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Reviews of Dover Inn & Suites

2.5 out of 5
Dover Inn & Suites
889 Commercial Pkwy, Dover, OH

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 48 reviews" "
Rating 8 - Good. 17 out of 48 reviews" "
Rating 6 - Okay. 8 out of 48 reviews" "
Rating 4 - Poor. 6 out of 48 reviews" "
Rating 2 - Terrible. 4 out of 48 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Lori

Travelled with family and small children
Disliked: Staff & service
It was ok place just would have like more service of housekeeping and didn't know you only got what toilet paper in your room from them after that you half to go to store to buy it,they won't give you no more
Stayed 4 nights in May 2024
Response from Dover Inn Manager on 22 May 2024
We will do our best to address your concern. We are willing to rethink how we think and always willing to change.

10/10 Excellent

Norman, Grafton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it very much and we are very excited to come again.Thank you for your Service
Stayed 4 nights in May 2024
Response from Dover Inn Manager on 22 May 2024
Thank You Norman for your positive review. We are here to continue get better as we go.

6/10 Okay

Brenda

Travelled with family and small children
It wasn’t too bad . Really big problem was could not get any towels and wash clothes so my grand daughters could Shower
Stayed 1 night in Apr 2024
Response from Dover Inn Manager on 22 May 2024
We have replanish the supply of all the inventory now. We will make sure that never happen again.Thank You

8/10 Good

CRAIG, santa ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice quiet place to stay
Stayed 2 nights in Apr 2024
Response from Dover Inn Manager on 22 May 2024
Thank You Craig.

8/10 Good

Donny

Stayed 2 nights in Apr 2024
Response from Dover Inn Manager on 22 May 2024
Thank You Donny. We will be looking forward to see you again. We promise it will be better than last time.

2/10 Terrible

Jonathon

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible water pressure. Bathroom never cleaned between tenants was disgusting thank god my kid had flip flops for the shower. Blood on the sheets and god knows what type of fluids. Was cold when we were there and there was no heat at all. Will never stay here again and honestly wish i could get a refund . waste of money
Stayed 2 nights in Mar 2024

4/10 Poor

Craig

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Door jam had been busted we set cooler in front of door rather than that got what we paid for nobody there to check out in am
Stayed 1 night in Mar 2024

8/10 Good

Landon

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Staff was nice. The room was covered in ash, nails, weird stains and holes in the wall.
Stayed 1 night in Mar 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Easy access to food and the interstate. Reasonable prices
Stayed 1 night in Mar 2024

8/10 Good

Carl, Clarissa

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

Raymond

Travelled with partner
Disliked: Amenities
The property was fine. However, there was only 2 bath towels, no bath rug, and 1 little disk of hand soap. Breakfast was indicated in the advertisement but we did not find any. There were NO hangers to hang coats or clothes. And the door locking safety chain was broken. We will not be going there EVER again.
Stayed 3 nights in Feb 2024

2/10 Terrible

Destiny

Stayed 1 night in Dec 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

4/10 Poor

Shenisha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Amber

Disliked: Staff & service, amenities, property conditions & facilities
I did not stay here! When I arrived in the parking lot I realized this was very much a motel. I should have paid attention better when I booked the room. But the doors to the “lobby” to check it were like a store front to a gas station and the doors were locked. There was a window where you would talk to some one but no one was there. There was a towel shoved in the opening at the bottom of the window and phone sitting there. A sign on the window said to dial “0” to get help and check in. I did not feel safe at all and just got in my car and drove away. I may not get back my $100 but there was no way I was staying there as a woman traveling alone.
Stayed 1 night in Oct 2023

8/10 Good

Ginny

Stayed 1 night in Oct 2023

4/10 Poor

Glena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Stephen, Pittsburgh

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Chad

Business traveller
Liked: Staff & service
Staff was friendly and helpful. I stayed here twice in a week on 2 different occasions. During my first stay, my room had no toilet paper and several items of trash remaining in the room leaving me to think the room was not properly cleaned after the previous guest. My 2nd stay was much better and the difference in cleanliness was night and day. Overall, decent stay for a no-frills hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

whitney

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Very nice location , afforadable , convenient! Had a nice weekend stay! Will be back!
Stayed 2 nights in Oct 2023

10/10 Excellent

nadine

Travelled with partner
Liked: Cleanliness
Good place to stay
Stayed 2 nights in Oct 2023

8/10 Good

Deborah

Travelled with group
I didn't like no coffee in the morning
Stayed 1 night in Oct 2023

6/10 Okay

Wayne

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Bed was very comfortable Was clean Convenient to places we wanted to go Microwave was not working Refrigerator needed defrosting Needed hooks to hang towels, etc on
Stayed 3 nights in Oct 2023

8/10 Good

Darlas, East Liverpool

Stayed 2 nights in Oct 2023

10/10 Excellent

Marie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The updates to the property were nice, new carpet, and flooring. However their were plumbing issues, the toilet leaked at the base (not clean water)…and you could tell the floor was soft there probably from water damage :/. Shower was hot and good water pressure. I went to use the hair dryer and it started to catch fire, literally. There was no one available to talk to around 9:40 at the front desk, so I left a note with the room keys. The staff was friendly at check in. And maybe another room would have been better luck. It was quiet and felt like a safe area.
Stayed 1 night in Oct 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Theresa

Stayed 1 night in Sep 2023

4/10 Poor

Melissa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not as pictured!! Wallpaper peeling of the wall, spiders in every corner, shower was not clean, items left in fridge. Cracked floor tiles on unlevel floor in bathroom pinching feet when stepped on. Maintenence not kept up, run down, carpet very old and stained. Had to clean the remote before it could be used. Only one gentleman handling everything who couldn't keep up with, check inn's, cleaning rooms and Maintenance.
Stayed 1 night in Sep 2023

8/10 Good

Janet

So far its good. Except for a few ants in the refrigerator, definitely didn't put anything into it.
Stayed 1 night in Sep 2023

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is really good! always having in consideration our requirements
Stayed 2 nights in Sep 2023

8/10 Good

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good customer service; comfortable room
This photo is from the back side, beyond the RR tracks. (Note that I didn't hear any trains while staying here.) The font-desk man was very bnice and seemed to genuinely want me to be happy with my room and my stay. I don't know if he's the main person who takes care of check-ins, but he was great. The first room I was shown had a little bit of a smoky smell (maybe the previous occupants had been smoking just outside the door? because it was a non-smoking room) and had some stains on the ceiling, but then I was shown a second room that I had no complaints about at all. It was clean and comfortable, with the usual basic room amenities, and I had a very good stay there.
Stayed 1 night in Sep 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, amenities
Easy to get to from I 77
Stayed 1 night in Sep 2023

6/10 Okay

Robert

Travelled with family and small children
Disliked: Amenities
It was ok
Stayed 3 nights in Sep 2023

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through stay
This was a little strip motel and I was a little Leary, but "V" at the front desk was as kind as could be and gave us his phone no. if we needed a thing. Our room was newly renovated and clean. The beds were comfortable. It is a nice clean motel. Just the basics. No breakfast and no hair dryer but clean and nice. There is a mini fridge and microwave and coffee pot. It is at a reasonable price, so very good. The front desk is not manned all of the time, but that was not an issue for us and we had a phone no. if we needed anything.
Stayed 2 nights in Aug 2023

6/10 Okay

Daniel

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed sheets had stains on them, fridge made noise, bare necessities & hair dryer didn't work. A/C was off upon entering room so it was hot and muggy. Found two small spiders in room. Huge spider hanging outside the room. Owner/front desk worker was super nice and quick to help. Stayed for two nights but wouldn't come back.
Stayed 2 nights in Aug 2023

6/10 Okay

Randy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled bad but was overall pretty clean
Stayed 2 nights in Aug 2023

8/10 Good

Hu

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 1 night in Aug 2023

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho pero olía un poco a cigarrillo pero de lo demás esta todo bien un trato muy bueno

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2023