Indoor pool, seasonal outdoor pool, pool loungers
Check availability

Reviews of Courtyard by Marriott Erie Bayfront

3 out of 5
Courtyard by Marriott Erie Bayfront
2 Sassafras Pier, Erie, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 655 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 44 out of 1001 reviews" "
Rating 2 - Terrible. 46 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for graduation ceremony and restaurant for celebration
Stayed 1 night in May 2024

8/10 Good

Kandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didnt like the amount of walking to our room and then the parking sometimes we was close but mostly not.
Stayed 2 nights in Apr 2024
Response from Guest Experience Manager on 7 May 2024
Dear Kandi,Thank you for taking the time to leave us feedback. Your dissatisfaction with a far walk is below our standards.I have shared your feedback with the Hotel Leadership to help stop dissatisfaction in the future. I hope we can exceed your expectations should you choose to stay with us again.

10/10 Excellent

Christine, Imperial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the Bayview room completed my trip. Seeing the sun set and the moon reflecting off the water was well worth it, relaxing.
Stayed 1 night in Apr 2024

2/10 Terrible

Jose

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They charged my card and never asked how i was paying, then charged it again for other hings, when asked about it it wasnt even on the computer, noone knew what happened.. Also they have a green choice i dont think is safe for anyone.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Jose, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The refrigerator would not stay cold. Made it difficult to keep medication cold. I had to buy a cooler to do so. There were no garbage bags in the waste baskets. Luckily,I had Walmart bags, since I had to purchase a cooler, to place in baskets. Some icky stuff corroded on the front side of the desk. We cleaned it off. Kinda gross to be honest, whatever it was. Didnt receive our $10 off coupons at check in for bypassing housekeeping. The coupon could be used off dining at the hotel. That was corrected by our waitress at The Shoreline and when we returned to the hotel, there was another coupon on our door that evening. So, to sum it up this was my 2nd stay at this hotel, and I would absolutely stay again. The above comments arent make or break for me. Stuff happens, just making you aware.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Christina, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

10/10 Excellent

Jenny

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Jenny, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 Good

Jodi

Disliked: Amenities
Hidden charges I didn’t know about way too expensive will never come back. Hotel don’t even have a complimentary breakfast and we paid over $300 for the room. I know it’s bayfront but where’s my BREAKFAST!!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Jodi, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake front, excellent staff, good food, conveniently located.
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Brenda, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here each time I travel to Erie for work. Convenient location, friendly staff, and great amenities.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Kimberly, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Karen, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

2/10 Terrible

Melinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one staff member was unhelpful. We waited for 3 hours for our room to be ready after requesting early check-in a couple days before. I asked what we could do while waiting - she gave us a brochure for downtown events. With eclipse traffic & no parking left downtown - it was not a feasible suggestion. She said they’d call me when the room was ready. She DID NOT CALL. After she stepped away from the front desk, I asked about our room & surprise it was ready! Amazing how that worked. Every other staff member was lovely. The plugs don’t hold phone chargers, so that was a pain. No napkins or tissue in the main room. Beautiful view.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Melinda, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
m
Stayed 1 night in Apr 2024
Response from Hotel Manager on 30 Apr 2024
m, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 Good

traci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view of the lake right outside the balcony. Beautiful
Stayed 4 nights in Mar 2024
Response from Hotel Manager on 30 Apr 2024
traci, thank you for your recent visit and for taking the time to provide a review, if there's anything we can do to earn a perfect 5, please let us know!

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly staff
Stayed 1 night in Apr 2024
Response from Hotel Manager on 30 Apr 2024
Kimberly, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

8/10 Good

Lovette

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location when visiting colleges. Clean and comfortable. Food is excellent. View is amazing.
Stayed 1 night in Mar 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel we got to watch the sunset
Stayed 1 night in Mar 2024

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The views
Stayed 1 night in Mar 2024

10/10 Excellent

carie, Beaver falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 1 night in Mar 2024

6/10 Okay

Tejvir

Stayed 1 night in Mar 2024
Response from Hotel Manager on 30 Apr 2024
Tejvir, thank you for your recent visit and for taking the time to provide a review. We're sorry your stay didn't meet your expectations and hope you will give us another opportunity to wow you, should your travels bring you back to Erie.

10/10 Excellent

Marissa

Stayed 1 night in Mar 2024
Response from Hotel Manager on 30 Apr 2024
Marissa, thank you for your recent visit and for taking the time to provide a perfect review! We're glad you enjoyed your visit and look forward to hosting you again in the future!

10/10 Excellent

Leslie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice water views, great staff, clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 29 Feb 2024
Kelly, thank you so much for taking the time to provide a perfect review! We're so glad you enjoyed your visit and look forward to hosting you again future.

10/10 Excellent

Madisyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Madisyn, thank you for your visit and for taking the time to provide a perfect 5! We hope to see you again soon!

10/10 Excellent

Albert

Stayed 1 night in Feb 2024

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk lady in the day was the sweetest and made our stay so wonderful! And the young man in the evening was very helpful also.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Brittney, thank you for your visit and for taking the time to provide a perfect 5! We hope to see you again soon!

10/10 Excellent

Suzanne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice hotel. Extremely accommodating and friendly staff! We were only here for 1 night for a funeral but they made everything as comfortable as they could for us.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Suzanne, thank you for your visit and for taking the time to provide a perfect 10! We hope to see you again soon!

8/10 Good

Scott

Stayed 1 night in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Scott, thank you for your visit and for taking the time to provide a review. We're sorry you didn't enjoy all of the elements of your stay and hope you will give us another chance to delight you in the future.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Weather sucked while I was there but the view from the dining room should be amazing in sunny weather
Stayed 2 nights in Jan 2024
Response from Hotel Manager on 25 Feb 2024
Edward, thank you for your visit and for taking the time to provide a perfect 5! We hope to see you again soon!

8/10 Good

Desirae

Travelled with family
Smell
Overall, I really enjoyed the stay. My only complaint is the rooms smelled musty.
Stayed 2 nights in Jan 2024

10/10 Excellent

Chris

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly checkin
Stayed 1 night in Jan 2024

4/10 Poor

Matt

Stayed 1 night in Jan 2024

10/10 Excellent

CHANNY

Stayed 1 night in Jan 2024

10/10 Excellent

Rylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2023

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness
Marriott gone down hill
Expectations of marriot, not delivered. Yes, nice views as on Lake Erie. 70% of staff friendly. Food highly over rated and excessively over priced!! Room- uncomfortable beds, no microwave (needed for strict food requirements/allergy and celiac), worst refrigerator ever seen. On positive note- accepts dogs. Ours only barked when kids on upper room jumping and screaming and or running in the halways to the pool by our room- which was our entire stay. When checking out-they emailed our bill - correct name-wrong street-city-state associated with my name?!?
Stayed 2 nights in Dec 2023
Response from Courtyard Erie Bayfront on 3 Jan 2024
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. Your feedback has been shared with the Front Office leadership as a way of developing experiences we deliver. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Yolanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff...
Stayed 1 night in Dec 2023
Response from Courtyard Erie Bayfront Hotel on 26 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Adam

Stayed 1 night in Dec 2023
Response from Courtyard Erie Bayfront Hotel on 26 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Victoria

Travelled with pets, Travelled with partner
Liked: Amenities
Quiet, clean, good dinner, great staff!
Stayed 1 night in Dec 2023
Response from Courtyard Erie Bayfront on 26 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Very disappointed
Very disappointed with an issue with nats flying around the room. Very annoying and should not been seen in any hotel let alone one of this hype and price. I was offered a free breakfast and then a minimal discount on the room rate. Token efforts I thought with no sincere apologies.
Stayed 1 night in Dec 2023
Response from Courtyard Erie Bayfront Hotel on 18 Dec 2023
Robert, thank you so much for visiting with us and for taking the time to provide a review. We're sorry that some aspects of the facility did not meet your expectations. We hope you will have the occasion to stay with us again in the near future.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
courtyard marriott erie bayfront
courtyard marriott erie was an absolutely amazing stay! check in was fast and easy. the room was extremely clean and had a great view of the lake! would definitely stay here again!
Stayed 1 night in Dec 2023
Response from Courtyard Erie Bayfront Hotel on 18 Dec 2023
Sandy, thank you so much for your recent visit and for taking the time to provide a review! We hope you will have the occasion to visit Erie and to stay with us again soon!

10/10 Excellent

William

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Courtyard Erie Bayfront Hotel on 18 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Courtyard Erie Bayfront on 13 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Sherra, Guelph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - excellent service.
Stayed 3 nights in Nov 2023
Response from Courtyard Erie Bayfront on 13 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Courtyard Erie Bayfront on 13 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Tracy, syracuse

Stayed 1 night in Dec 2023
Response from Courtyard Erie Bayfront Hotel on 26 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I;m always favorably impressed by this facility, easy access to the Bayfront, clean, modern, great views of the bay, nice little lounge.
Stayed 1 night in Nov 2023
Response from Courtyard Erie Bayfront on 13 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Sheri

Stayed 1 night in Nov 2023
Response from Courtyard Erie Bayfront on 26 Dec 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

CHARLES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful scenery
Stayed 4 nights in Nov 2023
Response from Courtyard Erie Bayfront on 23 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great, property was well maintained, food and bar were good and reasonably priced. Exceeded expectations.
Stayed 1 night in Nov 2023
Response from Courtyard Erie Bayfront on 23 Nov 2023
On behalf of the entire hotel team, I want to thank you for sharing about our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Front Office leadership as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.