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Reviews of Kassavetis Center - Hotel Studios & Apartments

2 out of 5
Kassavetis Center - Hotel Studios & Apartments
Limani, Hersonissos, Crete Island

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 81 reviews" "
Rating 8 - Good. 21 out of 81 reviews" "
Rating 6 - Okay. 20 out of 81 reviews" "
Rating 4 - Poor. 8 out of 81 reviews" "
Rating 2 - Terrible. 7 out of 81 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Julianne

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were very helpful & room cleaned, beds & towels changed regularly. Room itself was shabby & poorly equipped. The area was very noisy, especially weekends
Stayed 10 nights in Sep 2022

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, room comfort
Gross! Stay away!
Stay away. We had a two night reservation and left after the first night. Very much a spring break, hostel apartment situation. While it’s close to night life… it’s not clean and it’s loud. the pictures are better than in person… they didn’t even advertise a picture of the shower and there’s a reason. Save your money and spend a little more to go somewhere else.
Stayed 2 nights in Sep 2022

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location right in the centre of Hersonissos minutes from on the beach and shops and Restaurants we had a lovely sea view room worth paying the extra for . The staff were helpful and friendly. Rooms cleaned every day . The property it’s self could do with a bit of updating
Stayed 11 nights in Sep 2021

10/10 Excellent

Fionnuala

Liked: Cleanliness, room comfort
Excellent location, friendly staff
Great location, very friendly and helpful staff. Very clean, rooms cleaned and clean towels everyday. Right on beachfront,close to beach, restaurants and shops. Really enjoyed my stay here. Good size rooms
Stayed 7 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from The Kassavetis Hotel Team on 4 Oct 2019
Thank you very much. Hope to see you sometime again in the future. All the best The Kassavetis Hotel Team

10/10 Excellent

FERNANDO

Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2019
Response from Kassavetis on 4 Sept 2019
Thsank you very much !!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i loved the hospitalilty and the staff was great , but most important it was a great location .
Stayed 7 nights in Sep 2018

2/10 Terrible

lia, israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not recommended
not clean, no arranging rooms, no air condition, no warm water, the smell of sewage, very disappointing
Stayed 4 nights in Jun 2018

8/10 Good

Kevin

Liked: Staff & service
Disliked: Property conditions & facilities
Great location
This is a very rundown place, but was very good for the price. There were holes and stuff on seats, sheets and curtains, but nothing serious. This was probably a really nice place in the 70s. This was close to the bus stop, tons of restos and bars, a super market. It was great. My only issue was that they left the bathroom window open when I arrived at night and mosquitoes bit me like crazy that night. The AC also dropped water and housekeeping never came.
Stayed 2 nights in Sep 2017

8/10 Good

Rayne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breathtaking view and amazing location!
located in the most convenient spot right on the beach, along a strip of amazing shops and bars and restaurants! all you need is within walking distance. the receptionist we had was an amazing man! super friendly and was absolutely fine with the late check in. only thing is that we weren't given fresh linen but other than that everything was amazing!!
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Best location , very nice stuff, bad cleening
The rooms are not clean, but sheets and towels ok. In my bath there was a sewage smell . The pools are not clean (a sand in the pool floor) .The hotel neens reinovation. The facilities are ok. The room kitchen very comftable, the staff is very nice and helpfall.
Stayed 4 nights in Aug 2017

2/10 Terrible

Trevor, Essex

Disliked: Cleanliness, property conditions & facilities, room comfort
If you like being woken by drunken teens!
Not the place to recommend for families. Woken in the small hours with drunken behaviour, room parties and banging doors. Staff appeared genuinely embarrassed by the whole situation. Teens / 20 somethings all drinking, smoking and eating in the very small pools, which was intimidating for my girls. We had to go elsewhere every day to enjoy our holiday. I don't think I need to say anymore than this.
Stayed 14 nights in Jul 2017

8/10 Good

Shlomi

Great location, equal the cheap price
Great location but the hotel not wow but cheap and Equal the payment.. fit for people who want go out most go outside... and the air conditioner was great and work even we go out from the room
Stayed 3 nights in Jul 2017

10/10 Excellent

Mary, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid Room with a View
This hotel was exceptional! My room was cleaned daily and that was great. My room was big and fitted my entire family comfortably. The air-con was working properly and very satisfactorily. The entire hotel staff were very very helpful with directions to any where we wanted to go including finding the nearest hairdresser! Most of the staff spoke English. The hotel has many many swimming pools if we didnt want to go to the beach which was a simple stroll down the lane. My room had a small kitchenette which made it sooo easy to have a quick breakfast if need be. Overall I / we really enjoyed the stay at kassavetis studio apartments & Hotel. It is central to everything in Hersonissos, Crete, Greece
View from my room
My excellent room
One of the many swimming pools
View from the rooftop pool

6/10 Okay

nikita, devon uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach and facilities
Arrived late and room was still waiting Shower was either very hot or cold as tap adjustment not working Contents of room furniture were all ok Handy for bars supermarkets etc Ideal for 18-30 age groups

10/10 Excellent

Eirini

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Francesco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nel complesso ottima struttura, ben posizionata e personle cordiale
Stayed 7 nights in Jun 2023
Response from Theo on 3 Jul 2023
Grazie mille per le tue gentili parole.Speriamo di avere il piacere di ospitarvi di nuovo a Hersonissos e Kassavetis Hotel.

8/10 Good

Veronika

Travelled with group
Gutes Preis-Leistungs-Verhältnis
Sehr einfach gehaltenes Hotel, aber Preis-Leistung ist umschlagbar! Natürlich nicht das sauberste, das Bad ist schon gewöhnugsbedürftig, aber es ist 2 Minuten vom Strand entfernt und zum übernachten/arbeiten reicht es vollkommen aus!
Stayed 4 nights in Sep 2022

4/10 Poor

Stefan

Travelled with family
Disliked: Property conditions & facilities
Täglich Stromausfälle, einmal Zimmer gewechselt, trotzdem kein Meerblick wie bezahlt. Hotel mitten auf der "Partymeile", Lärm bis 6.00 Uhr morgens. Absolut nicht zu empfehlen.
Stayed 7 nights in Aug 2022

10/10 Excellent

MARIE

Travelled with family
Liked: Cleanliness, room comfort
Très satisfaite de ce séjour
Chambres très propres Personnel très chaleureux et prompt à rendre service. Tout près de la plage et de la zone festive . Naturellement on ne vient pas y chercher le calme absolu mais en fermant les fenêtres, mettre la clim et prévoir des bouchons, ça passe
Stayed 7 nights in May 2022
Response from Reception on 24 Jun 2022
Thank you very much for your feedback. We hope to see you again. All the Best Kassavetis Hotel

10/10 Excellent

Alessandro

Travelled with group
Liked: Cleanliness, room comfort
Excellent position
kassavetis is a beautiful hotel structure in the real center of hersonissus, 3 swimming pools and the sea at 50 meters, clean and friendl
Stayed 4 nights in Jul 2021

10/10 Excellent

Paolo

Travelled with group
Liked: Cleanliness, room comfort
Excellent apartment for our needs
Kassavetis is located is the real center of hersonissos. Receptionist was very kind and helpful. we stayed in this aparthotel 3 weeks. we chose it for its excellent value for money. the apartment was on the ground floor with independent entrance, equipped with fridge and electric oven and sink. cleaning is on request as often as needed. the staff paid attention to all our needs even the courtesy to print the return plane tickets. what can i add, on my next vacation in hersonissos i will definitely stay here again. thanks kassavetis
Stayed 7 nights in Aug 2021

10/10 Excellent

Özlem, Germany

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sehr zentrales Hotel. Wir waren sehr zufrieden die Mitarbeiter sind total freundlich. Empfehle ich sehr gerne weiter.
Stayed 9 nights in Sep 2020
Response from KASS on 23 Sept 2020
THANK YOU VERY MUCH! LOOKING FORWARD TO SEE YOU AGAIN KASSAVETIS HOTEL TEAM

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020
Response from Kassavetis Center on 15 Oct 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Jaq, Amsterdam

Travelled with group
Disliked: Cleanliness, amenities
Alles is oud en kapot, het ziet er niet uit. ze willen je op alles naaien zodat ze de borg kunnen inhouden
Stayed 7 nights in Aug 2020

10/10 Excellent

Yvo, Saarland

Travelled with family
Liked: Cleanliness, amenities
Ganz liebes Personal, super Lage, nur wenige Schritte ins Treiben, das Hotel war zu dieser Zeit fast leer, Ende Oktober konnten wir noch baden, wir waren sehr zufrieden
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
utmärkt städning, men bara byte av sängkläder 1 gång på 14 dagar fanns inte all utrustning i köket
Stayed 15 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
De ligging is goed alleen heel veel lawaai van de New Yorker is een discotheek gaat tot s'morgers 6.00 uur door
Stayed 10 nights in Sep 2019

8/10 Good

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Aug 2019

6/10 Okay

L.M., Potsdam

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
:-) tägliche Reinigung und Handtuchwechsel, sehr freundliches Personal Klimaanlage funktionierte und Kühlschrank war sauber. sehr schöne Poolanlage und Pools :-( die Ausstattung der Küche war schauderhaft. Total unvollständiges Zubehör, kein Trinkglas, kein Suppenteller, wie hätte ich Suppe essen sollen? aus kleinen Kaffeetassen? Topf auf Nachfrage....alles schmuddelig, nicht mal Geschirrtuch oder Spülmittel, die Arbeitsplatten hatten Benutzungsspuren von Vornutzern, es war alles nicht so appetitlich die Couch war total schmutzig, nur nicht draufsetzen. Alle Geschäfte in der Anlage waren verlassen und leergeräumt, sah irgendwie nach Lost Place aus...
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
La spiaggia si raggiunge a piedi ,tutte molto piccole e non libere .l'albergo affaccia alla via pedonale frequentata di notte da molti giovani,impossibile dormire .le pulizie eseguite giornalmente con cambi lenzuola e asciugamani. Non idoneo x famiglie .
Stayed 9 nights in Jun 2019

10/10 Excellent

PANAGIOTIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from T on 8 Aug 2019
Thank you very much !!!

10/10 Excellent

Mohamed

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from T on 10 Aug 2019
Thank you very much !!!

8/10 Good

saloua, Chersonisos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La localisation de l'hotel est superbe assez proche de commerce touristique et d'autre ville, facile d'accès. La piscine et espace de détente avec les transat ..
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
You get what you pay for
The location is central, and by virtue of being on the side street it's not too loud. The wifi is acceptable. The room is just fine. However, the air conditioner's remote control was not working, handing it to the reception desk did not result in any improvement. The temperature therefore could not be adjusted, so one had to use workarounds, such as freezing the room early to last all night. The shower is small, surrounded by a sad plastic curtain which does not prevent water splashing out and literally covering half the bathroom's floor. Could use an improvement/renovation. Finally, for inexplicable reasons, all hotels in the world that ask for a security deposit, they usually say it in advance and put the security deposit on the credit card as a hold until the visitor leaves. This hotel asked for €30 in cash as security deposit, without warning! Asking ppl to go to the ATM to check in? Unacceptable.
Stayed 4 nights in Jun 2019

10/10 Excellent

PANAGIOTIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from T on 8 Aug 2019
Thank you very much !!!

10/10 Excellent

Chantal, Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon emplacement, appartement spacieux, personnel très sympatique et reactif
Stayed 7 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Établissement trop bruyant Mais le personnel est compétant
Stayed 14 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Complex is verouderd de kamers waren redelijk schoon. Kamers met zeezicht hebben ontzettend last van de muziek van de disco gaat tot 6 uur s'morgens door.
Stayed 14 nights in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
le wifi fonctionne, mais dès qu'il y a plusieurs personnes connecté, le wifi a du mal à fonctionner.. Le service de ménage étant très bien
Stayed 16 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
mit Freunden in Ordnung
Zimmer war sehr groß für 2 Personen. Für einen Urlaub mit Freunden ausreichend, Zimmer ist etwas heruntergekommen. Unsere Tür hat sich sehr schlecht schließen lassen und insgesamt ist das Hotel sehr hellhörig. Wer jung ist und einen billigen Urlaub möchte, ist hier richtig, darf aber auch nicht viel erwarten. Top sind die drei Pools und die Lage zum Strand (ca 1-2 min) Ein Vormittag hatte man kein fließend Wasser, die Rezeption war allerdings sehr bemüht das Problem schnell zu lösen.
Stayed 7 nights in Aug 2018

6/10 Okay

SANDRINE, PIBRAC

Liked: Staff & service
Disliked: Property conditions & facilities
établissement bruyant , douche vétuste
l’établissement est très bruyant, on a été réveillé quasi toutes les nuits ( 4h du matin ), pas de micro ondes , quasi rien pour cuisiner ( repas basique), douche très petite avec le rideau collé au corps pendant la douche, la porte de la salle de bain ne peut s'ouvrir qu'à moitié et l'eau de la douche remonte par le siphon central de la pièce ce qui mouille tout le sol qui se salit vite
Stayed 7 nights in Aug 2018

2/10 Terrible

Joao

Não recomendo
Alugamos com base nas fotos do hotel, porém fomos hospedados em um anexo 500 m distante da área principal aonde fica a piscina e a recepção. O prédio parecia abandonado. A limpeza do quarto deixa a desejar.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Établissement spacieux
Bonne localisation, mais propreté à revoir. Bruyant pas vraiment idéal pour les familles mais parfait pour venir entre amis!
Stayed 12 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Для молодежи,и два-три дня провести в городе для осмотра достопримечательностей,если тихий спокойный отдых и море то не сюда,вечером шумно,но по-своему интересно.
Stayed 1 night in Jun 2018