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ibis Hamburg City

3.0 star property
Comfortable hotel, walk to Moenckebergstrasse

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

ibis Hamburg City

Photo gallery for ibis Hamburg City

Front of property – evening/night
In-room safe, blackout curtains, soundproofing, free WiFi
Dinner served
Business centre
Eco-friendly toiletries, hair dryer, towels

Overview of ibis Hamburg City

Reviews
8.4

Very good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • RestaurantRestaurantRestaurant

Explore the area

Map
Amsinckstr. 3, Hamburg, HH, 20097
  • Popular LocationMehr!-Theater am Großmarkt16 min walk
  • Popular LocationHamburg City Hall17 min walk
  • Popular LocationElbe Philharmonic Hall3 min drive
  • AirportHamburg (HAM)29 min drive
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Room options

Room, 1 Double Bed (New Sleep Easy Concept)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About the area

Hamburg

Ibis Hamburg City is located in Hamburg-Mitte, a neighborhood in Hamburg, and is near a metro station. Moenckebergstrasse and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall, or consider Mehr!-Theater am Großmarkt for a night out.

What's nearby

  • Moenckebergstrasse - 8 min walk
  • Mehr!-Theater am Großmarkt - 16 min walk
  • Hamburg City Hall - 17 min walk
  • Miniatur Wunderland - 3 min drive
  • Elbe Philharmonic Hall - 3 min drive

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg Airport (HAM) - 30 min drive

Restaurants

  • Köz Ocakbaşı - Barbecue House - 9 min walk
  • Ocakbasi Grill House - 8 min walk
  • Restaurant Teheran - 9 min walk
  • Café Irma - 7 min walk
  • Oberhafenkantine - 9 min walk

About this property

ibis Hamburg City

Hotel near Moenckebergstrasse
Located close to Mehr!-Theater am Großmarkt and Hamburg City Hall, ibis Hamburg City provides a terrace, a shopping mall on site, and a garden. The on-site restaurant offers dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
Additional perks include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • A lift, a 24-hour front desk and a front desk safe
  • A vegetable garden and smoke-free property
  • Guest reviews give good marks for the helpful staff
Room features
All 252 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hairdryers
  • Daily housekeeping and phones

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 18 per night)

Food and drink

  • Weekday buffet breakfast available for a fee: EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping centre

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Contactless check-in and check-out are available

Check-out

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.00 for adults and EUR 9.50 for children
  • Self parking fee: EUR 18 per night
  • Pet fee: EUR 16 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

ibis Hamburg City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 270 out of 872 reviews" "
Rating 8 - Good. 476 out of 872 reviews" "
Rating 6 - Okay. 104 out of 872 reviews" "
Rating 4 - Poor. 14 out of 872 reviews" "
Rating 2 - Terrible. 8 out of 872 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Neil

Liked: Staff & service, room comfort
For 3 star was very basic with mice thrown in free
Although it was January and cold outside the room was far too hot even with the window open....then the traffic noise is immensely loud! Air con turned low didnt work either. Only one pillow for each person and no extras in the room so had to ask. No tea / coffee facilities in the room like basic UK hotels always provide. Wasn't great to see mice running between the restaurant area and lobby either at least two on two different occasions, took a video and told reception but they didn't seem that interested. Wont let me upload photos on here.
Stayed 3 nights in Jan 2024

6/10 Okay

Alhassan

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Alan

Stayed 3 nights in Aug 2023

4/10 Poor

Jason

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Was expecting best quality for the price . No coffee or refri on the room. No good info about tourism on the living room. No recognizing hotels.com gold status etc
Stayed 3 nights in Jul 2023

4/10 Poor

Siavash

Disliked: Staff & service, property conditions & facilities, room comfort
Too cheap to be good
- The room did not have a proper bed, it was a hard thin layer that looked more like a blanket. - The staff does not speak English well and have a very bad attitude towards the foreigners, specially from the US - It is overcrowded and small as a lot of people travel on budget. - The location is a bit odd as you have to pass under a bridge or take your luggages up and down the stairs for shortcut - There were a lot of construction and new development around that wasn't open and made this place look like a ghetto
Stayed 2 nights in Jul 2023

8/10 Good

Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, modern and clean. It was too bad that you couldn’t get anything at the cafe after breakfast was finished.
Stayed 3 nights in Jun 2023

8/10 Good

Myriam

Stayed 1 night in May 2023

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst pillow ever experienced in a hotel in 30 years.
Stayed 2 nights in Mar 2023