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Reviews of B&B Hotel Graz City-Süd

2 out of 5
B&B Hotel Graz City-Süd
Gmeinstrasse 8, Graz

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 130 reviews" "
Rating 8 - Good. 61 out of 130 reviews" "
Rating 6 - Okay. 4 out of 130 reviews" "
Rating 4 - Poor. 1 out of 130 reviews" "
Rating 2 - Terrible. 5 out of 130 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Heghine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was normal at all. I checked in by myself. If you are a solo traveler or just not by your own car, you will be surprised how far hotel is from the central part of the city. The rest was fine.
Stayed 2 nights in Dec 2023
Response from B&B HOTEL Graz City-Süd on 15 Feb 2024
Dear Heghine, Thank you for your review and for choosing the B&B HOTEL Graz City-Süd. We appreciate you taking the time to share your feedback with us. At B&B HOTEL Graz City-Süd, our priority is to make sure all of our guests have an enjoyable and comfortable stay. We strive to provide a convenient location that is close to all of the attractions of Graz city center, which we understand can be important for solo travelers. We are glad that everything else met your expectations during your stay. Thank you again for selecting our hotel and we hope to welcome you back soon!Sincerely, B&B HOTEL Graz City-Süd

2/10 Terrible

New

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely unfriendly staff. LIE about soundproofing, you will hear your neighbors snoring all night. Completely unapologetic about having BLACK MOULD in their rooms, which Is a toxic health hazard and extremely rude. Never again. They then claim."you can call our emergency number" which is not true. Disgusting Hotel Chain.
Stayed 1 night in Nov 2023
Response from B&B HOTEL Graz City-Süd on 15 Feb 2024
Dear New Guest,Thank you for taking the time to review your stay at B&B HOTEL Graz City-Süd. We are sorry to hear that your experience with us was not completely satisfactory and regret any inconvenience or discomfort caused. At B&B HOTEL Graz City-Süd, we strive to provide all of our guests with excellent service and a safe, comfortable environment. We take great pride in our commitment to providing a clean and healthy environment for all our guests and we regret that this did not meet your expectations. Our team is ready at any time to assist you during your stay with us and we are always available to answer any questions or address any concerns. Thank you for bringing this feedback to our attention; it helps us improve the quality of our services for future guests. We hope you will consider giving us another chance in the future. Sincerely, B&B HOTEL Graz City-Süd

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Graz
Perfect hotel for an overnight stay en route to / from "The Balkans"
Stayed 1 night in Nov 2023
Response from B&B HOTEL Graz City-Süd on 15 Feb 2024
Dear Robert, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our convenient location and that we were a perfect place for your overnight stay. At B&B HOTEL Graz City-Süd, we strive to offer our guests comfortable accommodations and excellent hospitality. We understand that our guests' satisfaction is essential, and we appreciate your feedback as it helps us continuously improve. We hope you will consider staying with us again when visiting Graz in the future. Best regards, B&B HOTEL Graz City-Süd

8/10 Good

Tarik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
average
Stayed 1 night in Nov 2023
Response from B&B HOTEL Graz City-Süd on 15 Feb 2024
Dear Tarik, Thank you for taking the time to review B&B HOTEL Graz City-Süd and sharing your opinion. We strive to provide all of our guests with an enjoyable stay experience and we apologize if that was not your experience. At B&B HOTEL Graz City-Süd, we take pride in offering modern accommodation with great value, efficient service and a warm welcome. We hope that you will give us another chance to show you our commitment to excellence on your next visit. Sincerely, B&B HOTEL Graz City-Süd Team

10/10 Excellent

Ardian

Stayed 1 night in Aug 2023

10/10 Excellent

Ivan

Stayed 1 night in Jul 2023

10/10 Excellent

Ivan

Stayed 1 night in Jul 2023

10/10 Excellent

Ivan

Stayed 1 night in Jul 2023

8/10 Good

Andrew, Broxbourne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Location ok and easy parking, but rooms are basic with very few areas to hang clothes and no fridge or tea/coffee facilities.
Stayed 5 nights in Jul 2022

8/10 Good

Davor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Apr 2022

8/10 Good

efim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Olga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable, great for short stay
Stayed 1 night in Jan 2022

8/10 Good

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was no contact check in which worked flawlessly. Clean rooms, free on-site parking... All in all good value for price.
Stayed 1 night in Jan 2022

10/10 Excellent

Tibor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent hotel located at the outskirts of the city, with a free parking. The tram goes to city center and all main attractions within 20 min. The hotel itself is super clean, with all main amenities. The breakfast was great, replenished everything until everyone left - you can pay onsite. Great for transit as well, as you avoid the city center hustle.
Stayed 2 nights in Oct 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & modern but very basic, all the essentials
Good hotel. Clean and modern. Quite basic, but has all the essentials. Front desk staff were courteous, responsive, and helpful. Fast Internet 70 Mbps up and down. Good value for the price. I have stayed at many B&B hotels and I'm pleased that no matter which one I stay at, they are all pretty much the same, so there are no surprises on that end. I was pleased with my stay and I would repeat. One thing to be aware of: Parking directly adjacent to the hotel is quite limited but as the hotel is located close to an office area, if you are willing to walk a couple of blocks (2-3 minute walk), there is plenty of free, always-available parking near by.
Stayed 8 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would stay again
Good hotel within public transport area of city centre. Staff friendly and helpful.
Stayed 1 night in Sep 2020

10/10 Excellent

Adnan Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a family of 4, loved this B&B Hotel
We booked the family room, the room was well designed for its size, you get a code to open the door, and you dont need to do a check out, you just leave, beds were comfortable and the air conditioning was perfect, it would have been great for a small fridge to be there
Stayed 1 night in Aug 2020

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to check in electronically, just following instructions. No check out. Free parking. To go to the center you have to use your car. Was very convenient for us.
Stayed 1 night in Jun 2020

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Stayed here 2 weeks. Breakfast is good. Only hard boiled eggs and pretty spartan choices. Not sure if it worth 8.50 euros. Rooms are clean - a bit small. Pick rooms to the parking in front. The rooms to the back - to the highway are noisy if you open the window. Rooms need small fridge. Sometimes no soap refill so bring your own just in case. Other B&B chain hotels, I have stayed I give you free coffee all day, but not here, not even if you stay here 2 weeks. Supermarkets next to hotels.
Stayed 2 nights in Oct 2019

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms with comfy beds. Very good continental breakfast.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Florian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr angenehme und schöne Unterkunft.
Stayed 1 night in Apr 2024
Response from Nikola Nikolic on 30 Apr 2024
Lieber Florian,Herzlichen Dank für Ihres positives Feedback. Wir freuen uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben. Herzliche Grüße vom B&B Hotel Graz City -Süd

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zweckmäßige Unterkunft etwas außerhalb der Stadt. Im Hotel war alles, was man braucht, vorhanden. Nebenan gibt es diverse Supermärkte zur Selbstversorgung.
Stayed 1 night in Apr 2024
Response from Hotel B&B Graz City-Süd on 17 Apr 2024
Liebe Laura,wir freuen uns sehr über Ihr positives Feedback! Es ist schön zu hören, dass Sie Ihren Aufenthalt genossen haben. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Herzliche Grüße vom B&B HOTEL Graz City-Süd

4/10 Poor

Andrei Luis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Não recomendo.
Quarto muito pequeno, com cheiro de "cigarro" e piso empoeirado, chuveiro quente pouco aquecido, café da manhã definitivamente não valeu os 10.50 euros por pessoa.
Stayed 1 night in Feb 2024
Response from B&B HOTEL Graz City-Süd on 20 Feb 2024
Dear Andrei Luis,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. We have taken note of your comments regarding the size of the room, the smell, the dusty floor, and the inadequately heated shower. We understand your disappointment with the breakfast pricing. Your feedback is important to us and we will take it into consideration as we strive to improve our services. Best regards,B&B HOTEL Graz City-Süd

2/10 Terrible

Ivana

Stayed 1 night in Jan 2024
Response from B&B Hotel Graz City-Süd on 15 Feb 2024
Sehr geehrte Ivana!Wir bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben.Wir freuen uns, wenn Sie uns die Möglichkeit geben, Sie bei einem zweiten Aufenthalt von uns zu überzeugen!viele GrüßeIhr B&B Hotel Graz City-Süd

8/10 Good

Canta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gesamt Gut! Ventilator von den Nebenzimmern etwas laut.
Stayed 1 night in Jan 2024
Response from B&B Hotel on 20 Feb 2024
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,B&B Hotel

8/10 Good

Erdogan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gute Lage für die durchreisende sehr praktisch.
Stayed 1 night in Dec 2023
Response from B&B Hotel Graz City-Süd on 24 Feb 2024
Lieber Erdogan!Herzlichen Dank für Ihre freundliche und positive Bewertung. Wir freuen uns schon auf das nächste Mal, wenn Sie bei uns zu Gast sind!viele GrüßeIhr B&B Hotel Graz City-Süd

2/10 Terrible

Jürgen

Stayed 1 night in Dec 2023
Response from B&B HOTEL Graz City-Süd on 15 Feb 2024
Sehr geehrter Jürgen,Es tut uns leid, dass Ihre Erwartungen nicht erfüllt wurden.Wir freuen uns, wenn Sie uns die Möglichkeit geben, Sie bei einem zweiten Aufenthalt von uns zu überzeugen.viele GrüßeIhr B&B Hotel Graz City-Süd

8/10 Good

Rodica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gut
Stayed 1 night in Dec 2023
Response from B&B Hotel Graz City-Süd on 15 Feb 2024
Liebe Rodica,vielen Dank, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Es freut uns sehr zu hören, dass Sie eine gute Erfahrung in unserem B&B HOTEL Graz City-Süd gemacht haben. Unser Ziel ist es, dass sich alle unsere Gäste wohlfühlen und einen angenehmen Aufenthalt haben. Wir bedanken uns für Ihr Feedback und freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen, B&B Hotel Graz City-Süd

10/10 Excellent

Herbert

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Hausschuhe mitnehmen!!!
Preis Leistung stimmt auf jeden Fall . Währe ein gutes Hotel währe Teppich gereinigt worden bzw. Shampooniert worden . Betten sind ok sowie das Frühstücksbuffett . Parkplatz gratis vor der Türe. Einkauf 100 m Billa plus und Autobushaltestelle auch
Buffet
Zimmer
Teppich
Stayed 1 night in Oct 2023

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

H.C.M., Arendonk

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Paolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Sehr schönes Zimmer
Stayed 1 night in Aug 2023
Response from B&B Hotel Graz City-Süd on 26 Aug 2023
Lieber Christian,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Darius StoicaB&B Hotel Graz City-Süd

8/10 Good

Ischa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goeie kamer voor de prijs.
Stayed 2 nights in Aug 2023
Response from B&B Hotel Graz City-Süd on 26 Aug 2023
Beste Ischa,Bedankt voor je lovende beoordeling over ons hotel! We zijn blij dat je hebt genoten van je verblijf en we hopen je heel snel weer te zien.Met vriendelijke groet,Darius StoicaB&B Hotel Graz City-Süd

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Kurz vor Ankunft storniert
Zimmer wurde eine halbe Stunde vor Ankunft vom Hotel storniert. Bekamen dann ein barrierefreies Zimmer. Der Duschvorhang war schmutzig, das Waschbecken, da niedrig, unbequem.
Stayed 1 night in Jul 2023

8/10 Good

MICHELE

Stayed 1 night in Jul 2023

8/10 Good

Dzana

Stayed 1 night in Jul 2023

10/10 Excellent

Bayram

Stayed 1 night in Jun 2023

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'hotel è nuovo in prossimità della birreria Puntigamer, e del centro commerciale "billa' in prossimità c'è anche una stazione di rifornimento benzina automatica
Stayed 1 night in Apr 2023

10/10 Excellent

Nihad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Stayed 6 nights in Apr 2023

10/10 Excellent

RODOLFO

Stayed 2 nights in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Harmina

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2023