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Reviews of Hotel ACD Wellness & Spa

4 out of 5
Hotel ACD Wellness & Spa
91 Narodnog Fronta, Meljine, Herceg Novi

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 38 reviews" "
Rating 8 - Good. 12 out of 38 reviews" "
Rating 6 - Okay. 5 out of 38 reviews" "
Rating 4 - Poor. 3 out of 38 reviews" "
Rating 2 - Terrible. 2 out of 38 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Family trip, stayed in a suite. Unfortunately the elevator was broken and the air conditioning didn’t work properly in our room, it was good otherwise.
Stayed 2 nights in Aug 2023

4/10 Poor

Shelley

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great staff, very kind and helpful. This is a smoking hotel. All the rooms and linens smelled of smoke. It said it had a Children’s club and playground and it did not.
Response from Mira on 17 Apr 2023
Dear Ms Shelley,Thank You for sharing with us Your experience.Please be informed that open children playground was out of use due to weather conditions. Apologies If room was not appropriate for stay. If colleagues at reception had acknowledge at the spot, room would be changed.Hope that we will have opportunity to welcome You once again so You can take better memories.Kind regards,

2/10 Terrible

Ewa

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Mina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast, nice, new hotel.
Stayed 2 nights in Feb 2022
Response from Mira on 24 Feb 2022
Dear Ms Mina, Thank You for your kind words. Hope that we will have opportunity to welcome You once again. Regards

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This was a great location near the ocean and convient shops, bakery, grocery. Was within walking distance to old town herceg novi. Room was clean and the restaurant was very good. The staff were very friendly and helpful.
Stayed 5 nights in Oct 2021
Response from Mira on 20 Oct 2021
Dear Mr Lazaro, Thank You for choosing our hotel for Your stay. Thank You for Your kind words. Hope that we will have opportunity to welcome You once again. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, modern hotel near beach and city.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2019

10/10 Excellent

ronit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, would recommend !
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveller

Place was clean,staff was very welcoming,spa was wonderful,the place is a bit far of center.we had to live early in the morning before breakfast-they offered a lunch box. There was no lunch box it was only an apple a bottle of water and a tiny sandwich-they should have given a refund insted of it.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with amazing friendly helpful staff
Stayed 3 nights in Jun 2019

6/10 Okay

D, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gym. Very clean. Food not great.
We had a great time staying in Montenegro. The hotel was pleasing; friendly helpful staff, clean and well maintained. The food, being all inclusive, was disappointing. I would recommend the hotel but not to eat at. Some great excursions! Best for 3-4 days, then going over to Croatia for another 3 - 4 days.
Stayed 7 nights in Sep 2018

8/10 Good

Mirjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2018

8/10 Good

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent apartment
Stayed 1 night in May 2018

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend stay on the coast
Pleasant weekend stay. The Herceg Novi area is very beautiful but there are works on a marina going on close to the hotel so it will be much better in a few months.
Stayed 4 nights in May 2018

4/10 Poor

Henriikka

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At booking, we had requested a room with parking, two separate beds and air conditioning. We didn't receive any of these. There was no free parking space when we arrived and had to park at the side of the road. The room didn't have air conditioning nor two separate beds, there was only one large queen-size bed. We requested for another room from the staff but didn't receive one, as they said they were fully booked. We made the booking in February, how is it possible that we didn't get the kind of room we requested?
Stayed 1 night in May 2024

6/10 Okay

Katharina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Seyfi

Stayed 1 night in Dec 2023

4/10 Poor

Emina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mugg på rommet
Vi oppdaget mugg på rommet og på badet.
Stayed 4 nights in Jul 2023

6/10 Okay

Ari

Stayed 4 nights in Jun 2023

8/10 Good

botteon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La colazione soddifaciente. Stanza umida e rumorosa
Stayed 1 night in May 2023

10/10 Excellent

Anil

Stayed 1 night in May 2023

2/10 Terrible

MADINA

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
AWFULL
Hotel room and bed were really unconfortable. It was not clean, almost half of the utilities were not working. Sink was not working properli. The mirror in the entrance was broken and just taped on the place without any repair.
Stayed 1 night in Mar 2023
Response from Mira on 23 Mar 2023
Dear Madina,Thank You for sharing with us Your experience.We are very sorry hearing that Your stay was not satisfying.However, hotel has not received any of complaints at spot, reception.Otherwise, we would take measures in order to improve Your stay.Hope that we will have opportunity to welcome You once again with better impressions.With kind regards, Mira

10/10 Excellent

Melita

Stayed 1 night in Apr 2022
Response from Mira on 13 Apr 2022
Dear Ms Melita, Thank You for staying with us. Hope that we will have opportunity to welcome You once again. With kind regards,

10/10 Excellent

Zejna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra hotel, med jätte trevligt personal. Ränt och fint , nära till stranden.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 9 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel est aux petits soins et globalement l’hôtel est très bien. Toutefois il est dommage que le rooftop (piscine et bar) ferme à 21h, et notre chambre au troisième étage, de taille assez modeste, était mansardée
Stayed 7 nights in Aug 2019

10/10 Excellent

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Ömer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek gecelik
Spa yetersiz yataklar rahat kahvaltı iyi
Stayed 1 night in May 2019

8/10 Good

Virpi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff and clean accommodation
Room was clean and modern furnished. Staff was really friendly and helpful. Only minus was the breakfast; we didn’t quite get what we wanted because the portion was missing ingredients said in the menu.
Stayed 2 nights in Mar 2019
Response from Mira Femic on 28 Mar 2019
Dear Virpi, Thank You once again for choosing our hotel for Your stay. Hotel stuff and management gives our best to provide high quality service to guests and make stay memorable. Thank You for giving us your feedback and comment. We will take it all with compliment in aim to improve hotel service. Hope that we will have opportunity to welcome You once again. Kind regards, Mira Femic Sales department

10/10 Excellent

Sandra, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendido Hotel, sulla baia di Kotor.
Bellissimo Hotel, vicino al mare, nuovo, moderno, dotato di ogni confort. Soggiorno rilassante, con utilizzo della nuovissima Spa, di ultima generazione (Sauna finlandese, bagno turco, stanza del ghiaccio, stanza del sale, happy shower, sala relax con cromoterapia e lettini riscaldati). Piscina-Jacuzzi sul rooftop, attrezzata con confortevoli lettini e baldacchini, bar e veranda con vista mare, asciugamani sempre disponibili. Confortevole appartamento, con arredo moderno, letti comodi, angolo cottura con frigo, lavabo e piano cottura elettrico, tavolo e sedie, comodo sofà con letto matrimoniale, due balconi i corredati di tavolinetto e poltrone in vimini, splendida vista mare, bel bagno con ampia doccia-idromassaggio, aria condizionata, accensione digitale, TV digitale nelle due stanze. Nuova palestra-Gym, corredata di attrezzi nuovi, di ultima generazione. Accogliente Reception, con personale cortese e disponibile per ogni esigenza. Bar-ristorante con veranda esterna e comode poltrone. Free Parking area. Ampia sala-colazioni e ristorante, con ricco e gustoso buffet. Staff Hotel, di ogni reparto, sempre sorridente, gentile e disponibile. Indimenticabile soggiorno, nella bellissima baia di Kotor, in Montenegro!
Stayed 10 nights in Aug 2018

10/10 Excellent

Minna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotelli oli pääkadun varressa. Erityisen hyvä oli katolla oleva uima-allas ja aurinkotuolit :) Huoneeseen kuului parvele, jolta oli merinäkymä :) Aamiainen oli tosi hyvä!
Stayed 1 night in May 2018

10/10 Excellent

Viktoriia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Лучший отель в Херцег Нови
Очень современный отель, прекрасный дизайн, удобная мебель. Из плюсов- в день выезда бесплатно разрешиди проживать в номере до 18.00, так как наш номер "Люкс" был не востребован другими гостями. Очень приятно.Из минусов- поставили только один гель для душа и один шампунь на троих человек, за все три дня пребывания не дополняли. Хотелось бы в отеле 4 * видеть кондиционер, лосьон для теля и принадлежнсти для чистки зубов для всех гостей номера. Только количество туалетных принадлежностей не совсем соответсвует стандартам четырех звезд. В отеле прекрасный комплекс СПА, очень вежливый персонал. К сожалению, открытый бассейн вне сезона не работает, ванных нет и в люксе, и поэтому после посещения сауны приходилось довольсвоваться только душем. В целом пребывание в отеле оцениваю очень положительно, порадовал вкусный тортик моей дочке на 2-х летие)). Спасибо за сервис.
Stayed 2 nights in Feb 2018