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Reviews of Hotel Las Palmas Urban Center

Hotel Las Palmas Urban Center
Valencia 4, Las Palmas de Gran Canaria, Gran Canaria

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 83 reviews" "
Rating 8 - Good. 39 out of 83 reviews" "
Rating 6 - Okay. 6 out of 83 reviews" "
Rating 4 - Poor. 2 out of 83 reviews" "
Rating 2 - Terrible. 2 out of 83 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprise to see that the hotel was great and above our expectations. Also, service was very good, everyone very calm and nice. The rooms were clean and had everything you need. Good experience.
Stayed 1 night in Jan 2019
Response from Adassa on 1 Feb 2019
Dear Ana, Thank you for your review, your opinion makes us very happy. We always try to improve our services and give our guests the best. Hope to see you again. Kind regards,

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regarding the Family Suite room at Las Palmas UC
The hotel Las Palmas Urban Center is fine. We stayed in the Family Suite, that was definitely comfortable for 3 adults. The room was clean and the folks at the reception area we’re very friendly. There were only two drawbacks that I can write about. 1) The hotel’s reception area and rooms start on the third floor of this building and there is no elevator. Therefore, one must carry the luggage up the stairs, which is an issue if you have back problems. Second of all, there is a restaurant underneath the hotel and across to street from the hotel. If you’re staying there over a weekend, it does get little loud. Having earplugs did help drown out the noise level. Besides that, everything was fine.
Stayed 1 night in Nov 2018
Response from Reception Las Palmas urban center on 4 Dec 2018
Thanks for your words, We hope to see you again soon Regards,

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Recepción Las Palmas urban center on 15 Oct 2018
Thank you!

8/10 Good

Anna, Uk

Liked: Cleanliness, staff & service, property conditions & facilities
Nice apartment hotel close to city center
This was a positive experience overall, the hotel were in touch weeks before we arrived to make check in arrangements, staff at the reception were very friendly and let us leave our luggage in storage while the room was being prepared (we arrived at 11:00 and check in starts at 14:00) and the room was spacious and clean. We only stayed for one night because we were travelling around the island but it was just perfect for what we needed and I would recommend it to others.
Stayed 1 night in Dec 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great alternative to a hotel
Good base for my business travel. Great rooms at good rates. Great bar / restaurant below the hotel called 'Hnos Rogello' lovely food. Would be better if the reception was 24 hours. Getting a taxi to the airport early on the Sunday morning was difficult. the receptionist when there was very helpful and cheerful. I will most certainly stay there again.
Stayed 3 nights in Aug 2017

10/10 Excellent

Karen, Lanzarote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment ,spotlessly clean

8/10 Good

Ayonath

Muy limpio y céntrico
Stayed 1 night in Feb 2024

8/10 Good

Ingrid

Liked: Cleanliness, room comfort
Stayed 14 nights in Nov 2022

8/10 Good

RAFAEL

Stayed 4 nights in Jan 2022

10/10 Excellent

Lacina

Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2021

10/10 Excellent

GUADALUPE

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Ibelipse

Travelled with family
Liked: Cleanliness, room comfort
Excelente
El Aparta hotel está genial, todo impecable, muy bien ubicado, acceso a supermecardos y farmacias muy cerca y la atencion muy buena
Stayed 3 nights in Mar 2021

8/10 Good

ana belen

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2020

8/10 Good

Thierry

Travelled with family
Liked: Cleanliness, room comfort
Bon séjour las palmas
Très bien situé pour rayonner dans la ville. Près station bus. Bon rapport qualité prix. Literie un peu dure pour moi.
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Jhon.Alexander, Arrecife

Travelled with partner
Liked: Cleanliness, amenities
La comodidad del check in la atención la. Limpieza todo en general lo recomiendo a otras personas.
Stayed 1 night in May 2020
Response from Las Palmas Urban Center on 21 May 2020
Buenos días Jhon, Muchas gracias por su valoración, nos alegra que encontrasen todo a su gusto. ¡Esperamos volver a verles! Un saludo

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Mar 2020

10/10 Excellent

LUIS FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien,como cada vez que me alojo ahi
Stayed 1 night in Dec 2019

10/10 Excellent

LUIS FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo muy bien,como siempre
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo mejor es la atención por parte del personal, te resuelven todo rápidamente. Lo único que añadiría, es que pondría separadores para la basura.
Stayed 7 nights in Dec 2019

10/10 Excellent

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Céntrico,limpio
Exelente instalaciones,céntrico,limpio
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lo más que me gustó fue la limpieza, lo menos es que concretamente en ese hotel no tienen ascensores. Sin embargo los otros cercanos de la misma empresa si disponen de ascensores. Lo recomiendo para pasar unos días
Stayed 1 night in Jul 2019

10/10 Excellent

M.Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien en general. El personal muy amable
Stayed 3 nights in May 2019
Response from Hotel Las Palmas Urban Center on 27 May 2019
Muchas gracias por sus palabras, esperamos volver a verles con nosotros. Saludos.

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilidad a la hora de hacer el check-in, inmejorable estancia a excepción del aire acondicionado que la habitación no dispone de ello
Stayed 1 night in May 2019
Response from Hotel Las Palmas Urban Center on 27 May 2019
Gracias por su comentario. Disponemos de ventiladores para los días calurosos :D Esperamos volver a verle. Saludos,

2/10 Terrible

Kenya

La estancia estuvo bien pero me han cobrado la estancia dos veces y me ponen excusas para no devolverme mi dinero
Stayed 1 night in Mar 2019
Response from Recepción on 1 Apr 2019
Buenos días Kenya, Solo le hemos cobrado la estancia una vez. Como le explicamos con anterioridad, la preautorización realizada para comprobar su tarjeta se devuelve automáticamente en 7 días. Si sigue teniendo problemas debe consultar con su banco el por qué se está retrasando.

4/10 Poor

Dalia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
NON ANDATECI
L'appartamento era veramente poco confortevole, con bagno e cucina uno accanto all'altro SENZA FINESTRA. L'unica finestra del micro appartamento aveva solo le tende per la notte...DI GIORNO ERAVAMO SOTTO GLI OCCHI DEI DIRIMPETTAI. PARCHEGGIO IN ZONA INTROVABILE, zona MOLTO TRAFFICATA
Stayed 3 nights in Dec 2018
Response from Recepción Las Palmas Urban Center on 28 Jan 2019
Thanks for your words. Kind regards,

10/10 Excellent

Esther Lopez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpieza,comodidad,amabilidad.
Stayed 1 night in Dec 2018
Response from Recepción Las Palmas Urban Center on 31 Dec 2018
Gracias por su comentario, Esperamos volver a verle con nosotros. Saludos y feliz navidad.

10/10 Excellent

Dunia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Ya lo conocíamos, la zona muy cómoda, al lado de todo. Hola l apartamento muy limpio, la cama cómoda, atención inmejorable.
Stayed 1 night in Nov 2018
Response from Recepción Las Palmas urban center on 6 Dec 2018
Muchas gracias por sus palabras, esperamos volver a verle pronto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Reception Las Palmas urban center on 4 Dec 2018
Thanks :)

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2018
Response from Hotel Las Palmas Urban Center on 26 May 2018
Thank for your review. See you soon again! Kind regards.

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación muy confortable
Todo muy limpio y silencioso. No le falta de nada a la habitación. Tiene de todo. Sin duda repetiremos porque merece la pena.
Response from Hotel Las Palmas Urban Center on 28 May 2018
Muchas gracias por sus palabras Alberto, esperamos volver a verle en otra ocasión. Saludos

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

10/10 Excellent

Ornella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon soggiorno
Miniappartamento con letto matrimoniale, soggiorno con divano letto, bagno piccolo ma sufficiente ed angolo cottura. Ottima zona in citta', la zona turistica ricca di locali e bars della spiaggia de las canteras raggiungibile in 15 minuti di cammino.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
zentral gelegenes Hotel
Das Hotel liegt sehr zentral in einer Seitenstrasse Nähe des ehemaligen Stadions. Das Zimmer war sehr sauber, ausgestattet mit einer kleinen Küche inkl. Inventar, kleines Badezimmer mit kleiner Dusche, TV, kleiner Balkon.
Stayed 3 nights in Dec 2017

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir haben nur eine Nacht gebucht da wir uns noch die Hauptstadt anschauen wollten. Liegt wunderbar Zentral, morgens waren wir in der Stadt und mittags am Strand. Wir konnten zudem früher Einchecken war echt klasse.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo servizio, buona struttura.
Stayed 2 nights in Dec 2017

8/10 Good

Niko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2017

8/10 Good

M.Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Guzman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una gran estancia.
Gran personal que ayuda en todo lo posible, muy gentiles en el trato, todo muy limpio y ordenado, nada malo que decir ni reseñar ya que todo fue correcto, como esperaba, sin duda muy recomendable.
Stayed 1 night in Nov 2017

6/10 Okay

IVAN

Liked: Cleanliness, staff & service, room comfort
En general esta bien pero el baño pequeño y haria falta un ventilador aunque fuera en fotos siempre estan mejor jajsjs
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación
El trato del personal excelente, la limpieza de la habitación muy buena, la ubicación inmejorable, ya que estás a 10 minutos andando de la playa de las canteras y a menos tiempo de mesa y López, zona comercial y ocio. Tranquilidad por las noches, nada de ruido externo Supermercado justo en frente, no se puede pedir más
Stayed 4 nights in Sep 2017
Response from Ismael Henriquez on 10 Nov 2017
Muchas gracias por su comentario. Esperamos volver a verle por nuestro Hotel. Saludos.

8/10 Good

Annika

Liked: Cleanliness, staff & service, property conditions & facilities
mycket hjälpsam personal lite jobbigt med alla trappor. Ingen hiss

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien menos la ducha, muy pequeña

8/10 Good

MARINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хороший отель по доступной цене.
Останавливались на 5 дней.Номер выходил на оживленный перекресток и кафе ,по этому вечерами было немного шумно.В целом хороший ,чистый отель,замечательный персонал готовый помочь в любом вопросе. Есть кухня,стиральная машинка ,холодильник в номере ,набора посуды нам хватило.

10/10 Excellent

gines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfecto.las fotos corresponde con la realidad. amables y atentos volvere sin ninguna duda

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passande hotel för gäster till Marinan

10/10 Excellent

cesar, b

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está muy bien, céntrico y cómodo el personal muy agradable y simpático , con una atención muy buena. Lo único que no me gusto fue el colchón hacía mucho ruido. Por lo demás todo muy bien

10/10 Excellent

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Gian Carlo, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción
No me gustó el tipo de colchón, muy blando de resto todo excelente.