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Reviews of Florida Al Souq Hotel

2 out of 5
Florida Al Souq Hotel
Al Burj Street, Deira, Near Sabkha Bus Station, Dubai

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 28 reviews" "
Rating 8 - Good. 6 out of 28 reviews" "
Rating 6 - Okay. 4 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 6 out of 28 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

yamundow

The staff was helpful and friendly. The taxi they called when is outside but the hotel got connections with pick up. The guy was improper behaviour by looking at me to make me uncomfortable also tryed to ripme off saying the journey will cost me 100 dhm i said that's not what the reception said to me is only 50 to 60 dhm. I asked him where is from he said Pakistan. I asked him why would he want to make bad name for Dubai
Stayed 2 nights in Mar 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We flew in to Dubai from Australia early in the morning for a three day stay en route to Spain. Florida al Souq welcomed us and arranged early check in. The staff were very friendly and helpful. Florida al Souq is a great place to stay in the older part of Dubai with lots of places to eat nearby. Also only a short distance on the metro to and from the airport.
Stayed 2 nights in Feb 2024

2/10 Terrible

Salem

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel should be removed from the list of the hotel. Never ever seen dirty and noisy and nasty place like this place
Stayed 2 nights in Jan 2024

2/10 Terrible

Dexter

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I can not recommend the place. The noise is 24/7. People selling on the street up to 3am. The rooms need refurbishment. Only good thing is bed was very comfortable.
Stayed 3 nights in Nov 2023

10/10 Excellent

Abdurahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Oct 2023

4/10 Poor

Mousso

Disliked: Cleanliness, property conditions & facilities
Did not enjoy my stay, at the property , found wasn’t the most clean. Theirs a mini bar in the hotel room where theirs water, soft drinks and nut ( which you actually have to pay for , and are not informed till check out ) which is absolutely ridiculous, you would think it’s complementary I paid a total of about 80dirhams for X2 bottles of water x6 soft drinks and nuts which is absolutely a rip off and ridiculous. Furthermore I had to pay an additional 300 dirhams for early check in plus tax. Would not recommend overall stay 3/10
Stayed 5 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
A fine place to stay close to train for airport access
Stayed 1 night in Oct 2023

6/10 Okay

Ghulam Abbas

Stayed 1 night in Oct 2023

2/10 Terrible

Awet Hailemariam

Business traveller
Stayed 6 nights in Aug 2023

2/10 Terrible

Parwez

Disliked: Cleanliness, staff & service, property conditions & facilities
It was the dirty place ever
Stayed 2 nights in Sep 2023

2/10 Terrible

kiflom, SEATAC

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They canceled my reservation
Stayed 4 nights in Mar 2023

2/10 Terrible

Mark

Stayed 1 night in Dec 2022

10/10 Excellent

khusan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
near the bazaar
The hotel is good for its price, breakfast and lunch are cheaper than on the street. All Receptionists helped. We will stay at this hotel in the future
Stayed 2 nights in Jan 2022

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, but not great
Not quite as nice as I expected, but comfortable enough for a one night stay. The hotel rating on Hotels.com was a bit over-rated in my opinion.
Stayed 1 night in Dec 2021

10/10 Excellent

KOYA MOHAMED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel well maintain
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
.Excellent location and courteous staff, breakfast is good.
Stayed 7 nights in Jan 2019
Response from Renny (Reservation) on 16 Jan 2019
Thank you for staying with Florida Al Souq Hotel. We are glad to hear a good review from our valued guest who gave us 5 out of 5. I will forward the comment to all our department. We look forward to welcome you back to our hotel.

10/10 Excellent

MUHAMMED I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOTALY ENJOYED IT - WILL BOOK AGAIN - EXCELLENT LOCATION
Stayed 1 night in Dec 2018
Response from Renny (Reservation) on 31 Dec 2018
Thank you for staying with Florida Al Souq Hotel and taking time to review our hotel. We are really happy to hear a good comments from our valued guest. We are definitely waiting to receive you back to our hotel. I will forward the message to all our department.

10/10 Excellent

KOYA MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Perfect location,good service & clean room
Response from Renny (Reservation) on 10 May 2018
Thank you for staying with Flora Al Souq Hotel, our guest reviews are so important to us. We are delighted to hear our staff have given you good hospitality and the location of the hotel. I have forward your message to our staff. Again Thank you for staying with Flora Al Souq Hotel. We hope your stay with us in future.

8/10 Good

Chad

Liked: Cleanliness, staff & service, room comfort
No complaints for price and 2-stars
Amazing location close to the metro, canal, and souks. We were very happy with the quality based on the price. Safe neighbourhood and great morning breakfast for a little extra. Would definitely recommend :)
Stayed 3 nights in Jan 2018
Response from Renny (Reservation) on 29 Jan 2018
Thank you for staying with Flora Al Souq Hotel, our guest reviews are so important for us. We happy to hear your stay with was pleasant and very easy access for journeys. Moreover, I will forward the review to our restaurant for their good hospitality given for you. Again thank you for stay with Flora Al souq Hotel, we hope your stay with us in future.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good for the price
Not luxury but good for the price. The room was clean and the staff is friendly.
Stayed 10 nights in Dec 2017
Response from Renny on 3 Jan 2018
Thank you for staying in Florida Al Souq Hotel, our guest review is so important. We will look upon the facilities to improve our guest needs. I have forward your comments to our related department and our housekeeping staff. Again, thank you for staying with Florida Al Souq Hotel and all our Housekeeping staff like to wish a Happy New Year.

8/10 Good

Daniel

Liked: Room comfort
Stayed 4 nights in Nov 2017
Thank you for staying in Flora Al Souq Hotel.

8/10 Good

SHOTA

Stayed 3 nights in Dec 2023

8/10 Good

Odile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien dans l’ensemble .
Stayed 2 nights in Dec 2023

10/10 Excellent

Raghad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018
Response from Renny (Reservation) on 6 Jan 2019
Dear Guest, Thank you for staying with Florida Al Souq Hotel and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcome you back soon with us.

8/10 Good

Ivo

Liked: Cleanliness, property conditions & facilities, room comfort
Decent choice!
Good quality hotel in good “economy” area. Great service from floor staff.
Stayed 2 nights in Oct 2018
Response from Renny (Reservation) on 6 Nov 2018
Dear Guest, Thank you for hearing a good review from a valuable guest stayed in Florida Al Souq Hotel. I will forward this message to our other departments.We look forward to welcoming you back soon.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Troppo rumoroso sia per colpa della strada sotto l'hotel che per gli altri ospiti,non esiste insonorizzazione,quasi impossibile riposare.
Stayed 1 night in Jan 2018
Response from Front office on 18 Feb 2018
Thank you for staying with Florida Al Souq Hotel. Our guest reviews are so important to us, though we are in the mid of market, we have tried our best to avoid too less too much sound from outside. I have forwarded your message to relevant department. Again apologies for the situation.

10/10 Excellent

Farkhod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель !!!
Stayed 1 night in Dec 2017
Thank you for staying with Florida Al Souq Hotel, We hope your stay in future.