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Reviews of Colchester Boutique Hotel

3.5 out of 5
Colchester Boutique Hotel
4-6 North Hill, Colchester, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 225 reviews" "
Rating 8 - Good. 65 out of 225 reviews" "
Rating 6 - Okay. 19 out of 225 reviews" "
Rating 4 - Poor. 11 out of 225 reviews" "
Rating 2 - Terrible. 10 out of 225 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our visit to the Colchester Boutique Hotel. It's very close to the centre of town where there are lots of places to get food and drink and do a little sightseeing. The hotel has a quirky charm with several communal areas decorated nicely with art and antiques. We particularly liked the vintage cigarette machine. Continental breakfast was lovely with lots of options: pastries, pancakes, cereal, fruit, meat and cheese plus an added bonus of scrambled eggs made to order. The staff were very welcoming and friendly. I'm sure one gentleman never left the place as he was always around and ready to answer questions and checking if we needed anything. If we visit Colchester again we'll definitely stay at the Boutique Hotel.
Stayed 2 nights in May 2024
Response from Colchester Boutique Hotel on 13 May 2024
Thank you so much for taking the time to leave us your post-stay review and feedback which is very much appreciated by a small independent business such as ours. We're so pleased you enjoyed your stay with us and look forward to welcoming you back in the future.Kind regards from all the team

10/10 Excellent

Musawer

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place. The staff were very friendly and helpful
Stayed 2 nights in Apr 2024
Response from Colchester Boutique Hotel on 22 Apr 2024
Thank you for taking the time to leave us a review and feedback which we really appreciate. We're glad you enjoyed your stay here and hope you will book with us again in the future. Thank you for supporting a small independent business.Kind regards from all the team

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely convenient location excellent for local pubs and restaurants. Nice breakfast as well.
Stayed 1 night in Mar 2024
Response from Colchester Boutique Hotel on 18 Mar 2024
Thank you for taking the time to leave us your review and feedback which is very much appreciated and we thank you for supporting a small independent business. We're so pleased you enjoyed your stay here and gave us a 5/5 rating! We hope you'll book again with us. Kind regards from all the team

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay very close to the high street,hotel has parking which is a big plus just a bit narrow to get to if you have a big car Rooms are good and staff helpful breakfast was ok but I did miss a full English All in all would definitely recommend 👍
Stayed 1 night in Dec 2023
Response from from all the team Colchester Boutique Hotel on 15 Jan 2024
Thank you for taking the time to leave us your review and feedback which is very much appreciated and we thank you for supporting a small independent business. We're pleased you enjoyed your stay here at Colchester Boutique Hotel and hope you'll book again with us in the future. Kind regards

10/10 Excellent

Barbara, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An intriguing hotel in the town center. The hotel is full of character with rooms situated over two buildings, the main building and an out building via a seated garden area. I had a very comfortable stay in a cosy room. The General Manager, Daniel made me feel very welcome on check in and the staff are all friendly and very helpful. I was in the Bar and mentioned that my room was a bit chilly and by the time I returned a portable heater had been delivered. If you are looking for somewhere that provides comfort, a relaxed atmosphere with breakfast included and great service then this hotel is perfect. The price is nice too!
Stayed 1 night in Nov 2023
Response from Colchester Boutique Hotel on 30 Nov 2023
Thank you for taking the time to leave us your 5/5 review and feedback which is very much appreciated. We're pleased you enjoyed your stay here at Colchester Boutique Hotel and hope you'll choose us again in the future. Thank you for supporting a small, independent business.Kind regards from all the team

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely well stocked continental breakfast
Stayed 1 night in Nov 2023
Response from Colchester Boutique Hotel on 30 Nov 2023
Thank you for taking the time to leave us your 5/5 review. We're pleased you enjoyed your stay with us and would like to thank you for supporting a small independent business and we hope you will choose us again in the future. Kind regards from all the team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, great staff.
Stayed 1 night in Nov 2023
Response from CBH on 13 Nov 2023
Thank you for taking the time to leave us your 10/10 review. We're pleased you enjoyed your stay with us and would like to thank you for supporting a small independent business and we hope you will choose us again in the future. Kind regards from all the teamColchester Boutique Hotel

10/10 Excellent

Galina

Stayed 1 night in Oct 2023
Response from CBH on 7 Nov 2023
Many thanks for taking the time to leave us your 10/10 review which means a lot to us. We're pleased you enjoyed your stay here at Colchester Boutique Hotel and do hope you'll book with us again. Thank you for supporting a small, local, independent business.Kind regards from all the teamColchester Boutique Hotel

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overnight stay for a short visit while attending an art exhibition at the nearby Firstsight gallery. Friendly staff and the room was very clean and of a high standard. Continental breakfast service was very good. Would recommend a stay here.
Stayed 1 night in Oct 2023
Response from Colchester Boutique Hotel on 11 Oct 2023
Thank you for taking the time to leave us your review and feedback. We're glad you enjoyed your stay here with us and rated us 5/5! We hope you'll choose us again for any future bookings.Kind regards from all the team

8/10 Good

Martin

Stayed 1 night in Oct 2023
Response from Colchester Boutique Hotel on 10 Oct 2023
Thank you for your review which is much appreciated. We're glad you enjoyed your stay with us and hope you'll choose us again for any future bookings.Kind regards from all the team

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay, the staff were very helpful. Excellent breakfast.
Stayed 1 night in Sep 2023
Response from Colchester Boutique Hotel on 26 Sept 2023
Thank you for taking the time to leave us your 5/5 rated review and feedback which is very much appreciated. We're glad you enjoyed your stay here at Colchester Boutique Hotel and hope you'll choose us again for any future bookings.Kind regards from all the team

10/10 Excellent

Richard

Stayed 1 night in Sep 2023
Response from . on 13 Sept 2023
Thank you for taking the time to leave us your review which is very much appreciated. We're pleased you enjoyed your stay with us and rated us 10/10. We hope you'll book with us again in the future and look forward to welcoming you back.Kind regardsfrom all the team at Colchester Boutique Hotel

10/10 Excellent

mr Timothy

Travelled with family
Liked: Staff & service, room comfort
A nice break roland and his manager were very helpful with little issues we had with finding places the room was good and for my brother who was with me has mobility issues it was great parking is a big plus in colchester and the continental breakfast was a big plus with many choices.
Stayed 2 nights in Aug 2023
Response from From all of the team at Colchester Boutique Hotel on 28 Aug 2023
Thank you for taking the time to leave us a review. We're so pleased you enjoyed your stay with us and we hope you'll choose us again for any future booking.Kind regards

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was somewhat small, staff tried to fix a problem that was out of the control of the hotel which has clouded my judgement but they did the best they could. Very good choices for continental breakfast, plenty of fresh fruit, cereal choices, baked goods and other items
Stayed 1 night in Aug 2023
Response from All the team at Colchester Boutique Hotel on 9 Aug 2023
Thank you very much for taking the time to leave us a review and feedback which is very much appreciated. Once again we apologise for the disruption caused by the NCP alarm, our staff did everything possible to contact them and report it and we thank you for recognising this was beyond our control and we hope it doesn't deter you from booking with us again. Kind regards

10/10 Excellent

Alec

Stayed 1 night in Aug 2023
Response from All the team on 9 Aug 2023
Thank you for taking the time to leave us your review which is very much appreciated by all the staff here at Colchester Boutique Hotel

2/10 Terrible

Mark

Stayed 1 night in Jul 2023
Response from All the team on 9 Aug 2023
Thanks for taking the time to leave us a review, we're sorry you felt your stay here was 2/10 but by not leaving any comments to explain what problem was it's impossible for us to give a more detailed response.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, room comfort
Great stay
Really friendly and helpful
Stayed 1 night in Jul 2023
Response from All the team on 9 Aug 2023
Thank you for taking the time to leave us a review and feedback which is very much appreciated by all the team. We hope you will book with us again in the future.Kind regards

4/10 Poor

paul

Stayed 1 night in Jul 2023
Response from Al the team on 9 Aug 2023
Thank you for taking the time to leave us a review. We're sorry you felt your stay here was only 4/10, our team strive to ensure our guests have the best experience possible and if we failed on this occasion we apologise, however with no comments added to your review it's impossible for us to understand what issues you faced and give a more detailed response. Kind regards

10/10 Excellent

Helen

Stayed 1 night in Jul 2023
Response from All the team on 9 Aug 2023
Many thanks for taking the time to leave us a 10/10 review. We're pleased you enjoyed your stay here at Colchester Boutique Hotel and we hope you'll book with us again in the future.Kind regards

10/10 Excellent

Hugh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from All the team on 9 Aug 2023
Many thanks for taking the time to leave us a 10/10 review. We're pleased you enjoyed your stay here at Colchester Boutique Hotel and we hope you'll book with us again in the future.Kind regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff with parking in central Colchester ( although narrow gate. The manager was very helpful with parking etc. Very helpful owner. Lovely Continental breakfast in large outdoor seating area ( shaded). A great base to explore the City and area including the Stour Valley ( Constable country etc).
Stayed 1 night in Jun 2023
Response from All the team on 9 Aug 2023
Many thanks for taking the time to leave us a 10/10 review. We're pleased you enjoyed your stay here at Colchester Boutique Hotel and we hope you'll book with us again in the future.Kind regards

10/10 Excellent

Glyn

Stayed 1 night in May 2023

6/10 Okay

Mark

Stayed 1 night in May 2023

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
it was ideal for our requirements
Stayed 1 night in May 2023

10/10 Excellent

Sofia

Stayed 2 nights in May 2023

8/10 Good

Amanda

Travelled with group
Liked: Cleanliness, staff & service
Review - breakfast amazing choice and healthy
Stayed 1 night in Apr 2023

8/10 Good

Noel

Stayed 1 night in Apr 2023

6/10 Okay

Rosalind

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Friendly welcome. Hotel clean. Lots of tea, coffee etc and bottled water in the room. Big shower, good selection of toiletries Hotel is looking rather tired Breakfast has a good range but not the quality you expect for 'boutique'
Stayed 1 night in Mar 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Mary

Stayed 1 night in Jan 2023

8/10 Good

Judith

10/10 Excellent

Colin

Stayed 1 night in Dec 2022

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and very quaint. Excellent continental breakfast with lots of choices. Very near city centre.

8/10 Good

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay in Period House
Lovely twin room with cute features in fantastic location. All staff were very friendly and the continental breakfast was delicious and ample. Really thoughtful additions such as still and fizzy water in room. Very quiet even though located in central Colchester on a busy Friday. The free onsite parking was a huge bonus. We were able to see our car from our room and could just walk to our celebration venue. The manager was particularly helpful and my was great with my highly chatty daughter. We will definitely stay here again on our next visit.
Stayed 1 night in Oct 2022

4/10 Poor

Athol

Business traveller
Disliked: Staff & service
Access very difficult by car and after hours by foot. Several times waited a long time on a busy road to rouse someone to let me in. Very poor response times
Stayed 4 nights in Oct 2022

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay, and really friendly helpful staff, good facilities, and the shower was excellent
Stayed 2 nights in Aug 2022

10/10 Excellent

Hellen

Stayed 1 night in Aug 2022

6/10 Okay

Brian

Colchester stay
Not worth the £175 per night price! Very noisy location due to street noise . We were kept awake until the early hours. The room its self in general was pleasant , but lacked a few general items that would have made the stay more practical i.e no mirror near plug points , so blow drying of hair was not made easy , the roller blind in the bedroom was broken ,so obviously this wasnt checked after the previous occipation of the room...
Stayed 1 night in Aug 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Suited me perfectly! In town for a festival, centrally located hotel.
Stayed 1 night in Jul 2022

8/10 Good

Miss K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice room and nice breakfast. Thank you so much!
Stayed 1 night in Jul 2022

10/10 Excellent

Yasmin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous stay, great for a place to stay whilst visiting friends for a gathering in Peldon. Lovely hotel, wonderful presentation, personalised introduction and parking space out the back. I came back to the hotel late which was fine, although the gates were closed so I parked on the street which was fine and opposite the hotel. Lovely stay, lovely room. Would stay again!
Stayed 1 night in Jul 2022

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely thanks
Clean and Tidy Hotel - wonderful service from the staff - Room a little small - but bathroom had a wonderful shower. Only there for one night on business. Excellent for the city centre. Very quiet.
Stayed 1 night in Jun 2022

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little stylish hotel.
Very comfortable room with nice furnishings and facilities.
Stayed 2 nights in Apr 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel and great for town center
Stayed 2 nights in Mar 2022

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, there was a brief problem with heating and hot water, this was rectified soon enough. Good result as it was a freezing day and night outside.
Stayed 1 night in Apr 2022

10/10 Excellent

Lotta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and clean old style charm.
Stayed 2 nights in Oct 2021

6/10 Okay

Colm

Business traveller
Disliked: Cleanliness
Room would benefit from a good clean
Stayed 1 night in Oct 2021

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021