AV MANUEL J CLOUTHIER Y CALLE HECTOR, BERLIOZ COL RESIDENCIAL CORDILLERAS, Zapopan, JAL
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Two days for a work trip and this was a great choice! Here are some reasons:
Convenient and free parking, friendly staff, free coffee in the lobby (various options), big rooms with kitchen and the rooftop pool is awesome!
Claudia
Stayed 2 nights in Apr 2024
Response from Candlewood Front Desk on 28 Apr 2024
¡Muchas gracias por hospedarse con nosotros!Nos alegra que su disfrutado de su hospedaje.
Great hospital, couple restaurants around the hotel. The bed was very confortable, only things is that the restroom had some hairs on the floor, other tan that everything was great
David
Stayed 3 nights in Mar 2024
Response from Candlewood Front Desk on 25 Mar 2024
Agradecemos mucho su comentario y su hospedaje con nosotros.Lamentamos mucho el inconveniente y queremos ofrecerle una disculpa y que nos brinde una nueva oportunidad de hospedarse con nosotros
Response from Hotel Candlewood Front Desk on 20 Mar 2024
¡Hola! Lamentamos mucho que su experiencia no fuera de su agrado, si hay algo en lo que podamos mejorar nos lo puede hacer saber y con gusto lo atenderemos.
Excelente opción en Guadalajara! Muy buen precio, buenas instalaciones, el hotel está ubicado en una plaza comercial llena de tiendas y restaurantes…
El hotel está en una zona muy segura y el personal súper amable… definitivamente me vuelvo a quedar en este hotel en mi próxima visita a Guadalajara!
GERARDO
Stayed 1 night in Mar 2024
Response from Candlewood Front Desk on 18 Mar 2024
¡Gracias por sus comentarios, nos da mucho gusto que su experiencia haya sido excelente!Esperamos verlo pronto.
We have received with great interest your valuable responses and we appreciate the time you have taken to grade us. We value you as our guest and your feedback is very important to us. Looking forward to be of service to you in the not so distant future, I remain. Sincerely, Carlos Flores RM
Hemos recibido con gran interés su evaluación.Le agradecemos mucho haberse tomado el tiempo para calificarnos y nos gustaría saber si tiene alguna sugerencia o comentario sobre la experiencia que tuvo con nosotros y que nos puedan ayudar para ofrecerle una mejor estancia en su próxima visita.Le envío un cordial saludo, esperando tener la oportunidad de atenderle nuevamente.Atentamente,Carlos Flores RM
Estimado Henry, agradecemos el que se haya hospedado con nosotros en hotel Candlewood, es para nosotros muy valioso el que se haya tomado el tiempo de calificarnos. Agradecemos su preferencia y esperamos pronto nos dé de nuevo la oportunidad de servirle. Reciba un cordial saludo de la Familia Candlewood Suites Guadalajara Galerías.
10/10 Excellent
Carlos, North Salt Lake
6 Dec 2023
Liked: Property conditions & facilities
Super clean and very affordable love the little coffee area employees they where very nice at the front desk I we return on my next visit to your beautiful Guadalajara!!
Carlos
Stayed 2 nights in Nov 2023
Response from Candlewood Front Desk on 8 Dec 2023
Thank you!We really appreciate your comments, we are more than happy to attend you on your next travel.
10/10 Excellent
Carlos
4 Dec 2023
Nice stay
Carlos
Stayed 4 nights in Nov 2023
Response from Berenice Arellanes on 7 Dec 2023
Estimado Sr. Carlos. Agredecemos su estancia con nosotros y su valoración de experiencia... esperamos pronto tenerlo de vuelta. Saludos de la Familia Candlewood y esperamos pase unas felices fiestas!
8/10 Good
Pedro
4 Dec 2023
Pedro
Stayed 2 nights in Nov 2023
Response from Berenice Arellanes on 7 Dec 2023
Estimado Sr. Pedro Agradecemos de antemano el haberse hospedado con nosotros en Candlewood Suites, y tomarse el tiempo de evaluar su experiencia; por favor dejenos saber el motivo por el cual no fue satisfactoria al 100% y así ver las áreas de oportunidad de mejoras y poder brindarle en su siguiente visita si nos da la oportunidad para darle un mejor servicio.
Estimado Carlos. Gracias por hospedarse con nosotros en hotel Candlewood, Esperamos pronto tenerlo de regreso. Saludos de todos los que hacemos parte de la familia Candlewood
4/10 Poor
Angela
16 Nov 2023
Angela
Stayed 5 nights in Nov 2023
Response from Candlewood Front Desk on 8 Dec 2023
Lamentamos mucho que su experiencia no haya sido completamente satisfactoria, Si hay algo que podamos mejorar puede hacérnoslo saber y con gusto atenderemos sus comentarios
Reasonable rate and exceeded expectations. Front desk super helpful & friendly and also spoke English. Snacks and drinks (alcohol as well) available to purchase in lobby as well as several food options in the attached retail plaza. Room was very clean and felt new and included kitchen with microwave and fairly large fridge. Nice outdoor pool on 3rd floor and gym available. Uber drivers found location easily. I almost never leave a review but this was such a pleasant experience I am. motivated to let others know.
frank
Stayed 1 night in Nov 2023
Response from Berenice Arellanes on 11 Nov 2023
Dear Frank Thank you for stay at Candlewood Suites, and we really apprecite your review about your experience,it was a plaesure to attend you and your comments make us to improve our services. We hope to see you back soon! Thank you again for been here at home. Best Regards!
Estimada Nathalie De antemano gracias por hospedarse con nosotros en Hotel Candlewood Suites Guadalajara Galerías y, por tomarse el tiempo de calificar su experiencia.Sus comentarios son de suma importancia para mejorar en las áreas pertinentes y seguir brindando un servicio de calidad para ustedes nuestros huéspedes.Reciba un cordial saludo de parte de la familia Candlewood y esperamos nos de pronto la oportunidad de servirle de nuevo en el futuro.
10/10 Excellent
Daniel
Travelled with family, Travelled with family and small children
And hopefully so soon can open another restaurants and stores in the mall, so you can have several options right here! We hope to see you back soon.. Thank you for your feedback.
Super comfortable and clean lots of restaurants within a 5min drive.
Rufino
Stayed 4 nights in Aug 2023
Response from Giovana Rubio on 23 Aug 2023
¡Hola Rufino!Muchas gracias por elegir Candlewood Suites Guadalajara Galerías para tu visita a la hermosa Perla tapatía, esperamos tenerte pronto de regreso.
Love that there is a plaza attached so if you don’t want to travel far you can walk right out of the hotel to the plaza. The hotel itself feels very safe and secure your have to have your room card to enter the hotel and elevator and they have free parking garage which is hard to find in the city. The staff was very friendly helpful and made check in/ out very easy. The room was very clean and beds really comfy. Would stay here next time I come
Cassandra
Stayed 1 night in Aug 2023
Response from Giovana Rubio on 23 Aug 2023
¡Hi Cassandra!Thank you for staying at the Candlewood Suites Guadalajara Galerías.We appreciate your comments and hope to have you back with us again soon.
Dear Heydi,Thank you for taking the time to tell us about your experience at Candlewood Suites GUADALAJARA GALERIAS.Please know that your feedback is extremely valuable to us.
10/10 Excellent
Maria
Travelled with family
24 Jun 2023
Best hotel I ever stayed
Maria
Stayed 7 nights in Jun 2023
Response from Giovana Rubio on 9 Jul 2023
Dear Maria Orbitz,Thank you for taking the time to tell us about your experience at Candlewood Suites GUADALAJARA GALERIAS.Please know that your feedback is extremely valuable to us.
My sister and I had a great time the hotel is inside of what we would call a plaza and everything I mean everything is there.
Maria
Stayed 2 nights in Jun 2023
Response from Giovana Rubio on 21 Jun 2023
¡Hola María!Thank you for taking the time to tell us about your experience at Candlewood Suites GUADALAJARA GALERIAS.Please know that your feedback is extremely valuable to us.
Dear Jose,Thank you for taking the time to tell us about your experience at Candlewood Suites GUADALAJARA GALERIAS.Please know that your feedback is extremely valuable to us.
8/10 Good
Yahaira
17 Apr 2023
Yahaira
Stayed 3 nights in Mar 2023
Response from Giovana Rubio on 19 Apr 2023
Dear Yahaira,Thank you for taking the time to tell us about your experience at Candlewood Suites GUADALAJARA GALERIAS.Please know that your feedback is extremely valuable to us.
The room was good sized and perfect for a six day stay.
Tom
Stayed 5 nights in Apr 2023
Response from Giovana Rubio on 19 Apr 2023
Dear Tom,Thank you for taking the time to tell us about your experience at Candlewood Suites GUADALAJARA GALERIAS.Please know that your feedback is extremely valuable to us.
It was convenient for the shopping we needed to do and for the dining facilities nearby.
Tom
Stayed 2 nights in Mar 2023
Response from Giovana Rubio on 19 Apr 2023
Dear Tom,Thank you for taking the time to tell us about your experience at Candlewood Suites GUADALAJARA GALERIAS.Please know that your feedback is extremely valuable to us.
Brand new hotel. Clean, spacious, great staff. Close to shopping and lots of dining options. Will deff stay again. Thank you!
Dina
Stayed 1 night in Mar 2023
Response from Giovana Rubio on 19 Apr 2023
Dear Dina,Thank you for taking the time to tell us about your experience at Candlewood Suites GUADALAJARA GALERIAS.Please know that your feedback is extremely valuable to us.
I like that the rooms looks like a mini hpuse with a fridge, stove and everything you need to do your own food
Ricardo
Stayed 3 nights in Mar 2023
Response from Giovana Rubio on 19 Apr 2023
Dear Ricardo,Thank you for taking the time to tell us about your experience at Candlewood Suites GUADALAJARA GALERIAS.Please know that your feedback is extremely valuable to us.