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Reviews of Balcón del Mar

2 out of 5
Balcón del Mar
Avda. de Timanfaya, No. 25, Puerto Rico, Mogan, Gran Canaria

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 71 reviews" "
Rating 8 - Good. 34 out of 71 reviews" "
Rating 6 - Okay. 6 out of 71 reviews" "
Rating 4 - Poor. 1 out of 71 reviews" "
Rating 2 - Terrible. 0 out of 71 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

samantha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were pleasantly surprised with Balcon del mar, really clean,spacious, everything you need for self catering.pool bar was lovely, shop for basics on site. Laundry services.heated and non heated pool. Staff were lovely. Max 10 min walk to Europa centre .Taxi ride down to the commercial centre, depending on route down 7-11 euro,Very high up on the Amadores side of peurto rico.
Stayed 7 nights in Feb 2024
Response from Guest Relations Department on 15 Feb 2024
Hello Samantha,thank you for taking the time to leave your review of your stay at Balcon del Mar! We're thrilled to hear that your experience was so positive.We strive to provide a clean and spacious environment for our guests, and we're glad to hear that you found everything you needed for self-catering. We're also pleased that you enjoyed the atmosphere at the pool bar and that our facilities, such as the on-site shop and laundry services, were helpful during your stay.Our team works hard to deliver exceptional service, and your kind words about them are truly appreciated.We're located in a prime area on the Amadores hillside, offering stunning views and tranquility that many of our guests enjoy. We understand that accessing the shopping center may require a taxi ride, but we're glad you found this location convenient for your needs.We hope to welcome you back in the future and provide another enjoyable stay with us. Thank you again for choosing Balcon del Mar!

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, friendly staff. A bit far out of town and no public transport. Sometimes hard to get a taxi. Close to the small Europe Market with shops & reasonable restaurants.
Stayed 28 nights in Jan 2023
Response from Guest Relationship on 26 Feb 2023
Dear Angela , thank you so much. The entire resort team is incredibly grateful for the kind review. We really appreciate you taking the time out to share your experience with us . We count ourselves lucky for customers like you. We look forward to seeing you again soon! Regards

10/10 Excellent

Nicole Ann Fornasier

Travelled with family
Liked: Cleanliness, room comfort
Relaxing, quiet, clean and spacious
Warm hospitality, spacious apartment with two bedrooms. Lovely view. We wil be back!
Stayed 11 nights in Jan 2020
Response from Balcón del Mar staff on 8 Mar 2022
Dear Nicole, thank you for taking your time to write your possitive feedback. It is a pleasure that you enjoyed your stay with us. We always do our best in order that you have a great time. We are looking forward to welcoming you very soon. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff clean room nice pool area good location handy on site supermarket just needs some ceiling fans or air conditioning as rooms get very hot and could do with some better pillows There very thin and uncomfortable but excellent in everything else
Stayed 7 nights in Mar 2020
Response from Loren on 22 Mar 2020
Thank you very much for taking your time to send us your comment. You can be sure that we have taken a detailed note of your comment and your suggestions to send them to our manager. At the same time, we will share your comment with our team! It certainly serves as a great motivation to continue improving our offer. It would be a real pleasure to welcome you again in Balcón del Mar. Best regards.

10/10 Excellent

Phillip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , the staff are friendly, it’s really clean and they have happy hour at the bar .
Stayed 7 nights in Dec 2019
Response from Loren on 9 Dec 2019
Thank you very much for taking your time to send us your comment. It is really a pleasure to know that you have enjoyed totally perfect days in Gran Canaria and that the service provided by our staff. We would love to welcome you again in Balcón del Mar. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean receptionist very helpful on arrival WiFi ok but €24 a week safe the same but very awkward as safe boxes are located in a bank system in the reception safes should be available in your room not in reception, overall hotel very clean pool bar food ok and not over priced good location for getting about plenty of lifts , do not feed the cats Scandinavia guests feeding the feral cats causing around 20. Cats meowing all night for food big problem at moment in gran canaria ,small supermarket shop by reception ideal for basics , would definitely stay here again but would like a bit of uk tv for news etc all 4 channels spanish ,
Stayed 7 nights in Mar 2019
Response from Marco on 1 Apr 2019
Dear Customer, thank you for taking your time to write your possitive feedback. It is a pleasure that you enjoyed your stay with us. We always do our best in order that you have a great time. We are looking forward to welcoming you very soon. Best regards. Guest Relations Department

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend these excellent value apartments
Great large spotlessly clean 2 bedroom apartment at a very reasonable price. Whilst the location is right at the top of the resort it’s a virtually flat 5 minutes walk to the Europa Center with supermarkets, bars and restaurants and a 15 minute downhill walk to the beautiful Amadores beach. Taxis are cheap and plentiful. I would definitely choose these again.
Stayed 7 nights in Nov 2018
Response from Your Balcon del Mar Team on 18 Nov 2018
Dear Joanne, Thank you so much for your awesome review. It make us try to improve every day to continue offer our best. Looking forward for seeing you soon. Patricia

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities, room comfort
The only problem we had was a very hard mattress on bed in 2nd bedroom. Mentioned it to the reception and it was changed within half an hour. Excellent service and nothing seems to be a problem.

8/10 Good

Marion, Scotland

Liked: Property conditions & facilities, room comfort
Spacious apartments
Another nice stay at the Balcon although it wasn't as friendly as the last time. The apartment was cleaned most days although sheets aren't changed unless you stay more than a week. We had issues with our door not locking, turns out the batteries in the door system ran out which meant our apartment was left unlocked unknown to us. Was fixed quickly although failed a second time meaning we couldn't get in. Asked for a late check out but was told we'd have to pay €25 even though there was no-one else checking in or out that day. They could have been a little more understanding here considering the issues we had. Pool area was really quiet but we took advantage of happy hour at 3.30 each day - 2 beers for the price of 1 and nice icy cold glasses. Would go back again, but think the place could do with a wee spruce up. Also, no air con which wasn't as bad in April as it was in October.
Stayed 6 nights in Apr 2018
Response from Naira on 11 Apr 2018
Dear Marion, Thank you for taking your time to evaluate your recent stay at Balcón Del Mar. We are glad that you enjoyed your stay in our complex, being satisfied with our facilities. We feel sorry that we could not reach your expectations and we take a good note in order to improve our service in a short future. Looking forward to welcoming you again, Guest Relations Department

10/10 Excellent

Donna, Lancashire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On top of the hill, Only a 5 minute walk if that to the Europa centre with bars, shops, restraunts etc. We had a 2 bedroom apartment, plenty of room, beds comfortable. Bathroom a good size. Big balcony. Kitchen ok for making light meals and snacks. Tv was available for no extra charge. No aircon in our apartment but it wasn't needed at this time of year. Cleanliness was good. 2 pools with one heated, 2 splash pools & pool bar. Lovely views. We as a family absolutely loved these apartments, no loud music, no lager louts! Just a lovely chilled week in the sun. Mainly Scandinavian guests, couples and families. Would definitely return.
Stayed 7 nights in Mar 2018
Response from Naira on 7 Apr 2018
Dear Donna, Thank you very much for your nice words. Your satisfaction is our maximum goal and it helps to keep us on working on a motivational way. We are glad that you enjoyed your holiday in our pleasant atmosphere, being satisfied with our lovely apartments and the hotel facilities. Looking forward to welcoming you very soon, Guest Relationt Department

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2017
Response from Naira on 13 Jan 2018
Dear Guest, thank you for taking your time to write your feedback. We are looking forward to welcoming you very soon. Best regards. Guest Relations Department

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
we had a great time but was unhappy about the pool not being heated i did ask the staff and she said maybe next week i was there from 13 nov to 20 nov and the shower was leaking are room was 401 but apart from that are stay was great
Stayed 7 nights in Nov 2017
Response from Marco on 24 Mar 2019
Dear customer , first of all, thank you for your possitive feedback. It is a pleasure for us to do our best in order that you enjoy your holiday and meet your expectacions every year. We are looking forward to welcoming you very soon. Best regards, Guest Relations Department

8/10 Good

maz1977, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smashing big rooms
We’ve stayed at the Balcon 3 times now (last 2 times 6/7 years ago). The rooms are spacious and the balconys are huge. It was very quiet so we literally had the pool to ourselves and no need for 7am sun bed nonsense. Good drinks at bar and happy hours - 2 beers for €3.30. Only thing to moan about is the lack of air conditioning. We were there October and it was only just bearable. I would think in peak time it would be far to hot. staff were friendly. Towels changed regularly and rooms cleaned almost every day. Poor area was cleaned every day. Close to the Europa centre for shops, bars and restaurants and only €3.80 for a taxi into Puerto Rico. Missed being all inclusive this holiday, but the food at the bar and surrounding areas was great.
Stayed 7 nights in Oct 2017
Response from Marco on 26 Oct 2017
Dear Maz, thank you very much for taking your time to write a review about your recent stay in Balcón del Mar. Your satisfaction is our maximum goal and it helps to keep on working in a motivational way. We hope to see you again with us. Guest Relations Department.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely March break
Apartments were clean and well equipped even had washing up liquid and a non stick pan still sporting the non stick surface. The mugs were also a nice touch so you could have a full sized brew!! Could have done with something to cook in the microwave with but all in all very good only minus was needing your own hairdryer which I knew beforehand as I emailed the hotel prior to departure. The German lady on reception don't know her name, was lovely really helpful, friendly and always happy. Would go back tomorrow..
Dear Paul, thank you for taking the time to evaluate us. We are glad that you enjoyed the holiday with us and hope to see you again soon.

10/10 Excellent

Brenda, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter Sun
First time we have stayed in this complex and I can highly recommend it. Spotlessly clean and very well equipped apartment. Good views towards Tenereiffe and over Amadores. Only downside is no sun on balcony until late afternoon but this would not stop us returning.
Response from Kerstin on 9 Feb 2017
Dear Brenda, thank you very much for your rating. We are happy that you enjoyed your holiday with us and we would love to welcome you again on our island

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
We stayed in Dec. Unfortunately the sun didn't "arrive' at the hotel terrace until mid afternoon and never made the apartment balconys. Very clean and reasonable views (some rooms better than others) Realistic walk time to the beach (Playa Amadores) is 30 min with a very steep return walk (excellent phys to work up a thirst!) but taxis are plentiful and cheap( €4 ). Slight disappointment was the extra charges at the hotel - TV, WiFi, hairdryer, parking, security box were all additional. Staff were excellent including the pool bar. Apartments were large and spacious and a nice touch in self catering was a tea towel and washing up liquid! Europa shopping centre 5 min walk.
Response from Loren on 6 Feb 2017
Dear costumer, Thank you for taking your time to valuate us on this site and leave a positive review about your staying in Balcón del Mar. We feel really glad that you have enjoyed your staying with us in our apartments. We hope to see you again. Yours faithfully.

10/10 Excellent

sophie

Liked: Cleanliness, staff & service, room comfort
Nice hotel out of the way better than two star
Nice remote hotel out the way not commercialised and better than 2 star rating
Response from Customer Department on 1 Nov 2016
Dear customer thank you very much for your review, we hope to see you again in our hotel.

10/10 Excellent

Mattias

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mycket bättre än förväntat, vi har tidigare bott på hotell i området med tre och fyra stjärnor men när vi åkte den gång så var det inte så mycket att välja på. Oerhört trevlig personal, rent, snyggt och alla bekvämligheter som man önskar. Juan i poolbaren lagade mat och pysslade om oss till en helt Ok meny, både till urval och pris. Det är klart, en AC hade säkert varit bra en annan tid på året men i Mars var det absolut inget vi saknade. Man måste tänka på att det är två stjärnor. Men terrassen på rummen är fantastisk, vi hade grym utsikt från vårat fina 508.
Stayed 7 nights in Mar 2024
Response from Guest Relations Department on 10 Mar 2024
Dear Mattias,thank you so much for your kind words and positive feedback! We're thrilled to hear that your stay exceeded your expectations, especially considering you've previously stayed in higher-starred hotels in the area. Our team takes great pride in providing exceptional service and ensuring a clean and comfortable environment for all our guests.We're delighted to hear that Juan at the pool bar went above and beyond to accommodate your needs and preferences. It's wonderful to know that you found the menu options satisfactory in terms of variety and price.Regarding your suggestion about installing air conditioning, we appreciate your feedback. We're currently in the process of considering improvements to enhance the comfort of our guests, and air conditioning is definitely something we're looking into. However, we're glad to hear that the lack of air conditioning didn't detract from your experience, especially during your stay in March.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. And we agree, the terrace views from room 508 are indeed fantastic!

10/10 Excellent

Heine

Stayed 7 nights in Feb 2024
Response from Balcón del Mar on 21 Mar 2024
Hola Heine,Muchas gracias por tu valoración, esperamos volver a verte pronto.Un abrazo!

10/10 Excellent

Norman

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Guest Relations Department on 11 Feb 2024
Dear Norman, thank you so much for your wonderful 5/5 rating! We truly appreciate your feedback and are delighted to hear that you had a great experience with us. We look forward to serving you again in the future. Have a fantastic day!

4/10 Poor

Petter

Disliked: Cleanliness
Stayed 7 nights in Dec 2023
Response from Guest Relations Department on 12 Jan 2024
Dear Petter,Thank you for taking the time to share your experience. We sincerely apologize that your stay did not meet your expectations, and we're sorry for any inconvenience you may have encountered.Your feedback is valuable to us as it provides an opportunity for improvement to ensure a more positive experience for future guests. We would appreciate more details about your stay, such as the dates and any specific issues you encountered, so we can address them directly.Your satisfaction is our priority, and we are committed to taking corrective measures to ensure that situations like these do not happen again in the future. We are always looking for ways to enhance our services, and your input is instrumental in this process.Thank you for your understanding, and we hope to have the chance to regain your trust in the future.Best regards,

10/10 Excellent

ALBERTO

Travelled with family
Liked: Cleanliness, room comfort
Experiencia familiar estupenda
Destacar la atención de su personal. La limpieza general y la tranquilidad
Stayed 4 nights in Apr 2023
Response from Guest Relations Department on 9 Apr 2023
Muchas gracias Alberto , es un placer tener huéspedes como ustedes . Todo el personal espera volver a verlos pronto. Saludos.

8/10 Good

Flemming

Travelled with family
Liked: Room comfort
Stayed 13 nights in Feb 2023
Response from Guest Relationship on 6 Mar 2023
Dear Flemming, the entire resort team is incredibly grateful for the kind review. Our company considers customer satisfaction a top priority, and with your comments, it is clear that our guests notice our efforts. We hope you will come back to Balcon del Mar next time you are on holiday. Please consider sharing your review with your friends. Regards

8/10 Good

Pål Gunnar

Stayed 9 nights in Feb 2023
Response from Guest Relations Department on 13 Feb 2023
Dear Pal, the entire resort team is incredibly grateful for the kind review. We are glad that we have friendly staff.Our company considers customer satisfaction a top priority, and with your comments, it is clear that our guests notice our efforts. We hope you will come back to stay with us next time you are on holiday. Please consider sharing your review with your friends.

8/10 Good

Linn Hege Saltvik

Travelled with family
Liked: Cleanliness, room comfort
Kommer til å booke mitt 7 opphold her
Flott hotell. Hvitevarer og madrasser på rommene begynner å bli litt slitne og moden for utskifting. Veldig fornøyd med dette hotellet, og kommer tilbake
Stayed 14 nights in Dec 2022
Response from Guest Relations Department on 9 Jan 2023
Dear Kommer, the entire resort team is incredibly grateful for the kind review. We are glad that we have friendly staff. Our company considers customer satisfaction a top priority, and with your comments, it is clear that our guests notice our efforts. We hope you will come back to stay with us next time you are on holiday. Regards.

8/10 Good

Eva

Bra och trevligt hotell. Långt från strand och bra restauranger. Kräver friska ben för att vandra upp och ner för tunga backar!
Stayed 4 nights in Nov 2022
Response from Guest Relationship on 25 Nov 2022
Dear Eva, thank you very much for taking your time to value this site and leave a review. We feel really glad that you have had an enjoyable holiday at Balcón del Mar . We hope to see you once more in a short future.Yours faithfully

10/10 Excellent

Jane Krabbe

Travelled with family
Liked: Cleanliness, room comfort
Stayed 14 nights in Feb 2022
Response from Balcon del Mar Staff on 13 Mar 2022
Dear Jane, Thank you very much for taking your time to send us your comment. It is really a pleasure to know that you have enjoyed totally perfect days in Gran Canaria and with the service provided by our staff. We would love to welcome you again in Balcón del Mar. Best regards.

8/10 Good

Kjetil

Travelled with family
Liked: Cleanliness, room comfort
Fint opphold på et hotell med få gjester når vi var der. Det var egentlig veldig deilig. Ett oppvarmet basseng som var deilig å bruke, de andre var litt kaldere, men ikke noe problem. Veldig god mat i pool-baren, han som jobbet der var utrolig flink til å holde det rent og pent i tillegg. Iskald øl gjorde sitt til at humøret hele tiden var på topp. Litt dårlig at man må betale ekstra for internett (og relativt dyrt) og at det da kun er tilgang på to enheter. Butikk med begrenset utvalg, men kort vei til Europa-senteret med butikker, barer, restauranter og flotte lekemuligheter for de små. Alt i alt et flott opphold.
Stayed 7 nights in Feb 2022
Response from Guest Relations Department on 2 Mar 2022
Hola Kjetil, thank you very much for your wonderful comment. It is really gratifying to know that you enjoyed your vacation to the fullest. We work with great enthusiasm to be able to give our dear guests an unforgettable experience. It would be a real pleasure to welcome you again in Balcón del Mar. Best regards

10/10 Excellent

Linn Hege Saltvik

Travelled with family
Liked: Cleanliness, room comfort
Koselig og greit hotell med hyggelig betjening
Koselig og greit hotell med hyggelig betjening
Stayed 14 nights in Dec 2021
Response from Guest Relations Department on 4 Jan 2022
Dear Koselig, thank you for taking your time to write your possitive feedback. It is a pleasure that you enjoyed your stay with us. We always do our best in order that you have a great time. We are looking forward to welcoming you very soon. Best regards.

10/10 Excellent

Flemming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det er et dejligt roligt sted med plads til hygge og leg i pool
Stayed 12 nights in Mar 2020
Response from Balcon del Mar on 14 Mar 2020
Thank you very much for your wonderful comment and the beautiful picture! It would be a real pleasure to welcome you again in Balcón del Mar. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Feb 2020
Response from Loren on 4 Mar 2020
Thank you very much for taking your time to send us your comment. We would love to welcome you again in Balcón del Mar. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok hotell. Store og fine leiligheter i bra stand. Veldig fornøyd med oppholdet .
Stayed 14 nights in Feb 2020
Response from Loren on 4 Mar 2020
Thank you very much for your wonderful comment. It is really gratifying to know that you enjoyed your vacation to the fullest. We work with great enthusiasm to be able to give our dear guests an unforgettable experience. You can be sure that we have taken a detailed note of your comment and your suggestions to send them to our manager. At the same time, we will share your comment with our team! It certainly serves as a great motivation to continue improving our offer. It would be a real pleasure to welcome you again in Balcón del Mar. Best regards.

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 7 nights in Feb 2020
Response from Loren on 4 Mar 2020
Thank you very much for taking your time to send us your comment. It is really a pleasure to know that you have enjoyed totally perfect days in Gran Canaria and that the service provided by our staff. We would love to welcome you again in Balcón del Mar. Best regards

10/10 Excellent

Linn Hege Saltvik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trivelig hotell, hyggelig personale og flott renhold
Stayed 14 nights in Dec 2019
Response from Loren on 7 Jan 2020
Thank you very much for taking your time to send us your comment. It is really a pleasure to know that you have enjoyed totally perfect days in Gran Canaria and that the service provided by our staff. We would love to welcome you again in Balcón del Mar. Best regards,

8/10 Good

Terje

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2019
Response from Loren on 25 Nov 2019
Dear guest. Thank you very much for taking your time to send us your comment. It is really a pleasure to know that you have enjoyed totally perfect days in Gran Canaria and that the service provided by our staff. We would love to welcome you again in Balcón del Mar. Best regards.

8/10 Good

Hugrún

Liked: Cleanliness, staff & service
Frábær staðsetning. Frábær þjónusta. Hljóðlátt og gott umhverfi. Starfsfólk hjálplegt. Þreyttur sófi og rúmin ekki góð.. Þarf að leigja allt aukalega, eins og hárblásara, borga fyrir internet, leigja sólbekki á verönd/svalir og fyrir öryggishólf.
Stayed 28 nights in Mar 2019

8/10 Good

Jane Krabbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019
Response from Balcon del Mar Staff on 18 Mar 2019
Dear Jane, Thank you very much, we always try to do our best. Hope to see you again, Best regards,

10/10 Excellent

Torgeir

Liked: Staff & service, property conditions & facilities, room comfort
God valuta for pengene
Stor, litt slitt leilighet. Stor altan. Godt utstyrt kjøkken. Rikelig forsyning med håndduker. Fin beliggenhet hvis du liker å bo i høyden. Alt i alt god valuta for pengene
Stayed 10 nights in Feb 2019
Response from Balcon del Mar Staff on 11 Mar 2019
Hei Torgeir, Tusen takk for din kommentar. Vi gjør alt for å forbedre hver dag og fortsette. hilsener

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2019
Response from Marco on 1 Apr 2019
Dear Customer, thank you for taking your time to write your possitive feedback. It is a pleasure that you enjoyed your stay with us. . Best regards. Guest Relations Department

8/10 Good

Gjertrud, Kopervik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familieferie
Overrasket over store rom med flott balkong og utsikt, i forhold til pris. Hadde leiebil og det var greit i forhold til avstand sentrum og stranden. Kommer nok til å bestill her igjen😀
Stayed 7 nights in Feb 2019
Response from M. on 8 Mar 2019
Dear Gjertrud, thank you for taking your time to write your possitive feedback. It is a pleasure that you enjoyed your stay with us. We always do our best in order that you have a great time. We are looking forward to welcoming you very soon. Best regards. Guest Relations Department

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Ystävällinen henkilökunta, tilavat asunnot, upea näkymä merelle
Stayed 7 nights in Feb 2019
Response from Loren on 2 Mar 2019
KIITOS

8/10 Good

Verified traveller

Stayed 21 nights in Jan 2019
Response from Marco on 1 Apr 2019
Dear Client, thank you for taking your time to write your possitive feedback. We are looking forward to welcoming you very soon. Best regards. Guest Relations Department

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lähes kymppi
Mukava perhelomaviikko tutussa hotellssa. Sääkin oli todella upea, joka kruunasi koko loman.
Stayed 7 nights in Feb 2019
Response from Balcon del Mar Team on 13 Feb 2019
Paljon kiitoksia kauniista sanoistasi. Toivomme nähdä teidät uudestaan! tervehdys "Balcón del Mar" -tiimi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
sehr guter Service, tägliche Reinigung, was bei Apartmenthotels nicht unbedingt üblich ist. Großes Apartment mit 3 Zimmern. Schöne große Terrasse mit Blick über den Barranco bis zum Meer, bei guter Sicht bis zur Nachbarinsel. Netter Empfang. Kleiner Mini-Markt mit dem Nötigsten (etwas teurer als im Supermarkt). 2 Pools. Sehr ruhig.
Stayed 19 nights in Nov 2018
Response from Your Balcon del Mar Team on 5 Dec 2018
Vielen Dank für Ihre schönen Worte :)

8/10 Good

Verified traveller

Stayed 9 nights in Nov 2018
Response from Your Balcon del Mar Team on 19 Nov 2018
Thank you for the review. Hope to see you again.

8/10 Good

Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyckte hotellet var mycket prisvärt . Renligt och det var bra standard på köksredskap. Lite nivåskillnad på hotellet men det fanns hiss. Läget är högt 174 meter över havet . Lite tufft att gå och vandra i omgivningen
Response from Naira on 27 Mar 2018
Dear Gunnar, Thank you very much for taking your time to evaluate your stay at Balcón del Mar. We are glad that you are satisfied with our cleanliness and the cooking facilities. Best Regards, Guest Relations Department

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint forhold mellem pris og ydelse. Kan absolut anbefales Transfer lufthavn/ hotel forløb perfekt. Alt i alt en god oplevelse.
Stayed 7 nights in Mar 2018
Response from Loren on 21 Mar 2018
Thank for spendind your time on the reviews. It´s important for us. We are glad that you enjoy your holidays at Balcon del Mar. Best regards.

8/10 Good

Jette

Liked: Cleanliness, staff & service, property conditions & facilities
Kan varmt anbefale at bo på hotel balcon del mar i Puerto rico - en dejlig by
Stayed 9 nights in Mar 2018
Response from Naira on 17 Mar 2018
Dear Jette, Thank you so much for taking your time to share your experience at Balcón del Mar. We are glad that you enjoyed your stay with us and liked the location. Looking forward to welcoming you again, Guest Relations Department

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
langt til strand, men rigtig flotudsigt.
var af sted med et venne par. rigtig god 3 værelses lejlighed der fungere godt. gode rene værelser. opvarmet pool. god service i receptionen
Stayed 7 nights in Mar 2018
Response from Naira on 11 Mar 2018
Dear Guest, Thank you very much for your possitive feedback about your recent stay at Balcón del Mar. We are glad that you enjoyed your stay in our complex and you are satisfied with the service offered by our team. Looking forward to welcoming you again, Guest Relations Department.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell i rolige omgivelser.
Gode opplevelser. Hyggelige ansatte. Rent og pent. Bra basseng og bra rom. Rolig.
Stayed 7 nights in Feb 2018
Response from Naira on 10 Mar 2018
Dear Guest, Thank you very much for your possitive feedback about your recent stay at Balcón del Mar. We are glad that you had a good experience in our lovely complex and you enjoyed our facilities as well as you are satisfied with the service offered by our team. Looking forward to welcoming you again. Guest Relations Department.