Suite (Dream)
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Reviews of Romantic Inn & Suites

2 out of 5
Romantic Inn & Suites
8504 South Central Expressway, Dallas, TX

Reviews

6.6
Rating 10 - Excellent. 228 out of 891 reviews" "
Rating 8 - Good. 223 out of 891 reviews" "
Rating 6 - Okay. 140 out of 891 reviews" "
Rating 4 - Poor. 131 out of 891 reviews" "
Rating 2 - Terrible. 169 out of 891 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Karina

Stayed 1 night in May 2024

2/10 Terrible

Meli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, floor, toilet, etc, was dirty. Bed was very hard and noisy. Also smelled awful. Would never stay here again.
Stayed 1 night in May 2024
Response from pk patel on 8 May 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Sheldon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact my room flooded when it rained I had a big whole under my door and I think one of my sheets had blood on it
Stayed 1 night in May 2024
Response from pk patel on 8 May 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Santana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Quantis

Disliked: Cleanliness, staff & service, property conditions & facilities
Room wasn’t clean
Stayed 3 nights in Mar 2024
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Tierra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
suffering from bites
Stayed 1 night in Mar 2024
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

10/10 Excellent

Adolphus Kibble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Privacy
Stayed 1 night in Mar 2024
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pics online are way nicer than what they really are. The tv was messed up, the toilet ran nonstop, the stripper pole was a piece of galvanized fence post and was so close to a pointy wood corner that if you wernt paying attention you could get seriously hurt.
Stayed 2 nights in Mar 2024
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

6/10 Okay

Lawrence, Tallulah

Liked: Cleanliness
Decent
Stayed 1 night in Jan 2024
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
when we walked in there was a very foul smell, we undid the bed and found holes in the sheets from cigarettes as well as spots of blood that had been sitting there on all of the pillows they provided. above the bedframe there was A PILE of bugs as well as old chewed up gum. i tried to go back and demand a refund as this is a a health hazard and disgusting but they denied doing so. they need to shut this place down.
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

10/10 Excellent

Tesfaye

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Agustin

Disliked: Cleanliness, staff & service, property conditions & facilities
This was nothing I expected I asked for a room with a jacuzzi there was nothing like that it was not my type nor what i expected to take my fiamce to
Stayed 1 night in Dec 2023
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

4/10 Poor

manoj

Disliked: Cleanliness, property conditions & facilities, room comfort
Lights were not working. I hoped a better room.tv was not working
Stayed 1 night in Dec 2023
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Nicole

Disliked: Staff & service, property conditions & facilities, room comfort
We paid $75 for the room and when we arrived there was an advertisement for jaccuzi rooms available for up to $125. We asked to upgrade and pay the difference. They charged us $96 extra. In the room that we paid $171 for, we had no hot water, no water pressure, and the only channels that worked were the porn channels. I was extremely disappointed. They put off like they cater to couples… but this is more the “pay to play” type of scene. Would not recommend and will definitely not return.
Stayed 1 night in Dec 2023
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

6/10 Okay

Verified traveller

Not worth it.
Eh, I paid extra for a better room and it definitely was not worth it. Motel is dated and decor is hideous. Don’t count on watching anything on the TV really besides porn. If you need a room quick and this is the closest, then it makes sense. Also, the walls are pretty thin so you can hear things going on all around you. Area is sketchy too.
Stayed 1 night in Dec 2023
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

10/10 Excellent

Vanessa

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

2PF

Disliked: Cleanliness, staff & service
Roaches
Stayed 1 night in Nov 2023
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from pk patel on 22 Apr 2024
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

8/10 Good

Josefa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Helpful and friendly receptionist wiuld definitely go back
Stayed 1 night in Oct 2023
Response from pk patel on 22 Apr 2024
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

4/10 Poor

CJ

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Pk Patel on 21 Oct 2023
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

6/10 Okay

Josette

Disliked: Cleanliness, property conditions & facilities
Dirty
Service was basic. Not friendly but not bad. Room was dirty. Looked like a child tried to clean it. Absolutely no detail cleaning. Tv had no channels unless you want to watch porn and nothing else. Room on the smaller side. Basic amenities, 1 shampoo and 1 bar of soap.
Stayed 1 night in Sep 2023
Response from Pk Patel on 21 Oct 2023
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing experience
The hot tub nor did the cable TV work for room 114. I paid for the hot tub and it didn’t work due to the stopper not fitting because of a metal rod coming up from the tub. We notified management and they sent a random heaving breathing Caucasian man into our room that smelled like cigarette butts. His solution was to use a towel to keep the water from draining out of the hot tub. The towel of course didn’t work so I got with management again to get my extra $50 back because the room was already decorated and it messed up the occasion having to move to a different room. We were told to go to room 116 where I was met with a roaches crawling in the floor and the tub. It looked me right in the eyes and wasn’t ashamed at all. The tub faucet was cracked and broken. I once again went to back to the office and they moved us to 115. We were satisfied with room 115, but being under new management I expected the suites to be clean and upgraded. I guess you get what you pay for…
Stayed 1 night in Sep 2023
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

8/10 Good

Melissa

Stayed 1 night in Aug 2023
Response from pk patel on 2 Sept 2023
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

2/10 Terrible

Sean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Pk Patel on 4 Aug 2023
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Susan

Disliked: Cleanliness, property conditions & facilities
Honestly wouldn’t recommend this place at all. I was searching for a last minute stay Saturday night and I didn’t even sleep there. The bed sheet were dirty and with hairs on it , seemed as if they weren’t even changed.
Stayed 1 night in Jul 2023
Response from Pk Patel on 4 Aug 2023
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

10/10 Excellent

Eugene

Stayed 1 night in Jul 2023
Response from pk patel on 2 Sept 2023
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

4/10 Poor

Habi

Stayed 2 nights in Jul 2023
Response from Pk Patel on 4 Aug 2023
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Jon

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirtiest place I’ve ever been. Like it’s never been cleaned. No ice. Television barely picked up channels.had to turn water off to toilet bc it ran non-stop. No help from “management”! Just a crappy place
Stayed 1 night in Jun 2023
Response from Pk Patel on 4 Aug 2023
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

4/10 Poor

Joseph

Stayed 1 night in Apr 2023
Response from pk patel on 14 Jun 2023
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Elisha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not as advertised
Stayed 1 night in Jan 2023
Response from pk patel on 5 Feb 2023
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

10/10 Excellent

Emilio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area was quiet and clean . It was a nice near by get a away for date night . It was a fun and beautiful room.
Response from pk patel on 19 Nov 2022
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

10/10 Excellent

Damon

Stayed 1 night in Oct 2022
Response from pk patel on 21 Oct 2022
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

8/10 Good

Dejuanna

Stayed 1 night in Oct 2022
Response from pk patel on 5 Feb 2023
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

6/10 Okay

Victor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I love the property it’s the bed sheets that are always dirty and have stains but the rest I love it
Stayed 1 night in Aug 2022
Response from pk patel on 6 Sept 2022
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Maurice

Stayed 1 night in Aug 2022
Response from pk patel on 22 Apr 2024
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

8/10 Good

Kennypride

Travelled with group
Liked: Amenities, property conditions & facilities
Very nice property and easy parking but person at front desk wasn't in plain site immediately.
Stayed 1 night in Aug 2022
Response from pk patel on 12 Aug 2022
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Dejonay

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS
We found a bed big the morning We woke up. My husband knocked it off off my pillow because I didn’t know what it was. I tried to contact and teen the front desk and they said or did nothing to resolve the situation.
Stayed 1 night in Jun 2022
Response from pk patel on 25 Jun 2022
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

2/10 Terrible

Asad

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Test
Stayed 1 night in Jun 2022
Response from pk patel on 22 Jun 2022
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

10/10 Excellent

Julian

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022
Response from pk patel on 21 Oct 2022
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from pk patel on 19 May 2022
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

4/10 Poor

Joel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lights didn’t work, blood stains on pillow, cigarette burns in bedding stains on bathroom door, entrance door didn’t lock and no body soup.
Stayed 1 night in May 2022
Response from pk patel on 10 May 2022
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best motel ever
The room was clean, staff was nice, but let's face it. That's not why you go here. Our room had a comfortable bed, mirrors everywhere, led mood lighting and a stripper pole on a stage. Also, some porn channels are included. Amazing experience! I'll definitely be back to try a jacuzzi room!
Stayed 1 night in May 2022
Response from pk patel on 9 May 2022
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

4/10 Poor

Ramiro

Disliked: Staff & service
Stayed 1 night in May 2022
Response from pk patel on 5 May 2022
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

10/10 Excellent

Tyesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from pk patel on 5 May 2022
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

10/10 Excellent

Damon

Stayed 1 night in Mar 2022
Response from pk patel on 16 Apr 2022
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

4/10 Poor

Garden

Ok
Stayed 1 night in Apr 2022
Response from pk patel on 8 Apr 2022
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2022
Response from pk patel on 13 Mar 2022
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

10/10 Excellent

Shanequa

Stayed 1 night in Feb 2022
Response from pk patel on 4 Mar 2022
Glad that you felt happy staying with us.Thanks for the kind words and it really means a lot to us. See you again. we will wait to see you again.

2/10 Terrible

Courtney

Disliked: Staff & service, property conditions & facilities, room comfort
Just horrible
The room I was given was not a nonsmoking room like I requested. Half way through the night the heat went out in the room the guy at the front desk acted as if there was nothing he could do. Even though there were other room available.
Stayed 1 night in Jan 2022
Response from pk patel on 1 Feb 2022
Thanks you for sharing your comments. we apologize for the issue that you encountered. Thank you for a feed back!