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Reviews of Hotel Aspen InnSuites Flagstaff/Grand Canyon

2.5 out of 5
Hotel Aspen InnSuites Flagstaff/Grand Canyon
1008 E Route 66, Flagstaff, AZ

Reviews

7.8

Good

Rating 10 - Excellent. 1320 out of 3087 reviews" "
Rating 8 - Good. 848 out of 3087 reviews" "
Rating 6 - Okay. 429 out of 3087 reviews" "
Rating 4 - Poor. 269 out of 3087 reviews" "
Rating 2 - Terrible. 221 out of 3087 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Claudia a

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is duty , the fridge nasty old food and the blankets whit dirt is nasty
Stayed 1 night in May 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff! Beautiful property… clean rooms and super comfy beds!
Stayed 1 night in May 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for couple days.
Stayed 2 nights in May 2024

6/10 Okay

Jennifer

The mattresses themselves were in good shape but there was no bottom sheet, just the mattress protector. The bathroom is old and not the most clean I’ve seen. Whole place is obviously just old and needs some updates, but for a one night quick stay, it wasn’t terrible.
Stayed 1 night in May 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Susana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was by far rude. Wouldn't look me in the eye at all as she was checking me in. I stoped her and let her know for the amount I'm paying for my stay 3 night stay the least thing she can do is look at her guests as she speaks.
Stayed 3 nights in May 2024

8/10 Good

Prestyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad stay overall. The rooms are a little small, and we were missing some things like our toilet paper holder being broken, but we didn’t expect much knowing this was just a step above a Motel 6. Would stay again but don’t go into it expecting a 5 star hotel.
Stayed 3 nights in May 2024

6/10 Okay

Tara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property was ok. I know the price we paid was inflated for graduation. The beds and pillows were comfortable, the rain shower head was nice. The carpets need replacement (I think there were pieces of gum in ours), there was no extra toilet paper, no tissues, we didn’t have enough towels and unfortunately a coat of paint doesn’t disguise the fact that the property needs some serious updating.
Stayed 1 night in May 2024

4/10 Poor

Gary

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately this is just a *slightly* upgraded Motel 6/Super 8 level hotel that charges $200 for a room. Same Route 66 location across from the train as the rest and the same tiny rooms. Disappointed.
Stayed 1 night in May 2024

6/10 Okay

Skylar

Travelled with family, Business traveller
Liked: Staff & service
It was decent. Nothing special but nothing bad either.
Stayed 1 night in May 2024

4/10 Poor

Dexter, Crown Point

Travelled with partner
Liked: Cleanliness
We were stuck under the stairs. Noisy people running up and down. Bed was below average. Smallest room we have stayed in. Two people could not walk around the room at the same time. No counter space.
Stayed 1 night in May 2024

4/10 Poor

Gabrielle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Floor in our room was so dirty walking on it for only 20 minutes made the bottom of our feet pitch black. The door had a huge gap under the door that the heater was running constanly all night.
Stayed 2 nights in May 2024

6/10 Okay

Linda

Travelled with partner
M
Stayed 1 night in May 2024

8/10 Good

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for our needs
Stayed 1 night in Apr 2024

8/10 Good

Flor

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
It looked clean but parking lot dark
Stayed 1 night in May 2024

6/10 Okay

Nick

Travelled with partner
Liked: Staff & service
Not horrible for the price.
Stayed 2 nights in Apr 2024

10/10 Excellent

Yolanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location have stayed here before.
Stayed 1 night in May 2024

10/10 Excellent

Peilan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in May 2024

10/10 Excellent

Anthony, Los Angeles

Liked: Property conditions & facilities
Homies did an entire carne asada in the corner over there. So sick. Wish they would've offered me some
Stayed 1 night in Mar 2023

8/10 Good

Jeff, Buena Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills stay in Flagstaff. Close to downtown. Would stay here again.
Stayed 3 nights in Apr 2024

6/10 Okay

Vivian

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
The room was small but manageable. Clean. Some oil spots on sheets but no biggie. My biggest concern was seeing the large plastic guard between you and the staff. Maybe leftover from Covid but it had lots of signs saying you’re on camera and they can refuse serves any time. I felt afraid to stay there. Seeing contractors sitting by their cars smoking made me worried as well.
Stayed 1 night in Apr 2024

8/10 Good

Mizuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Nothing fancy, clean, 10 minute walk to downtown.
Stayed 2 nights in Apr 2024

10/10 Excellent

Benedicte

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were so nice!
Stayed 3 nights in Apr 2024

8/10 Good

Serenidy

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Skylar

Liked: Cleanliness, staff & service, property conditions & facilities
Had a short stay. Room was clean and comfy.
Stayed 2 nights in Apr 2024

6/10 Okay

Abigail

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was fine, but it reeked of cat pee. The shower head was really nice though. But the cat pee lingered on… still worth it I guess.
Stayed 1 night in Apr 2024

10/10 Excellent

Marianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, Adorable little town, clean cut hotel, convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Bernadine, Winslow

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😀
Stayed 1 night in Apr 2024

8/10 Good

BobbiJean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very hot shower, super comfy bed and a very clean room. We stay in flagstaff often and have stayed at a lot of the hotels here and this one is on the top of our list! Absolutely we will stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Sara

Stayed 1 night in Apr 2024

4/10 Poor

Maya

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed here one night on a road trip because it was affordable and pet friendly. Short version: you get what you pay for. The details: the room was dirty. The inner sheets that you sleep on seemed clean, but a pillow was clearly used and there were stains on the bed cover. The baseboards were filthy, a thick layer of dirty and hair almost completely obscuring the fact they were supposed to be white/cream. To top it off, I came back from breakfast on check out day to gather my stuff and head out at 10am…my room key had been disabled already even though it was an hour prior to check out time. Luckily, a very nice maintenance man used his card to let me in my room. Good thing he did because when I went to actually check out, no one was manning the desk to have helped me. Also, when booking no where does it mention the $27/night per pet fee that you’re charged at check in. Would have been nice to know since I was working with a budget. So, did I have some where for me and my dog to rest for the night? Yes. Was it nice? Not at all. But at least Flagstaff is beautiful.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 1 night in Apr 2024

10/10 Excellent

Casandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and comfortable. Our coffee maker was broken, staff replaced it quickly.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Apr 2024

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dan

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Cara

Travelled with family and small children
Liked: Staff & service
Average hotel stay. If you’re looking for a cheap place for the night or a budget stay for a week this hotel has what you need. If you’re someone who hangs out in the room or at the hotel looks else where. Cheap no frills motel.
Stayed 1 night in Apr 2024

10/10 Excellent

Bayete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice front desk host very friendly
Stayed 1 night in Apr 2024

8/10 Good

Thomas E.

Liked: Cleanliness, staff & service
Nearby train was loud, but didn't bother me too much.
Stayed 1 night in Apr 2024

10/10 Excellent

Kathlyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of their buildings is on a hill that oversees the highway and it’s honestly super pretty. I was scared that it wouldn’t be as clean as advertised considering how cheap it was, but my room is as very clean and I had no problems.
Stayed 1 night in Apr 2024

4/10 Poor

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Big stain on bedsheets.
Stayed 2 nights in Apr 2024

2/10 Terrible

Stacy

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was super outdated. Nothing has been changed in years including the beds, bathroom, closets etc. The website misrepresented the condition of the hotel. We left after one night.
Stayed 2 nights in Apr 2024

8/10 Good

Elie

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve just that we liked staying there
Stayed 2 nights in Apr 2024