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Reviews of Select Inn Grafton

2.5 out of 5
Select Inn Grafton
948 W 12th St, Grafton, ND

Reviews

5.4
Rating 10 - Excellent. 2 out of 19 reviews" "
Rating 8 - Good. 3 out of 19 reviews" "
Rating 6 - Okay. 6 out of 19 reviews" "
Rating 4 - Poor. 4 out of 19 reviews" "
Rating 2 - Terrible. 4 out of 19 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

6/10 Okay

Roman

Business traveller
Stayed 1 night in Feb 2020

4/10 Poor

Brian

Disliked: Cleanliness, property conditions & facilities
A very irritated hotel guest!!
When I got to the Select INN on Wednesday October 30th the front desk person was surprised that I had a reservation with them! She could not find any record of my reservation even though I had paid for it in full on October 9th and I had a print out of my reservation! She said she would try to find me another Hotel which would have cost me more money that I did not have since I am on a limited income and I already paid for that room in advance! She had to take away a room from another guest for that night and gave me that room!!
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Staff & service
When I arrived there was no one on duty at the front desk. There were three people in the lobby drinking beer. One asked me what I was doing there. I said I was checking in. She said there were no rooms. After much discussion in Spanish, she called Rhonda the mgr who said they did not get anything from Orbitz. Bad hotel. Do not recommend Orbitz promoting this scam hotel.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

JA

Business traveller
Disliked: Amenities
The hotel is a place to sleep. Very dated and somewhat dirty. Looks like there are people living in other rooms fulltime. It worked for what it was needed for..
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Clean rooms, comfortable beds. Outdated, missing some amenities, but overall great value.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
They had no one on duty; had to wait for clerk to return from store to check in. Then no record of reservation and no vacancy. Forced to drive 150 miles to our home instead! Complete failure! Have heard horror stories about the facility.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
They cancelled our rooms but were able to get us one instead of 2 that i had booked.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No one at front desk any time unless you call them. When we arrived ready to check in the person who does that was on the road to Grand Forks, according to husband of said person. Lobby smell bad and interior halls. I asked to see the room before staying there. Room was clean. At this point I was not going to stay and willing to absorb the loss. Exterior of grounds and building is littered with bikes, grills. At least two homeless groups are living there. Strong possibility somehow related to manager. An improvement would be to tear the building down. Building needs new windows and much outside work.
Stayed 2 nights in May 2019

4/10 Poor

Melynda

Disliked: Staff & service, room comfort
hometown dud
Not worth my time or money. Room was freezing cold. Turned heat to max and called front desk after an hour. They came to check on it and said it will warm up EVENTUALLY. So around midnight guess it was warmer than we started at. First day there was continental breakfast (in Rubbermaid containers). The second day I received no continental breakfast. I called the service line (because there wasn't any one at front desk) and it was busy all through cont. breakfast time. Never staying here again and this is my hometown.
Stayed 2 nights in Feb 2019

4/10 Poor

Gregory

Disliked: Property conditions & facilities, room comfort
The bed was supposed to be queen it was a twin and the shower had no pressure and was too short for a 6ft person
Stayed 1 night in Nov 2018

2/10 Terrible

Eric

Don't stay here...
Think I'd tear the place down and start over.
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Not clean enough.
This was not a clean motel. The people who ran it were nice enough, but the lobby was filthy and had not been mopped in a long time. One night my bed was not made in one of the several nights I was there. There were no openings in the other motel.
Stayed 1 night in Jul 2018
Response from GM on 31 Jul 2018
My apologies, I have addressed this directly with my staff. Thank you for taking the time to leave us a review and I hope you give us the opportunity to serve you in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very inexpensive
Expedia charged more than the hotels usual price?? But it was still a good buy. Rooms are much better than expected given the exterior of the building would suggest. Free wifi. AC was not good on a super hot day.
Stayed 1 night in Jul 2017

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
good since options are limited
Grafton is my hometown, I remeber when this was a super 8. My family is here visiting my mom, and there are a lot of us, so we needed a room. The app charged me $75, but I was pleased to find out we were actually only charged $65 from the hotel. It's old, no doubt, but it's the best deal in town in terms of price! The breakfast was ok... but free!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE place to stay would stay agian
Liked the room just picked a bad time to go because of the flood. but really liked the room

6/10 Okay

Jørn

Disliked: Staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

ROBERTO LIMA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cumpre o que contrata.
Atendimento nota 10, ótima atenção e sem problema, quarto amplo, cama boa chuveiro bom. Café da manhã do entrar no clima pois na Argentina e pior. Obrigado.
Stayed 1 night in May 2019