Hello,I am sorry if you were not satisfied with us here at The Knights Inn.We do require a credit card for a stay with us.This is for a security deposit. It is listed in our policy under deposit in our Expedia profile.Again I apologize for the inconvenience, but we do need to take a deposit from every guest.

Hello,Thank you for taking the time to leave us with this review score.We hope you had a wonderful stay!!

Hello Ralph,Thank you for providing us with your feedback.It was nice to have you as a valued guest of The Knights Inn Cobourg. We hope to see you again the next time you are in the area.

Hi Tashima,Thank you for providing us with your feedback. We are so pleased that you were happy with your accommodations!We look forward to seeing you again!

Hi Randy,Thank you for providing this great review score.It was lovely to meet you. You had a great sense of humor and personality. Take care and kind regards!

Hi Heather,Thank you for leaving us with this great review score.We hope to see you again!

Thank you for choosing our location for your lodging needs.We hope to see you again.Take care and kind regards! :)

Hi Greg,It's always nice to read your reviews.We are so lucky to have a loyal guest like you.I look forward to your next visit!

Hi Zorica,It was nice to have met you. We are so happy that you were pleased with your accommodations.We look forward to your next visit.

Hi Lori,Thanks for the great review! We can't wait for your next visit! Take care. :)

Hi Larry,Thanks for your feedback. We will address these issues right away, and we thank you for bringing them to our attention.Your room had a sofa as well as a desk with chair. We are sorry if they were not suited to your needs. Take care and warm wishes. :)

Thank you for the review score!

Hi Linda,We are so pleased you were happy with your accommodations here.Aside from the minor T.V. mishap. We look forward to your next visit! :)

Hi Jay,Thank you for letting us know that our staff were welcoming and accommodating to you.We look forward to seeing you again.

Hi Faye,Thank you for the review score.

Thank you for the review

Hi David,Thank you for providing us with your feedback. We are so pleased that you were happy with everything, including our staff and property.We hope to see you again in the near future,Until then, take care. :)

Hello,Depending on how early you would like to check in before the standard time, we do charge a small fee.Please let us know of your previous experience if you decide to book with us again, and we will make it up to you.Yes, Rick (our maintenance man) is awesome. He is such a great guy!

Thank you for the review Sheila. We appreciate you taking the time.

Hi John,Sorry about the wifi issue. Regarding the deposit, sometimes it takes your credit provider a few days to return your funds. We have no control over that. We do apologize for any inconvenience we caused you tho.

Hi Charlotte, Thanks for the great review score! :)

Hello Steven,It was great to have met you and your wife.It was so nice to see that you guys go out to support the little guy and even better to know that he won his games!We do hope he plays in the area again, so we can see you both!Take care and warm wishes to you all!! :)

Thanks for the review.We are so pleased that you enjoyed your stay.Take care! :)

Thank you for the review! :)

Hello Kathy,We appreciate your business, and it was wonderful to have met you and your husband.We thank you for bringing these issues to our attention, and they will be taken care of right away.I hope to see you again.

Sorry to see that you were not happy with your last stay.It would be helpful to know how we could improve your experience?

Thank you for letting us know about your experience.I am not sure about a "smell" but we do apologize if it was unpleasant for you. We are extremely close to everything. Walking distance to a number of things.Regarding your deposit, we released the hold the day after check out. We do not have any control over the policy of your credit provider on how long they take to release the funds back to you. But we are sorry for the inconvenience it caused to you.We hope to see you again, but if not, we understand and wish you all the best.Take care.

Hello,Thanks for the feedback. It is wonderful that you had a great stay.We hope to see you again!

Hi Jana,Thank you for the review

Thank you for the feedback ;)

Thanks for the review Kirk. It is greatly appreciated.

Thank you for being a loyal guest. I look forward to your next visit!

Thank you for the review

Hi Stu,Thanks for the review.Sorry about the wait. Sometimes I need to step away for a short while to pick up dinner or a coffee. I apologize for the inconvenience.Take care

Hello Steve,Thank you for taking the time to provide us with your feedback. I am so pleased that you were happy with your accommodations. It was a pleasure to meet you and your wife, and I look forward to seeing you again in the future if your travels bring you this way.Until then, take care and warm wishes to you both.

Hello Lexanne,Thank you for taking the time to provide us with your feedback. This is extremely helpful.I am so happy that you were satisfied with your accommodations, and the quality of your room and comfort.And thank you for the suggestions.I am going to take care of these issues personally. Constructive criticism is welcomed, as I am always trying to improve. I look forward to seeing you again.Until then, take care and warm wishes! :)

Hello Jason,Thank you for sparing a few moments to provide us with your feedback.I am sorry you did not have a nice walk over the 401 bridge.If I had of known you were walking, I would have offered you a ride. While we are apart of Cobourg, we are technically classified as Hamilton Township. Which means that we are just at the edge of the town of Cobourg. If you stay with us again in the future and you are heading into Cobourg by foot, just come to the office and let me know. I would be more then happy to take you across the bridge.Take care and best wishes! :)

Hello Ryan,Thank you for your kind words. It means a lot, and we are so pleased that you were 100% satisfied with your accommodations.It was lovely chatting with you upon check in, and I look forward to seeing you again the next time you are in the area.Until then, take care and warm wishes! :)

Hi Ryan,Thank you for always leaving us a positive review.It is extremely helpful, and we are happy to have you as a repeat customer.If you ever have any issues or requests, please do not hesitate to reach out to my directly. It would be my pleasure to help out in any way I possibly can.Until next time, take care! :)

Hi Rebecca,Thanks for taking the time to leave us with this review.I am so happy that you were satisfied with your accommodations and the quality of your room.I love having you as a repeat customer, and I enjoyed our conversation upon check in.I look forward to seeing you sometime after the new year when you do the swap of your tires and tree...lolUntil then, I wish you well and happy holidays!!Take care! :)

Hello Teresa,I am so pleased that you were happy with your accommodations.I look forward to your next visit! :)

Hello Carl,Thank you for leaving us this review.It is so helpful to us so we know how to improve our valued guests experience.I am happy that you found your accommodations clean and comfortable and our staff helpful.We can't wait for your next visit.Until then, take care! :)

Hello James,I am so happy that you were pleased with your room.I always look forward to reading our customers reviews because I want to be able to provide the best service possible.I hope to see you agian.Take care and kind regards! :)

Thank you for the review Suresh!

Hello Greg,It was so nice to see you again.I just love it when I see your name pop up in my upcoming reservations.I enjoy our chats.Can't wait until your next visit.Until then, take care and stay warm out there!! :)

Hello Diana,Thank you for taking the time to let us know what a stay at The Knights Inn was like for you.We try our best to ensure every guest has the best experience possible,and it looks like we achieved this with you.We look forward to your next visit.Until then, take care!! :)

Hello Jeff,Thank you for letting us know about the issues you experienced during your visit with us.There are no shades on our bathroom widows because we have the privacy glass on them.We hope you will give us another chance the next time your in the area to improve your experience with us.Take care and we hope to see you again.

Hello Courtney,Thank you for sparing some time to leave us with this review. It was so nice to have you and your family here. Your husband was so easy to talk to, and I really enjoyed my conversations with him. Very down to earth and funny!I am glad we were able to meet your expectations. We look forward to your next visit!Take care and very warm wishes to you and your wonderful family!!