4/10 Poor
Jenna
Travelled with family and small children
14 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, cannot even believe that they would be able to allow to charge somebody $300 on a weekend. I wouldn't pay $50 to stay there disgust off everything the carpets in the hallway just disgusting and the exact same carpet that was there when we went in 2006 when it was beautiful and new outdated, the hot tubs weren't open swimming bar closed. The front desk you have to yell for somebody to come around and help you and that's after 5 to 10 minutes and their excuse is they were on the phone taking reservations, but you can't hear them talking. You can hear videos going your bothering them that's the field you get and not One smile housekeeping with the most pleasant experience of the whole thing. Those people were so sweet and nice. I tell you if robots are future I honestly think we already have them working no personality and completely unprofessional would not answer the front desk , we paid for two nights and at 11 o'clock after our first day and this may not be any big deal to other people but any mother understand. This is exact moment my 16 month old grandson we were in the pool. I finally got him wore out he was just about to fall asleep. I got him out got a diaper on him put a towel around him and started walking to the room to put him down for a nap and get a couple hours of relaxation. Key doesn't work so by the time I had to go get a new key and get them back to the room now only were my arms, exhausted, but he was wide awake and grouchy the rest the whole day
Jenna
Stayed 1 night in Jun 2024