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"Staff are always awesome to deal with. The rooms and bed are comfortable and great for a good nights sleep."

"The hotel appeared very nice on first impressions. The staff were friendly and helpful. The room was large, clean and tidy with a lovely river view. The only negative was the pillows were very flat so next time would ask for extras or bring my own. Very nice hotel would highly recommend. Excellent location in the centre of York."

"Attentive staff on reception and at breakfast in the restaurant. I am gluten free and they were very helpful- advising what cereals were available ( Scharr in individual packets). Most cooked breakfast items gluten free and I could order toast/ sausages separately by handing a card to waiting staff with my requirements. These then arrived within a couple of minutes. Perfect location for conference centre, right next to auditorium. Car park accessible via hotel lift. We would stay again. "

"What a gorgeous hotel! When we travel we are always on the go. But staying here made us want to linger in the dining room and in the lounge. And we were so surprised that we couldn’t hear the trains at all. The location was perfect, also."

"This property is in a great location within easy walking distance of everywhere. Hotel is lovely staff are very pleasant."

"Lovely hotel spacious room large bathroom with both shower and bath tub . Central location."

"Property was in a great location, beautifully kept and lovely service. Bonus was having free access to the swimming pool and gym"

"May sound petty but on previous visits there was a turn down service "

"Excellent staff service"