk to downtown but not too long. (Taxi is also super cheap, something like 2 euros from downtown to deja vu.) I was satiafied with this accommondation. If you are not looking for shiny fancy hotel, but something cheaper but still comfortable and nice, deja vu is good option. I would go again.

8/10 Good

Marion, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel à recommander
Hotel propre et personnel au petit soin. Bien situé, au calme mais a seulement 5mn du Central Park et 10mn du centre ville. Idéalement situé.

8/10 Good

Rottana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in quiet area
Good price for this hotel, we had a double room with a big bathroom and large room, very well decorated, but the room of another friend was too small and basic decoration, so it depends on luck. The area is a bit too quiet and 15/20 min walk from the city, nice breakfast

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
ok but disappointing
We got a room for a good price on expedia, maybe therefore they gave us one of their worse rooms. At first glance the room was warm and ok, but on the second look it was worn out and there were many defects especially in the bathroom. The fact that disappointed us most was, that in our 6 day stay, they only cleaned our room 1 time!! Maybe because in their eyes we payed to little, it's not the first time we experienced this behaviour! BUT - This should NOT be the way how guests should treated!!!!! It was also superficially cleaned so that most of the stains remained. They dind't refill soap or changed bedlinen. We went for toilett paper on our own. One night a spider was crawling between my legs...scaring. So do not expect much and it will be bearable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bonne. Surtout pour le personnel. Accueillnt et aidant.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
meglio non andarci
è un posto a mio avviso da evitare, camera senza finestra (solo un lucernario) , squallida e letto scomodo. Forse è un due stelle di sicuro non cinque.

10/10 Excellent

mimmo, sala consilina sa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
deja vu hotel bellissimo
hotel bellissimo, massima gentilezza e camere molto belle oltre ad essere molto calde. lo consiglio a tutti. vicinissimo al centro (2 minuti con il taxi e costo di 2 euro) ho conosciuto un tassista gentilissimo di nome ciobi (cell .0040740432611) che in pratica ti fa da guida e ti porta in tutti i posti che vuoi ad una cifra ridicola. buona vacanza n.b. - anche se non l'avevamo chiesta ci è stata data una suite!