Lobby

Reviews of Hyatt Regency Orange County

4 out of 5
Hyatt Regency Orange County
11999 Harbor Blvd, Garden Grove, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 3327 out of 4816 reviews" "
Rating 8 - Good. 877 out of 4816 reviews" "
Rating 6 - Okay. 314 out of 4816 reviews" "
Rating 4 - Poor. 161 out of 4816 reviews" "
Rating 2 - Terrible. 137 out of 4816 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fast and easy
Stayed 1 night in May 2024

10/10 Excellent

Mary Elain

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This the the second time we stayed at this hotel and location and I am impressed and very satisfied with everything! Definitely would recommend and come back to this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great great day great hotel but definitely recommend staying there again
Stayed 2 nights in May 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone were accommodating
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Syed

Travelled with family
Liked: Cleanliness, staff & service, amenities
Overall good hotel to stay. Rooms was spacious and clean. Bathroom was little old, fixture and layout wise. Biggest downside was the view from room window which was looking down at the lobby. We were on 9th floor but still was able to hear people talking in the lobby in the night.
Stayed 1 night in May 2024

10/10 Excellent

jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place with very friendly and helpful staff. Nice clean rooms. Will definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Marcos

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Gonzalo A

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in May 2024

10/10 Excellent

Rosalinda

Travelled with family and small children
Liked: Property conditions & facilities
Only 5-7 mins from Disneyland.
Stayed 1 night in May 2024

10/10 Excellent

Taliha

Liked: Amenities
Would definitely stay again!
Stayed 1 night in May 2024

10/10 Excellent

kava, Chino Hills

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

ROSEANNE

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were a bit dated but clean.
Stayed 1 night in May 2024

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent the Tusca Restaurant.
Stayed 2 nights in May 2024

10/10 Excellent

Tyrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to so many restaurants, stores, and Disneyland
Stayed 1 night in May 2024

10/10 Excellent

Loida, Marysville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the hotel, great location if you are visiting the attractions around , very clean , nice staff.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew D

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing!
Stayed 7 nights in Apr 2024

10/10 Excellent

Jorge

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The shower water pressure was terrible. The toilet made a strange gurgling noise and then a foul odor appeared.
Stayed 1 night in May 2024

2/10 Terrible

Jose Rivera, abbotsford

Stayed 3 nights in Mar 2024

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like a prison. So small and crappy food. Buffet was cold and worth 10$
Stayed 1 night in Apr 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am quite happy with my stay. We came here for the convention. The hotel is nice and clean, and the staff are friendly and helpful. There are plenty of outdoor parking. It needs a room key to go in and out of the parking lot. The area seems very safe. There are a few restaurants around, not too many. Target is across the street. Disney is about 30 mins walk. So we decided to take the ART bus to / back from Disney instead. The bus stop is right next door. My overall experience is not bad. My only complaint is, the bed in my room is way too soft.
Stayed 5 nights in Apr 2024

10/10 Excellent

Steven, Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Eulalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was able to leave my car at hotel. Valet was very nice. I left luggage with bell desk all before even checking in. A shuttle took us to Disney. Very easy’
Stayed 1 night in May 2024

10/10 Excellent

Citlali

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2024

6/10 Okay

Jordan

Travelled with partner
Disliked: Cleanliness, staff & service
Overall wasnt a terrible experience but the main problem was just the cleanliness like the bed sheets didn't look too clean so we brought some sheets just in case which im glad we did, so we just ended up using the ones we brought, and the other thing was the staff by the shuttle didnt really communicate well how the shuttle worked, like the guy just told us to wait for the shuttle and didnt tell us that we needed to buy a ticket for the shuttle, so we had to go all the way back to desk to get a ticket and come back to the shuttle luckily the driver was nice and waited for us
Stayed 1 night in Apr 2024

6/10 Okay

Kripa

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be in there, everyone was helpful around there
Stayed 1 night in Apr 2024

10/10 Excellent

Irina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when you’re going to Disney land
Stayed 2 nights in Mar 2024

6/10 Okay

Justin

Travelled with partner
Liked: Staff & service
Frustrated with the chromecast on the TV. I have been to many other hotels that have a more streamline way to use your apps on the TV
Stayed 1 night in Apr 2024

10/10 Excellent

Ronald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place And Great Staff Front desk extremely polite and understanding
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Stay here every other month.
Stayed 1 night in Apr 2024

8/10 Good

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Caitlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service
This was a nice place and good location
Stayed 1 night in Apr 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dennison, Oakley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience!
Stayed 3 nights in Apr 2024

10/10 Excellent

Ulises

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean, friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Scoletta

Stayed 2 nights in Apr 2024

10/10 Excellent

lenya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was just okay. The facility is close to Disneyland with a convenient shuttle service Our shower had drain issues during the stay. They tried to fix it but it was still clogged with no empty rooms to move us to. There’s a charge to use a microwave, shuttle service- everything you can think of. The pool in our tower was under construction the entire time. Same cost however as rooms with working facilities The gym was nice. I’ll try a different hotel next time
Stayed 3 nights in Apr 2024

10/10 Excellent

sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent stay for us. The staff were helpful, friendly and accommodating. The room was clean and quiet. Transportation to and from Disney was very good.
Stayed 3 nights in Apr 2024

10/10 Excellent

Natasha Felicia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Breanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and 2 kids stayed here for our Disneyland trip. The lobby is exquisite. We stayed in a suite. The first night our bed was horrible. The mattress was dipped really bad. In the morning I talked to the front desk about it and they had it changed out within the hour. The bell hop employees were amazing! They grabbed all of our luggage from the car and unloaded it in our room. Same thing for check out just in reverse. We used the valet for our car parking. The tram drivers to and from the park were very helpful and funny. Our stay was amazing. My husband wants to stay there again. The only thing I didn’t like is you had to pay for parking each night on top of paying for the tram and they didn’t have a complimentary breakfast. Those things weren’t an expense I really wanted to pay but it was a lack of planning on my end when looking for a hotel. My husband says you get what you pay for and he’s not wrong. 10/10 for this hotel
Stayed 3 nights in Apr 2024