Junior Suite

Reviews of The Barrington

4 out of 5
The Barrington
281 Main St., Level 3, Great Barrington, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 83 out of 98 reviews" "
Rating 8 - Good. 11 out of 98 reviews" "
Rating 6 - Okay. 3 out of 98 reviews" "
Rating 4 - Poor. 1 out of 98 reviews" "
Rating 2 - Terrible. 0 out of 98 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel, Larchmont

Stayed 2 nights in Apr 2024

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Barrington is a wonderful bed and breakfast right in the heart of Great Barrington. The service was excellent and very friendly.
Stayed 1 night in Feb 2024
Response from William on 11 Feb 2024
Thank you so much for your kind review! We truly appreciate your feedback and are delighted to hear that you enjoyed your stay with us. It was a pleasure to have you as our guest, and we hope to welcome you back again soon. Warm regards.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from William on 11 Jan 2024
Thank you for taking the time to provide us with a great review. We appreciate it and look forward to hosting you again.

8/10 Good

Lydia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luke was especially helpful during our stay and made parking duing this holiday season super easy! The room is a charming super styled antique oasis, complete with a stunning 4 post bed, it was the perfect place to rest after enjoying the mountains and the town of GB. We were a bit surprised by the breakfast, or the lack there of. Cold pastries and regular coffee were the only options, no decaf. We have stayed before and had a very different experience, so we were surprised the change. All in all great, just plan a breakfast.
Stayed 2 nights in Dec 2023
Response from William on 11 Jan 2024
We regret to learn about your disappointment with the breakfast. We're sorry for not communicating that our kitchen menu is undergoing updates. As a gesture, we did offer a discount and provided coffee and pastries. We're happy to let you know that breakfast is back, and we hope to have the opportunity to serve during your next visit to town.

8/10 Good

Fern, Cambridge

Stayed 1 night in Dec 2023
Response from The Barrington on 11 Jan 2024
Thank you for taking the time to give us a review. We appreciated.

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved everything about The Barrington. It was top shelf all the way.
Stayed 1 night in Oct 2023
Response from The Barrington on 30 Oct 2023
Thank you for your wonderful review! we're thrilled that you enjoyed your stay with us at The Barrington. Your feedback means a lot to us, and we hope to welcome you back soon.

10/10 Excellent

Susan

Stayed 1 night in Oct 2023

8/10 Good

Hilde

Stayed 1 night in Oct 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

ELEANOR

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Unpleasant surprise
Finding the hotel and getting in were chores. There was no receptionist. One was left to figure it out. The venue is actually the third floor of a repurposed bank. The website gave no indication of this. The main entry is a small door leading to two steep flights of stairs-horrible! The owner/corp does everything possible to pretend this is luxury. It ain’t! The breakfast was fabulous as was the server. Just too weird!
Stayed 1 night in Jul 2023
Response from Carrie on 2 Aug 2023
Hello, Thank you for choosing to stay with us at the Barrington and for your honest feedback. We apologize for the inconvenience you experienced regarding communication and checking in. We strive to create a comfortable and welcoming environment for all guests, and one way we achieve this is by ensuring that our manager is always on-site and or on call after hours. We make sure to provide their phone number on the office door, in the email we send to guests in preparation for their visit, in the check-in welcome text, and in the room directory. Guests are encouraged to call at any time if they need anything. While we are committed to ensuring we are available to guests at all times as part of our effort to create a wonderful experience, we also recognize that we need to make greater strides in this area as a result of your feedback. Thank you again for choosing to stay with us and taking the time to provide helpful comments. We are thrilled to hear that you had a fabulous breakfast, and we hope you will consider staying with us again in the future as we make improvements in our operations.

10/10 Excellent

Kerriann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal
Incredible. The staff made it so easy to check in late, as we were very delayed from our road trip. Wonderful restaurant recommendations, wonderful breakfast the next morning and we slept so well I snapped pictures of the tags on the pillows and ordered two for our house as we both agreed it was some of the best sleep we’ve ever had. Great location. Definitely on our list for places to stop when we’re in the area. Thank you, Barrington!
Stayed 1 night in May 2023
Response from Manager on 20 May 2023
Thank you for your kind review. It was delightful to have you staying with us. We are glad you had a lovely time in the Berkshires. We hope to see you in the future when you are in the area. Warmly,Carrie

10/10 Excellent

Dr Sunhee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Manager on 14 May 2023
Thank you for taking the time to give us a review. We hope to see you again when you are in the area. Best,Carrie

10/10 Excellent

Michael, lincroft

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had extra water always ready for you. Very nice place. Will deathly stay there again.
Stayed 2 nights in Mar 2023
Response from Manager on 10 Apr 2023
Thank you for staying with us. We appreciate you taking the time to write us a great review.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was located on Main St in the heart of Great Barrington, walkable to all stores and restaurants. Very pleasant facility, room very comfortable and clean.

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing experience! The Barrington was clean, updated and in close proximity to everything. The staff was more than accommodating. We would stay there again!
Stayed 2 nights in Oct 2022

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
The Barrington is a wonderful small hotel - great location in a charming small town, beautiful rooms, great old building, and the breakfast was fantastic! My only issue was the on-going mask mandate policy. At this point, we should probably be following the "science" and allow guests to wear masks if they want to... but don't require them. Even Hawaii has dropped the mandate!
Stayed 2 nights in Aug 2022

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Great Barrington boutique hotel!
A unique, friendly and very comfortable hotel, with great breakfast included.
Stayed 2 nights in Aug 2022

10/10 Excellent

Chelsea

Stayed 1 night in Aug 2022

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet place. The breakfast wast delicious !
Stayed 1 night in Jul 2022

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Manager on 28 Apr 2022
Dear David, Thank you for taking the time to give us a review. We are sorry that we did not meet your expectations. If you can, please share more detail so we can improve our services. Thank you for staying with us! Best regards, The Barrington

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorable
Very clean and comfortable. Friendly staff.
Stayed 1 night in Jan 2022
Response from Carrie on 2 Feb 2022
It was a pleasure to have you staying with us. thank you for taking the time to write us a review. We hope to see you again next time you are in town. Best, The Barrington

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Carrie on 2 Feb 2022
Thank you staying with us and give us a high review. We hope to see you in the near future. Best regards, The Barrington

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightfully welcoming
Stayed 3 nights in Jun 2021
Response from Carrie on 19 Jun 2021
Thank you for your kind review. We appreciated. Best regards,

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were great. Room was comfortable. Unusual access to the hotel but once there no problem
Stayed 2 nights in May 2021
Response from Carrie on 19 Jun 2021
Thank you for staying with us. It was delightful to have you. Best regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to stay in the heart of GB
Great spot to stay in downtown Great Barrington. A little less of a BNB than a hotel, but there were many touches that made us feel welcome as guests. Room was quite large, bed was spacious, and everything was clean and pleasant. Carrie is helpful and responsive and I recommend staying here!
Stayed 1 night in May 2021
Response from Carrie on 21 May 2021
Thank you for your lovely review. It was a delight to having you stayed with us. We wish you a happy summer. Best regards, Carrie

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the town was nice and it was easy walking to all.
Stayed 3 nights in May 2021
Response from Carrie on 21 May 2021
Thank you for taking the time to review us. We are glad you had a nice visit in Great Barrington. Best regards, Carrie

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING B&B
Our stay in The Barrington could NOT have been better. My boyfriend and I came up for an escape from New York City and were amazed with the contact-less, CLEAN experience we had at this B&B. The breakfast outside the room is a sweet touch, the facilities are impeccable, and we communicated with the staff via text message. I will surely be back. The Boudoir suite was so chic and romantic.
Stayed 2 nights in Oct 2020
Response from Carrie on 21 Oct 2020
Thank you for visiting Great Barrington, MA and taking the time to share your experience at The Barrington. It was lovely to have you and your boyfriend stayed with us. When we took over the B&B two years ago, we created a fantastic breakfast menu with a mindset of using fresh and healthy ingredients. Though we are not able to serve breakfast in our beautiful dining room during the pandemic, we are committed to do our best in the continental breakfast basket which the pastries are baked daily in our kitchen. I'm glad to learn you had a nice stay. We look forward to welcoming you again next time you are in the area. Warm regards, Carrie

10/10 Excellent

Joanne, Boston, MA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even with all the COVID19 precautions in place, The Barrington made our short stay memorable. It's a beautiful property, well hidden on Great Barrington's main drag. So beautifully decorated inside. Service was excellent! The place is kept extremely clean, and there is plenty of hand sanitizer everywhere. The highlight of the trip was breakfast each day, which was left outside our room every morning. The most wonderful continental breakfast! Clearly they have an amazing chef. Great B & B!
Stayed 2 nights in Aug 2020
Response from Carrie on 25 Aug 2020
Thank you for sharing your experience at The Barrington. When we took over the B&B two years ago, we created a fantastic breakfast menu with a mindset of using fresh and healthy ingredients. Though we are not able to serve breakfast in our beautiful dining room during the pandemic, we are committed to do our best in the continental breakfast basket which is baked daily in our kitchen. We will be sure to share your encouraging kind words with the staffs. I'm delighted you found your stay memorable and hope to welcoming you again next time you are in town. Best regards, Carrie

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020
Response from Carrie on 23 Feb 2020
Thank you for staying with us. We appreciated your feedback. Best regards, Carrie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel
It was comfortable. Thank you.
Stayed 1 night in Feb 2020
Response from Carrie on 17 Feb 2020
Thank you for staying with us. We appreciated you taking the time and give us a review. We hope to host you again in the future. Best regards, Carrie

10/10 Excellent

Maarten R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to enjoy the Berkshires! Lovely rooms, nice in town location and delicious breakfast.
Stayed 1 night in Feb 2020
Response from Carrie on 12 Feb 2020
It was such a pleasure to have you staying with us! I am delighted you enjoyed the town and breakfast. We look forward to welcoming you again next time you are in town.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect visit, and plan on going back.
Enjoyed our whole experience, Management communicated with us details about our check in. Gave us a tour of the dining room and gave restaurant suggestions. The room was beautiful, clean and the bed was very comfortable. We liked having a cd player with opera and other choices for us. They left out fruit and snacks for us in the common areas which was nice. The Barrington couldnt have been in a better location. Right on main street we were close walking distance to everything in town. The fridge and keurig in the room was also a nice touch. In the morning we had breakfast and it was faboulus. Fresh squeezed orange juice and very good coffea and cappuccio, followed by a well made omelete and waffles with perfectly cooked blueberries and strawberries. 2 thumbs up for sure, we will go back for sure. A great experience, my wife and I cant say enough good things about it.
Stayed 1 night in Feb 2020
Response from Carrie on 5 Feb 2020
It was lovely to have stayed with us. We appreciated your time writing us a feedback on your experience. Thank you again for selecting The Barrington. We hope you to see you next time you are in town. Best regards, Carrie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Carrie on 2 Feb 2020
Thank you for staying with us. We appreciated your feedback.

8/10 Good

LINDA

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
WAY more expensive than it needed to be. You pay a premium price for a lackluster stay. Not a true hotel only a few rooms on the top floor of an office building, sort of sketchy. Bed was uncomfortable
Stayed 1 night in Nov 2019
Response from Carrie on 4 Dec 2019
Dear Linda, I'm sorry to hear that we didn't meet your expectation. We wish you had taken the advantage of amenities we offer such as The Great Room and our complimentary gourmet breakfast. We also offer bed toppers and down feather pillows upon guest's request. Thank you again for choosing The Barrington. We really appreciated your feedback. Best regards, Carrie

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely!
We had such a nice stay at The Barrington, we ended up staying in most of the day on Saturday to relax in the lovely space!
Stayed 1 night in Nov 2019
Response from Carrie on 13 Nov 2019
Thank you for selecting The Barrington. We really appreciated. So glad to hear you had a nice stay. Best regards, Carrie

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, friendly staff. Charming room and fabulous breakfast.
Stayed 1 night in Nov 2019
Response from Carrie on 13 Nov 2019
Thank you for staying with us. We really appreciated.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Barrington
Outstanding & free breakfast was a nice bonus
Stayed 1 night in Oct 2019
Response from Carrie on 22 Oct 2019
Thank you for choosing The Barrington. We hope that you enjoyed your stay with us in the Berkshires. Since we continually strive to deliver the highest standards of excellence, we value your feedback. We appreciate your time and look forward to hosting you again.

10/10 Excellent

Maureen

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable. Felt like home more than a hotel
Stayed 1 night in Oct 2019
Response from Carrie on 2 Oct 2019
Dear guest, Thank you for choosing The Barrington. We are glad to know you had a nice stay. Best regards, Carrie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Carrie on 13 Sept 2019
Thank you for taking the time to give us an review. We hope to see you again next time you visit. Best regards, Carrie

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Barrington, Great Barrington, 2019/August
PROS: A very clean, quiet, comfortable hotel in the heart of Great Barrington. The Breakfast was quite good, the room we ate in was stylish and the staff was nice. CONS: The check-in was peculiar. As the rooms are at the top floor of a small office building, finding the hotel was not straight forward. There are no signs of the hotel and we were given no instruction on how to find the hotel, let alone, enter it. SUMMARY: We had a very nice stay-the rooms are elegant and spacious. The location allows you to walk to any place in the town and to easily drive to other small towns of interest. We would definitely come back.
Stayed 1 night in Aug 2019
Response from Carrie on 22 Aug 2019
Hi Jason, Thank you for staying with us and taking the time to write us a review. We really appreciated it. Regarding to checkin, we usually sent out an pre arrival check in instruction three days prior to guests arrival. Some times the email ended up in the spam. We apologize for the inconvenience and hope to improve in the near future. Best regards, Carrie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
O like that they had makeup remover wipes for me was a unique touch
Stayed 1 night in Aug 2019
Response from Carrie on 13 Aug 2019
Thank you for staying with us. We really appreciate you take the time to write us a review. Best regards, Carrie

6/10 Okay

C

Travelled with family
Liked: Cleanliness, staff & service
It was close to the event. It had an elevator and the room was clean and very spacios. I dont like that i left the "do not disturb" sign on the door. And the room was cleaned. The towels were hung up as stated with the "save the planet" sign. The towel were replaced. They only had decaf coffee in the room.
Stayed 2 nights in Aug 2019
Response from Carrie on 7 Aug 2019
Dear guest, Thank you for your feedback. We really appreciate you taking the time to write us a review. We will address your comment at our weekly meeting. In regards to coffee, we have regular coffee in the lounge/dining room that's open throughout the day. we also have coffee pods for room use. Our housekeeper must have forgotten to place regular coffee pod. Thanks again for staying with us! Best regards, Carrie

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Carrie on 6 Aug 2019
Thank you for taking the time to review us. We really appreciated it. Best, Carrie

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very friendly & accommodating host. Highly recommended!
Stayed 1 night in Jul 2019
Response from Carrie on 6 Jul 2019
Thank you for staying with us. We really enjoyed having you. Have a wonderful weekend. Best regards,

10/10 Excellent

Jina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Carrie on 4 Jul 2019
Thank you for taking the time to give us a review. We are glad to know you had a great stay. Have a wonderful summer. Happy 4th of July! Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Carrie on 1 Jul 2019
Thank you for your review. We hope to see you next time you are in town. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip high end Inn\hotel, you'll enjoy all the comforts of facility, great place for Great Barrington.
Stayed 1 night in Jun 2019
Response from Carrie on 25 Jun 2019
Thank you for taking the time writing us a review. We really appreciated. We constantly improving our amenity and service. Hope to see you next time you are in the Berkshire. Best regards, Carrie

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Depends on your taste
It’s a converted office building into a few rooms on one floor. TV had some issues, WiFi was good, spacious, only one small waste basket in the bathroom, breakfast is included, and only a small window of time to check in. It’s a little pricey for what you get.
Stayed 1 night in Jun 2019
Response from Carrie on 23 Jun 2019
Dear Guest, Thank you for your feedback. We are glad to know our wifi is good and our spacious room accommodated your stay. Regarding to the Issue with TV remote control, We will work on include a directory for each room. Our suggested check in time is between 3-6pm, but our staffs are in the building or near by and We always welcome guests to check in at their convenient time. We ask you to let us know prior to your arrival. Thank you again for staying with us and providing a valuable feedback.