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Reviews of Holiday Inn Express Guilin City Center, an IHG Hotel

3.5 out of 5
Holiday Inn Express Guilin City Center, an IHG Hotel
No 30 Yiren Road, Xiufeng District, Guilin, Guangxi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 53 reviews" "
Rating 8 - Good. 18 out of 53 reviews" "
Rating 6 - Okay. 2 out of 53 reviews" "
Rating 4 - Poor. 1 out of 53 reviews" "
Rating 2 - Terrible. 1 out of 53 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in Guilin. Hotel also has washer/dryer which is excellent for travellers. We booked a family room, ot was spacious and comfortable for 3-4 people. Breakfast is also included which is a bonus.
Stayed 3 nights in Apr 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, had a newly renovated feel to it. Spacious rooms with plenty of places to place luggage. Breakfast was a bit poor in comparison to other hotels we’ve been to but the rest was ok
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, walkable. Very good breakfast
Stayed 1 night in Dec 2023

8/10 Good

Bin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very helpful . Very good location. Strong recommendation to stay.
Stayed 1 night in Nov 2023

10/10 Excellent

Zhanping

Liked: Cleanliness, staff & service, property conditions & facilities
Large clean modern room
Stayed 3 nights in Sep 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and manager went out of their way and surprised me with extra kindness. Really glowing kindness. This was my second stay in Guilin and loved it more than the Sheraton Guilin due to personal touchers and help with transport and Pandemic rules. I was not expecting breakfast to be much,--but it was surprisingly good for healthy eaters like me.
Stayed 3 nights in Jul 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really just a great hotel all around. It’s clean, comfortable, in a great location, and is an amazing value. This will be my go-to every time I stay in Guilin in the future!
Stayed 5 nights in Jan 2021

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to major attractions
Holiday Inn Express is in the heart of Guilin and walking distance to all of the city’s major attractions. Easy walk to Diecai Hill and Twin Pagodas. Lots of food options nearby. Double beds get the street view while single occupancy get the view of the back alley. (You can see other hotel room windows). Besides that, comfortable and if you go take the boat trip to Yangshuo, the pick-up is across the street. They all speak Snglish and will help plan your trip. Comfortable stay!
Diecai Hill
Twin Pagodas (Sun and Moon)
Across from hotel
Stayed 1 night in Aug 2020

10/10 Excellent

Yi-Chin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel at a good location. Breakfast can be improved
Stayed 3 nights in Nov 2019

10/10 Excellent

KK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, convenient for sightseeing and eating. The front desk staff speaks English. We stayed at Family room, room big and clean. Free breakfast included, tasted good as well. Initially I didn’t expect too much but turned out to be a very good stay. Highly recommended.
Stayed 2 nights in Nov 2019

10/10 Excellent

peter, maryland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Right on the edge of the pedestrian street . We arrived at 10 am and was allowed to check in .
Stayed 3 nights in Nov 2019

10/10 Excellent

Kern

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely the best Holiday Inn Hotel in China
Stayed for 2 days. Excellent location, accessible to Zhengyang Road & others. The room is spacious and clean . This ranked as one of the better holiday Inn hotels I stayed in China. Check in/ out were seamless Definitely will recommend to people going to Guilin & will stay there again. Keep it up, staff of Holiday Inn.
Stayed 2 nights in Oct 2019

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Harman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip in Guilin and Yangshuo
It's great and fantastic. Breakfast too, suits most people from Asia (could be less for Westerner). The staffs speak reasonable English, especially Ms Lulu. Laundry facilities are excellent.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
due to location, a little noisy, but quiets down after mid nite
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店位置優越，左面是食街，右面是步行街，相當方便。 飯店房間面積寛敞，高級房有500 呎，有軟硬枕頭及小梳化。設計簡約。 $400 元以下包早餐是非常性價比高
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the city center. Good value for money.
Stayed 4 nights in May 2019

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
New, convenient location and really great service. Will definitely recommend to others and return. Thanks to the lovely staff at reception who were really friendly and incredibly helpful.
Stayed 1 night in May 2019

10/10 Excellent

Rickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and friendly staff. Only wifi signal not strong
Stayed 1 night in Apr 2019

8/10 Good

Jaejun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Kwok Sing

Stayed 1 night in Nov 2023

10/10 Excellent

BYONGWOON

Stayed 2 nights in Nov 2023

8/10 Good

SIDI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but little wear and tear
You will stay in the middle of the city center, in the same building as McDonalds. Cannot get more confident location. The hotel offer much value for the price level. In addition the hotel also offers a generous breakfast buffet. The hotel’s interior is modern and cozy, but as the price can tell it is a budget hotel so cannot expect a 5 star standard. Cleaning is done well but around some corners, especially in bathroom you will find water damaged marks on the walls. All the staff are super friendly, from caring ladies on the breakfast to front desk personnel. Especially Miranda that’s also speak English. Very kind and friendly, hospitality with great touch of understanding customers’ requests.
Stayed 1 night in Sep 2023

8/10 Good

Wei Cheh

Liked: Cleanliness, staff & service, property conditions & facilities
Room is little on smaller side
Stayed 5 nights in Jul 2023

2/10 Terrible

CHING MAN

Stayed 3 nights in Jul 2023

4/10 Poor

CHING MAN

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
前台人員, 技術人員態度欠友善,早餐餐廳一股怪氣味, 味道欠佳. 深夜多次被空間噪聲驚醒, 房間隔音不足.
Stayed 3 nights in Jul 2023

10/10 Excellent

MAN CHEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Mikael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

MO

Stayed 1 night in Oct 2022

10/10 Excellent

Laiwan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
真的不錯
房間不大，整潔服務很好，設備齊全，很喜歡早餐，十分好味，桂林米粉很好吃，地理位也十分好，樓下就有很多店，去景點也方便
Stayed 1 night in Apr 2021

10/10 Excellent

Ka Chon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新淨，位置一流
早餐很豐富，設備環境服務都很好，交通超級方便
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店很新，位置好，在市區中心，很方便。
Stayed 1 night in Sep 2020

10/10 Excellent

SHENGYU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常滿意
房間寬敞，整潔，服務員態度良好，早餐多選擇，不斷添加食物。位置也非常方便，離西站只需半小時車程。
Stayed 2 nights in Dec 2019

10/10 Excellent

Kwok Leung

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Wang Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

6/10 Okay

SUK HAR

Liked: Cleanliness
空調只開鮮風，沒有冷氣提供的，又開不到窗 ，很悶熱
Stayed 2 nights in Oct 2019

8/10 Good

lai ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点附近有食肆及步行街，而且可步行去附近景區，住宿整潔，員工态度很懇切。
Stayed 2 nights in Oct 2019

8/10 Good

A

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service Reception katastrophal - Rest prima
Das Personal an der Reception spricht kaum English und hat uns versucht einen Ausflug anzudrehen. den wir anschliessen für einen Bruchteil selber organisiert haben!!! Die lage des Hotels ist ideal.
Stayed 2 nights in Sep 2019

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix
Hôtel en accord avec nos attentes, un frigo aurait été le bien venu contenu de la chaleur et du fait de l'obligation racheter l'eau en bouteille (a savoir que l'eau courante n'est pas potable en Chine).
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位子很好、也便宜，但隔間不好，比較吵
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist zentral, Zimmer sehr sauber und neu, hat viele Ablagemoeglichkeiten, Safe, Smart Tv, Parkettboden und im Flur vor den Zimmern Teppich (man hoert so nicht die Koffer der Gäste vorbeirollen) gut durchdacht. Personal kann englisch, was in China keine Selbstverständlichkeit ist. Kann man weiterempfehlen!
Stayed 2 nights in May 2019

8/10 Good

Henk, The Netherlands

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and friendly staff. Environment a bit noisy if you want to sleep with open window. English language speaking is quite basic.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常方便的酒店
性僨比非常高的酒店。酒店在市中心廣場旁，鄰近依仁步行街及正陽步行街，找食的、拢買的、找玩的都方便。酒店設施新簇，房間舒適。只是還有少許新裝修的氣味。
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

LOUISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Convenient location, many shops and restaurant around. However the breakfast buffet wasn't have much to choose.
Stayed 3 nights in Apr 2019