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Reviews of Apartamentos Aloe

2.5 out of 5
Apartamentos Aloe
Avenida de Tirajana, 3, San Bartolome de Tirajana

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 28 reviews" "
Rating 8 - Good. 10 out of 28 reviews" "
Rating 6 - Okay. 6 out of 28 reviews" "
Rating 4 - Poor. 3 out of 28 reviews" "
Rating 2 - Terrible. 2 out of 28 reviews" "

7.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mick, Staffordshire

Liked: Cleanliness
Stayed 10 nights in Feb 2024
Response from Raju on 29 Apr 2024
Thank you Mick for your review. Best regards

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Raju on 25 Jan 2024
Thank you Peter for your review. Looking forward to see again soon.

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was lovely, and I had a balcony with sunset in the evening. The cita shopping center is across the road and the entrance to the sand dunes was a 5 minute walk. The pool was clean and a good size. The only negative here was the lack of soft covers for the sunbeds, you're just laid on the hard plastic and no umbrellas to sit under. The managers were really friendly and helpful. Its the first time at this hotel and I'll definitely be back!
Stayed 7 nights in Dec 2023
Response from Raju on 21 Dec 2023
Thank you Carl for your review. Definitely we will try and give soft covers for the sun beds for the guests. Regards

10/10 Excellent

Ian

Stayed 12 nights in Oct 2022
Response from Raju on 26 Oct 2022
Thank you Ian for your review. Hope you had a pleasant and relaxing stay. Regards

6/10 Okay

Ion

Good location. Nothing special.
An ordinary apartment, nothing special. The interior finishes leave much to be desired. The reception staff, at check in, did not provide any details about the location, city, dining locations, not even about the wifi password. As for the internet, it works poorly on floors. Only in the reception area is there a better internet signal
Stayed 7 nights in Nov 2021
Response from Raju on 29 Nov 2021
Thank you Ion for your review. We are constantly trying to improve our installations. It seems you had a bad experience with Wifi for which we are sorry. We will see into all the matters and our best that it doesn’t repeat again. Thank you once again for your comments.

2/10 Terrible

Soheil

Disliked: Cleanliness, room comfort
There was no blanket and no toilet papers, i paid for 4night but i stayed only 3 because of this problems
Stayed 5 nights in Nov 2021
Response from Raju on 26 Nov 2021
Dear Guest Soheil, Thank you for your comments. We gave you extra toilet paper when you asked for it and if you needed extra blankets you could have just ask for them. You left late in the evening and the next day the housekeeper found the whole apartment in a big mess. All the food and everything was scattered on the floor and also in the bedroom. It took them 3 hours to clean the whole mess. We have photos taken of all the mess you did, but we just wanted to let go everything. Anyway thank you for your testimony. Any

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
Nice enough for the cost, but no Wi-fi as advertised! I was told a new router would be available before I left but his ever happened... cleaner didn’t do much.... basic but ok
Stayed 5 nights in Dec 2019
Response from Raju on 22 Jan 2020
Sorry we had some problems with the wifi signal, but that was just temporary. It is fixed. Thank you for your feedback and we appreciate your cooperation

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Reception was amazing, Mr. Raju and Mr. Peter will do whatever is needed to make your stay enjoyable. The hotel itself is clean and comfortable. The location is super, ten minutes walking time to the beach and five minutes to shops, restaurants and bars. Small grocery store right next to the hotel. All around I am very satisfied and will return to this property.
Stayed 12 nights in Feb 2019
Response from Raju on 27 Mar 2019
Thank you very much for your lovely comments. Hope you enjoyed your holidays and we look forward to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to all facilities and the beaches. Bus stop to all areas just outside the apartments
Stayed 7 nights in Feb 2019
Response from Raju Wadhwani on 4 Mar 2019
Thank you for your feedback. Hope you had a good holiday.

8/10 Good

Gustavo Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 3 nights in Mar 2024
Response from Raju on 28 Mar 2024
Gracias Gustavo por su testimonio. Saludos

8/10 Good

MIGUEL

Liked: Cleanliness, amenities
Aloe has the ideal location between the gay beach and Yumbo. Buses are constantly running everywhere, especially to the airport. It has a great pool, and has the convenience of a washing machine and microwave. I suggest that you put black out curtains in the room as it is impossible to sleep if you are sensitive to light. It would also great to have air conditioning.
Stayed 7 nights in Mar 2024
Response from Raju on 28 Mar 2024
Thank you Miguel for your review. We are planning to put dark curtains in the bedroom and will also put air conditioning.

4/10 Poor

Emilie

Travelled with family
Disliked: Cleanliness, room comfort
Disgusting yellowish stains on the bed
Very nice receptionist, but the room had a very disgusting bed with a sheet that was too small and was falling off. In fact, I don't think you can invite guests to sleep in such a bed with yellowish stains and other stains everywhere. The sofa in the living room was similarly worn and disgusting
Stayed 7 nights in Jan 2024
Response from Raju on 28 Mar 2024
Thank you Emilie for your review. We are doing all the changes that are necessary.

8/10 Good

Jonny

Liked: Cleanliness, room comfort
Nice place
A nice place to stay i PdI, very central and with a nice pool area. The double bed is far too narrow for two people, Rest of the apartment was ok.
Stayed 10 nights in Jan 2024
Response from Raju on 23 Jan 2024
Thank you Johny for your review.

2/10 Terrible

Jose

Travelled with group
Disliked: Cleanliness, room comfort
Sucio y viejo fatal la recepción pésima.con un señor que no habla el.idipma local vamos no recomiendo para nada ese apartamento número 320
Stayed 8 nights in Dec 2023
Response from Raju on 23 Jan 2024
Gracias Jose por tu testimonio. Nos puede haber avisado para cambiarle el apartamento.

8/10 Good

Jonny

Liked: Cleanliness, room comfort
Slitent men ok sted i sentrum av Playa del Ingles.
Et greit hotell i Playa del ingles. Rommet vi hadde var slitt så en oppussing hadde gjort seg. Gamle og utdatere og stygge tremøbler samt en forferdelig smal seng (kun 120 cm bred) gjorde at vi sov dårlig i den. Ellers var badet litt slitent og renhold av dusj litt dårlig (en dag fant vi en død kakkerlakk på gulvet) , de kunne kostet på en oppussing der også. Varmtvannstanken er liten (kun 15 liter) dette gjør at den går tom temmelig fort når to personer bor der. Ellers var stedet greit, hyggelig betjening som jobbet der. Men som sagt, stedet er slitent.
Stayed 11 nights in Nov 2023
Response from Raju on 18 Dec 2023
Takk for din anmeldelse. Vi er i gang med oppussing totalt av leiligheten. Beklager eventuelle ulemper dette måtte medføre.

6/10 Okay

Wendy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Raju on 18 Dec 2023
Thank you Wendy for your review.

6/10 Okay

Esa

Stayed 14 nights in Dec 2022
Response from Raju on 16 Jan 2023
Thank you Esa for your review. We are always trying to improve in our quality and relationship with our guests. Best regards

6/10 Okay

inox

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Bon emplacement.. Appartement vieux mal équipé.. Impossible faire a manger sinon une salade.. Canapé horrible pas Confortable et de même transat piscine ou le restaurant est fermé depuis longtemps,, a démolir... Marteau piqueur en fond musical de vrai vacances reposantes.
Stayed 7 nights in Nov 2022
Response from Raju on 16 Jan 2023
Merci pour votre avis . Nous avons tout en notre pouvoir pour renouveler les choses que vous avez mentionnées. Le marteau-piqueur dont vous avez parlé était destiné à améliorer la mise en place des panneaux solaires pour réchauffer la piscine.Cordialement

4/10 Poor

Alice Jannet Evers van den

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Zeer verouderd en achterstallig onderhouden appartement, zonder goed werkende WiFi. Geen airco aanwezig. Keuken zeer minimalistisch wel magnetron, koffiezetapparaat koelkast en 2 pits inductie kookplaat. Locatie zeer goed en een zeer vriendelijke receptionist. Lift is zeer klein en verouderd. Nabij strand en bushalte
Stayed 5 nights in Oct 2022
Response from Raju on 18 Oct 2022
Thank you Alice for your review and comments. We have already started renovating certain apartments and in the next 6 months all should be completed. Thank you once again for your suggestions. Regards

8/10 Good

Tomasz

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2022
Response from Raju on 21 Aug 2022
Thank you Tomasz for your testimony

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
Einfach aber guter Service Toplage
Durch den günstigen Übernachtungspreis sollte man keine zu großen Erwartungen haben. Die Zimmereinrichtung ist funktional im Appartement 418 sogar mit Waschmaschine. Das WLAN funktionierte tadellos. Die Liegen am Pool sind am Kopfende nicht Höhenverstellbar und Auflagen und Sonnenschirme nicht vorhanden. Der Service von der Rezeption ist hervorragend. Wir würden wieder buchen.
Stayed 17 nights in Apr 2022

8/10 Good

Verified traveller

Pagas poco por el estado del apartamento
Apartamento muy antiguos y un poco sucios. Pero para lo que pagas por ellos y para el uso que le hemos dado de fin de semana ha estado bien.
Stayed 2 nights in Mar 2022
Response from Raju on 21 Mar 2022
Gracias por su testimonio. Lo haremos todo para mejorar la calidad.

8/10 Good

Luca

Liked: Cleanliness, room comfort
Vacanza a Maspalomas!
Piacevole esperienza all’Aloe, ottima posizione, appartamento ben disposto e con tutto il necessario. Bella piscina con ampio spazio per lettini e molto verde. Nelle vicinanze, supermercati, fermata dell’autobus e tutti i servizi più importanti. Molto vicino al mare e alle bellissime dune. Molto cordiale e gentile il gestore della struttura che ci ha trattato benissimo.
Stayed 13 nights in Dec 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, room comfort
NO VOLVERÍA AQUÍ
Lo mejor: -Está muy bien situado. -La piscina muy limpia y con control de acceso teniendo en cuenta las recomendaciones sanitarias establecidas por la situación actual. El socorrista y el equipo de mantenimiento muy atentos con el uso de los espacios comunes y desinfectando todo cada cierto tiempo. Lo peor: -El apartamento estaba bastante sucio en general. Le faltaba una limpieza profunda y desinfección. Tuve que comprar lejía y limpiar algunas cosas yo mismo. -Los utensilios de cocina muy sucios. Tendrían que tener más consideración especialmente con esto teniendo en cuenta la situación sanitaria. -El recepcionista (estando en un lugar cerrado) no hacía uso de la mascarilla. Además se mofaba de los que sí la llevábamos diciendo que la COVID-19 y la pandemia es una mentira. Supongo que de ahí el apartamento estuviera tan sucio. No repetiría aquí.
Stayed 6 nights in Jul 2020

8/10 Good

Unto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Raju on 27 Jan 2020
Thank you Mr.Unto for your Review. Looking forward to see you again in future. Best regards, Raju Aloe Apts.

10/10 Excellent

Pedro José

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartamento céntrico, tranquilo , limpio, aparcamiento en el mismo edificio, excelente atención del personal y unas vistas de puesta de sol bonitas.
Vistas desde la terraza del apartamento
Daylight view
Stayed 5 nights in Dec 2019
Response from Raju on 22 Jan 2020
We appreciate your stay. Thank you for your feedback

6/10 Okay

FRANCISCO

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Appartements ALOE was a very good surprise. Even if the room and its furnitures are not in a modern style, it's well equipped, perfectly clean on my arrival and ideally located. Moreover, Raju and Peter were very helpful for arranging my check in the evening. Will definitely come back for my next stay in Maspalomas.
Stayed 7 nights in Nov 2019