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Reviews of Radisson Blu Resort & Thalasso, Hammamet

5 out of 5
Radisson Blu Resort & Thalasso, Hammamet
Avenue Hedi Nouira, Hammamet

Reviews

8.2

Very good

Rating 10 - Excellent. 332 out of 705 reviews" "
Rating 8 - Good. 205 out of 705 reviews" "
Rating 6 - Okay. 85 out of 705 reviews" "
Rating 4 - Poor. 45 out of 705 reviews" "
Rating 2 - Terrible. 38 out of 705 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The Guest Relations Manager, Sofia embodies a genuine customer service skills and competencies. She speaks English very well which was to our advantage as we either speak French or Arabic. We would have given the hotel a 5-star rating but we had some problems with our room, that prevented us from sleeping. However, Sofia quickly actioned and upgraded us to a better room, with an apology note and some sweets. Sofia also extended her services by connecting us to a guide and helping us with a lot of things, and tirelessly answering all our questions. We never ran out of them. We will definitely go back.
Response from Sofia Guest Relation Manager on 2 May 2024
Dear Mrs Margaret,Both personally and on behalf of the entire Radisson Blu Ressort & Thalasso Hammamet team, we thank you for this sharing of experience and for the trust you place in us, this reassures us in our search for the excellence every day. We will share your comments with our team, who will certainly be encouraged by your remarks,We are delighted that you had an excellent stay with us which allowed you to relax. We look forward to welcoming you again.Warm Regards,

6/10 Okay

rola

Business traveller
Liked: Amenities, property conditions & facilities
Not a 5 star standard
Stayed 4 nights in Feb 2024
Response from Guest Relations Manager on 4 Mar 2024
Dear Mrs Rola,thank you for taking the time to tell us about your experience at Radisson Blu,your feedback is very important to us .We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our most sincere apologiesAt Radisson Blu , we strive to provide a superior service experience for every customer.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Antoine, Cantonments

Travelled with family
Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Feb 2024
Response from Guest relations Manager on 20 Feb 2024
Cher Mr Antoine,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre dernière visite en Tunisie et d’avoir pris le temps de partager votre expérience avec nous. Vos éloges sur l’hôtel et vos compliments sur le personnel nous font très plaisir à lire et nous ne manquerons pas de partager votre avis avec nos équipes qui seront fière d’avoir pu contribuer à rendre votre séjour le plus agréable possible. Nous nous réjouissons de vous accueillir à nouveau.Bien à vous.

6/10 Okay

NICOLAS

nice beach. Very basic service and room. Not the most helpful staff. Just very basic with decent updated bathrooms. I wouldve rated higher if this wasnt rated as a 5 star hotel, which it definitely is not.
Stayed 2 nights in Jan 2024
Response from Guest relations Manager on 20 Feb 2024
Dear Mr Nicolas,Thank you for taking the time to tell us about your experience at Radisson Blu, your feedback is very important to us.We are sorry that the service did not meet your expectations, and we ask you to accept our most sincere apologies.At Radisson Blu, we strive to provide a superior service experience to every guest.We understand your concerns and hope that you will give us the opportunity to serve you better in the near future. Sincerely

10/10 Excellent

Sofien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Guest relations Manager on 29 Dec 2023
Cher Mr Sofien,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre dernière visite en Tunisie et d’avoir pris le temps de partager votre expérience avec nous. Vos éloges sur l’hôtel et vos compliments sur le personnel nous font très plaisir à lire et nous ne manquerons pas de partager votre avis avec nos équipes qui seront fière d’avoir pu contribuer à rendre votre séjour le plus agréable possible. Nous nous réjouissons de vous accueillir à nouveau.Bien à vous.

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2023
Response from Guest relations Manager on 26 Dec 2023
Dear Client,thank you for taking the time to tell us about your experience at Radisson Blu,your feedback is very important to us .We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our most sincere apologiesAt Radisson Blu , we strive to provide a superior service experience for every customer.We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous view and Friendly staff!
This is my fourth stay at the Radisson Blu in Hammamet and each time my experience has been wonderful. It’s a child friendly hotel, with a beautiful view, large indoor and outdoor pools, and easy access to their private beach. The staff are always friendly and pleasant and constantly available to make your stay as comfortable as possible. Highly recommended for anyone who needs a break, and especially for families.
Stayed 2 nights in Dec 2023
Response from Guest relations Manager on 29 Dec 2023
Dear host,Both personally and on behalf of the entire Radisson Blu Ressort & Thalasso Hammamet team, we thank you for this sharing of experience and for the trust you place in us, this reassures us in our search for the excellence every day. We will share your comments with our team, who will certainly be encouraged by your remarks,We are delighted that you had an excellent stay with us which allowed you to relax. We look forward to welcoming you again.Best Regards

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort - good value in the off season
Beautiful place and a fairly good value I think. Breakfast was great except the coffee was terrible. Service was excellent. Very comfortable and quiet rooms and beautiful location. Not much to pick at. Elevator was VERY small for the size of the resort and would never come down to the pool level. Other than that, I'm sure we'll come again.
Stayed 2 nights in Nov 2023
Response from Guest relations Manager on 17 Nov 2023
Dear Kenneth,We thank you for choosing the Radisson Blu Resort & Thalasso Hammamet for your last visit to Tunisia and for taking the time to share your experience with us. Your praise of the hotel and your compliments on the staff give us great pleasure to read and we will not fail to share your opinion with our teams who will be proud to have been able to contribute to making your stay as pleasant as possible. We look forward to welcoming you again.Yours truly.

10/10 Excellent

Hans Jorgen

Stayed 4 nights in Nov 2023
Response from Guest relations Manager on 17 Nov 2023
Bonjour Hans Jorgen,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre dernière visite en Tunisie et d’avoir pris le temps de partager votre expérience avec nous. Vos éloges sur l’hôtel et vos compliments sur le personnel nous font très plaisir à lire et nous ne manquerons pas de partager votre avis avec nos équipes qui seront fière d’avoir pu contribuer à rendre votre séjour le plus agréable possible. Nous nous réjouissons de vous accueillir à nouveau.Bien à vous.

10/10 Excellent

Maurice

Stayed 2 nights in Nov 2023
Response from Guest Relations Manager on 7 Nov 2023
Cher Mr Maurice,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre dernière visite en Tunisie et d’avoir pris le temps de partager votre expérience avec nous. Vos éloges sur l’hôtel et vos compliments sur le personnel nous font très plaisir à lire et nous ne manquerons pas de partager votre avis avec nos équipes qui seront fière d’avoir pu contribuer à rendre votre séjour le plus agréable possible. Nous nous réjouissons de vous accueillir à nouveau.Bien à vous.

10/10 Excellent

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right on the beach. Hotel is very clean and staff are friendly. We had half board. The food was a good mix of western and Tunisian and generally of good quality. Would stay again.
Stayed 4 nights in Oct 2023
Response from Guest relations Manager on 19 Oct 2023
Dear Mr Paul,We thank you for choosing the Radisson Blu Resort & Thalasso Hammamet for your last visit to Tunisia and for taking the time to share your experience with us. Your praise of the hotel and your compliments on the staff give us great pleasure to read and we will share your opinion with our teams who will be proud to have been able to contribute to making your stay as pleasant as possible. We look forward to welcoming you again.Yours truly.

4/10 Poor

Atinuke

Stayed 4 nights in Sep 2023
Response from Guest relations Manager on 9 Oct 2023
Bonjour Atinuke,Nous vous remercions pour votre avis.Cordialement

10/10 Excellent

Vanessa

Stayed 3 nights in Sep 2023
Response from Guest relations Manager on 28 Sept 2023
Chere Vanessa,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre dernière visite en Tunisie et d’avoir pris le temps de partager votre expérience avec nous. Vos éloges sur l’hôtel et vos compliments sur le personnel nous font très plaisir à lire et nous ne manquerons pas de partager votre avis avec nos équipes qui seront fière d’avoir pu contribuer à rendre votre séjour le plus agréable possible. Nous nous réjouissons de vous accueillir à nouveau.Bien à vous.

10/10 Excellent

Walid

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Guest relations Manager on 16 Sept 2023
Chèr Walid,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre dernière visite en Tunisie et d’avoir pris le temps de partager votre expérience avec nous. Vos éloges sur l’hôtel et vos compliments sur le personnel nous font très plaisir à lire et nous ne manquerons pas de partager votre avis avec nos équipes qui seront fière d’avoir pu contribuer à rendre votre séjour le plus agréable possible. Nous nous réjouissons de vous accueillir à nouveau.Bien à vous.

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Guest relations Manager on 16 Sept 2023
Cher Jan,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre dernière visite en Tunisie et d’avoir pris le temps de partager votre expérience avec nous. Vos éloges sur l’hôtel et vos compliments sur le personnel nous font très plaisir à lire et nous ne manquerons pas de partager votre avis avec nos équipes qui seront fière d’avoir pu contribuer à rendre votre séjour le plus agréable possible. Nous nous réjouissons de vous accueillir à nouveau.Bien à vous.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience!
Fantastic Experience! We spent the prior week exploring Tunisia via day trips from Tunis. Our four nights at the Raddison Blu were to simply relax, enjoy the beach, and recharge. The Raddison certainly allowed us to meet that objective. It is a beautiful hotel. The staff are very accommodating and helpful, especially Sophia at guest relations. The buffet breakfast was delicious and very generous. The hotel restaurants serve dinner too but the hotel is within walking distance of some good restaurants and the Medina is a short taxi ride away. The outdoor bar on the 2nd floor is a wonderful place to enjoy the evening under the stars. Plenty of Sun loungers at the pool and on the beach. Staff even sweep the beach to ensure that it is clear of any debris that washed ashore over night. We stayed in one of the suite, and our daughter in a traditional room. Both very comfortable. (The suite was nearly the size of some apartments back home.). Our suite, however, was set-up to accommodate four with extra beds in the living room rather than having a dining table and larger sofa. (Next time we’ll make a specific request.) The Raddison Blu is definitely on our “let’s come back here again soon” list.
Stayed 4 nights in Sep 2023
Response from Guest relations Manager on 12 Sept 2023
Dear Mr John,Both, personally and on behalf of the entire Radisson Blu Ressort & Thalasso Hammamet team, we thank you for this sharing of experience and for the trust you place in us. I will share your comments with our team, who will certainly be encouraged by your remarks,We are delighted that you had an excellent stay with us We look forward to welcoming you again.Thank you very much. you were a great guest as well as your family.

2/10 Terrible

Mohamed Hedi

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This is not a 5* Hotel. Very poor quality of everything
Stayed 1 night in Sep 2023
Response from Guest relations Manager on 10 Sept 2023
Dear Mohamed Hedi,thank you for taking the time to tell us about your experience at Radisson Blu,your feedback is very important to us .We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our most sincere apologiesAt Radisson Blu , we strive to provide a superior service experience for every customer.your feedback is very important to us .We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Thierry

Stayed 3 nights in Sep 2023
Response from Guest relations Manager on 10 Sept 2023
Dear Thieey,we appreciate your reviewWarm regards

6/10 Okay

HAYKEL

Stayed 2 nights in Sep 2023
Response from Guest relations Manager on 10 Sept 2023
Dear Haykel,Thank you for your review & we look forward to welcoming youBest regards again

10/10 Excellent

Marwen

Stayed 1 night in Sep 2023
Response from Guest relations Manager on 10 Sept 2023
Dear Marwen,Thank you for your review & we look forward to welcoming you againBest regards

10/10 Excellent

Colin

Stayed 5 nights in Aug 2023
Response from Guest relations Manager on 10 Sept 2023
Dear Colin,Thank you for your review & we look forward to welcoming youBest regards

10/10 Excellent

Thierry

Stayed 9 nights in Aug 2023
Response from Guest relations Manager on 10 Sept 2023
Dear Thierry,Thank you for your review & we look forward to welcoming youBest regards

2/10 Terrible

TECHNIPL

Stayed 2 nights in Aug 2023
Response from Guest relations Manager on 10 Sept 2023
Dear client,thank you for taking the time to tell us about your experience at Radisson Blu,your feedback is very important to us .We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our most sincere apologiesAt Radisson Blu , we strive to provide a superior service experience for every customer.your feedback is very important to us .We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 Poor

Benjamin

Stayed 4 nights in Aug 2023
Response from Guest relations Manager on 10 Sept 2023
Cher Benjamin,Merci pour votre avis & Dans l'attente de vous voir prochainementCordialement

10/10 Excellent

Skander van den

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and beach
Stayed 6 nights in Jul 2023
Response from Guest relations Manager on 15 Aug 2023
Dear Skander,Thank you for choosing the Radisson Blu Resort & Thalasso Hammamet for your last visit to Tunisia and for taking the time to share your experience with us. Your praise for the hotel and your compliments for the staff give us great pleasure to read and we will share your opinion with our teams who will be proud to have been able to contribute to making your stay as pleasant as possible. We look forward to welcoming you again.Kind Reagrds

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Guest relations Manager on 10 Aug 2023
Mr Mohamed,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre dernière visite en Tunisie et d’avoir pris le temps de partager votre expérience avec nous. Vos éloges sur l’hôtel et vos compliments sur le personnel nous font très plaisir à lire et nous ne manquerons pas de partager votre avis avec nos équipes qui seront fière d’avoir pu contribuer à rendre votre séjour le plus agréable possible. Nous nous réjouissons de vous accueillir à nouveau.Bien à vous.

4/10 Poor

Hedi

Stayed 3 nights in Jul 2023
Response from Guest relations Manager on 10 Aug 2023
Bonjour Mr Hedi,Merci d'avoir pris le temps de nous faire part de votre expérience au Radisson Blu, vos commentaires sont très importants pour nous.Nous sommes désolés que le service et la livraison n'aient pas répondu à vos attentes, et nous vous prions d'accepter nos excuses les plus sincèresChez Radisson Blu, nous nous efforçons de fournir une expérience de service supérieure à chaque client. Vos commentaires sont très important pour nous.Nous apprécions vos préoccupations et nous espérons que vous nous donnerez l'occasion de mieux vous servir dans un proche avenir. Bien à vous,

2/10 Terrible

Mohamed

Travelled with family
Liked: Cleanliness, staff & service
Not even 4 stars hotel.
I just can say the beach the only good thing, air conditioning in public areas at the hotel is sucks, if you would like to have lunch for example in cool place you won’t find, because it’s switched off at the restaurant. The pool very dirty I think they haven’t cleaned it for ages. Very bad internet. Towels at the beach it’s been used for ages has to be replaced. Not too much food selection. It’s very limited breakfast and dinner. It’s too long list to say
Stayed 2 nights in Jul 2023
Response from Guest relations Manager on 26 Jul 2023
Dear Mohamed,Thank you for taking the time to tell us about your experience at Radisson Blu,your feedback is very important to us .We are sorry that the service and delivery did not meet your expectations, and we ask you to accept our most sincere apologiesAt Radisson Blu , we strive to provide a superior service experience for every customer.your feedback is very important to us .We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

10/10 Excellent

Ghassan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, my second time
Stayed 6 nights in Jul 2023
Response from Guest relations Manager on 26 Jul 2023
Cher hôte,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre dernière visite en Tunisie et d’avoir pris le temps de partager votre expérience avec nous. Vos éloges sur l’hôtel et vos compliments sur le personnel nous font très plaisir à lire et nous ne manquerons pas de partager votre avis avec nos équipes qui seront fière d’avoir pu contribuer à rendre votre séjour le plus agréable possible. Nous nous réjouissons de vous accueillir à nouveau.Bien à vous.

2/10 Terrible

ines

Stayed 2 nights in Jul 2023
Response from Guest relations Manager on 22 Jul 2023
On behalf of the entire team, I sincerely apologize for any inconvenience you may have experienced. Rest assured that this in no way reflects the quality of the usual services that we provide to our customers. Hoping to have the pleasure of welcoming you back to our hotel.

2/10 Terrible

Mohamed

Stayed 3 nights in Jul 2023
Response from Guest relations Manager on 20 Jul 2023
Merci Monsieur d'avoir pris le temps de poster un avis concernant votre récent séjour au Radisson Blu Resort & Thalasso Hammamet Au nom de toute l'équipe, je m'excuse sincèrement pour tout inconvénient que vous pourriez avoir rencontré. Soyez assurés que cela ne reflète en rien la qualité des services habituels que nous fournissons à nos clients. En espérant avoir le plaisir de vous accueillir à nouveau dans notre hôtel.

10/10 Excellent

Ahmed

Stayed 1 night in Jul 2023
Response from Intidhar Bahri on 16 Jul 2023
Cher Monsieur AhmedNous vous remercions pour vos commentaires suite à votre séjour au Radisson Blu Hammamet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs.Cordialement

8/10 Good

Mounir

Stayed 2 nights in Jul 2023
Response from Intidhar Bahri on 16 Jul 2023
Madame, Monsieur Nous vous remercions pour vos commentaires suite à votre séjour au Radisson Blu Hammamet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs.Cordialement,

10/10 Excellent

Nicole

Stayed 2 nights in Jun 2023
Response from Guest relations Manager on 26 Jul 2023
Cher hôte,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre dernière visite en Tunisie et d’avoir pris le temps de partager votre expérience avec nous. Vos éloges sur l’hôtel et vos compliments sur le personnel nous font très plaisir à lire et nous ne manquerons pas de partager votre avis avec nos équipes qui seront fière d’avoir pu contribuer à rendre votre séjour le plus agréable possible. Nous nous réjouissons de vous accueillir à nouveau.Bien à vous

10/10 Excellent

lise

Stayed 1 night in Jun 2023
Response from Intidhar Bahri on 2 Jul 2023
Cher Hôte,Nous vous remercions pour vos commentaires suite à votre séjour au Radisson Blu Hammamet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs.Cordialement,

10/10 Excellent

JUAN CARLOS

Stayed 1 night in Jun 2023
Response from Intidhar Bahri on 2 Jul 2023
Cher HOTE, Nous vous remercions pour vos commentaires suite à votre séjour au Radisson Blu Hammamet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs.Cordialement,

8/10 Good

Thierry

Stayed 9 nights in May 2023
Response from Intidhar Bahri on 13 Jun 2023
Madame, Monsieur Nous vous remercions pour vos commentaires suite à votre séjour au Radisson Blu Hammamet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs.Cordialement,

8/10 Good

Mélanie

Stayed 2 nights in Jun 2023
Response from Intidhar Bahri on 13 Jun 2023
Madame, Monsieur Nous vous remercions pour vos commentaires suite à votre séjour au Radisson Blu Hammamet. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs.Cordialement,

2/10 Terrible

hedia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Well the AC does not work because the only turn it on for the month of June and August! a young Front desk clerk will chase you like a thug asking about settle your account charges before leaving and call the door man warning him to stand by until you pay ! It’s crazy ..when I asked him why he behaving that way …he state “ most hotel residents forget to pay “ I can’t make this up
Stayed 11 nights in Apr 2023
Response from Intidhar Bahri on 8 May 2023
Dear Guest, Thank you for your candid review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will share your comments with our team in order to take the appropriate measures and enhance the quality of our services. It is our hope that you will give us the opportunity to better serve you in the future. Please feel free to contact me to discuss the situation further Sincerely, Guest Relation

6/10 Okay

HAZEM

Liked: Cleanliness, staff & service
Room service not the best.
Stayed 3 nights in Apr 2023
Response from Intidhar Bahri on 2 May 2023
Dear HAZEM Thank you for taking the time to share your feedback from your visit to Radisson Blu Resort & Thalasso, HammametWe are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Sohar, I look forward to welcoming you back.Sincerely, IntidharRadisson Blu Resort & Thalasso, Hammamet

10/10 Excellent

IBRAHIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Intidhar on 21 Apr 2023
Bonjour Monsieur IBRAHIM,Merci d'avoir partagé votre expérience et au plaisir de vous revoir au Radisson Blu Hammamet.Cordialement,

10/10 Excellent

Hicham

Stayed 2 nights in Mar 2023
Response from Intidhar on 18 Mar 2023
Cher Monsieur Hicham,Nous vous remercions d'avoir pris le temps pour nous donner votre avis, et espérons vous revoir prochainement parmi nous.Cordialement,Guest relation service

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and eager to please.
Stayed 3 nights in Mar 2023
Response from Intidhar on 16 Mar 2023
Dear Andrea,Thanks for sharing your valuable feedback with us and hope to see you again in Radisson Blu Hammamet.Best regards,Guest relation team

6/10 Okay

arij

Stayed 2 nights in Jan 2023
Response from Guest relation on 19 Jan 2023
Chère Madame Arij,Merci pour votre retour et au plaisir de vous revoir parmi nous. cordialement,

10/10 Excellent

Lounes

Stayed 9 nights in Sep 2022
Response from Guest relations Manager on 20 Dec 2023
Cher Mr Lounes,Nous vous remercions pour votre avis & dans l'attente de vous accueillir prochainementBien à vous.

8/10 Good

Guillaume

Stayed 4 nights in Sep 2022
Response from Intidhar Bahri on 6 Oct 2022
Dear Guest , We very much appreciate your comments regarding your stay at Radisson Blu, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely

8/10 Good

oumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022
Response from intidhar Bahri on 25 Sept 2022
Cher Client,Nous vous remercions d’avoir choisi le Radisson Blu Resort & Thalasso Hammamet pour votre séjour .

4/10 Poor

veronica

Akta er för poolbaren
Inga kvitton i poolbaren gjorde att jag fick betala dubbelt för våra luncher. Jag betalade kontant varje dag vid poolen men vid utcheckning fanns allt som obetalt! Stressad valde jag att betala allt, igen. Tråkig frukostbuffé och det var längesedan hotellet var fräscht som på bilderna. Sunkigt och inte alls 5⭐️Inte ens nära. Dåligt matutbud, pizza med 3 kilo fet och rinnig ost och hamburgaren var gjord av lammkött. Inte mycket ätbart. Kvälls buffén var däremot helt ok. Personalen trevlig och tillmötesgående förutom vid utcheckningen.
Stayed 6 nights in Sep 2022
Response from intidhar Bahri on 25 Sept 2022
Cher Client, Je vous remercie d'avoir pris le temps de poster un avis concernant votre récent séjour au Radisson Blu Resort & Thalasso HammametAu nom de toute l’équipe, je vous présente nos plus sincères excuses pour les désagréments que vous avez pu rencontrer. Soyez assuré que ceci ne reflète en rien la qualité de services habituels que nous offrons à nos clients et que vos remarques ont d’ores et déjà été transmises aux équipes concernées et ce afin d'améliorer nos prestations et de vous apporter entière satisfaction lors de votre prochain séjour chez nous. En espérant avoir le plaisir de vous accueillir de nouveau dans notre hôtel, je vous prie de croire en nos sincères salutations.Bien à vous

4/10 Poor

Eric

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We decided to pay for a premium room with a sea view, but in the room we received the air conditioner did not work and neither did the refrigerator. We called the front desk immediately and they said they would send a technician, who never came. We requested a different room. Our request was denied. Instead they finally sent the technician who concluded that he could not repair the air conditioning. At 10:45 PM we finally got a different room. In the new room the air conditioning was barely working, but it was better than our original room. This is not acceptable for a Raddison Blu.
Stayed 2 nights in Sep 2022
Response from intidhar Bahri on 14 Sept 2022
Dear Guest, Thank you for your candid review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will share your comments with our team in order to take the appropriate measures and enhance the quality of our services. It is our hope that you will give us the opportunity to better serve you in the future. Please feel free to contact me to discuss the situation further Sincerely, Guest Relation

8/10 Good

Talal

Stayed 1 night in Sep 2022
Response from intidhar Bahri on 14 Sept 2022
Dear Guest, Thank you for your candid review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We will share your comments with our team in order to take the appropriate measures and enhance the quality of our services. It is our hope that you will give us the opportunity to better serve you in the future. Please feel free to contact me to discuss the situation further Sincerely, Guest Relation