Junior Suite, Hot Tub
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Reviews of Dom Boutique Hotel

4 out of 5
Dom Boutique Hotel
Almirou 14, Heraklion

Reviews

9.4

Exceptional

Rating 10 - Excellent. 159 out of 204 reviews" "
Rating 8 - Good. 33 out of 204 reviews" "
Rating 6 - Okay. 4 out of 204 reviews" "
Rating 4 - Poor. 6 out of 204 reviews" "
Rating 2 - Terrible. 2 out of 204 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities
Don was a lovely location - our rooftop view was great. Jacuzzi could have been hotter but otherwise super! Gracious helpful service!
Stayed 2 nights in May 2024
Response from DOM Boutique Hotel on 14 May 2024
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and very well decorated. They served a delicious breakfast with a huge selection of hot and cold items! My favorite were the traditional Greek dishes and pastries like Spanakopita.
Stayed 1 night in May 2024
Response from DOM Boutique Hotel on 14 May 2024
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Francois Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel on a leisure trip. The staff is friendly and always willing to help. We recommend this hotel for both leisure and business travellers. It is very well-located and quiet. Very hearty breakfast.
Response from DOM Boutique Hotel on 6 May 2024
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Martin, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and characterful hotel very well located at the heart of the old city.
Stayed 4 nights in Apr 2024
Response from DOM Boutique Hotel on 28 Apr 2024
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

John

Travelled with family
Liked: Amenities
Love the DOM Staff very attentive. Great breakfast!!
Stayed 1 night in Apr 2024
Response from DOM Boutique Hotel on 18 Apr 2024
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Paula

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic relaxing time at the DOM and will be back on June
Stayed 3 nights in Mar 2024
Response from DOM Boutique Hotel on 3 Apr 2024
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Vincent

Stayed 1 night in Mar 2024
Response from DOM Boutique Hotel on 24 Mar 2024
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance to top notch restaurants, the Archeological museum of Heraklion, Koules Fortress, and had a parking garage close by. The entire place, smelled lovely! Highly recommend!
Stayed 2 nights in Jan 2024
Response from DOM Boutique Hotel on 27 Feb 2024
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service.
Great location and even greater service. There is a parking garage right next door. We were greeted with a refreshing lemon aid and homemade chocolate. They even gave us a room upgrade. The bed was very comfortable and TV had access to Amazon prime and Netflix. Breakfast options were also very good.
Stayed 2 nights in Oct 2023
Response from DOM Boutique Hotel on 25 Oct 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Heather Janet

Stayed 7 nights in Oct 2023
Response from DOM Boutique Hotel on 25 Oct 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

8/10 Good

Alex

Liked: Amenities
Great location. Discounted parking just opposite the hotel well managed. Helpful staff
Stayed 3 nights in Oct 2023
Response from DOM Boutique Hotel on 10 Nov 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

8/10 Good

Catherine, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Heraklion historic sites, shopping, and dining. We’d stay here again if it had a pool.
Stayed 2 nights in Oct 2023
Response from DOM Boutique Hotel on 13 Oct 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location, Breakfast, & Cleanliness!
The location is perfect! Walking distance from the port, plazas & squares, shopping, restaurants, and the historic castle! Very clean and convenient! The room is a little small but more than enough! We spent our time out, dining, riding horses, shopping, etc. The crew is very polite and helpful! The included breakfast is impressive! Very delicious and fresh! I highly recommend this hotel!
The castle is 20-minute walk!
Stayed 3 nights in Oct 2023
Response from DOM Boutique Hotel on 13 Oct 2023
Dear Guest,Thank you very much for your review after your recent stay at DOM Boutique Hotel.We are thrilled to know that you appreciated all the aspects of our property, including our staff, our restaurant and our services.We are looking forward to welcome you again in the near future.Kind Regards,DOM Boutique Hotel

8/10 Good

Sally, Comox

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent breakfast and very conveniently located.
Stayed 3 nights in Sep 2023
Response from DOM Boutique Hotel on 13 Oct 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in the middle of Heraklion and very close to the airport!
Stayed 3 nights in Sep 2023
Response from DOM Boutique Hotel on 3 Oct 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great and communicated well before our arrival. The hotel is basically new. Great breakfast. Very close to the tourist area with restaurants and shops.
Stayed 2 nights in Sep 2023
Response from DOM Boutique Hotel on 30 Sept 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It could use rearrangement of bath access
Stayed 3 nights in Sep 2023
Response from DOM Boutique Hotel on 20 Sept 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Danielle

Travelled with group
Liked: Amenities
This was a perfect place to stay! The staff were very welcoming and helpful. The room was clean and the breakfast that was included was so good. Would definitely recommend this place!
Stayed 1 night in Sep 2023
Response from DOM Boutique Hotel on 20 Sept 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very friendly and attentive staff! Highly recommend!
Stayed 2 nights in Sep 2023
Response from DOM Boutique Hotel on 6 Sept 2023
Dear Guest,We are delighted to know that you enjoyed your stay here with us and we are really glad to hear you were satisfied with our service and our staff.Thank you for staying with us and we look forward to welcoming you back.Kind regards,DOM Boutique Hotel

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
A peaceful room in heart of the city. Love it.
Stayed 1 night in Sep 2023
Response from DOM Boutique Hotel on 4 Sept 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

tal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel
Stayed 1 night in Aug 2023
Response from DOM Boutique Hotel on 31 Aug 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Karl Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2023
Response from DOM Boutique Hotel on 1 Aug 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

NADEEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF ARE VERY PROFESSIONAL AND HELPFUL AND FRIENDLY. THE ROOM WAS ALWAYS CLEANED TO A HIGH STANDARD , AS WAS THE HOTEL. WOULD RECOMMEND THIS HOTEL TO ANYONE VISITING HERAKLION. THE HOTEL IS ALSO VERY CENTRALLY LOCATED TO ALL THE LOCAL AMENITIES.
Stayed 11 nights in Jul 2023
Response from DOM Boutique Hotel on 1 Aug 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Despite being called Boutique, this is a very modern hotel. At first it seems far from everything, making it quiet, but it is actually a short walk to several car-free plazas, buses to the beaches, and the harbor. It is a bit longer walk to the ferry port and the Archeological Museum, but still very manageable. The room was nice and the staff was extremely helpful.
Stayed 3 nights in Jul 2023
Response from DOM Boutique Hotel on 20 Jul 2023
Dear Guest,We are delighted to know that you enjoyed your stay here with us and we are really glad to hear you were satisfied with our service and our staff.Thank you for staying with us and we look forward to welcoming you back.Kind regards,DOM Boutique Hotel

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service. Definitely a place I could stay again. I think the best hotel on my trip
Stayed 3 nights in Jul 2023
Response from DOM Boutique Hotel on 9 Jul 2023
Dear Vladimir,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast. Helpful staff. Walkable to interesting parts of the city.
Stayed 3 nights in Jul 2023
Response from DOM Boutique Hotel on 9 Jul 2023
Dear Norman,We are delighted to know that you enjoyed your stay here with us and we are really glad to hear you were satisfied with our service and our staff.Thank you for staying with us and we look forward to welcoming you back.Kind regards,DOM Boutique Hotel

10/10 Excellent

Gena, Clinton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay for a night or two in Heraklion! Surrounded by shops and restaurants. Friendly staff. Clean rooms.
Stayed 1 night in Jun 2023
Response from DOM Boutique Hotel on 3 Jul 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Jadwiga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay
Beautiful hotel. Impeccably clean. Smells wonderful. Good air conditioning. Nice lobby. Great breakfast and excellent service. We received an excellent restaurant recommendation and they called several cabs for us. Luggage storage is in a locked room. Connected to pedestrian area downtown and close to Knossos, museums, and bus station.
Stayed 1 night in Jun 2023
Response from DOM Boutique Hotel on 1 Jul 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Eric

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very well located in Heraklion, however if you are planning to drive over there and park your car, forget about :) especially if you are not used to the width of the greek streets and especially how the cars are parked on each side of the streets :) There is a 24h parking just outside the hotel, not sure if the hotel has a deal. Sofia at the reception was very helpful in trying to find availability for the ferry to go to Santorini. Breakfast is also quite good given the small size of the hotel. All in all, a little gem right in the centre of Heraklion historical centre!
Stayed 1 night in Jun 2023
Response from DOM Boutique Hotel on 30 Jun 2023
Dear Guest,We are delighted to know that you enjoyed your stay here with us and we are really glad to hear you were satisfied with our service and our staff.Thank you for staying with us and we look forward to welcoming you back.Kind regards,DOM Boutique Hotel

10/10 Excellent

Helga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from DOM Boutique Hotel on 2 Jun 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from DOM Boutique Hotel on 30 May 2023
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel and we feel honored that you had a pleasant stay with us.We look forward to welcoming you back.Kind Regards,DOM Boutique Hotel

10/10 Excellent

Alessandro

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel in a fantastic location!
Excellent hotel located very conveniently in Heraklion. The staff were amazing and gave us lots of tips of how to get around some of the sites of Crete (such as Knossos and the Lassithi plateau) and the hotel itself was very plush! Great breakfast and they also made arrangements for an earlier sitting when we had to catch a 8 am ferry so we were very thankful for that. The hotel is around 15-20 mins walk from the port so very handy for island hopping.
Stayed 3 nights in May 2023
Response from DOM Boutique Hotel on 19 May 2023
Dear guest, Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us. We look forward to welcoming you back. Kind Regards, DOM Boutique Hotel

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t be put off by the graffiti if you drive up the alley to get to the hotel. The hotel itself is beautifully appointed and offers a welcome retreat from the chaos of the old town area. We could easily walk to all the main attractions. Valet parking opposite hotel was great. Delicious breakfast. Altogether great - highly recommend.
Stayed 2 nights in Apr 2023
Response from DOM Boutique Hotel on 27 Apr 2023
Dear guest, Thank you for sharing your experience at DOM Boutique Hotel and we feel honored that you had a pleasant stay with us. We look forward to welcoming you back. Kind Regards, DOM Boutique Hotel

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly staff. Would recommend
Stayed 2 nights in Apr 2023
Response from DOM Boutique Hotel on 4 Apr 2023
Dear guest,We are delighted to know that you enjoyed your stay here with us and we are really glad to hear you were satisfied with our service and our staff.Thank you for staying with us and we look forward to welcoming you back soon.Kind regards,DOM Boutique Hotel

10/10 Excellent

Ofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and has friendly staff. Highly recommended.
Stayed 1 night in Mar 2023
Response from DOM Boutique Hotel on 30 Mar 2023
Dear guest,We are delighted to know that you enjoyed your stay here with us and we are really glad to hear you were satisfied with our service and our staff.Thank you for staying with us and we look forward to welcoming you back soon.Kind regards,DOM Boutique Hotel

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from DOM Boutique Hotel on 30 Mar 2023
Dear guest,Thank you for taking the time to review your stay with us and we are very glad that you enjoyed your stay with us.We look forward to welcoming you back.Kind regards,DOM Boutique Hotel

10/10 Excellent

Hugh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a convenient multi-storey car park opposite which was a godsend. Restaurants and bars nearby.
Stayed 3 nights in Oct 2022
Response from DOM Boutique Hotel on 14 Nov 2022
Dear Guest,Thank you for sharing your experience at DOM Boutique Hotel. We are grateful for your kind words and we feel honored that you had a pleasant stay with us. We look forward to welcoming you back.Kind Regards,The DOM Boutique Hotel Team

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay but a bit sterile
Brand new hotel but lacks charm, it all feels too sterile. Good location to the centre, but getting there the streets are awful.
Stayed 1 night in Oct 2022
Response from DOM Boutique Hotel on 28 Oct 2022
Dear Jose,Thank you very much for taking time to write a review.All your notifications will be seriously examined for future improvements.Kind Regards,

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of lots of restaurants and shops. Wonderful staff.
Stayed 1 night in Oct 2022
Response from DOM Boutique Hotel on 11 Oct 2022
Dear Janice,Thank you very much for your kind words and the time you spent to write a review. Our main goal is to offer our guests an unforgettable experience as we give respect to their hotel selection to us.Hope to meet and welcome you again soon!Kind Regards,

10/10 Excellent

Dianeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from DOM Boutique Hotel on 4 Oct 2022
Dear Dianeth,Thank you very much for the high score! We feel really proud that you had a pleasant experience with us.We are waiting to meet you one more time in our property.Kind Regards,

10/10 Excellent

Sigal

Stayed 1 night in Sep 2022
Response from DOM Boutique Hotel on 4 Oct 2022
Dear Sigal,Thank you very much for sharing your score with us. On behalf of our staff we would like to thank you and let you know that it motivate us to try harder.Hope to see you again in the future.Kind Regards,

10/10 Excellent

Lindsay

Stayed 1 night in Sep 2022

10/10 Excellent

Darién

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prob the best hotel in this area
Stayed 1 night in Aug 2022
Response from DOM Boutique Hotel on 30 Aug 2022
Dear Darién,Thank you very much for your kind words and taking time to share your experience with us. It really motivate us to read that you had a perfect experience to our hotel and try harder for our future guests.Hope to meet you one more time in our hotel.Kind Regards,

10/10 Excellent

Pari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are really kind and friendly, the staff made me feel very welcome till the moment I left.
Stayed 4 nights in Jul 2022
Response from DOM Boutique Hotel on 2 Aug 2022
Dear Pari, Thank you very much for taking time to write a review. We try to treat our guests in the same way that we would like to be treated as visitors in another country. We first act as humans and then as host, since we try to offer unforgettable experience to our guests. Kind Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time and stay
Staff were amazing and went out of their to help with any questions we had. They made our stay truly comfortable. 10/10 would recommend.
Stayed 3 nights in Jul 2022
Response from DOM Boutique Hotel on 2 Aug 2022
Dear Guest, Thank you very much for your kind words and the high score that you offered to us. It really motivate us to try harder when we read comments like yours and we truly understand that you depart satisfied. Kind Regards,

4/10 Poor

Tracey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
This a typical city hotel, nothing special. The location was good as it was close many things, but the surrounding area was not. It is across from a large parking garage and near an alley/building undergoing construction. Beware of booking through their website. We had a terrible experience where we tried to book through the website, and we did not receive confirmation of a room. After several days, I emailed the hotel manager. They sent a link where I would need to add payment information, and it said the reservation would expire if not filled out in 3 days. I never filled out this link, and so I booked through another more reliable third party website that I often use to book trips, as I was travelling from far away. It was a surprise to me when I showed up, and they told me they were charging me for two rooms due to the two bookings. They ended up charging me for 1.5 rooms as a "courtesy," although it was their off season and the hotel was not and would not have been filled. This was only after being berated by the hotel manager who came to meet us but instead of discussing with us, essentially yelled at us for 10 minutes. Even though the link that he had provided said the reservation would expire after three days of not being used, once we were there, he simply told us this was not true. This staff interaction was the most frustrating part and ruined our evening. I would not recommend staying here due to the poor surrounding area and the poor treatment by management.
Stayed 1 night in May 2022
Response from DOM Boutique Hotel on 16 Jul 2022
Dear Tracey, Thank you for your review. Kind Regards,

10/10 Excellent

Alon

Stayed 1 night in Jul 2022
Response from DOM Boutique Hotel on 5 Jul 2022
Dear Alon, Thank you for taking the time to share your thoughts with us. It’s wonderful to read that you had a pleasant stay and you enjoyed our facilities. Our main goal is to create a unique experience for all guests and we are truly glad to know that you had a great time with us. We will be delighted to welcome you once more at our hotel in the future! Best Wishes,

10/10 Excellent

Min Chun

Stayed 1 night in Jun 2022
Response from DOM Boutique Hotel on 5 Jul 2022
Dear Min, Thank you for taking the time to share your thoughts with us. It’s wonderful to read that you had a pleasant stay and you enjoyed our facilities. Our main goal is to create a unique experience for all guests and we are truly glad to know that you had a great time with us. We will be delighted to welcome you once more at our hotel in the future! Best Wishes,

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing breakfast
Great breakfast and room. Also, excellent location
Stayed 6 nights in Jun 2022
Response from DOM Boutique Hotel on 5 Jul 2022
Dear Tania, Thank you for taking the time to share your thoughts with us. It’s wonderful to read that you had a pleasant stay and you enjoyed our facilities. Our main goal is to create a unique experience for all guests and we are truly glad to know that you had a great time with us. We will be delighted to welcome you once more at our hotel in the future! Best Wishes,