Lobby sitting area

Reviews of Paramount Hotel Dubai

5 out of 5
Paramount Hotel Dubai
Business Bay, Dubai, Dubai

Reviews

8.2

Very good

Rating 10 - Excellent. 70 out of 127 reviews" "
Rating 8 - Good. 24 out of 127 reviews" "
Rating 6 - Okay. 16 out of 127 reviews" "
Rating 4 - Poor. 4 out of 127 reviews" "
Rating 2 - Terrible. 13 out of 127 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Fadi

Stayed 1 night in Apr 2024

10/10 Excellent

Yazen, Dubai

Stayed 1 night in Mar 2024
Response from Pascal Eggerstedt on 18 Apr 2024
Dear Yazen,We would like to extend our sincerest apologies for the inconvenience you experienced during your visit here at The Paramount Hotel Dubai. Please know that we have addressed the issue promptly and have taken the necessary steps to rectify the situation. Your feedback serves as a valuable reminder for us to remain diligent in our efforts to provide a seamless experience for all our stars. Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. Your feedback helps us improve, and we hope to have the opportunity to regain your trust in the future.

8/10 Good

Rinal

Liked: Cleanliness, staff & service, property conditions & facilities
I was good hotel I reserved it only for bed and I had a satisfied stay
Stayed 2 nights in Feb 2024
Response from Regards, Pascal Eggerstedt Director on 16 Mar 2024
Dear Rinal,We couldn't be more thrilled to read your kind words and to know that we exceeded your expectations.Your review has truly made our day, and we can't thank you enough for taking the time to share your extraordinary experience with us. Your words inspire us to continue delivering top-notch service to all our stars. We're delighted to know that our efforts to deliver exceptional service, exquisite rooms, and attention to detail did not go unnoticed.Thank you for choosing our high-class hotel and for being a part of our story. We look forward to creating more remarkable experiences with you in the future.

10/10 Excellent

Lovepreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Pascal Eggerstedt on 18 Apr 2024
Dear Leading Star,We would like to extend our sincerest apologies for the inconvenience you experienced during your visit here at The Paramount Hotel Dubai. Please know that we have addressed the issue promptly and have taken the necessary steps to rectify the situation. Your feedback serves as a valuable reminder for us to remain diligent in our efforts to provide a seamless experience for all our stars. Once again, we apologize for the inconvenience and thank you for bringing this matter to our attention. Your feedback helps us improve, and we hope to have the opportunity to regain your trust in the future.

2/10 Terrible

rabea

Stayed 2 nights in Dec 2023

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Pascal Eggerstedt Director on 16 Nov 2023
Dear Leading Star,Please know that your 5-star rating means a lot to us! We are so happy to hear that the cleanliness of the room was up to a celebrity-worthy experience. Our Housekeeping Cast is always ready to provide you with a Paramount experience. We take pride in the quality of service provided and hope that we can continue delivering extraordinary service. It is our great pleasure that we have provided you with a wonderful stay and we are looking forward to welcoming you back shortly! Regards,

10/10 Excellent

Mohamed

Travelled with family, Business traveller
Liked: Cleanliness
I came to the property for a early check in . It should be at 3 PM . But I was there by 11AM . They rushed to get me a Room ready to not waist the whole day. That was really nice . Really appreciate. ✨👍
Stayed 1 night in Oct 2023
Response from Remon on 23 Oct 2023
Thank you for your positive feedback. we are looking forward to welcoming you again

8/10 Good

Bisma

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 1 night in Oct 2023
Response from Remon on 23 Oct 2023
Thank you for your positive feedback

6/10 Okay

Abdulla

Travelled with family, Business traveller
Liked: Staff & service
good area
Stayed 1 night in Oct 2023
Response from Remon on 10 Oct 2023
Thank you Mr Abdulla for your review we wish you a pleasant stay with us.

10/10 Excellent

Rashid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Pascal Eggerstedt Director on 29 Sept 2023
Dear Leading Star,Thank you very much for the wonderful feedback following your stay at Paramount Hotels Dubai.We will be right where you left us. Have a cinematic day.Regards,Pascal EggerstedtDirector

6/10 Okay

Tanous

Travelled with family
Liked: Cleanliness, property conditions & facilities
No comment
Stayed 1 night in Sep 2023
Response from Pascal Eggerstedt Director on 29 Sept 2023
Dear Leading Star,Thank you very much for your honest review of your recent stay here at The Paramount. Please be so kind to share your preferred contact details to further rectify your experience.I hope that I can convince you to change your mind and give us another try.Regards,Pascal EggerstedtDirector

10/10 Excellent

Kam Lun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Remon on 30 Oct 2023
Dear Mr/Ms Kam,,Greetings from Paramount Hotel Dubai!!We wish you a pleasant stay at Paramount Hotel. Meanwhile if you have any question or request please feel free to contact us.Regards,

2/10 Terrible

Thales

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Pascal Eggerstedt Director on 29 Sept 2023
Dear Leading Star,Thank you very much for your honest review of your recent stay here at The Paramount. Please be so kind to share your preferred contact details to further rectify your experience.I hope that I can convince you to change your mind and give us another try.Regards,Pascal EggerstedtDirector

2/10 Terrible

Thales

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

SUBOK

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room condition
Stayed 2 nights in Aug 2023
Response from Pascal Eggerstedt Director on 3 Sept 2023
Dear Leading Star,Thank you very much for sharing your 5-star review!Have a Cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

SUBOK

Stayed 3 nights in Aug 2023

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Welcoming staff
Stayed 1 night in Jul 2023
Response from Pascal Eggerstedt Director on 3 Aug 2023
Dear Leading Star,Thank you for rating us with 5-stars!Please know that we are truly inspired by your heartfelt and lovely words. It brings us immense joy to read such comments. We are very grateful that you have generously mentioned all the details that made your Paramount Hotel Dubai stay a memorable one. We look forward to making your next visit even better, please don't keep us waiting too long to see you. Thank you very much.Regards,Pascal EggerstedtDirector

6/10 Okay

Justin

Liked: Amenities, property conditions & facilities
Good property but generally cold service from staff. The exception are the porters at the door who are always welcoming - 10/10 for them. Really good gym.
Stayed 3 nights in Jul 2023
Response from Pascal Eggerstedt Director on 26 Jul 2023
Dear Leading Star,Thank you for your feedback about your recent stay at our property. We're glad to hear that you found our hotel to be a good property and enjoyed the excellent gym facilities.We apologize for any cold service you experienced from some of our staff members. Providing warm and welcoming service is something we strive for, and it's disappointing to hear that we didn't meet your expectations in this regard. Your feedback is essential to us, and we will use it to improve our guest experiences.On a positive note, we're thrilled that our porters at the door left a lasting impression on you with their welcoming attitude. We'll make sure to pass on your kind words to them and recognize their efforts.We appreciate your compliments and your constructive feedback. Should you decide to stay with us again in the future, we will make every effort to ensure that your experience is nothing short of exceptional. If there's anything specific you'd like us to address or if you have any other concerns, please don't hesitate to reach out to us directly.Thank you once again for choosing our hotel, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Please be so kind to share your contact details at ge@paramounthotelsdubai.com.We are truly sorry that we failed to provide you with the star treatment that you deserve. Regards,Pascal EggerstedtDirector

10/10 Excellent

Osman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful structure and room layout
Stayed 1 night in Jul 2023
Response from Pascal Eggerstedt Director on 26 Jul 2023
Dear Leading Star,Thank you very much for the wonderful feedback following your stay at Paramount Hotels Dubai.It’s been an absolute thrill having you at the Paramount. We take pride in having a team of skillful and dedicated casts who deliver their heartfelt services to our audience. Know that your compliments will be shared with the entire Paramount Hotel Dubai cast.We will be right where you left us. Have a cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

Andrei

Stayed 3 nights in May 2023
Response from Paramount Hotel Dubai on 31 May 2023
Dear Leading Star,Thank you very much for sharing your review!Have a Cinematic day.Regards,Pascal EggerstedtDirector

8/10 Good

Binaya

Stayed 2 nights in May 2023

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Response from Paramount Hotel Dubai on 16 Apr 2023
Dear Leading Star,Thank you very much for sharing your 5-star review!Have a Cinematic day.Regards,Pascal EggerstedtDirector

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Paramount Hotel Dubai on 16 Apr 2023
Dear Leading Star,Thank you very much for your honest review of your recent stay here at The Paramount. Please be so kind to share your preferred contact details at ge@paramounthotelsdubai.com to further rectify your experience.I hope that I can convince you to change your mind and give us another try.Regards,Pascal EggerstedtDirector

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Paramount Hotel Dubai on 16 Apr 2023
Dear Leading Star,Thank you very much for sharing your review!Have a Cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

MOHAMMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still doing good, and can even do better
Good as usual
Stayed 3 nights in Dec 2022
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Mr. Mohammed,Thank you very much for the wonderful feedback following your stay at Paramount Hotels Dubai.It’s been an absolute thrill having you at the Paramount. We take pride in having a team of skillful and dedicated casts who deliver their heartfelt services to our audience. Know that your compliments will be shared with the entire Paramount cast.We will be right where you left us. Have a cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay but a true delight.
Stayed 1 night in Dec 2022
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Leading Star,Thank you very much for sharing your 10 out of 10 review!Have a Cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

nasser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Leading Star,Thank you very much for sharing your 10 out of 10 review!Have a Cinematic day.Regards,Pascal EggerstedtDirector

6/10 Okay

Maciel

Stayed 3 nights in Sep 2022

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say loved everything about the hotel..
Stayed 5 nights in Jul 2022
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Leading Star,Thank you very much for the wonderful feedback following your stay at Paramount Hotels Dubai.It’s been an absolute thrill having you at the Paramount. We take pride in having a team of skillful and dedicated casts who deliver their heartfelt services to our audience. Know that your compliments will be shared with the entire Paramount cast.We will be right where you left us. Have a cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

Winston

Stayed 2 nights in Jun 2022
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Mr. Winston,Thank you very much for sharing your 10 out of 10 review!Have a Cinematic day.Regards,Pascal EggerstedtDirector

8/10 Good

Stacy Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in May 2022
Response from Paramount Team on 30 Dec 2022
Thank you for rating us!

8/10 Good

oluwafunto, winnipeg

Liked: Staff & service, amenities, property conditions & facilities
Overall a good place and beautiful interior and exterior but the elevators were excruciatingly slow
Stayed 4 nights in Mar 2022

8/10 Good

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a lovely stay, it could be a little cleaner but overall really nice
Stayed 3 nights in Nov 2021

4/10 Poor

anthony

Very disappointing. The position is poor . You need a taxi to get everywhere . The breakfast has a large choice but very poor quality / Give this hotel a miss
Stayed 2 nights in Mar 2022

2/10 Terrible

Ali

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad room services elevators always busy Front disk always busy
Stayed 2 nights in Mar 2022

8/10 Good

Maryam

Travelled with family and small children
Liked: Staff & service, amenities
Good breakfast but they definitely need to improve the elevators.
Stayed 5 nights in Feb 2022
Response from Paramount Team on 30 Dec 2022
Dear Ms. Maryam,Thank you for rating us with 5-stars!Please know that we are truly inspired by your heartfelt and lovely words. It brings us immense joy to read such comments. We are very grateful that you have generously mentioned all the details that made your Paramount Hotel Dubai stay a memorable one. We look forward to making your next visit even better, please don't keep us waiting too long to see you. Thank you very much.Regards,

2/10 Terrible

sinan

Stayed 3 nights in Feb 2022
Response from Paramount Team on 30 Dec 2022
Thank you for rating us.

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking guys were the highlight
Stayed 4 nights in Feb 2022
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Leading Star,Thank you very much for the wonderful feedback following your stay at Paramount Hotels Dubai.It’s been an absolute thrill having you at the Paramount. We take pride in having a team of skillful and dedicated casts who deliver their heartfelt services to our audience. Know that your compliments will be shared with the entire Paramount cast.We will be right where you left us. Have a cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

Carleeta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is top notch! I loved it. Very clean, modern, and accommodating. The covid test are costly $60USD or $80 USD for express PCR so they could do better on that. Loved the multiple restaurant options, loved the Speakeasy, the grocery store, the pool, just everything! I just wish you could walk to other things. It’s surrounded by construction so a taxi is required to go anywhere. Taxi prices are reasonable. Hotel staff hail taxis whether the upgraded Lexus or the local beige cabs. The room has so many little gadgets for the tv, lights and toilet, its so cool. I would highly recommend this hotel, I loved everything about it!
Stayed 4 nights in Jan 2022
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Carleeta,Thank you for rating us with 5-stars!Please know that we are truly inspired by your heartfelt and lovely words. It brings us immense joy to read such comments. We are very grateful that you have generously mentioned all the details that made your Paramount Hotel Dubai stay a memorable one. We look forward to making your next visit even better, please don't keep us waiting too long to see you. Thank you very much.Regards,Pascal EggerstedtDirector

6/10 Okay

Randa

Travelled with family
Liked: Amenities, property conditions & facilities
Staff lacked professionalism and their follow up skills needs to be enhanced.
Stayed 3 nights in Feb 2022

10/10 Excellent

kamal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and atmosphere
Stayed 2 nights in Feb 2022
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Mr. Kamal,Thank you very much for the wonderful feedback following your stay at Paramount Hotels Dubai.It’s been an absolute thrill having you at the Paramount. We take pride in having a team of skillful and dedicated casts who deliver their heartfelt services to our audience. Know that your compliments will be shared with the entire Paramount cast.We will be right where you left us. Have a cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Mr. Faisal,Thank you very much for sharing your 10 out of 10 review!Have a Cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect stay
Stayed 6 nights in Jan 2022
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Leading Star,Thank you very much for sharing your 5-star review!Have a Cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

HELDER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2021
Response from Executive Office Team, General Manager on 30 Dec 2022
Dear Leading Star,Thank you very much for sharing your 5-star review!Have a Cinematic day.Regards,Pascal EggerstedtDirector

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very scenic and the staff were very hospitable
Stayed 2 nights in Dec 2021

2/10 Terrible

Rainer

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Super expensive rooms at $500 per night for no reason. And don't attempt to order food from their restaurants and especially by the pool, you'll regret it when you get your bill. This hotel is highway robbery for no reason.
Stayed 2 nights in Oct 2021

2/10 Terrible

Rabeh taha

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 7 nights in Oct 2021
Response from Paramount Team on 30 Dec 2022
Thank you for rating us.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Nice hotel but very slow lifts!
The hotel is nice and modern, well located and the staff are really helpful. The rooms are a good size and comfortable. The food was good especially the breakfast. The main issues are the logistics in the hotel. When you valet park your car to get it back again takes ages and you need to go through several steps to retrieve your car. The lifts in the hotel are extremely slow so it takes a very long time to get anywhere. We were there as a large family group and to get to one another's rooms we had to first go down to the lobby and switch lifts as the lower floors are served by one set of lifts and the higher floors another.
Stayed 2 nights in May 2021

10/10 Excellent

MOHAMMED

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel highly recommended
One of my favorite hotels in Dubai, that was my 6th stay Highly recommended If you want to be overwhelmed ask for Mr. Othmane special thanks for Othmane for his generosity, professionalism, outstanding CS and hospitality Many thanks for Monia as well such a friendly person
Stayed 2 nights in May 2021