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Reviews of Quality Inn

2.5 out of 5
Quality Inn
2024 SR 39 N.W., Dover, OH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 344 out of 521 reviews" "
Rating 8 - Good. 144 out of 521 reviews" "
Rating 6 - Okay. 18 out of 521 reviews" "
Rating 4 - Poor. 11 out of 521 reviews" "
Rating 2 - Terrible. 4 out of 521 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Nice staff. Good breakfast
Stayed 1 night in May 2024

8/10 Good

Marsha

For the price it was very good.
Stayed 2 nights in Apr 2024
Response from Patrick on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. We hope to see you again soon.

8/10 Good

Mariah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly beds were okay and it was clean!
Stayed 1 night in Apr 2024
Response from Patrick on 25 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. We hope to see you again soon.

6/10 Okay

Cynda

Stayed 1 night in Apr 2024
Response from Patrick on 8 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. We hope to see you again soon.

10/10 Excellent

Andrew

Stayed 1 night in Apr 2024
Response from Patrick on 8 May 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. We hope to see you again soon.

10/10 Excellent

Christy

Business traveller
Liked: Cleanliness, staff & service, amenities
Safe clean great staff
Stayed 1 night in Feb 2024
Response from Patrick on 1 Apr 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Patrick on 11 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. We hope to see you again soon.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Patrick on 4 Mar 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. We hope to see you again soon.

10/10 Excellent

Gretchen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The check in people were wonderful. Room is clean and comfortable.
Stayed 1 night in Feb 2024
Response from Patrick on 22 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. We hope to see you again soon.

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off main road. Friendly courteous service. Nice breakfast area, clean and food was fine.
Stayed 1 night in Feb 2024
Response from Patrick on 22 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. We hope to see you again soon.

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly staff, pool was a comfortable temperature and the hot tub (“spa”) was even warmer and just fine to relax in.
Stayed 1 night in Feb 2024
Response from Patrick on 15 Feb 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Dale

Travelled with family and small children
Nice staff and very clean facility.
Stayed 2 nights in Jan 2024
Response from Kathrine Eldridge on 26 Jan 2024
Dear Dale,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.As a Choice Privileges Diamond member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Kathrine EldridgeFront Desk ManagerQuality Inn

10/10 Excellent

Jarrod

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again, everything was good in my books.
Response from Patrick on 16 Jan 2024
Jarrod, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kathrine Eldridge on 2 Jan 2024
Dear Pamela, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Kathrine EldridgeFront Desk ManagerQuality Inn

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Kathrine Eldridge on 2 Jan 2024
Dear Amy, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Kathrine EldridgeFront Desk ManagerQuality Inn

6/10 Okay

Lisa

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
First pet-friendly room smelled like urine. It was horrible. The staff found me a new room the next day which was much better. The rest of my stay was pleasant.
Stayed 3 nights in Dec 2023
Response from Patrick on 27 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. We apologize for failing to exceed you expectations and providing an exceptional experience. We will strive improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again to provide a better experience.

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cleans room and nice people at the desk and breakfast area
Stayed 1 night in Dec 2023
Response from Kathrine Eldridge on 15 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Kathrine EldridgeFront Desk ManagerQuality Inn

10/10 Excellent

Dylan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was extremely quiet and we were shocked to find only a few people staying there. At first we were concerned that we were the only people there but the staff was great and the rooms were clean. We were in town to visit the train station in Dennison and this was an easy commute and saved us a long trek home.
Stayed 1 night in Dec 2023
Response from Kathrine Eldridge on 15 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Kathrine EldridgeFront Desk ManagerQuality Inn

10/10 Excellent

Kevin J

Travelled with family
Liked: Amenities, property conditions & facilities
Very convenient to the hi way access
Stayed 1 night in Dec 2023
Response from Patrick on 5 Dec 2023
hank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback about your stay is important to us. we are happy that you enjoyed your stay with us. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon.

10/10 Excellent

BELINDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lady at the front desk greeted us cheerfully
Stayed 1 night in Nov 2023
Response from Patrick on 1 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. As a guest you are truly valued. We hope to see you again soon.

6/10 Okay

Tamara, Tulsa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is setup very nice but carpet is torn in a couple of places. Still have to request housekeeping and it was done very poorly, sloppy. Employees standing in the hall on a their cell phones. Never anyone at the front desk. Wanted to stay an extra day, front desk said “ I don’t know how to do that.” Very poor customer service.
Stayed 5 nights in Nov 2023
Response from Kathrine Eldridge on 29 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kathrine EldridgeFront Desk ManagerQuality Inn3303648881

10/10 Excellent

James W

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice stay for us. Friendly, accommodating front desk. Clean, comfortable, and quiet room. Nice breakfast offered.
Stayed 1 night in Nov 2023
Response from Kathrine Eldridge on 29 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Kathrine EldridgeFront Desk ManagerQuality Inn3303648881

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was clean and staff friendly
Stayed 1 night in Nov 2023
Response from Kathrine Eldridge on 29 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Kathrine EldridgeFront Desk ManagerQuality Inn3303648881

8/10 Good

Tammy

Good
Stayed 1 night in Nov 2023
Response from Kathrine Eldridge on 15 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Kathrine EldridgeFront Desk ManagerQuality Inn

10/10 Excellent

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, convenient, and comfortable stay. Breakfast was good and staff was very nice.
Stayed 1 night in Nov 2023
Response from Patrick on 24 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. As a guest you are truly valued. Your feedback is important to us. Rest assured that we continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

2/10 Terrible

Kathleen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One front desk staff very rude and not helpful AT ALL. Just said, "I wouldn't know," to every one of my questions. Other staff were good.
Stayed 1 night in Nov 2023
Response from Kathrine Eldridge on 15 Dec 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Kathrine EldridgeFront Desk ManagerQuality Inn

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Patrick on 16 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. As a guest you are truly valued. We hope to see you again soon.

8/10 Good

George

Travelled with partner
Liked: Amenities
Very nice, clean room. Non-slip bath mat was a nice addition. Plenty of outlets. Log in page for internet said we could only use one device for one day. When the person upstairs started the shower at 5:00 am it sounded like a bomb going off. Breakfast incleded nothing cooked.
Stayed 1 night in Nov 2023
Response from Patrick on 16 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. As a guest you are truly valued. Your feedback is important to us. Rest assured that we continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Patrick on 16 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. As a guest you are truly valued. We hope to see you again soon.

8/10 Good

Steven

Stayed 1 night in Nov 2023
Response from Patrick on 13 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. As a guest you are truly valued. Your feedback is important to us. Rest assured that we continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Clyde

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Clean.and affordable. Easy to get to from the interstate. Ladies at check in and the lady at checkout were very friendly and got us taken care of very quickly. Only 2 complaints. Could use more outdoor lighting and only 2 packs of coffee in our room. LoL
Stayed 2 nights in Oct 2023
Response from Patrick on 31 Oct 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We are happy that you enjoyed your stay and hope to see you again soon.

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Patrick on 31 Oct 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We hope to see you again soon.

8/10 Good

gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place to stay!
This place was so clean and so quiet of a place to stay. The hot tub was not up to par, the pool was great. The breakfast was mainly to go items with waffels. I would stay again due to being so clean, however the breakfast and hot tub was not up to my level.
Stayed 1 night in Oct 2023
Response from Patrick on 25 Oct 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We are happy that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Patrick on 25 Oct 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We are happy that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
I felt welcome
Stayed 1 night in Oct 2023
Response from Patrick on 20 Oct 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We are happy that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Wonderful
Great place to stay.
Stayed 1 night in Oct 2023
Response from Patrick on 20 Oct 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We are happy that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Amy

Stayed 2 nights in Oct 2023
Response from Patrick on 6 Nov 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We are happy that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

Alison

Stayed 1 night in Oct 2023
Response from Patrick on 6 Nov 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We are happy that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

John, ORLANDO

Stayed 1 night in Oct 2023
Response from Patrick on 6 Nov 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We are happy that you enjoyed your stay and hope to see you again soon.

8/10 Good

Lona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Patrick on 11 Oct 2023
Thank you for taking the time to write a review. We use each and every review to ensure our guests have the best stay possible. We hope to see you again soon!

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above all the rest
Easy access to I77, great staff, and the entire facility was above and beyond clean!
Stayed 2 nights in Oct 2023
Response from Patrick on 9 Oct 2023
Thank you so much for taking the time to complete a review. We use every guest's feedback to ensure a Quality stay every time! We hope to see you again soon.

8/10 Good

Jerald, Beavercreek

Stayed 2 nights in Oct 2023
Response from Patrick on 13 Nov 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. As a guest you are truly valued. Your feedback is important to us. Rest assured that we continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at
Our only problem was with the television but that was remedied by the hotel giving us another room. We also had an issue with the breakfast which was not up to the standard of some other hotels. The staff was wonderful and went above what might be expected.
Stayed 4 nights in Sep 2023
Response from Patrick on 3 Oct 2023
On behalf of our entire team I would like to apologize for failing to meet your expectations. We will use your review to improve our staff and hotel to provide you and other guests with a better experience. We hope to see you again so that we may provide you with a much better experience.

10/10 Excellent

Kerry A.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean.
Stayed 1 night in Sep 2023
Response from Patrick on 3 Oct 2023
Thank you for taking the time to write a review. We use each and every review to ensure our guests have the best stay possible. We hope to see you again soon!

10/10 Excellent

Christopher

Stayed 1 night in Sep 2023
Response from Patrick on 26 Oct 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We are happy that you enjoyed your stay and hope to see you again soon.

10/10 Excellent

MICHELE, SANDUSKY

Stayed 1 night in Sep 2023
Response from Patrick on 20 Oct 2023
Thank you for taking the time to complete the online survey regarding your recent stay at Quality Inn. We are happy that you enjoyed your stay and hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Patrick on 3 Oct 2023
Thank you for taking the time to write a review. We use each and every review to ensure our guests have the best stay possible. We hope to see you again soon!

10/10 Excellent

Michelle

Stayed 3 nights in Sep 2023
Response from Patrick on 21 Sept 2023
Thank you for taking the time to write a review. We use each and every review to ensure our guests have the best stay possible. We hope to see you again soon!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Patrick on 13 Sept 2023
Thank you for taking the time to write a review. We use each and every review to ensure our guests have the best stay possible. We hope to see you again soon!

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
this was a nice place
Stayed 1 night in Sep 2023
Response from Patrick on 8 Sept 2023
Thank you for taking the time to write a review. We use each and every review to ensure our guests have the best stay possible. We hope to see you again soon!