2/10 Terrible
linda
Travelled with pets, Travelled with partner
16 Jun 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We reserved a non smoking room. When we got to the room it was filled with stale smoke odor. The floor had not been cleaned I had to wear socks and they were filthy. The tv in the room didn’t work so they tried to fix it. We had to leave because we were there for my father’s funeral when we returned still the tv wasn’t fixed. We were exhausted so we stayed determined to check out the next morning. We were told they would not refund our money for the remainder of the stay so we had to stay. They moved us to another room and as we went to the door all we could smell was marajuana (spl). The room itself did not smell of cigarettes but again the floor was sticky and filthy and the air conditioner did not work. My husband and I had to go to the funeral home to make more arrangements and when we got back we were stuck in this room. We smell marjuana all night and people partying outside our door. The next morning my husband made other arrangements for us and we decided to stay elsewhere it was already stressful enough dealing with my father’s death we couldn’t handle another night of no sleep. The rating on Expedia is totally inaccurate. It should be much lower than it is.
linda
Stayed 3 nights in Jun 2024