Airport Road, Casablanca Street, Al Garhoud, Dubai
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Everything was mostly good.
I was disappointed with the'upgrade room" as it was facing a building and didn't have a large queen bed but 2 small beds which was uncomfortable,I didn't feel any upgrade but more downgrade?
The carpet in the room was dirty ,my slippers were black walking on them and very worn and needs replacing.
Many TV stations were not working on the TV.
On the positive the staff very friendly.The pool was beautiful and the airport transfer was very fast and efficient and the driver was very kind.
The breakfast was very nice and the restaurant staff were very friendly.
Saul
Stayed 3 nights in May 2024
Response from GP on 11 May 2024
Thank you for staying with us. We appreciate your feedback!
8/10 Good
Rosemary, Essex
Travelled with partner
3 May 2024
Liked: Cleanliness, staff & service, amenities
Great hotel very conveniently located for the airport. Has some great restaurants on the premises and a nice pool area
Rosemary
Stayed 1 night in Apr 2024
Response from GP on 5 May 2024
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Rooms are clean, cold and sound proof.
That's very comforting after a long flight and a short transit stay. Breakfast spread was really good and staff are ever ready to serve.
The airport pickup and drop off was fantastic. FREE and friendly. Very good stay, although short. Will certainly return to this Hotel in the future.
Keshmahinder
Stayed 1 night in Mar 2024
Response from GP on 17 Mar 2024
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We were a last minute arrival but
the check in process and assistance provided were excellent
Charles
Stayed 1 night in Mar 2024
Response from GP on 6 Mar 2024
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10/10 Excellent
Rhonda, Reston
5 Mar 2024
Rhonda
Stayed 2 nights in Mar 2024
Response from GP on 25 Mar 2024
Thank you for staying with us. We appreciate your feedback!
8/10 Good
ANDREW
22 Feb 2024
ANDREW
Stayed 1 night in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 22 Mar 2024
Dear ANDREW,Thank you very much for sharing your review! We really work hard to offer the best level of service, food and amenities in the best possible environment, so we're happy to hear this reflected on your recent stay at the hotel. We look forward to welcoming you back in the future, and provide you another great experience.
10/10 Excellent
rasheed
14 Feb 2024
rasheed
Stayed 1 night in Feb 2024
Response from GP on 18 Feb 2024
Thank you for staying with us. We appreciate your feedback!
My VIP benefits were not recognized and I had to clarify this at check in after it was denied.VIP Discounts had to be requested continuously even to get the free upgrade. Was embarrassing and annoying.
JOHN
Stayed 3 nights in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 26 Feb 2024
Dear JOHN,Thank you for sharing your feedback. Our priority is always the guest satisfaction during the stay so thank you for some positive notes. On the other hand, we are so sorry to hear about the inconvenience caused and this is not the kind of experience we want any of our guests to have. Rest assured your concern will be addressed with the team to check and see what option we can do to improve the same.Thank you and we are looking forward to welcoming you again.Millennium Airport Hotel Dubai Team
Thank you for staying with us. We appreciate your feedback!
10/10 Excellent
Jamie
12 Feb 2024
Liked: Staff & service
Jamie
Stayed 1 night in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 13 Feb 2024
Dear Jamie,Thank you very much for sharing your review! We really work hard to offer the best level of service, food and amenities in the best possible environment, so we're happy to hear this reflected on your recent stay at the hotel. We look forward to welcoming you back in the future, and provide you another great experience.Millennium Airport Hotel Dubai Team
8/10 Good
Rawan
Business traveller
11 Feb 2024
Liked: Cleanliness, staff & service, amenities
It was a great place to stay close to the airport as I was flying in and out for a day and it was located conveniently close to the airport. The rooms are a little old and honestly need renovation.
Rawan
Stayed 1 night in Jan 2024
Response from Millennium Airport Hotel Dubai Team on 13 Feb 2024
Dear Rawan,Thank you very much for sharing your review! We really work hard to offer the best level of service, food and amenities in the best possible environment, so we're happy to hear this reflected on your recent stay at the hotel. We look forward to welcoming you back in the future, and provide you another great experience.Millennium Airport Hotel Dubai Team
Thank you for staying with us. We appreciate your feedback!
8/10 Good
Sandeep
3 Feb 2024
Sandeep
Stayed 1 night in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 22 Mar 2024
Dear Sandeep,Thank you very much for sharing your review! We really work hard to offer the best level of service, food and amenities in the best possible environment, so we're happy to hear this reflected on your recent stay at the hotel. We look forward to welcoming you back in the future, and provide you another great experience.Millennium Airport Hotel Dubai Team
This is my first ever negative review of a hotel. I was told the room was non-smoking, but the moment I opened the door, I could smell the stench of cigarettes. The sheets, vents, and everything else smelled like cigarettes. The entire property seemed not well-cleaned or maintained, so I checked out at 5 am and went to another hotel.
Randala
Stayed 1 night in Jan 2024
Response from Millennium Airport Hotel Dubai Team on 26 Feb 2024
Dear Randala,Thank you for taking the time to review the hotel. We are so sorry to hear about your experience during your last visit and rest assured this is not the kind of experience we want any of our guests to have. We apologies for the inconvenience caused and your concern will be addressed with the team. We look forward to welcoming you once again and offering you a much better experience.Millennium Airport Hotel Dubai Team
10/10 Excellent
Osama
13 Jan 2024
Osama
Stayed 1 night in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!
8/10 Good
Verified traveller
Business traveller
10 Jan 2024
Liked: Cleanliness, room comfort
Verified traveller
Stayed 1 night in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!
Am Awesome clean and the staff is so respectful we will stay there again. Is close to the train station and the airport the hotel has a free shuttle. Super Excellent Hotel.💕💕💕👌
Patricia
Stayed 6 nights in Dec 2023
Response from GP on 9 Feb 2024
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2/10 Terrible
SUE
18 Dec 2023
SUE
Stayed 1 night in Dec 2023
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!
8/10 Good
David
13 Dec 2023
Liked: Cleanliness, staff & service
Location and nice quality hotel
David
Stayed 3 nights in Dec 2023
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!
6/10 Okay
Sanjay, Katy
Travelled with family
6 Dec 2023
Liked: Cleanliness, amenities
Could be better for the price
Sanjay
Stayed 1 night in Dec 2023
2/10 Terrible
neil
Business traveller
1 Dec 2023
Liked: Staff & service, room comfort
Banging racket .
I’ve stayed at this hotel for business and pleasure for many years , BUT NO MORE.
Hotel in itself is fine , however Thursday evening music blasting out from one of the bars started at 10:30 and didn’t stop till 3am was shaking , the room . I went down to see what was going on and there were 3 people at the bar , so why blast it out to an empty audience, I spoke to reception said they could do nothing . I’m very tolerant but had to be up for 4am for flight home hence no sleep. I lot of my colleagues stay here for business I will be suggesting we take our custom else where
neil
Stayed 2 nights in Nov 2023
Response from GP on 4 Dec 2023
Thank you for staying with us. We appreciate your feedback