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Reviews of Hotel Balestri

4 out of 5
Hotel Balestri
Piazza Mentana 7, Florence, FI

Reviews

9.2

Wonderful

Rating 10 - Excellent. 525 out of 822 reviews" "
Rating 8 - Good. 222 out of 822 reviews" "
Rating 6 - Okay. 49 out of 822 reviews" "
Rating 4 - Poor. 14 out of 822 reviews" "
Rating 2 - Terrible. 12 out of 822 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth, Fairfield

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 5 nights in May 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel we stayed at during our Italy trip! Everything from check in to check out was fantastic. The staff was extremely helpful and knowledgeable about the area - they provided a very detailed, lengthy list of recommended restaurants and even called to make reservations for us! We were surprised with an upgraded room with a river view and it could not have been any nicer. I would recommend this hotel to anyone.
Stayed 2 nights in May 2024

10/10 Excellent

Bill

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff
Stayed 3 nights in May 2024

10/10 Excellent

Jinka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very friendly staff. Will definitely stay again
Stayed 2 nights in May 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly staff, excellent location and an ideal base for visiting Florence
Stayed 2 nights in Apr 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and excellent breakfast. Didn’t like the fact that they didn’t have usb ports built in the outlets (which other hotels have), so we did not have enough plug adapters to charge all of our cell phones overnight. Our triple room faced the back so it was very quiet at night. Beds were a bit firm but comfortable enough. Loved the close restaurants and salumerias on Via Neri. So easy to find after a day of sightseeing since it’s on the Arno river and 2 blocks from the Uffizi museum. Staff wasn’t very helpful when I mentioned that the tv remote control was missing after housekeeping made up the beds one day. They did not replace it before we left. A minor issue, but it was frustrating. Loved the thick robes and slippers. Overall, I would recommend the hotel.
Stayed 4 nights in Apr 2024

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Expert staff. It irritated them that we didn’t want them to clean our room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveneintly located in the old city. Close to major attractions and shopping venues. We loved the city and its photo opportunities. We did have a pick pocket experience that was mostly due to our negligence. It goes to show you how easy we made it for these people.
Stayed 8 nights in Apr 2024

10/10 Excellent

Helen, Berkhamsted

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A real gem! Perfect location - quiet, yet close to all attractions. Friendly and helpful staff throughout our stay. Housekeeping was one of the best we've encountered.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alan John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Balestri for a week. The hotel is very well situated for all the main tourist attractions in the city. We had a fourth floor, corner room with open views both across the Arno and down to the Ponte Vecchio. The room had excellent soundproofing and double glazing, so we slept very well on a comfortable bed with no disturbance. The room and the rest of the hotel was immaculate. The staff were all very pleasant and efficient. There is a bar and a bright, welcoming breakfast room. As we left they were building a deck outside in the piazza as an extension of the bar, which should prove to be an added bonus. We would not hesitate to recommend the hotel.
Stayed 7 nights in Apr 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, well located. Staff friendly and helpful. Bed v comfortable. Great shower.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel
Stayed 3 nights in Apr 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right off the Arno, but off the Main Street of shopping. Nice breakfast and bar (evening) option. Room were clean. A bit small. Would stay here again but perhaps in a suite to better accommodate the space for a small a family.
Stayed 8 nights in Mar 2024

10/10 Excellent

Jennifer, Westerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing rooms with comfortable beds, plenty of amenities and a beautiful view of the river and city. Food at breakfast was delicious and the staff was friendly and very helpful. Highly recommend!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely customer service and excellent turndown service.
Stayed 3 nights in Mar 2024

10/10 Excellent

todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect. Great rooms. We had a river view. So close to food and shopping. Easy to get to the train and tours. Great breakfast and good coffee. Staff was amazing.
Stayed 3 nights in Mar 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here. The location is perfect for walking to all major attractions. The hotel was spotless and the service was top notch and breakfast buffet was delicious!
Stayed 3 nights in Mar 2024

6/10 Okay

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms right next to the river with nice views. Staff was nice and helpful. Breakfast was good. Location was close to some nice galleries and good restaurants. One odd thing is that there are large Goofy statues in the lobby and cafe. Apparently they are from the owner's private collection.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 3 nights in Mar 2024

8/10 Good

Beth, Bennington

Travelled with family
Liked: Cleanliness
Very nice boutique hotel located on the river, excellent breakfast. Small room with minimal storage for clothes and luggage, but large modern bathroom was great. No Expedia VIP or gold status recognition.
Stayed 6 nights in Dec 2023

10/10 Excellent

Vicki, Salado

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the river was excellent and our room had two balconies! Room was clean, hotel was in downtown, access to a wonderful restaurant was 2 minutes walking distance away. Point Vecchio and Uffizi gallery also just a few minutes walking distance. Very, very happy with our experience there. Breakfast was delicious with many choices, including hot ones. And cappuccino every morning!
Stayed 3 nights in Jan 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very helpful staff. We had a family room and it was perfect for 2 adults and 2 teenagers.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Hotel Balestri - Cozy and Welcoming!
Our recent stay at Hotel Balestri in Florence was a delightful experience. Located in the charming Piazza Mentana, the hotel's location is perfect for exploring the city. The service stood out for its warmth and efficiency, making us feel right at home. The staff were helpful, offering great local tips that enhanced our visit. Our room combined comfort with a touch of elegance, providing a restful haven after a day out. The breakfast was a highlight - a varied and tasty spread that set us up for the day. It was a delightful mix of local flavors and classic choices. Overall, Hotel Balestri offers a cozy, friendly atmosphere with excellent service and amenities. It's a great choice for anyone wanting a comfortable and authentic stay in Florence.
Stayed 5 nights in Jan 2024

10/10 Excellent

Ingrid, Vero Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy the hotel. The room was spacious and very clean. Within walking distance to all attractions. We couldn’t use the shower properly so you may need to ask for help… we didn’t and showers were uncomfortable to take lol. Breakfast was ok. Staff was kind and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Callie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Justin

Stayed 2 nights in Dec 2023

10/10 Excellent

Marianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

ghislaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
The room was wonderful. The staff were friendly and helpful. We were centralized and were able to walk to almost everywhere we needed to visit. There is a great pizza place just 3 mins away. We enjoyed the our 6 nights and will definitely return.
Stayed 6 nights in Nov 2023

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved this hotel. The staff were amazing and always there if you needed absolutely anything. The breakfast in the morning was great and the team there were very friendly too. Hotel is in a perfect location close to everything you need. The room and the bathroom were great and modern! I would highly recommend this hotel!

10/10 Excellent

Neily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel, amazing staff, very close to all attractions. Definitely coming back!
Stayed 2 nights in Nov 2023

10/10 Excellent

keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is great
Stayed 3 nights in Nov 2023

10/10 Excellent

maricarmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the closeness of tourist’s sites like ponte ve bio, gallery Uffizi . Centrally located, near piazza Michaelangelo and many restaurants . Liked the breakfast buffet specially the sweet croissants
Stayed 4 nights in Nov 2023

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend the Hotel Balestri. The staff is very courteous and helpful with great recommendations. The rooms were great - definitely get a river view room if you can - and the location along the river is quieter while still being very close to the main center of Florence. I will stay here again when I come back to Florence.

10/10 Excellent

Axell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good on this hotel, and it is close to all the most famous attractions.
Stayed 2 nights in Oct 2023

8/10 Good

Soriano

Travelled with group
Liked: Amenities
Good service, plus Italian decor
Stayed 2 nights in Oct 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel perfectly located. Thanks to the staff for their great service and warm treatment. Will definitely stay again
Stayed 3 nights in Sep 2023

10/10 Excellent

John, Stanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant service. Great location.
Stayed 7 nights in Sep 2023

10/10 Excellent

Jennifer

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a wonderful location and all the staff at the hotel are fantastic! Will definitely stay again!
Stayed 8 nights in Sep 2023

10/10 Excellent

PJKev

Stayed 1 night in Sep 2023

10/10 Excellent

Fares

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff of this hotel are amazing. Vania was a proper super star… the ladies working in the kitchen are also amazing. This is a great hotel with a great location.
Stayed 4 nights in Aug 2023

10/10 Excellent

Alexander

Stayed 1 night in Aug 2023

10/10 Excellent

Lidu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great location. You can walk to everywhere!!! Literally everywhere. Around the hotel there are a lot of restaurants and activities. The river side rooms are wonderful. We loved it so much that we extended our stay there for another night. Highly recommended!!
Stayed 2 nights in Aug 2023

10/10 Excellent

joan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was to close to river and walking distance.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tiffany Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was WONDERFUL!!! Loved it! Perfect location for everything in Florence!
Stayed 4 nights in Aug 2023

10/10 Excellent

Scott

Stayed 3 nights in Jul 2023

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and very clean loved the maids
Stayed 2 nights in Jul 2023

10/10 Excellent

Elisabeth, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Great but a bit over priced
Stayed 1 night in Jul 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023