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Reviews of Best Western Plus Cobourg Inn & Convention Centre

2.5 out of 5
Best Western Plus Cobourg Inn & Convention Centre
930 Burnham St, Cobourg, ON

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 803 reviews" "
Rating 8 - Good. 289 out of 803 reviews" "
Rating 6 - Okay. 51 out of 803 reviews" "
Rating 4 - Poor. 29 out of 803 reviews" "
Rating 2 - Terrible. 10 out of 803 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and extremely nice rooms. So easy to get to and we were able to park right out front!
Stayed 1 night in May 2024

8/10 Good

YONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Mary Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet. On site restaurant was excellent.
Stayed 1 night in May 2024

4/10 Poor

Lindsay

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we had was more like a meeting room with a Murphy bed to sleep on. It was not very comfortable and could use some updating.
Stayed 1 night in May 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great value. The lobby was very nice and the attendant at the front desk was well dressed and neat. Very professional. The room was clean, spacious, and the bed was very comfortable. A step up from the standard Best Western hotels and other chains as well. I would definitely stay at this or another Best Western like it.
Stayed 1 night in May 2024

10/10 Excellent

Julian

Liked: Staff & service, property conditions & facilities
Very happy with my stay here. Highly recommend
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet. Restaurant was great. Front desk service excellent.
Stayed 2 nights in May 2024

6/10 Okay

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the stay was great- it was peaceful, staff were super friendly and welcoming, parking was easy. What I did not enjoy was the dining options- or lack thereof. I was pretty surprised the hotel didn't come with breakfast options although they charge similar rates to other hotels that do. The in-suite coffee was awful. The food at the Pub attached to the hotel was not good. For my next stay in the area, I won't be staying here.
Stayed 1 night in Apr 2024

10/10 Excellent

Tyler

Stayed 1 night in Apr 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly, room was immaculate! Pool was fantastic!!
Stayed 1 night in Apr 2024

10/10 Excellent

JASON

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Location excellent. Good pub adjacent with good menu and beer
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll run, up to date with friendly staff.
Response from FOM on 19 Apr 2024
Thank you so much for you review. We are glad that you enjoyed your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We hope to see you again. Thank you.

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the suite - I have a teenager who appreciates the door to his room that he can lock. 😁
Stayed 1 night in Apr 2024
Response from FOM on 19 Apr 2024
We agree our suites are fantastic. We are so glad that you enjoyed your stay and we look forward to welcoming you back. Thank you.

10/10 Excellent

Rocco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Big room and comfortable bed.
Stayed 1 night in Apr 2024
Response from FOM on 19 Apr 2024
We appreciate you sharing your feedback on your stay at the Best Western Plus Cobourg Inn & Convention Centre. We are happy to see you enjoyed your stay and look forward to welcoming you back. Thank you.

10/10 Excellent

Johan

Stayed 1 night in Mar 2024
Response from FOM on 19 Apr 2024
We are so glad that you enjoyed your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We hope you find yourself this way again soon. Thank you.

10/10 Excellent

Jordan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FOM on 28 Mar 2024
Thank you Jordan for your review on the Best Western Plus Cobourg Inn & Convention Centre. We are glad to see that you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable, room was a nice size for 6 of us, breakfast was great, pool was lots of fun for the kids and one of best pools theyve swam in. Everything was clean and staff were very friendly. Highly recommend for family or business.
Stayed 1 night in Mar 2024
Response from FOM on 28 Mar 2024
Thank you Robert for the wonderful review. We are so glad that you enjoyed your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We love to hear that the kids enjoyed the pool the most. We look forward to welcoming your family again in the near future.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hotel I have been to in a very long time. Highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed
Stayed 1 night in Feb 2024

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Shauna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here my kids love the pool (& hot tub 😉)
Stayed 2 nights in Feb 2024

10/10 Excellent

Brenda

Stayed 1 night in Feb 2024
Response from FOM on 28 Mar 2024
Thank you Brenda for taking the time to post a review. We are so glad that you enjoyed your stay and we hope that you will consider us again. Thank you.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, amenities
Very little parking because of an event
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Iphigenia

Stayed 1 night in Jan 2024
Response from FOM on 28 Mar 2024
We are so glad that you enjoyed your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We look forward to welcoming you back again soon. Thank you.

10/10 Excellent

lynn, Naughton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff pub was friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My granddaughters loved the pool, they said this is the best hotel they ever stayed in, the room was very spacious, the washroom was double the size of normal hotel's, and no it wasn't a handicap room.
Stayed 1 night in Jan 2024

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
Shower drain clogged. Housekeeping knocking at 830 am on check out day. Other than that it’s clean and the restaurant service is top notch.
Stayed 1 night in Jan 2024
Response from FOM on 19 Jan 2024
We appreciate you taking the time to provide feedback on your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. So glad to hear that you enjoyed Arthur's Pub during your stay. We hope that we will be able to welcome you back again. Thank you.

10/10 Excellent

Darren

Stayed 1 night in Jan 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Attentive service/stsff
Stayed 1 night in Jan 2024
Response from FOM on 19 Jan 2024
Sounds like you were able to enjoy a meal in Arthur's Pub and we appreciate the compliments. Thank you for taking the time to post a review and we hope to see you again. Thank you,

10/10 Excellent

Nancy

Stayed 1 night in Jan 2024
Response from FOM on 19 Jan 2024
Thank you for taking the time to post a review on your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We are so glad that you enjoyed your stay and hope that you will consider us on your nice trip to Northumberland County. Thank you.

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024
Response from FOM on 10 Jan 2024
Thank you Michelle for taking the time to post a review of your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We are glad you enjoyed your stay and look forward to welcoming you back again soon. Thank you.

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel
Great trip. Stayed two night. Nice place to hold a wedding. Bar downstairs is great. No complaints! Love staff.
Stayed 1 night in Jan 2024
Response from FOM on 10 Jan 2024
We are so glad that you had a great time staying with us at the Best Western Plus Cobourg Inn & Convention Centre. We hope the next time you find yourself this way you will be sure to stop in. Thank you.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star comfort
Clean, comfortable room. The room was very spacious and had many amenities. Coffee maker, fridge, microwave, glass mugs, toiletries, sofa, 2 arm chairs, coffee table. King bed was very comfortable. The room was in excellent condition.
Stayed 1 night in Jan 2024
Response from FOM on 10 Jan 2024
We appreciate you taking the time Tracy to post a review on your stay with us. Thank you so much for the feedback and we hope that a wonderful stay means you will be back again soon. Thank you.

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience..this is my new favourite get away! Cobourg is a beautiful place to go for walks and sight see!
Stayed 2 nights in Dec 2023
Response from FOM on 10 Jan 2024
We are so happy to hear that we are your new favourite getaway Robyn. We hope to be able to welcome you back again soon. Thank you.

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was part of a New Year reset and recharge getaway. The staff were all kind and helpful. The restaurant had a great menu and attentive, friendly staff. The gym and pool facilities were amazing, and my stay here was the perfect complement to my purpose.
Stayed 2 nights in Jan 2024
Response from FOM on 10 Jan 2024
Thank you so much for such a wonderful review on your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We are so happy that you had a great stay and hope to welcome you back again next time you are in Northumberland County. Thank you.

10/10 Excellent

Chandra

Stayed 1 night in Dec 2023
Response from FOM on 10 Jan 2024
Thank you for taking the time to post a review on your stay with us at the Best Western Plus Cobourg Inn & Convention Centre. We are happy to see that you enjoyed your stay. We look forward to welcoming you back again soon. Thank you.

8/10 Good

James

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023

10/10 Excellent

Yifan

Stayed 2 nights in Dec 2023

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed twice now and both times my experience was amazing! The staff at front desk are fast and efficient and incredibly friendly. They go out of their way to ensure my stay is pleasurable. I love this hotel and highly recommend it to everybody.
Stayed 1 night in Dec 2023