Located in Hamburg City Center neighborhood, Novum Hotel Hamburg Stadtzentrum is connected to a shopping center. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Close to Hamburg City Hall, Novum Hotel Hamburg Stadtzentrum provides amenities like a free breakfast buffet. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
A 24-hour front desk, multilingual staff and a lift
A front desk safe, luggage storage and a TV in reception
Smoke-free property
Guest reviews say good things about the breakfast
Room features
All guest rooms at Novum Hotel Hamburg Stadtzentrum boast thoughtful touches, such as premium bedding, as well as amenities, such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
Hypo-allergenic bedding and free cots/infant beds
Showers, free toiletries and hairdryers
Flat-screen TVs with cable channels
Heating, daily housekeeping and desks
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Free buffet breakfast available daily
Things to do
TV in common areas
Family friendly
Free cot
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Multilingual staff
Accessibility
Lift (80 centimetre wide door)
More
5 floors
Building
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Free cot
Hypo-allergenic bedding
Premium bedding
Bathroom
Free toiletries
Hair dryer
Shower
Towels
Entertainment
Flat-screen TV with cable channels
More
Desk
Free daily newspapers
Heating
Iron/ironing board on request
Safe
Soundproofed rooms
Policies
Check-in
Early check-in subject to availability
Contactless check-in and check-out are available
Check-out
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
Early check-in fee: EUR 15 (subject to availability)
Late check-out fee: EUR 15.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
Property is also known as
Hamburg Novum Hotel
Novum Hamburg Stadtzentrum
Novum Hotel
Novum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum
Novum Hotel Stadtzentrum
Novum Stadtzentrum
Novum Hamburg Stadtzentrum
Novum Hotel Hamburg Stadtzentrum Hotel
Novum Hotel Hamburg Stadtzentrum Hamburg
Novum Hotel Hamburg Stadtzentrum Hotel Hamburg
Novum Hotel Hamburg Stadtzentrum Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 92 out of 1000 reviews" "
10 - Excellent
92
Rating 8 - Good. 446 out of 1000 reviews" "
8 - Good
446
Rating 6 - Okay. 327 out of 1000 reviews" "
6 - Okay
327
Rating 4 - Poor. 84 out of 1000 reviews" "
4 - Poor
84
Rating 2 - Terrible. 51 out of 1000 reviews" "
2 - Terrible
51
7.8/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Graeme
Travelled with partner
24 Feb 2024
Liked: Staff & service
Room was a bit dated
Shower seal black
No tea and coffee in room
But not bad for one night
Graeme
Stayed 1 night in Feb 2024
6/10 Okay
Hitomi
29 Jan 2024
Hitomi
Stayed 1 night in Jan 2024
6/10 Okay
Rebel
Travelled with partner
27 Dec 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
Area around the property had a lot of homeless people and felt unsafe after dark. Hotel is basic and quite dated in the rooms but clean. Staff are friendly. Breakfast more basic than anticipated.
Price quality is average. Location to main train station is convenient however after dark the street is scary and full of junkies/homeless, it looks like walking in the Ghetto. The hotel itsself is very outdates and does not look like the photos. Bathroom and bedlinnen were clean, breakfast was good and staff very friendly, which somewhat justifies the price.
The hotel is convenient to access the central train station but the area is not pleasant. Also note the basic rooms do not have a private bathroom... which I haven't realized when I booked.