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Reviews of Blue Lagoon City Hotel

4 out of 5
Blue Lagoon City Hotel
LEOF EL. VENIZELOU,73, Kos

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 84 reviews" "
Rating 8 - Good. 21 out of 84 reviews" "
Rating 6 - Okay. 1 out of 84 reviews" "
Rating 4 - Poor. 0 out of 84 reviews" "
Rating 2 - Terrible. 2 out of 84 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Coston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Made some amazing restaurant recommendations.
Stayed 2 nights in Mar 2024
Response from Denis on 20 Mar 2024
Thank you for choosing our hotel for your stay and your kind words. We are looking forward to welcoming you back again.

10/10 Excellent

Susan

Stayed 2 nights in Oct 2023
Response from Yours sincerely The Hotel Management on 22 Nov 2023
Dear Susan,Thank you for taking the time to share your rating.

10/10 Excellent

Le Cam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and comfortable stay
The staff were all tentative and so nice! Beautiful, modern and clean. It’s so nice and walking distance to the Marina.
Stayed 1 night in Jul 2023
Response from Denis on 22 Jul 2023
Thank you for your kind words. We hope to welcome you back soon!

10/10 Excellent

Leslie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Amenities were goid and the breakfast facilities very good. Close to main strip in Kos. 4 star rated hotel should have provided tissues. This was the case. As VIP I only received the wine. This was not to our liking and was thrown out I would stay at this property again.
Stayed 3 nights in Jul 2023
Response from Denis on 14 Aug 2023
Thank you for your comments! We are looking forward to welcoming you back!

10/10 Excellent

Anastasios

Liked: Cleanliness, staff & service, property conditions & facilities
Well presented premises with accomodating friendly staff which made our stay very enjoyable
Stayed 4 nights in Jul 2023
Response from Denis on 11 Jul 2023
Thank you for your comments! We are looking forward to welcoming you back to our hotel!

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location & rooms. Great breakfast. Large pool, towels provided with a small deposit. 10/10
Stayed 2 nights in Jun 2023
Response from Denis on 19 Jun 2023
Thank you for your nice comments! We hope to welcome you back to our hotel again!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Very clean welcoming modern hotel , great place to stay , lived the pool and breakfast.
Stayed 1 night in Jun 2023
Response from Denis on 13 Jun 2023
Thank you for your comments! We are looking forward to welcoming you back to our hotel!

8/10 Good

T

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! We liked everything about the Blue Lagoon City Hotel except the beds were to hard. Our backs hurt every morning. Other then needing new mattresses, it's a great hotel.
Stayed 7 nights in May 2023
Response from Denis on 6 Jun 2023
Thank you for choosing our hotel for your holidays. We are happy to read that you enjoyed most aspects of your stay. We are surprised to read your comment regarding the mattresses, as they are brand new and most guests are happy with them. We will however check the ones in you room, perhaps we have some faulty. Thank you for bringing this to our attention. We hope to welcome you back to our hotel!

10/10 Excellent

Ronald

Stayed 7 nights in Apr 2023
Response from Denis on 9 May 2023
Thank you for your rating!We are looking forward to welcoming you back to our hotel!

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check-in/out. Staffs were very friendly, the breakfast buffet was good and the hotel location is perfect.
Stayed 3 nights in Apr 2023
Response from Denis on 3 May 2023
Thank you for your nice comments. We are looking forward to welcoming you back to our hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023
Response from Denis on 13 Apr 2023
Thank you for your rating and hope to welcome you again in our hotel.

10/10 Excellent

Marianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just got back yesterday! This is a very well looked after hotel. The staff are amazing and professional. We felt welcomed at all times. We visited out of season so it was quiet in the surrounding areas. I did ask for some birthday items and this was forgotten, nevertheless me and my guests had a lovely time. We are going to return in the summer. Thank you for a great stay!
Stayed 3 nights in Apr 2023
Response from Denis on 6 Apr 2023
Thank you for your comments. We apologize for the omission, we hope to make it up to you on your next stay with us!

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, restaurants, beach, port and convenient stores at walking distance. Very clean, good food and great friendly staff
Stayed 1 night in Nov 2022
Response from Denis on 21 Nov 2022
Thank you for choosing our hotel for your stay and for your kind words. We are looking forward to welcoming you back!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Amazing hotel, amazing staff. Had such a good experience here. Everyone was friendly. All the facilities were amazing. Should be more than 4*. Highly recommended this hotel. You won’t regret it!
Stayed 6 nights in Oct 2022
Response from Denis on 2 Nov 2022
Thank you for your nice words. We hope to welcome you back again!

10/10 Excellent

Jeffrey S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of the best stays we've had on vacation! The hotel is very conveniently located to downtown Kos town, easily reached by walking or by bike. The property was first class! Very clean with excellent modern plumbing. The restaurant was delicious. The staff are very friendly, professional and courteous! The breakfast buffet included with the stay was a solid deal. I'll definitely stay there again if we return to Kos for a vacation.
Stayed 12 nights in Sep 2022
Response from The Hotel Management on 13 Oct 2022
Dear Jeffrey S,Thank you very much for rating your stay in Blue Lagoon City Hotel. Your feedback gives us motivation to keep up the good work and to ensure the highest level of services for our guests. The whole team wishes you a nice autumn and we would love to have the chance to welcome you back in the nearest future.With Best Regards,The Hotel Management

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, lovely staff and ideal location.
Stayed 7 nights in Sep 2022
Response from The Hotel Management on 13 Oct 2022
Dear Simon,Thank you for recommending Blue Lagoon City Hotel after the experience you had with us! We are delighted to hear that you had a positive experience and we would love to have the chance to welcome you back in Blue Lagoon City Hotel for another stay.With Best Regards,The Hotel Management

8/10 Good

Eyal

Stayed 3 nights in Aug 2022
Response from Denis on 15 Aug 2022
Thank you for your rating and for staying with us. We would appreciate some feedback regarding your rating. We hope to welcome you back soon,

10/10 Excellent

LeeAnne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab u
One word Fab U Lous
Stayed 7 nights in Jun 2022
Response from Denis on 31 Jul 2022
Thank you for your kind words! We hope to welcome you back again soon!

10/10 Excellent

Matteo

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect hotel in Kos Town to spend your holiday.
Top located hotel, in the heart of Kos Town. The room was big enough to move around, amazing shower and pool side balcony. On top of that, the breakfast was good with a large selection of food. We did use the spa and it was great too! Super friendly team.
Stayed 11 nights in Jul 2022
Response from The Hotel Management on 20 Jul 2022
Dear Matteo, We would like to thank you for choosing Blue Lagoon City Hotel for your stay. We are delighted to hear that you had a positive experience in the hotel and we would love to have the chance to welcome you back in Blue Lagoon City Hotel for another stay. With Best Regards, The Hotel Management

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay
We had such a lovely time in Kos and in this hotel. The staff are incredibly friendly, the room and common spaces are kept very clean and tidy, the spa area is lovely, the breakfast options are abundant. We loved the location - just at the edge of Old Town Kos, it was so easy to wander around and find interesting places to eat, site see, etc. We would happily stay here again, we've already suggested to friends and family that we do a group trip sometime in the future, staying at Blue Lagoon City Hotel.
Stayed 7 nights in Apr 2022
Response from The Hotel Management on 13 Jun 2022
Dear Lauren, Thank you for recommending Blue Lagoon City Hotel after the experience you had with us! We are proud to know that you enjoyed our convenient location, supportive staff and delightful breakfast. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Best Regards, The Hotel Management

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2022

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern city hotel. Friendly staff, great size rooms.
Stayed 1 night in Aug 2021
Response from Denis on 1 Sept 2021
Thank you for your comments! We are looking forward to welcoming you again!

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020
Response from Denis on 9 Jan 2020
Thank you for taking the time to rate us. We would be grateful if you could send us your comments as to why you gave us this rating.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Denis on 12 Nov 2019
Thank you for your rating!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Denis on 2 Sept 2019
Thank you for your rating!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Denis on 29 Aug 2019
Thank you for your rating! We hope to welcome you back to our hotel!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel- great staff, great rooms - and one of the best breakfasts you will have in Hellas
Stayed 4 nights in Aug 2019
Response from Denis on 24 Aug 2019
Thank you for your comments! We are looking forward to welcoming you back to our hotel!

8/10 Good

NT, Australia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious, clean and modern. We enjoyed a swim in the pool, as it was convenient. The hotel is within easy walking distance to the main promenade. The one annoying aspect of our stay is the availability of an iron in our room. When we requested one we were advised to bring our clothes to reception and we would be escorted to a room where we can use an iron. Making an iron available in rooms is a basic hotel standard across the world.
Stayed 2 nights in Aug 2019
Response from Denis on 20 Aug 2019
Thank you for your comments and for choosing our hotel for your stay. An iron is not available in the rooms as a safety precaution. We are looking forward to welcoming you again in our hotel.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist upon arrival late at 10pm was very welcoming & efficient and the day time receptionist was amazing with local knowledge and helpfulness
Stayed 7 nights in Aug 2019
Response from Denis on 19 Aug 2019
Thank you for your comments! We are happy to be of assistance!

6/10 Okay

yaniv

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel team is not very nice
Stayed 4 nights in Jul 2019
Response from Denis on 9 Aug 2019
We thank you for your feedback. Can you please send us more details by email so we can rectify the situation?

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and all the staff was very polite. Very good food with reasonable prices
Stayed 6 nights in Jul 2019
Response from Denis on 5 Aug 2019
Thank you for your comments. We are looking forward to welcoming you again!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from Denis on 28 Jun 2019
Thank you for your rating! We hope to welcome you again in our Hotel!

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Denis on 17 Jun 2019
Thank you for your rating! We hope to welcome you back again!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel with everything you need.
This hotel had everything we needed, excellent facilities included a great pool area within walking distance of the harbour and Kos old town. The rooms were spotless and the shower was amazing. Staff were happy to help with anything, the breakfast was of a high standard and overall I cannot fault it. We would definitely go back. Great value for money.
Stayed 3 nights in May 2019
Response from Denis on 4 Jun 2019
Thank you for your comments! We are looking forward to welcoming you back to our hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019
Response from Denis on 4 Jun 2019
Thank you for your rating!

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Denis on 30 Apr 2019
Thank you for your rating!

10/10 Excellent

Dave, Cornwall UK

Liked: Cleanliness, staff & service
The staff were welcoming and helpful. The food was good. A high standard hotel.
Stayed 5 nights in Apr 2019
Response from Denis on 30 Apr 2019
Thank you for your comments! We are looking forward to welcoming you back to our hotel!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, lovely island.
Stayed 2 nights in Apr 2019
Response from Denis on 10 Apr 2019
Thank you for your comments. We hope to welcome you back soon.

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Denis on 13 Mar 2019
Thank you for your evaluation!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ολα ηταν καθαρα κ πολυ ησυχο περιβαλο..ευγενικο προσωπικο κ πλουσιο πρωινο
Stayed 3 nights in Mar 2019
Response from Denis on 14 Mar 2019
Ευχαριστούμε για τα σχόλιά σας κι ελπίζουμε να σας καλωσορίσουμε ξανά σύντομα.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!
From arrival to departure, the hotel and staff were great!
Stayed 2 nights in Mar 2019
Response from Denis on 12 Mar 2019
Thank you for your kind words! We are happy that you enjoyed your stay with us and hope to welcome you again soon!

8/10 Good

BT, Mugla

Liked: Staff & service, amenities, property conditions & facilities
New , very clean place , spacious rooms, good breakfast
Stayed 1 night in Feb 2019
Response from Denis on 27 Feb 2019
Thank you for your comments. We hope to welcome you again soon!

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% best choice in Kos Town
I’m speechless! The service, the comfort, the food , the cleanliness , the location and even the other guests were great. A peaceful visit. Perfect management!
Stayed 3 nights in Sep 2018
Response from Denis on 27 Sept 2018
Thank you for your kind words. We hope to welcome you back soon!

10/10 Excellent

Hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from The Hotel Management on 26 Feb 2024
Dear Hüseyin,Thank you for the excellent rating.We hope you visit us again soon! Yours sincerely The Hotel Management

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Yours sincerely The Hotel Management on 21 Nov 2023
Dear Omer,Thank you for your rating and for choosing to stay with us.

10/10 Excellent

Nathan

Stayed 7 nights in Sep 2023
Response from Denis on 3 Oct 2023
Thank you for your rating! We hope to welcome you back soon!

10/10 Excellent

Gaspare

Stayed 1 night in Aug 2023
Response from Denis on 15 Aug 2023
Thank you for your rating! We hope to welcome you back soon!

10/10 Excellent

Gülçin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Denis on 14 Aug 2023
Thank you for your rating. We are looking forward to welcoming you back!

10/10 Excellent

THEODOROS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Διακοπές στην Κω
Όλα ήταν τέλεια.Μεγάλο δωμάτιο, άνετο λουτρό, πολύ άνετη ντουζιέρα,διπλός νιπτήρας, πλούσιο και νόστιμο πρωινό με ομελέτα της στιγμής,χώρο πισίνας και 5 λεπτά με τα πόδια από το λιμάνι.Η πόλη είναι γεμάτη αρχαία.Το δε Ασκληπιείο δεν πρέπει να το επισκεφτούν όλοι.Ευχαρίστως θα ξαναπήγαινα.
Αρχαία αγορά
Ασκληπιείο
Stayed 3 nights in Jun 2023
Response from Denis on 6 Jun 2023
Σας ευχαριστούμε για τα καλά σας σχόλια κι ευελπιστούμε να σας ξαναδούμε σύντομα.