Dear jane,Thank you for your kind words.We are thrilled to hear that you had a very relaxing stay and found our location convenient for the Calis sea front. Your positive feedback about Sundia is greatly appreciated.We look forward to welcoming you back for another enjoyable stay.Best regards, Sundia Exclusive By Liberty Fethiye

Dear Valued Guest,Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay at Sundia, including the staff, surroundings, food, and drinks.We appreciate your understanding regarding the room view, and we apologize for any inconvenience it may have caused. We're glad to hear that our team was apologetic and offered a free upgrade when you stay with us again. Your satisfaction is our priority, and we look forward to welcoming you back for an even more enjoyable experience in the future.Thank you for choosing Sundia, and we appreciate your support.Best regards,

Dear Guest,Thank you for your wonderful feedback about your stay in Turkey. We're delighted to hear that your experience at our hotel was your favorite and that you found it to be more comfortable for American guests.It's fantastic to know that you enjoyed the great atmosphere, effective communication, organization, and exceptional service provided by our team. Your positive comments are greatly appreciated, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future.If there's anything specific you'd like to experience or any preferences you have for your next visit, please feel free to let us know. We are here to make your future stays as enjoyable as possible.Warm regards,

Dear Customer,We are truly sorry to hear about your unpleasant experience. Customer satisfaction is our top priority, and we take any negative experiences very seriously.However, we believe that your review does not accurately reflect our guest satisfaction. We apologize if there were any shortcomings that hindered us from focusing on customer satisfaction. We continuously strive to maintain good management practices and provide high-quality food service. We take your claims seriously and assure you that we will take steps to address these issues and improve upon them.You mentioned that our staff did not respond to your needs and provided poor service. If you could kindly share more details about the specific incidents and difficulties you encountered in communicating with our staff, we would appreciate it. This will allow us to investigate the matter further and take appropriate measures to enhance our service. We are committed to providing better service and meeting your expectations.Lastly, we understand your concerns about pricing. We acknowledge that market conditions and resource costs may occasionally necessitate us to review our prices. However, we strive to offer competitive and affordable prices to our customers.We sincerely apologize for the negative experience you had and assure you that we will take the necessary steps to improve. We would like to have the opportunity to welcome you back and communicate with you to provide a more positive experience.Best regards,

Thank you for choosing to stay with us for the third time and for sharing your feedback. We are delighted to hear that you found our staff and hotel to be lovely, and we appreciate your continued loyalty as our guest.However, we are sorry to hear that you were not satisfied with the food offerings during your recent stay. We take your feedback seriously and will work to improve our culinary offerings to better meet your expectations. Rest assured, we will take your comments into consideration and make the necessary changes to ensure that our guests receive the highest quality dining experience possible.Thank you again for your feedback, and we hope that we will have the opportunity to welcome you back in the future, so that we can demonstrate our commitment to providing you with the best possible experience at Liberty.

Dear Roberty;We very much appreciate your comments regarding your stay at the Sundia Exclusive by Liberty FethiyeIt is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will services as an encouragement to all of our team as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sundia Exclusive by Liberty FethiyeBest Regards

Dear Guest Alawda,First of all, we would like to thank you for your kind interest in Sundia Exclusive By Liberty Fethiye and for sharing your valuable time with us.While reviewing your comment, we realized with regret that you were not satisfied with the service quality of our employees in our facility in general. We would like to emphasize that your comments are of great importance to us.However, we regret to say that we do not accept that your comment is not objective.In your comment, you stated that you were poisoned and that we are not interested in you.When we examine our records, you are informed that you have requested a doctor and that we offered you a nurse and that we mention you the doctor's service is extra charge.Accordingly, it has been recorded in our records that you did not want to meet with the doctor.As I mentioned in our face-to-face meeting with you, in order for poisoning to claim, our other guests in the hotel or other guests in your group must have the same complaints. But only you stated that you were feeling not well. As I explained to you, from a cold destination is to a warm atmosphere like Fethiye after a long journey,unfortunately, sometimes it is not good for your body at first or second days.Regarding your other complaint, I would like to state that it is our most important priority to take into account even the slightest wishes of all our guests and to offer our guests a pleasant holiday. You will appreciate that in the high season, the requests of our guests are answered within our operation. Unfortunately, for the first two days of your check-in, we didn't have two separate rooms. After 2 days, we were happy to respond to your request. We aim to make our guests have an unforgettable holiday by recognizing and eliminating our shortcomings on the way to perfection in our newly renovated and segmented hotel. We see your comment as a chance to improve ourselves, and as the Sundia Exclusive By Liberty Fethiye, we strive to provide the highest quality of service to our guests.You can be sure that your feedback is personally shared with our Management Team and evaluated in detail. We hope we were able to leave positive memories for you during your holiday and you will give us another chance in your next stay.As a result, as we understand from the 5-Star comment of our esteemed guest @HalaMughrabi, who is one of your group of 13 people, about us, we have traveled you happily from our facility.Kind regardsSundia Exclusive By Liberty Fethiye

Dear Nurai, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sundia Exclusive By Liberty Fethiye,

Dear Guests, Firstly, we would like to thank you for taking the time to send us your feedback regarding your stay with us here at Sundia by Liberty Exclusive Fethiye. We are sorry to hear you feel this way about your stay with us, we take our customers feedback very seriously and you can be sure that our customers satisfication is our number one goal. Regarding your comments, we here at Sundia are a brand new hotel which opened in April 2021. All of our rooms, furniture, restaurants are also brand new as you can imagine, they was purchased and constructed just before our open date so we are quite shocked to hear that you feel this way about our rooms. Also on each website who advertises our hotel, have a detailed description of our rooms size, room type and also what is available in each room, it is here that you can see there is no advertisement regarding a bath tub and the information provided informs our guests that each room has a walk in shower. We passed your comments regarding the food onto our head of the kitchen who was also sorry to hear you felt this way regarding the food services. In our kitchen there is a cold salad & meze section, fruit section, cake section and also in the hot buffet area each day is a variety of fish, White meat and red meat dishes along side vegetable dishes, rice, pasta and more. Also if our guest has any complaints or problems with the food we directly introduce them to our head chef who is always more than happy to help and if our guests have any special requests, if possible then of course we are always willing to help. Regarding your comment about our alcoholic drinks, we as a Liberty branded hotel use only local branded spirits which have been certified and approved by The Tobacco and Alcohol Market Regulatory Authority and we can ensure you that there is no such thing of water being mixed with alcohol this is definately not tolerated in our hotel. Once again on all of the websites, agencies who advertise our hotel provide pictures of a birds eye view of the area where you can see that yes you do have to go outside of the hotel to reach the beach yet it is no more than just ten steps away. Our staff are trained to ensure our guests needs come first, to always interact in a Professional matter and to smile at all times, If we feel that our staff are not providing this then we provide more training and ensure that our customer satisfaction is our number one goal as well as the happiness of our staff. Unfortunately, I could not look into your reservation as you have left your details anonymous yet I would greatly appreciate if you would get in touch with us regarding your comments with your reservation details so that we can look further into your review. We look forward to hearing from you

Sehr geehrter Gast,Vielen Dank für Ihre freundlichen Worte und die positive Bewertung Ihres Aufenthalts in unserem Hotel. Wir freuen uns sehr zu hören, dass Sie Ihren Aufenthalt als wunderschön empfunden haben.Unser oberstes Ziel ist es, unseren Gästen einen unvergesslichen Aufenthalt zu bieten, und wir sind erfreut, dass wir Sie begeistern konnten. Wir freuen uns bereits auf Ihren nächsten Besuch und hoffen, dass Sie wieder zu uns kommen, um Ihre Zeit bei uns zu genießen.Wenn Sie weitere Kommentare oder Anregungen haben, zögern Sie bitte nicht, uns mitzuteilen.Mit freundlichen Grüßen,Sundia Exclusive by Liberty Fethiye

Dear Guest We would like to thank you for your recent stay at Sundia Exclusive by Liberty Fethiye. We appreciate your time to express your valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Sundia Exclusive by Liberty Fethiye is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. We are genuinely pleased to receive your evaluation that you have filled about our services and facilities. On behalf of the entire Sundia Exclusive by Liberty Fethiye,thank you for your feedback. It was our pleasure to have you stay with us. We would like to thank you once again and hope to have the pleasure of welcoming you to Sundia Exclusive by Liberty Fethiye in the nearest future. Sundia Exclusive by Liberty Fethiye Best Regards