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Reviews of The Harborside Inn

3.5 out of 5
The Harborside Inn
3 South Water Street, Edgartown, MA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 180 out of 273 reviews" "
Rating 8 - Good. 67 out of 273 reviews" "
Rating 6 - Okay. 19 out of 273 reviews" "
Rating 4 - Poor. 4 out of 273 reviews" "
Rating 2 - Terrible. 3 out of 273 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was impeccable and the staff were very friendly and helpful. Wouldn’t hesitate in recommending this property
Stayed 2 nights in May 2024
Response from James on 13 May 2024
Hi Ron,Thank you for your feedback! We're delighted to hear you enjoyed your stay and hope to welcome you back soon.James NotorFront Desk ManagerThe Harborside Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property. Great location. However, if you bring a car parking is not close to the hotel. Also no elevator at the hotel
Stayed 4 nights in Oct 2023
Response from James on 21 Oct 2023
Dear Guest,Thank you for your review. We appreciate your compliments about our property and its location. We apologize for the inconvenience of distant parking and the absence of an elevator. We'll work on improving these aspects and hope to welcome you back soon.Best Regards,James NotorFront Desk ManagerThe Harborside Inn

10/10 Excellent

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property right on the Edgartown Harbor. The amenities are so nice and it is walking distance to many stores and restaurants.
Stayed 2 nights in Sep 2023
Response from James on 23 Sept 2023
Thank you for your kind words! We're delighted you enjoyed our beautiful property and its convenient location by Edgartown Harbor. We hope to welcome you back soon!

8/10 Good

Thomas

Travelled with family
Liked: Staff & service, property conditions & facilities
It was great but frustrating that shower door leaked onto floor. Beautiful room and facilities.
Stayed 2 nights in Sep 2023
Response from James on 22 Sept 2023
Thank you for your feedback! We appreciate your kind words about our beautiful rooms and facilities. We will look into the shower door issue to ensure a better experience next time.

4/10 Poor

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The view from the worst room in the house...
While we can't say that we booked the presidential suite going in, the hotel, which at best was half full, must have made the decision that they were going to assign their worst rooms first. I doubt that we would ever stay there again.
Stayed 2 nights in Sep 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
Steven,We are saddened to hear that this was your experience. Our staff works hard to facilitate each and every guest who walks through our doors. Please let us know next time if you are unhappy so we can make every effort to accommodate, you can ask for me personally.Warmly, Adriane

6/10 Okay

Hal

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Too expensive for the size of room. The staff was very nice.
Stayed 2 nights in Sep 2023
Response from James on 18 Sept 2023
Dear Hal,Thank you for your feedback. We're glad you found our staff nice. We'll consider your comments about room pricing.James NotorThe Harborside InnFront Desk Manager

8/10 Good

Susan

Great location but pricey
Stayed 2 nights in Sep 2023
Response from James Notor on 17 Sept 2023
Dear Susan,Thank you for taking the time to share your feedback with us. We appreciate your stay at The Harborside Inn and your valuable insight about our location and pricing. Hope to welcome you back soon!Best regards,James Notor IIFront Desk ManagerWe

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023
Response from Adriane Hernandez, Director of Guest Services on 18 Sept 2023
Christine,Thank you so much, it was a pleasure to host you! Hoping to see you again next season.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
10/10! I will let the staff know. Thank you for your kind review! Please come see us again!

10/10 Excellent

Angelina

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful property, professional staff
Stayed 2 nights in Aug 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
I will let the staff know! They love hearing all the wonderful comments in the morning. Thank you, Angelina, you made our day!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property and location on the water in Edgartown.
Stayed 3 nights in Aug 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
Thank you Emily! We look forward to hosting you again!

10/10 Excellent

Polly

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect location and beautiful grounds. The service was excellent. The pool was enjoyable and there was always plenty of clean towels! The lack of food options on the property and small bathroom size were the only things that were negatives. Would definitely recommend and will stay again! .
Stayed 2 nights in Aug 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
Hi Polly, I am thrilled you enjoyed your stay! Please come for a visit again!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
Thank you Paula!

10/10 Excellent

Eugenia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay. Many things are nice but the best part is the staff. They are exceptional.
Stayed 2 nights in Aug 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
Oh Eugenia! This make me so happy! We really do have the most wonderful group of people here. They work tirelessly all summer to ensure everyone is happy. I will read this to them in the morning!

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wondeful
Stayed 2 nights in Aug 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
Thank you Sergio!

10/10 Excellent

maia

Stayed 3 nights in Jul 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
Please come see us again! Thank you Maia!

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The waterview overlooking the marina is SPECTACULAR! The bedding is to die for! Great shopping, dining- and highly recommend mad max for a sunset cruise! The fire pits in the evening was super cozy! Highly recommend!! James- front desk- super helpful!
Stayed 2 nights in Jul 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
Ah Wendy! This warms my heart! We have been doing so much on the back end to ensure that our guests have the ultimate experience. Our firepits are a dream come true, seeing everyone out enjoying smores night was a summer highlight for me! I am so happy you loved the new bedding! Hoping to see you next season!

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
Thank you Katherine, I am thrilled you enjoyed your stay!

10/10 Excellent

Jillian

Stayed 3 nights in Jul 2023
Response from Adraine Hernandez, Director of Guest Services on 18 Sept 2023
Hi Jillian,Thank you so much for the wonderful rating. The staff was delighted. We hope to see you again next season!Warmly, Adriane

10/10 Excellent

Lesley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

King

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside look of Harbor side inn.
The only property with a swimming pool in the center downtown Edgertown hotels. Nice property & very elegant decorated. Staff is friendly. Nice clean room. We found out the entire inn is a time share property. Our bathroom is very small. Our room is on the 2nd floor. No elevator. The digital cable modem was not working during our two nights stay. The biggest inconvenience is the parking lot is almost 10 blocks away. It is bad to come back at night to the inn. The swimming pool is too small to accommodate all the guests and residents. Feel very tight quarter.
general area, living room
swimming pool
different buildings comprise the Harbor side inn.
Stayed 2 nights in Jul 2023

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Oceanfront resort , with live music
Stayed 2 nights in Jul 2023

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here in mid June 2023. The property is very well kept, better than I anticipated. Beautiful views of the harbor, best location in Edgartown by far. Dozens of restaurants within a 5 minute walk. The staff was friendly and accommodating. We had a room that backed up to main street on the window side of the room where a pub is located. The pub was quite rowdy late into the night and sleeping was not going well. We requested to switch to a different room location, which the GM allowed to happen with no up-charge even though we were moved to a better room. It meant a lot and was one example of why we will return.
Stayed 4 nights in Jun 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect , comfortable beds , great pool, friendly front desk and the best location,
Stayed 2 nights in Jun 2023

8/10 Good

Craig

Stayed 2 nights in Jun 2023

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023
Response from Greg M on 1 Jun 2023
Thank you for the excellent 5 out of 5 review. We appreciate it. We are looking forward to welcoming you back again soon.

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Review: The Harborside Inn - A Charming Retreat on Martha's Vineyard As a returning guest for the third consecutive year, The Harborside Inn on Martha's Vineyard has firmly established itself as my favorite hotel on the island. Nestled in the heart of the action, this charming property offers a delightful blend of convenience, exceptional service, and breathtaking views. From the moment you step foot into The Harborside Inn, you are greeted with warm hospitality and a sense of tranquility. The staff goes above and beyond to ensure your stay is nothing short of exceptional. One particular highlight is the turn-down service provided nightly, adding a touch of luxury and comfort to the experience. It's these small details that make a lasting impression. One of the standout features of this hotel is the well-appointed rooms with balconies overlooking the bay. Waking up to the serene views and gentle ocean breeze is truly a treat for the senses. The rooms are tastefully decorated, providing a cozy and inviting atmosphere that makes you feel right at home. The central location of The Harborside Inn is another aspect that sets it apart. Being in the middle of the action allows for easy access to the island's vibrant attractions, restaurants, and shops. Whether you're looking to explore the quaint streets, indulge in delicious local cuisine, or simply relax by the waterfront, everything is just a stone's throw away. For those seeking a peaceful retreat, the hotel's balcony
Stayed 4 nights in May 2023
Response from Greg M on 29 May 2023
Dear Todd -We are thrilled to know our dedicated team members ensured your stay was exceptional. Thank you so much for recognizing their efforts. We are so thankful to have such a great Team. We look forward to welcoming you back again soon. Kind regards,- Greg

10/10 Excellent

Marie

Stayed 2 nights in Sep 2022

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is outstanding! The location wonderful. One of the best place’s on the island.
Stayed 2 nights in Aug 2022
Response from Tracy on 12 Aug 2022
Beverly- Thank you for your Amazing review. I will be sure to pass this on to the whole Team, this will truly make their day. We look forward to your return.

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
The stay was amazing, parking was a little far maybe valet parking would be nice… more lawn chairs at the pool for when needed
Stayed 2 nights in Aug 2022
Response from Tracy on 10 Aug 2022
Thank you so much for taking the time to review your stay. The Harborside inn is happy to offer complimentary parking to our guests, although 3 short blocks from the property. There is not a lot of lots available for parking in Historic downtown Edgar town. We look forward to seeing you on your next trip to Martha’s Vineyard.

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, We are coming back every year to stay here! Will be back soon!
Stayed 3 nights in Jul 2022
Response from Tracy on 20 Jul 2022
Thank you for including The Harborside Inn into your new traditions. We look forward to your next visit.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing as always
Stayed 2 nights in Jul 2022
Response from Tracy on 20 Jul 2022
We look forward to your next Visit- Until then, Be well

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with easy access to town.
Stayed 4 nights in Jul 2022
Response from Tracy on 20 Jul 2022
Thank you so much for taking the time to review our property. Enjoy your summer

10/10 Excellent

Genevieve, Carlisle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jul 2022
Response from Tracy on 6 Jul 2022
Thank for taking the time to review your stay. We are so happy you enjoyed your visit. We hope to see you on a future stay.

10/10 Excellent

Andris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our balcony was wonderful. Walking to the parking lot down the street was annoying.
Stayed 3 nights in Jun 2022
Response from Tracy on 29 Jun 2022
Thank you for taking the time to review your stay with us. We are so happy you enjoyed your visit. Edgartown is nestled in a Historic location with very limited lots for parking, The Harborside Inn is very fortunate to offer complimentary parking to our guests, although not on property, this is located just 3 short blocks down South water st. This allows our guests the option of dropping your bags off with our bellman first, and enjoying the lovely historic homes along the harbor. We hope when travel brings you back to the island, you will once again think of us.

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, property conditions & facilities
It is a nice place but overpriced, with many stairs and no elevator, as well as small rooms (I couldn't fit my bag in the allotted space), without proper curtains so the outside light disturbs your sleep after sunrise.
Stayed 2 nights in Jun 2022
Response from Tracy on 10 Jun 2022
I am so glad you were able to visit our quaint historic town of Edgartown, MA. We appreciate you taking the time to tell us about your stay.

10/10 Excellent

Mitsu

Liked: Staff & service, amenities, property conditions & facilities
The staff were welcoming and friendly. The property had a lovely view and I enjoyed relaxing by the pool and soaking in the view from the porch or garden. Edgartown has a great selection of restaurants and shops and the hotel is centrally located.
Stayed 2 nights in May 2022
Response from Tracy on 9 Jun 2022
Thank you for the taking the time to review our property. I am glad you enjoyed your visit. I hope you think of us again when you are back on the island.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girls Trip
This is a lovely place to stay. The staff was very friendly and accommodating. The location was great- restaurants and shopping within easy walking distance. The off site parking was a hike, but a very enjoyable walk to and from the hotel.
Stayed 3 nights in May 2022
Response from Tracy on 10 Jun 2022
Thank you for taking the time to post a review of your stay. We hope when travel brings you back to the Island, you will once again think of us. Thank you Tracy-Assistant General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Greg M on 23 May 2022
Thanks for the positive feedback. We truly appreciate it. Enjoy your stay!

10/10 Excellent

michele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite had a private patio. The ocean view was exquisite. The staff were friendly, attentive and very welcoming/helpful. We were walking distance from restaurants with fine dining, great ambience and professional/personable attitudes. The whole experience, in Martha's Vineyard, was more than I expected. And worth every dime. Another "bucket list" adventure success story. Pricey but worth every dime. The guest were kind and respectful of our desire for cozy privacy/intimacy. I would love to go back again. If the stars align then maybe!!!! If not, then I am grateful that I got a such a stupendous adventure.
Stayed 2 nights in May 2022
Response from Tracy on 10 Jun 2022
Michele, Thank you so much for your Lovely review of your stay. We hope the "stars align" for you also, as we will be here. Enjoy your summer. Tracy-Assistant General Manager

10/10 Excellent

theody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MV Harborside
Excellent! Staff like Charmaine was a total epitome of good service.
Stayed 3 nights in May 2022
Response from Tracy on 11 May 2022
Thank you so much for your review. I will be sure to pass on your kind words to Charmaine. We are certainly very fortunate to have her here at The Harborside Inn. We hope when travel brings you back to Martha's Vineyard, you will once again think of us. Tracy Geas Assistant General Manager

8/10 Good

Grover K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is perfect. Only dislike is the parking which was free but it was 1/4 mile away. Maybe if the had valet service it would have been great.
Stayed 2 nights in Oct 2021
Response from The Harborside Inn Team on 7 Nov 2021
We are thrilled that you enjoyed your stay. Your feedback on our complimentary parking location is appreciated.

8/10 Good

William

Stayed 2 nights in Oct 2021

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simply beautiful...my mom and I enjoyed our stay very much.
Stayed 2 nights in Oct 2021
Response from The Harborside Inn Team on 22 Oct 2021
Thank you for the positive feedback. We are delighted that you enjoyed your stay!

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly quaint and unique. Loved the atmosphere and the views from the pool area. Would definitely come again!
Stayed 2 nights in Oct 2021
Response from The Harborside Inn Team on 18 Oct 2021
Thank you for your feedback. We are thrilled that you enjoyed your stay and look forward to welcoming you back!

10/10 Excellent

Janeen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, property and location absolutely wonderful with many choices for shopping and dining. View from hotel gorgeous and live music on deck during season is great. Would definitely stay there again.
Stayed 2 nights in Oct 2021
Response from Greg Mafcher on 16 Oct 2021
Thank you so much for the feedback. We really appreciate it!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our two night's visit was wonderful. Beautiful inn right on the harbor. Exceptional staff.
Stayed 2 nights in Oct 2021
Response from Greg Mafcher on 16 Oct 2021
Thank you so much for the feedback. We really appreciate it!

6/10 Okay

Carmen, Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice property. Wish there was breakfast.
Stayed 2 nights in Sep 2021
Response from The Harborside Inn Team on 2 Oct 2021
Thank you for your feedback. We are thoughtfully considering the possibility of a breakfast option.