Superior Suite, 1 King Bed with Sofa bed, Kitchen

Reviews of Lux Verde Hotel

2.5 out of 5
Lux Verde Hotel
301 W. SR 89-A, Cottonwood, AZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1075 out of 1779 reviews" "
Rating 8 - Good. 508 out of 1779 reviews" "
Rating 6 - Okay. 117 out of 1779 reviews" "
Rating 4 - Poor. 50 out of 1779 reviews" "
Rating 2 - Terrible. 29 out of 1779 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

kenneth, lansing

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024

10/10 Excellent

Oksana, NYC

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, situated in a convenient location, close to Cottonwood downtown and near the main road. Facility is clean, quiet, safe.
Stayed 1 night in May 2024

8/10 Good

Barbara T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome value! Clean, comfortable and convenient. Must eat at the Italian Restaurant on site.
Stayed 1 night in May 2024
Response from Marci on 8 May 2024
Hi Barbara, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us here at the Lux Verde Hotel. We hope you’ll visit us again soon. Have a wonderful day!

10/10 Excellent

Trey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff!
Stayed 1 night in May 2024
Response from Marci on 8 May 2024
Hi Trey, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us here at the Lux Verde Hotel. We hope you’ll visit us again soon. Have a wonderful day!

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Floor in room was filthy and sheets were stained.
Stayed 1 night in Apr 2024
Response from Marci on 6 May 2024
Hi Theresa, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Thank you for both of your feedback's and we hope you have a wonderful day!

6/10 Okay

Theresa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Floor in room was filthy and sheets stained. One person at the front desk sat with her knees up on the counter while checking us in. The other was very pleasant and helpful.
Stayed 2 nights in May 2024
Response from Marci on 6 May 2024
Hi Theresa, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Thank you for your feedback and we hope you have a wonderful day!

10/10 Excellent

Bob, Carson City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Marci on 6 May 2024
Hi there, Bob! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are fantastic, really go above and beyond to be friendly and accommodating. The rooms are clean, the bed cozy
Stayed 1 night in May 2024
Response from Marci on 6 May 2024
Hi there, Jamie! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

10/10 Excellent

Jacek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Marci on 6 May 2024
Hi there, Jacek! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

8/10 Good

sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property had everything - clean comfortable room, restaurant, lounge, pool , hot tub, and nice continental breakfast. . Would recommend property to friends and family.
Stayed 2 nights in Apr 2024
Response from Marci on 6 May 2024
Hi there, Sally! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

8/10 Good

Kevin

Stayed 2 nights in Apr 2024
Response from Marci on 6 May 2024
Hi there, Kevin! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the large parking lot and the Italian restaurant
Stayed 1 night in Apr 2024
Response from Marci on 6 May 2024
Hi there, Linda! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

8/10 Good

Michael, Upper Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marci on 6 May 2024
Hi there, Michael! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

6/10 Okay

Larry

Travelled with family
Liked: Staff & service, property conditions & facilities
noisey
Stayed 2 nights in Apr 2024
Response from Marci on 6 May 2024
Hi Larry, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Thank you for your feedback and we hope you have a wonderful day!

10/10 Excellent

Dustin

Travelled with partner
Liked: Amenities, property conditions & facilities
We loved everything about our stay at Lux Verde! From the initial meeting with the front desk staff and our room we will be coming and staying again! Thank you!
Stayed 1 night in Apr 2024
Response from Beth on 1 May 2024
Hello there Dustin! Thank you so much for leaving us such a fantastic review! We're so happy to hear that you enjoyed our staff, our rooms, and more! Please feel free to come back in whenever! Have an amazing day!

8/10 Good

Barbara

Liked: Property conditions & facilities
The Italian Restaurant on the property was amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Gamaliel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and lots of parking nice views
Stayed 2 nights in Feb 2024
Response from Beth on 30 Apr 2024
Hi there, Gamaliel! Thank you so much for taking the time to leave us this review! We're so happy to know that you enjoyed your stay here with us, and that you found our property clean! We would love to welcome you back any time, and we hope you have a wonderful day!

8/10 Good

Cecile

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Italian restaurant was superb! Everything was very spacious.
Stayed 1 night in Apr 2024
Response from Beth on 30 Apr 2024
Hello there, Cecile! Thank you so much for taking the time to leave us this review! We're so grateful to hear that you enjoyed the new BV'S Italian Kitchen! We're so grateful too have them here with us, and we know that either of our businesses would love to welcome you back! Have an amazing day!

10/10 Excellent

Rosa I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great.
Stayed 1 night in Apr 2024
Response from Beth on 30 Apr 2024
Hello Rosa! Thank you so much for taking the time to leave us this review! We're so happy to know that you enjoyed the service while you were here! We would love to welcome you back anytime!

10/10 Excellent

Lisa

Travelled with partner
Liked: Property conditions & facilities
Wonderful staff! Front office and staff taking care of the breakfast! Very happy and friendly. Helpful with information as to what to see for entertainment.
Stayed 2 nights in Apr 2024
Response from Beth on 30 Apr 2024
Hello, Lisa! Thank you so much for taking the time to leave us this review! We're so glad that you enjoyed our lovely staff, and we would love to have you back to visit whenever! Thank you so much again for leaving such a kind review, and we hope you have a wonderful day!

6/10 Okay

Lynne

Travelled with group
It’s expensive for what you get. Not worth $200. Per night including taxes.
Stayed 2 nights in Apr 2024
Response from Beth on 30 Apr 2024
Hello Lynne! Thank you so much for taking the time to leave us this review! We're so sorry to hear that you did not enjoy your stay, and that you felt that the price was too high. We would love to know what we could do to better accommodate you, and we would love to welcome you back when the price is right for you! Thank you again, and we hope you have an amazing day!

10/10 Excellent

Viktoriya

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Marci on 28 Apr 2024
Hi there, Viktoriya! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

10/10 Excellent

Ceejay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room … bed was very comfy
Stayed 1 night in Apr 2024
Response from Beth on 27 Apr 2024
Hey there, Ceejay! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay, and our beds! We would love to welcome you back any time, and we hope you have a great day!

10/10 Excellent

Narda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good free breakfast.
Stayed 1 night in Apr 2024
Response from Marci on 28 Apr 2024
Hi there, Narda! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

10/10 Excellent

James R

Liked: Cleanliness, staff & service, amenities
The room was clean, and the bed is fairly comfortable. Breakfast was adequate, and nicely set up. All in all, it was a decent stay.
Stayed 2 nights in Apr 2024
Response from Beth on 27 Apr 2024
Hi James R! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay and our accommodations! Please let us know if there's anything you would like to see during breakfast for your next stay. Thank you again, and have a great day!

10/10 Excellent

Alice

Perfect for me. Great location across the street from a good walk around the lake and geyser. Close to the airport without being in the airport neighborhood. Near good restaurants and shops.
Stayed 2 nights in Apr 2024
Response from Marci on 28 Apr 2024
Hi there, Alice! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

10/10 Excellent

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice property, clean room. Old town area only a mile away with good eatery choices and some shops
Stayed 1 night in Apr 2024
Response from Beth on 23 Apr 2024
Hello there, Kurt! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay with us, and that you were able to take advantage of our great location! We would love to welcome you back anytime, and we hope you have a good day!

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, the pool and hot tub are nice but a large party took over the space so we couldn’t use it. I would suggest some chairs outside the room otherwise there is no place to sit but In your room. Breakfast was great!
Stayed 1 night in Apr 2024
Response from Beth on 23 Apr 2024
Hi there, Lynn! Thank you so much for taking the time to leave us this review! We're so glad to hear that you enjoyed your stay with us, and got to enjoy our continental breakfast! We're sorry to hear that the pool area got busy during your stay with us. We would love to welcome you back any time to enjoy the pool and hot tub. Thank you again, and have a wonderful day!

8/10 Good

Ann

Liked: Cleanliness
Na
Stayed 1 night in Apr 2024
Response from Marci on 22 Apr 2024
Hi Ann, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us here at the Lux Verde Hotel. We hope you’ll visit us again soon. Have a wonderful day!

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely remodeled from the old Comfort Inn. Well done.
Stayed 1 night in Apr 2024
Response from Beth on 20 Apr 2024
Hi there, Glenn! Thank you so much for taking the time to let us know about your stay! We're so happy to hear that you enjoyed our remodel, and that you had a good time here with us! We would love to welcome you back, and we hope you have an amazing day!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet with a very good breakfast and a excellent Italian restaurant. A very good deal.
Stayed 3 nights in Apr 2024
Response from Beth on 18 Apr 2024
Hi there, Laura! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay with us! Thank you so much for mentioning the restaurant, and our wonderful breakfast as well! Thank you again, and have a wonderful day!

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room carpet was all wet no towels had to call for towels
Stayed 1 night in Apr 2024
Response from Beth on 18 Apr 2024
Hi there, Vicki! Thank you so much fo taking the time to let us know about your stay! We're so sorry to hear that you had some troubles with your room. We would love to welcome you back any time with some better accommodations. Thank you so much again for letting us know, and we hope you have an amazing day!

10/10 Excellent

Ashley

Travelled with family and small children, Travelled with partner
Liked: Amenities
Very clean and very nice staff. We enjoyed the hot tub and swimming pool.
Stayed 1 night in Mar 2024
Response from Beth on 16 Apr 2024
Hi there! Thank you so much for taking the time to leave us a review! We're so happy to hear that you enjoyed your stay with us, and we would love to welcome you back! Thank you again, and have a great day!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Apr 2024
Response from Beth on 16 Apr 2024
Hello there, Daniel! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay, and our location! Please feel welcome back any time, and we hope you have a fantastic day!

10/10 Excellent

Astrid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and beautiful and the staff was cordial and lovely.
Stayed 1 night in Mar 2024
Response from Beth on 16 Apr 2024
Hell there, Astrid! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay with us so much, and we would love to have you back any time! Thank you again, and have a wonderful day!

10/10 Excellent

ANGELO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place to stay! Nice clean rooms, and good breakfast..Dinning next store to the Italian restaurant was great!
Stayed 1 night in Apr 2024
Response from Marci on 15 Apr 2024
Hello, Angelo! Thank you so much for taking the time to leave us this review! We're so grateful that you came and stayed with us, and you're welcome back anytime. Thank you again, and have a great day!

10/10 Excellent

leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff excellent. Only negatives, no towel rack and although towels clean they were old.
Stayed 1 night in Apr 2024
Response from Beth on 16 Apr 2024
Hey there, Leslie! Thank you so much for taking the time to let us know about your stay! We're so happy to know that you enjoyed our staff, and thank you for taking the time to detail where we could improve as well! Thank you!

10/10 Excellent

Dave

Stayed 2 nights in Apr 2024
Response from Marci on 6 May 2024
Hi there, Dave! Thank you so much for taking the time to leave us this amazing review! We're so happy to hear that you enjoyed your time with us, and we would love to have you back whenever! Thank you again, and have a wonderful day!

8/10 Good

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and quiet.
Stayed 1 night in Apr 2024
Response from Beth on 13 Apr 2024
Hi there, Mauricio! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay with us! We would love to welcome you back whenever, and please feel free to let us know if there's anything we can do to better accommodate you for your next stay. Thank you again, and have a great day!

10/10 Excellent

Donna

Liked: Amenities
The rooms are so big and very clean. The night shift was amazing. She Drove me right to my door.
Stayed 1 night in Apr 2024
Response from Beth on 13 Apr 2024
Hi there, Donna! Thank you so much for taking the time to leave us this review! We're so grateful to hear that you enjoyed your stay with us, and that we were able to make you feel like a friend here at the Lux Verde! Please visit whenever you have they time, and have a beautiful day!

4/10 Poor

Soonhee

Stayed 1 night in Apr 2024
Response from Marci on 6 May 2024
Hi Soonhee, We sincerely regret that your experience was less than perfect. We care deeply about our guest and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Thank you for your feedback and we hope you have a wonderful day!

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice people
Stayed 3 nights in Apr 2024
Response from Beth on 10 Apr 2024
Hello, Kim! Thank you so much for taking the time to leave us this review! We're so grateful that you came and stayed with us, and you're welcome back anytime. Thank you again, and have a great day!

10/10 Excellent

Randy

This us a nice property, quiet and clean.
Stayed 1 night in Apr 2024
Response from Beth on 11 Apr 2024
Hi there, Randy! Thank you so much for taking the time to leave us this review! We're so happy to hear that you found our property clean and quiet. We would love to welcome you back any time! Thank you again, and have a great day!

8/10 Good

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay, clean, quiet, friendly staff. Comfortable bed, room had all items needed to make a good stay - mini fridge, microwave, good lighting, comfortable bed etc.
Stayed 2 nights in Apr 2024
Response from Beth on 9 Apr 2024
Hey there, Rosanna! Thank you so much for taking the time to leave us this review! We're so happy to hear that you enjoyed your stay! We would love to welcome you back any time and we hope that you have an amazing day!

10/10 Excellent

Charles, Kingwood

Stayed 7 nights in Apr 2024
Response from Beth on 30 Apr 2024
Hi there, Charles! Thank you so much for taking the time to let us know about your stay! We're so happy to hear that you enjoyed your time with us here, and we would love to welcome you back! Have a beautiful day!

8/10 Good

Bill

Stayed 6 nights in Apr 2024
Response from Beth on 30 Apr 2024
Hello there, Bill! Thank you so much for taking the time to leave us this review! We're so glad to know that you enjoyed your stay with us! Feel free to come back and visit any time, and have a great day!

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Beth on 11 Apr 2024
Hi there, Isabelle! Thank you so much for taking the time to let us know about your stay! We're so happy to know that you enjoyed your time here and we would love to welcome you again, anytime! Thank you again, and have a great day!

10/10 Excellent

Steven J

My sons stayed here while in town visiting. They said it was very nice and enjoyable.
Stayed 3 nights in Apr 2024
Response from Marci on 8 Apr 2024
Hi Steven, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us here at the Lux Verde Hotel. We hope you’ll visit us again soon. Have a wonderful day!

6/10 Okay

James

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
While the name says hotel, it is actually a motel. The room was just OK but the staff was very nice. Breakfast was very limited and not that great. Granted the room was only $140 but I had higher expectations when I booked it.
Stayed 1 night in Apr 2024
Response from Beth on 9 Apr 2024
Hi there James! We're so sorry to hear that your stay was only okay here at the Lux Verde Hotel. We would love to hear from you about what would make our continental breakfast more inviting for you, and encourage you to reach out. Along with this, we hope to welcome you back sometime to try the Italian restaurant here on our property! Thank you again, and have a great day!

8/10 Good

ESTEBAN, MONROE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Views, close to old town.
Stayed 2 nights in Mar 2024
Response from Marci on 8 Apr 2024
Hi Esteban, Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us here at the Lux Verde Hotel. We hope you’ll visit us again soon. Have a wonderful day!