Outdoor pool, pool umbrellas, pool loungers
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Reviews of Dore Hotel

4 out of 5
Dore Hotel
Agia Marina, Nea Kydonia, Chania

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 18 reviews" "
Rating 8 - Good. 10 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely be back very clean comfortable stay. Food was excellent the service and people were friendly and attentive
Stayed 2 nights in Jun 2022
Response from Margaritakis Antonis on 21 Jun 2022
Thank you very much for our feedback! We hope to see you back again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019
Response from DoreHotel on 13 Oct 2019
Thank you very much for your review! Hope to accomodate you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from DoreHotel on 13 Oct 2019
Thank you very much for your review! We hope to see you again in the future!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with location
it's a nice hotel and location
Stayed 5 nights in Aug 2019
Response from Antonis on 14 Aug 2019
Thank you very much for your review! Best regards,

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel and Staff
Absolutely brilliant hotel, excellent staff everywhere and very clean. We went half board, food choices were excellent, my family and I loved it and the children want to go back already 😁
Stayed 5 nights in Jun 2019
Response from Antonis on 14 Aug 2019
Thank you very much for your kind words and the compliments for the staff.Words like yours, empowers us to continue striving to offer our very best and impeccable service to our valued guests, at all times. We do truly hope to have the pleasure to welcome you once again in our Hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Antonis on 14 Aug 2019
Thank you so much for your review! Best regards ,

6/10 Okay

Helena, London

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel had lots of positives but also a few things that could be improved. Pros - very clean, very closely located to the beach, a decent range of food for breakfast and dinner. Cons - the staff are really not very helpful. I won’t name and shame, but one particular person on the reception barely acknowledged us on arrival, didn’t seem to be expecting us till the evening (despite having booked and organised the taxi for us), could not offer any tourist information (when I asked which beach she would recommend visiting, she simply said that I’ll “work it out”). The pool bar - great staff and friendly, but not much ambience in the evening. A lot of the food from the buffet was not labelled so sometimes it was a guessing game. You also have to pay a deposit for pool towels rather than it being provided (I’ve stayed in 3 star hotels where this wasn’t the case). Overall this hotel was good but not amazing. I can’t fault the cleanliness but the unhelpful staff and poor communication via email prior to the trip isn’t great.
Stayed 5 nights in May 2019
Response from Antonis on 14 Aug 2019
Dear Helena, It was a pleasure serving you and your family. I really appreciate you taking the time to share your feedback and being so open with us. I'm glad you were satisfied with hotel cleanness and location.. We hope you'll come and see us again soon! Best regards, Antonis

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad del personal y limpieza. Habitaciones muy amplias. No dieron una cuadruple para 2.
Stayed 6 nights in Sep 2019
Response from DoreHotel on 13 Oct 2019
Thank you very much for your review! We hope to see you again in the future!

8/10 Good

Morten

Stayed 3 nights in Sep 2019

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren das erste mal in Kreta. Hat uns sehr gut gefallen. Es ist eine schöne Insel. Hotel ist schön, Frühstücksbuffet ausreichend. Eine kleine Anmerkung die Beschriftung am Buffet gab es nur alle 2 Tage. Duschvorhang für ein 4 Sterne Hotel nicht akzeptabel. Hatten ein Zimmer im Untergeschoss leider gab es auf der kleinen Terrasse keine Möglichkeit die nassen Badesachen aufzuhängen. Wir musste es auf über die Gartenstühle hängen. Personal ist sehr freundlich und hilfsbereit. Wir würden dieses Hotel wieder buchen.
Stayed 11 nights in Aug 2019
Response from DoreHotel on 13 Oct 2019
Thank you very much for your review! We hope to see you again in the future!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fräscht hotell på lugnt läge med stor pool
Jättefina och rymliga rum. Vi bodde i familjerum. Enda minus är lite för hårda sängar för alla i familjen (smaksak) samt liten dusch med draperi - kommer lätt vatten på golvet i trångt badrum för fyra personer. Läget är mycket bra. Lugnt och ändå nära till huvudgatan och stranden. Där rekommenderar vi att ligga vid Sebastians. Dore har trevlig personal. Fantastisk pool, jättestor. Frukost ok men jag hade inte valt halvpension igen för middagsbuffén är relativt smaklös. Hade varit bättre att rikta in sig på tex två rätter och göra dem bra. Mer smak o krydda behövs. Efterrätterna var många ovh borde varit mycket mindre i storlek. Jag kan tänka mig att bo här igen.
Stayed 7 nights in Jul 2019
Response from Antonis on 14 Aug 2019
Thank you very much for sharing your opinion on Dore Hotel. Your recommendations will be taken under considerations from the management for further improvement of our services. We hope to accommodate you again in the future, Best Regards,

8/10 Good

rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagno disastroso . Il resto ok
Tutto bello ma il bagno per un quattro stelle un disastro. Doccia con tenda e porta rotolo rotto . Doccia schiuma da mercato . Il resto tutto ok . Bella piscina .
Stayed 6 nights in Jul 2019
Response from Antonis on 14 Aug 2019
Dear Rosario , Thank you very much for your nice review! We are trying our best to ensure high quality services. Hotel was partially renovated this year and this winter we will proceed with further renovations including bathrooms. We hope to have the chance to accomodate you again in the future! Best regards,

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff molto gentile e disponibile. Ottimo il servizio di cena in camera quando non si arriva in orario per la cena. Buffet squisito! Unica pecca è l’orario di fine cena alle 21!
Stayed 8 nights in Jul 2019
Response from Antonis on 14 Aug 2019
Dear Guest , Thank you very much for your review! We hope to have the chance to accomodate you again in the future! Best Regards,

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from Antonis on 14 Aug 2019
Thank you very much for your review! Best regards,

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugnt, rent och fräscht hotell med fin pool. Ok frukost buffé. Provade buffé middag en kväll men tyvärr blir det oftast torrt och överkokt. Men det finns många bra restauranger i närheten. Hade rum med seawiew. Vill man sitta på balkongen på eftermiddagen blir det väldigt varmt då solen ligger på hela eftermiddagen. Sköna sängar! Överlag ett trevligt hotell som jag absolut kan tänka mig att åka tillbaka till igen. Reste i slutet på juni, två vuxna och en 16 åring.
Stayed 6 nights in Jun 2019
Response from Antonis on 14 Aug 2019
Thank you so much for your kind words! We do truly hope to have the pleasure to welcome you once again in our Hotel! Best regards,