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Reviews of La Quinta Inn & Suites by Wyndham Denver Airport DIA

2.5 out of 5
La Quinta Inn & Suites by Wyndham Denver Airport DIA
6801 Tower Rd, Denver, CO

Reviews

7.8

Good

Rating 10 - Excellent. 1779 out of 3916 reviews" "
Rating 8 - Good. 925 out of 3916 reviews" "
Rating 6 - Okay. 513 out of 3916 reviews" "
Rating 4 - Poor. 378 out of 3916 reviews" "
Rating 2 - Terrible. 321 out of 3916 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rita

Stayed 1 night in May 2024

8/10 Good

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LQ Management on 18 May 2024
Thank you for your rating!

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in May 2024
Response from LQ Management on 16 May 2024
Thank you for choosing LQ DIA!

2/10 Terrible

Abraham

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ Management on 17 May 2024
Our sincerest apologies for any inconvenience experienced during your stay.

4/10 Poor

Marcus

Business traveller
Liked: Staff & service
Disliked: Amenities
Walked in was hit with a god awful smell. Smelled liked there was a dead animal nearby. Had to use my room keys multiple times to get the room open. Couldn't use my ps4 and tv keep "upgrading channel lineup" which made it a hassle to watch tv.
Stayed 2 nights in May 2024
Response from LQ Management on 16 May 2024
Our sincerest apologies for any inconvenience experienced during your stay.

10/10 Excellent

GLEN, Harbor Springs

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to dinner options.
Stayed 1 night in May 2024

4/10 Poor

Rafael

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Clean place. Close to nice places to eat and shop. Breakfast was convenient. However lots of frustrations during the stay: Staff, not the friendliest. Had to remagnetize my door key several times, annoying. I even kept my key ins a separate pocket but still had to go to the front desk daily. Sometimes twice a day. Pool water was murky, the whirlpool didn’t work. They ran out of pool towels easily. One elevator was broken Was staying for three night and on the second night I asked them to clean my room….they seemed to have written my request t the front desk…but nothing…it never happened, frustrating Finally the tv every so often wanted to update channels. Happened so many times I turned it off.
Stayed 3 nights in May 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very clean and refreshing! The breakfast was really good and the staff were polite. I was caught off guard for having to pay to park at the hotel; however, it is minimal.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All went well. The staff was very good and helpful.
Stayed 1 night in May 2024

4/10 Poor

Joel

Travelled with partner
Disliked: Amenities
Long walk from the elevator to our room. Took three tries to get a key that worked.
Stayed 2 nights in May 2024
Response from LQ Management on 17 May 2024
Our sincerest apologies for any inconvenience experienced during your stay.

10/10 Excellent

AYESHA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Breakfast options can be improved.
Stayed 1 night in May 2024
Response from LQ Management on 13 May 2024
Thank you for sharing your feedback!

10/10 Excellent

Irasema

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ Management on 14 May 2024
Thank you for your rating!

2/10 Terrible

Olivia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from LQ Management on 16 May 2024
Our sincerest apologies for any inconvenience experienced during your stay.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and super friendly
Stayed 4 nights in Apr 2024
Response from LQ Management on 13 May 2024
Thank you for choosing LQ DIA!

2/10 Terrible

Estefany

Disliked: Staff & service
Stayed 1 night in May 2024
Response from LQ Management on 13 May 2024
Our sincerest apologies for any inconvenience experienced during your stay.

4/10 Poor

Kathy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from LQ Management on 16 May 2024
Our sincerest apologies for any inconvenience experienced during your stay.

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Parking was somewhat far from entrance.
Stayed 1 night in May 2024

6/10 Okay

Bron

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Walls were insanely thin. Listened to a man throwing up at 4am for close to an hour in the room next to ours. Breakfast was decent. Area was great. Within walking distance to several restaurants and close to the airport. Beds were comfy and room was nice and clean.
Stayed 1 night in May 2024

6/10 Okay

Walter

Business traveller
Disliked: Property conditions & facilities
lock on door of room did not work; back to the front desk; door did not work second time; back to the front desk; finally they put me in a different room; but from conversation seemed this was not the first/only room that had problems with the door locks.
Stayed 1 night in May 2024

6/10 Okay

Roger

Business traveller
Liked: Cleanliness, staff & service
Generally good, clean, and staff was pleasant. Room layout is great and the bed was perfect. Parking fee was an unexpected charge and inconvenient (administered via 3rd party app). The spa jets were out of order. The tub drained slowly. Water damaged bathroom doors haven't been repaired. And my card key failed twice. All small things that add up...
Stayed 1 night in May 2024

10/10 Excellent

JON MIKIO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in May 2024
Response from LQ Management on 9 May 2024
Thank you for choosing LQ DIA, we hope to see you again soon!

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LQ Management on 16 May 2024
Thank you for your rating!

4/10 Poor

Steven

Disliked: Cleanliness, property conditions & facilities
Elevator didnt work. Hot tub out of order.sh3ets were ripped
Stayed 1 night in May 2024

10/10 Excellent

Tara, Arvada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy to get in and iut.
Stayed 1 night in May 2024
Response from LQ Management on 8 May 2024
Thank you for choosing LQ DIA!

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LQ Management on 9 May 2024
Thank you for your rating!

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and check in was quick
Stayed 1 night in May 2024

6/10 Okay

Gerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were told when we checked in at 2:00am Sunday night/Monday morning that breakfast would be available until 10:00am. When we went to the lobby at 9:00am, we found out that breakfast ended at 8:00am. We weren't the only hungry victims. Had we checked the sign on the wall and not listened to the front desk attendant, we'd have had breakfast. Lesson learned. If you're planning on staying here, be skeptical about what you're told.
Stayed 1 night in May 2024

10/10 Excellent

Mary Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, well designed rooms, close to airport with regular shuttle service
Stayed 1 night in May 2024
Response from LQ Management on 7 May 2024
Thank you for choosing LQ DIA!

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LQ Management on 9 May 2024
Our sincerest apology for any inconvenience experienced during your stay.

4/10 Poor

steven

Liked: Property conditions & facilities
Room key didn’t work an elevator and walk was 10 min each way w heavy luggage . I asked to be away from stairs an elevator an I was right by stairs. Noisy in adjoining rooms till 2 am an I had to leave at 3:30. Room was fine. Staff seemed tired but were pleasant but disorganized. 1 hours sleep so hard to say a good stay this time .
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from LQ Management on 9 May 2024
Thank you for your rating!

6/10 Okay

Ashley

Travelled with family
Disliked: Property conditions & facilities
I liked the outdoor garden area. Some enterances needed to be repaired so that they opened with the key card. Also the hot tub was broken.
Stayed 1 night in May 2024

6/10 Okay

Reyna

Liked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Gerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The TV had a poor selection of channels, was clumsy to operate, kept repopulating the channel list and changing channels on its own. The only operating elevator was at the far end of the hall as far away from the lobby as possible. The room was well laid out and the bed was comfortable. The shuttle to the airport was on time and courteous. I can't say I'd recommend the hotel but it worked okay for my purposes.
Stayed 1 night in May 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from LQ Management on 7 May 2024
Thank you for your rating!

6/10 Okay

Anthony

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The property is dated compared to other properties and the elevator was out of order. The working elevator has graffiti and damage to the doors. Just did not feel SAFE. I requested a cancellation due to the condition of my room - I was told its too late and that I could not get a refund. My room had stained sheets and best I was offered was another even FURTHER away from the elevator.
Stayed 1 night in Apr 2024

4/10 Poor

Richard

Business traveller
Only working elevator miles from lobby. Door to room defective, did not open until after about 25 attempts with key card. Bad!
Stayed 1 night in Apr 2024
Response from LQ Management on 16 May 2024
Our sincerest apologies for any inconvenience experienced during your stay.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel
Stayed 1 night in Apr 2024
Response from LQ Management on 7 May 2024
Thank you for choosing LQ DIA!

4/10 Poor

Agnar

Business traveller
We found out when we got to the hotel to check in that they do not accept any payment except cards it is 2024 and we pay all by apple pay, we were just lucky that one of us had there card with them.
Stayed 3 nights in Apr 2024
Response from LQ Management on 1 May 2024
Thank you for sharing your recent experience with us, and please accept our sincere apologies for any inconvenience you experienced during your check-in process. We understand that payment methods have evolved over time, and we regret any frustration caused by our policy of accepting only card payments.We apologize for the inconvenience of not being able to pay with Apple Pay and for the lack of clarity regarding our payment methods prior to your arrival. We will take your feedback into consideration as we review and update our policies to ensure that they are communicated effectively to our guests.We appreciate your understanding and flexibility in this matter, and we're glad that one of you had a card with you to facilitate the check-in process. Your feedback is invaluable to us as we strive to improve our services and guest experiences.If you have any further concerns or if there's anything we can do to assist you, please don't hesitate to contact our management team directly.Thank you for choosing La Quinta, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.

10/10 Excellent

Erlande

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ Management on 7 May 2024
Thank you for your rating!

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from LQ Management on 7 May 2024
Thank you for your rating!

10/10 Excellent

James

Stayed 1 night in Apr 2024
Response from LQ Management on 30 Apr 2024
Thank you for your rating!

6/10 Okay

Kurt

Stayed 1 night in Apr 2024

10/10 Excellent

Kent

Stayed 1 night in Apr 2024

4/10 Poor

Mino

Liked: Cleanliness, amenities
Disliked: Staff & service
Broken elevator TV remotes don’t work
Stayed 1 night in Apr 2024

10/10 Excellent

Khani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!
Stayed 1 night in Apr 2024
Response from LQ Management on 29 Apr 2024
Thank you for choosing LQ DIA, we hope to see you again soon!

4/10 Poor

Brian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Outlets in first room didn't work in the bathroom. We were moved to a second room. It smelled strongly of some cleaning agent - sickening smell.
Stayed 1 night in Apr 2024

8/10 Good

Clifton, Grand Junction

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 4 nights in Apr 2024
Response from LQ Management on 30 Apr 2024
Thank you for choosing LQ DIA!

4/10 Poor

Hunter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 1 night in Apr 2024

10/10 Excellent

James, Clarksville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly and helpful staff
Stayed 1 night in Apr 2024
Response from LQ Management on 1 May 2024
Thank you for choosing LQ DIA!