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This property is in a great location - we walked everywhere we needed to, including Guinness which was the farthest but still not that far. We were able to check in very early which was incredibly convenient. The room was a bit small but that wasn't surprising given the small footprint of the hotel and being in the city.
We arrived at about 10pm and the receptionist was incredibly helpful and made sure our check in was done very quickly. Would recommend and will probably use this chain again.
Great staff, wonderful location for exploring Dublin! The room was small but very efficient, it had everything you need for a comfortable stay. Very quiet as well. Definitely would recommend this hotel.
The staff was friendly and accommodating, and the room was clean. Nice place overall. That being said I have stayed at the Travoli Staycity in Dublin and liked it better than the Dublin Castle location. It has more amenities . Better breakfast options, a gym, and laundry. If you don't need that than the Dublin Castle location is fine.
Johanna
Stayed 2 nights in Apr 2024
Response from Staycity Reception Team on 22 Apr 2024
Dear Lorraine, I am delighted to read that you enjoyed your stay at StayCity Castle and in particular that you enjoyed the convenience of our central location in the heart of the city center. Providing a high level of customer service is amongst or top priorities and review such as this are very rewarding for the team, I will be sure to share your comments. We look forward to welcoming you back to StayCity Castle in the not too distant future. Kind regards
We chose this hotel after being in a bit of a bind for accommodation for one night. All of the employees were so helpful and very friendly. We loved the big bed and that the window opened!! Also the tv has great channels!! Definitely if we returned we would book here.
Jodi
Stayed 1 night in Apr 2024
Response from Staycity Reception Team on 22 Apr 2024
Dear Jodi, I am delighted to read that you enjoyed your stay at StayCity Castle and in particular that you enjoyed the convenience of our central location in the heart of the city center. Providing a high level of customer service is amongst or top priorities and review such as this are very rewarding for the team, I will be sure to share your comments. We look forward to welcoming you back to StayCity Castle in the not too distant future. Kind regards, Milena Rabello
Great place to stay. Clean and safe property. Good for a hotel if you’re looking just for a room. No amenities on site.
Casey
Stayed 4 nights in Apr 2024
Response from Staycity Reception Team on 22 Apr 2024
Dear Lorraine, I am delighted to read that you enjoyed your stay at StayCity Castle and in particular that you enjoyed the convenience of our central location in the heart of the city center. Providing a high level of customer service is amongst or top priorities and review such as this are very rewarding for the team, I will be sure to share your comments. We look forward to welcoming you back to StayCity Castle in the not too distant future. Kind regards
Response from Staycity Reception Team on 14 Apr 2024
Dear Peter,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards
Dear Peter,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards
Response from Staycity Reception Team on 14 Apr 2024
Dear Denise,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards
We got moved from another staycity due to flooding but it was all sorted for us communication was excellent and complimentary breakfast for the inconvenience
Catherine
Stayed 1 night in Mar 2024
Response from Staycity Reception Team on 14 Apr 2024
Dear Catherine,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards
Dear Ericka,Thank your for taking the time and trouble to share your review.I am thrilled to read that your enjoyed your stay with us and in particular that our team members left a lasting impression. Providing a high level of customer service is one of our top priorities and your comments will certainly be well received by the team.We look forward to welcoming you back and thank you once again for choosing to stay with us.Kind Regards
It was great, had everything we needed. Staff were very helpful. Good location, would totally stay here again.
Naomi
Stayed 4 nights in Mar 2024
Response from Sean Flynn on 5 Apr 2024
Dear Naomi,I am delighted to read that you enjoyed your stay at StayCity Castle and in particular that you enjoyed the convenience of our central location in the heart of the city centre.Providing a high level of customer service is amongst or top priorities and review such as this are very rewarding for the team, I will be sure to share your comments.We look forward to welcoming you back to StayCity Castle in the not too distant future.Kind Regards
Dear Andrea,I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.Your comments will be shared amongst our team and I know they will be well received and appreciated.We hope to welcome you back in the not too distant future.Kind Regards
Loved the people who worked there the most. They were always eager to help and to provide thoughtful suggestions
Pamela
Stayed 6 nights in Mar 2024
Response from Sean Flynn on 5 Apr 2024
Dear Pamela,I am truly delighted to read that you both had such a fantastic stay with us here at StayCity Dublin Castle, I am very proud of our hotel team and I am grateful for the superb feedback you have shared detailing the service and hospitality which you enjoyed.The entire hotel team take great pride in their work and I will certainly share your comments with each member of the team.When you are planning your next visit to the city please contact me directly so I can personally oversee your room allocation and reservation.We look forward to welcoming you back very soonKind Regards
Awesome place to stay to explore the center of Dublin. The parking building was right down the street and you can get it discounted by Staycity reception. It was great to have a dishwasher, sink, stovetop and utilities for days you want to cook your own food. Inwould recommended eating at any one of the local resturants though! The Legal Eagle had excellent food but there is also a great fish and chips place right across the street!
Dylan
Stayed 6 nights in Mar 2024
Response from Staycity Reception Team on 14 Apr 2024
Dear Dylan,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards
Not what it's purpoted to be on images. Very small room, overpriced, room so cold and heat not working
Maureen
Stayed 1 night in Mar 2024
6/10 Okay
Victoria Nicole
12 Feb 2024
Victoria Nicole
Stayed 3 nights in Feb 2024
10/10 Excellent
Kun
9 Feb 2024
Liked: Cleanliness, room comfort
It’s good
The girl and the guy who helped to checked in were really nice ,I forgot asked their name if the manager can see this comment check 7 of feb afternoon who did check in for me , they are very nice and friendly,
But the heater system is not working for twice which is annoying,
They double charged me for my room and took out an unauthorised payment of £137. They denied this at first until I contacted my bank and asked for the authorisation code for the transaction. This left me with no money whilst I was in Dublin and resulted in my bank account becoming overdrawn. Would not recommend staying here.
The service rep was friendly and helpful. The room was available by the time I arrived and it was clean and has everything I needed in the room.
The property was close to the local stores and restaurants. It was walkable distance and I did not have transportation issue. Love this location and will definitely stay again.
Mysuk
Stayed 2 nights in Dec 2023
Response from Staycity Reception Team on 14 Apr 2024
Dear Mysuk,Thank you for taking the time to share your 5 star review.I am delighted to read that your enjoyed your stay at StayCity Dublin Castle.We hope to welcome you back in the not too distant future.Warm Regards
10/10 Excellent
daisy
8 Jan 2024
daisy
Stayed 2 nights in Jan 2024
10/10 Excellent
Richard
28 Dec 2023
Richard
Stayed 1 night in Dec 2023
8/10 Good
David
11 Dec 2023
David
Stayed 2 nights in Dec 2023
Response from Staycity Reception Team on 15 Dec 2023
Dear David, Thank you for choosing our hotel and for taking the time to give us a review! We hope to welcoming you again soon.
6/10 Okay
Verified traveller
6 Dec 2023
Liked: Cleanliness
Hotel nice and modern. Studio quite small and induction hob tricky to use. Sent hotel a couple of emails and received no response whatsoever, waiting over a week now. Soundproofing not great as noise still audible on third floor
Verified traveller
Stayed 5 nights in Nov 2023
Response from Staycity Reception Team on 15 Dec 2023
Dear Guest,Thank you so much for your feedback. Customer satisfaction is and always has been one of our top priorities. We are terribly sorry to hear about your experience and highly appreciate you bringing this to our attention. We hope it does not affect your future reservations at Staycity, we hope seeing you soon. Kind regards.
Traveled with 3 people. The hotel was clean and updated. Unfortunately no gym at this location, like shared in the pictures & the downstairs coffee machine did not work most of the time. You have to pay for coffee at the front desk around 2-4 euros, it would have been nice if it was complimentary. Overall staff was very friendly and helpful. The location was a plus.
McKinley
Stayed 8 nights in Nov 2023
Response from Staycity Reception Team on 5 Dec 2023
Dear Mr. McKinley,Many thanks for the 5-star rating. We are so glad to hear you enjoyed your stay. We are looking forward to welcoming you back.
The lift wasn't working so the host made us a cup of tea while we waited! So good.
Ian
Stayed 1 night in Nov 2023
Response from Staycity Reception Team on 16 Nov 2023
Dear Ian,We are really happy to hear you enjoyed your stay with us in spite of the issue with the lift.We hope to welcome you back to Staycity again soon!
Everything is great. Great free coffee. Spacious. Friendly staffs. We somehow got the accessible room, but it was fine.
Man Ting
Stayed 2 nights in Sep 2023
Response from Staycity Reception Team on 30 Oct 2023
Dear Man Ting, Thank you for taking your time to give us a perfect rating.We look forward to welcoming you here at Staycity in the future.Kind regards.
Response from Staycity Reception Team on 12 Oct 2023
Dear Cynthia,Thank you for choosing our hotel and for taking the time to write a perfect review! We are so glad to hear you enjoyed your stay. We are looking forward to welcoming you back.
This was a great place. Pleasant and helpful staff with a very comfortable room and bed. Within 10-15 min walk of everything.
Philip
Stayed 3 nights in Sep 2023
Response from Daniel on 3 Oct 2023
Dear Philip, thank you so much for your feedback, your opinion is important to us, we are glad to know that you had a great experience with us. We are looking forward to welcoming you back. Kind regards, Staycity Dublin Castle reception team.
We enjoyed our stay. Our room was clean and had everything we needed. It was quiet and comfortable. We were located close to shopping and restaurants and many beautiful landmarks.
Sandra
Stayed 1 night in Sep 2023
Response from Staycity Reception Team on 29 Sept 2023
Dear Sandra,Thank you so much for your feedback, your opinion is important for us, we are glad to know that you had great experience with us.We hope seeing you soon
10/10 Excellent
Robert
28 Sept 2023
Liked: Cleanliness, room comfort
Robert
Stayed 3 nights in Sep 2023
Response from Staycity Reception Team on 29 Sept 2023
Dear Robert,Thanks so much for taking the time to leave us a perfect rating. it’s much appreciated.We hope to seeing you soon.
Overall was great. Only issue was there was no air-conditioning nor ceiling fan. The stand alone fan was very loud.
Maciej
Stayed 8 nights in Sep 2023
Response from Staycity Reception Team on 28 Sept 2023
Dear Maciej, Thank you so much for your feedback, your opinion is important for us, we are glad to know that you had great experience with us. We hope seeing you soon. Kind Regard
We loved this place. The nicest staff guides you in every way. They are eager to assist, even with a whats app chat to communicate. It’s a small little place but super central and walkable. On the corner of Dublin Castle! Full amenities in the room, too. Truly a lovely stay.
Marissa
Stayed 2 nights in Sep 2023
Response from Staycity Reception Team on 25 Sept 2023
Dear Marissa, Thank you for taking the time to leave us a perfect rating, it is very much appreciated! We hope to see you soon. Kind regards
10/10 Excellent
Ricky
23 Sept 2023
Liked: Cleanliness, room comfort
Ricky
Stayed 4 nights in Aug 2023
Response from Paulina Lopez on 24 Sept 2023
Dear Ricky,Thank you so much for your perfect feedback, we are glad to know that you had great experience with us.We hope seeing you soon.
Response from Staycity Reception Team on 20 Sept 2023
Dear Linda, Thank you so much for your feedback, your opinion is important for us, we are glad to know that you had great experience with us. We hope seeing you soon. Kind Regard
Hotel is very new, rooms and facilities are clean and well kept. Hotel is within walking distance to many pubs and restaurants as well as the Temple Bar area. Staff are very friendly and helpful. Would stay here again.
Travis
Stayed 2 nights in Sep 2023
Response from Staycity Reception Team on 18 Sept 2023
Dear Travis, Thank you for taking the time to leave us a perfect rating, it is very much appreciated! We hope to see you soon. Kind regards