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Reviews of Clarion Hotel Concord/Walnut Creek

2.5 out of 5
Clarion Hotel Concord/Walnut Creek
1050 Burnett Ave, Concord, CA

Reviews

7.0

Good

Rating 10 - Excellent. 332 out of 1004 reviews" "
Rating 8 - Good. 244 out of 1004 reviews" "
Rating 6 - Okay. 154 out of 1004 reviews" "
Rating 4 - Poor. 106 out of 1004 reviews" "
Rating 2 - Terrible. 168 out of 1004 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good experience
Stayed 1 night in Apr 2024

6/10 Okay

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities
no hot water for shower. Last stay had limited hot water for shower
Stayed 1 night in May 2024

10/10 Excellent

Islan

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and safe
Stayed 1 night in May 2024

2/10 Terrible

Alejandro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smells bad …. Rooms so outdated Not again
Stayed 1 night in May 2024
Response from Brittney P. on 12 May 2024
We're sorry we didn't meet your expectations. Next time we hope you will stay in one of our renovated rooms

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall i have say that the only thing I dislike the sink was clog. Bu besides that everything went good
Stayed 1 night in May 2024
Response from Brittney P. on 12 May 2024
We are glad you enjoyed your stay. We hope to see you again soon.

4/10 Poor

Nahomy

Disliked: Property conditions & facilities
The only thing I really liked was the bed. Exterior rooms are loud. Room next door had a domestic violence situation going on. You can hear everything from the outside lot due to a large gap under the door. The internet/ WiFi does not work so no internet. Bathtub was chipped. Several holes are seen in the blind covers of the window.
Stayed 1 night in May 2024
Response from Brittney P. on 12 May 2024
We are sorry we did not meet your expectations. We hope next time you will stay in one of our renovated rooms.

8/10 Good

Rochelle

Stayed 1 night in Apr 2024

8/10 Good

Debra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms are nice, and the breakfast is good.
Stayed 2 nights in Apr 2024
Response from Brittney P. on 12 May 2024
We are glad you enjoyed your stay. We hope to see you again soon.

2/10 Terrible

Jade

Disliked: Staff & service
Stayed 1 night in Apr 2024

4/10 Poor

Charles, Martinez

Disliked: Staff & service, amenities, property conditions & facilities
Room poorly maintained, confusing curtains, Wi-Fi was awful had to use hotspot.
Stayed 1 night in Apr 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Was able to check in early, property was nice and staff too
Stayed 1 night in Apr 2024

4/10 Poor

Angie

Disliked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Xiomara

Liked: Cleanliness, property conditions & facilities
The bed was comfy than any other place I’ve stayed at and the room/parking were easy to access.
Stayed 1 night in Apr 2024

4/10 Poor

Charmel

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and the bathrooms did not work. There were turkeys running around.
Stayed 3 nights in Apr 2024

4/10 Poor

Jacob

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Dwirana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access from the freeway and close by the shopping center.
Stayed 2 nights in Apr 2024

8/10 Good

Dee Ann

Travelled with family
Liked: Staff & service
The property is looking very run down, the lobby looks great, but the halls and rooms need work. many of the faucets have been "fixed" with the hot water on the wrong side so it takes a little bit to figure out why you do not get hot water. the tv's do not have a "whats on right now" Guide only a station guide.
Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
very nice and clean room. staff are great! i’ll keep on coming back again.
Stayed 1 night in Apr 2024

6/10 Okay

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I love coming and staying here mainly because the hot breakfast is really good. It was very disappointing to find out that the hash browns have been discontinued and replaced with small potatoes that don’t taste very good. Please bring back the hash browns. We don’t want to find another hotel however my kids are upset about the has browns. The staff are great!
Stayed 2 nights in Apr 2024

8/10 Good

milo

Stayed 4 nights in Apr 2024

10/10 Excellent

Jesus Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got charge $545 for supposedly messing with the smoke detector. I don’t smoke or have any reason to mess with the smoke detector. I’ve stayed at 51 hotels in the last two years I travel a lot for work. I’ve had zero issue with any hotel but this one Other reviews have similar experiences. Stay away from this hotel they are very sketchy and will find any reason to over charge you.

8/10 Good

Oscar

Travelled with partner
Liked: Staff & service
Stains on bathtub. Main curtain didn’t close tight.
Stayed 1 night in Apr 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are nice and the hotel is quiet and peaceful. The hit breakfast is really good. I highly recommend this hotel. My kids love coming here.
Stayed 1 night in Apr 2024

8/10 Good

smita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast options could be little better. May be add fruits and yogurt
Stayed 4 nights in Apr 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great however the morning breakfast should be allowed to go to rooms. I understand there are rules and policies however we pay to be here
Stayed 1 night in Apr 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2024

6/10 Okay

David

Average. Old . Rust was coming from bathroom water everyday.
Stayed 4 nights in Mar 2024

10/10 Excellent

Ariana

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to come here with my kids and enjoy a break from life!
Stayed 1 night in Mar 2024

10/10 Excellent

Tam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Sampath

Liked: Cleanliness, staff & service, property conditions & facilities
Good price, spacious room. Comfortable bed.
Stayed 2 nights in Mar 2024

8/10 Good

Tyler

Liked: Cleanliness, property conditions & facilities
It was a struggle trying to get back into my room after the key didn’t work
Stayed 4 nights in Mar 2024

8/10 Good

Edgardo G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to smells lot better need to add some water on the room.
Stayed 1 night in Mar 2024

10/10 Excellent

William, Walnut Creek

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 2 nights in Mar 2024

8/10 Good

Rupinder Singh

Liked: Cleanliness, staff & service
Everyone is cooperative and good
Stayed 1 night in Mar 2024

10/10 Excellent

Mongo, Antioch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jan 2024

10/10 Excellent

ouarda

Stayed 1 night in Mar 2024

10/10 Excellent

James, Manteca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable.
Stayed 1 night in Mar 2024

10/10 Excellent

Silvano

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable
Stayed 1 night in Feb 2024

4/10 Poor

Teresa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the freeway
Stayed 1 night in Feb 2024

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and nice room
Stayed 1 night in Feb 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast included!
Stayed 1 night in Feb 2024

8/10 Good

BONNIE

Stayed 3 nights in Feb 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024