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I had difficulty with the laundry, it was supposedly a wash and dry machine but it wasn't drying. I had to extend the dryer 5x until it was dry
Susan
Stayed 3 nights in May 2024
Response from フロント 關口 on 13 May 2024
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.Thank you very much for your valuable feedback in the midst of your busy schedule.We apologize for any inconvenience caused by our washing machine.It may take longer to dry clothes if there are too many clothes in the washing machine.Thank you very much for your stay.Front Desk Sekiguchi
Love everything about Apa Hotel , spa for public, room clean , close to subway , staff extremely polite and kind , very friendly helpful courtesy. The Apa Hotel the best Hotel in Asian country . I am from Canada
Guy
Stayed 1 night in May 2024
Response from Front desk IGAUE on 11 May 2024
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi. Thank you very much for your kind words of praise regarding our staff's service. All of us at APA Hotel Hiroshima Ekimae Ohashi will continue to make every effort to provide services that satisfy our guests. Thank you very much for taking the time to send us your message.
Personal muy amable, un 7 eleven a la par del lobby y muy cerca de la estación y del centro. Lo recomendamos!
Sonia
Stayed 2 nights in Apr 2024
Response from フロント 村上 on 9 May 2024
Gracias por hospedarse en APA Hotel Hiroshima Ekimae Ohashi. Esperamos contar con su patrocinio continuo de nuestro hotel y nuestro hotel. Gracias por publicar tu reseña.
10/10 Excellent
David
4 May 2024
Liked: Cleanliness, staff & service
Rooms are two small, because I have 2 luggages! Other than that, staff's service was excellent A1
David
Stayed 2 nights in May 2024
Response from Front Sato on 4 May 2024
Thank you for staying our APA HOTEL Hiroshima Ekimae-Ohashi. We appreciate that you choose our hotel in Hiroshima.APA HOTEL advocate "New urban hotel", the style is new idea in the world.The standard facility is compact room but it's pursue "High Quality", "High Function" and "Environmentally-Friendly".We were so glad to hear you were satisfied with our servive. We are making an effort to give inpression and satisfaction to guests.Thank you for taking your time to give us your precious opinion.
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We are very pleased to hear that you were satisfied with your stay at APA Hotel Hiroshima Ekimae Ohashi.All of our staff will continue to strive to improve our services so that our guests can spend a pleasant stay with us in the future.We hope you will use our hotel the next time you come to Hiroshima.Thank you very much for your stay.Front Desk Sekiguchi
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to extend our sincere apologies for your choice of our hotel.We are very pleased to hear that you were satisfied with the location of our hotel during your stay.All of our staff will continue to strive to improve our services so that our guests can spend a pleasant stay with us in the future.We hope you will use our hotel the next time you come to Hiroshima.Thank you very much for your stay.Front Desk Sekiguchi
You have to check in on a computer. They can hold your luggage, but you can't check in early. They have a great selection of food for breakfast. The onsen has 2 big tubs and a little tub. It was a nice hotel.
MATTHEW
Stayed 4 nights in Apr 2024
Response from Front desk IGAUE on 1 May 2024
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi. We are very honored that you have chosen our hotel among many hotels. As you mentioned, we have a check-in machine for our guests to complete check-in procedures. Thank you very much for your compliment about our breakfast. Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback. We look forward to welcoming you again.
I was in a smoking room. I do not smoked but it was eye only room
Available. I was up half the night with the scent of smoke burning my nostrils.
Still, the staff was wonderful and they tried to find me a different room and mitigate the smell.
Overall decent stay. Very efficient checkin.
Schneur
Stayed 1 night in Apr 2024
Response from Front Kai on 30 Apr 2024
Thank you very much for using our hotel this time. However, we are very sorry to hear that your stay was not completely satisfactory.At our hotel, many hotels in Japan still have smoking rooms and floors, so please be careful when making reservations.We sincerely apologize for not being able to provide you with a satisfactory stay on this occasion.
Good location and super clean. Only downside is that the rooms are very small. Ok for a solo traveler though but if you are travelling as a couple you might want to consider other options.
Karanbir
Stayed 1 night in Apr 2024
Response from フロント 関口 on 28 Apr 2024
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We are very pleased to hear that you were satisfied with your stay.All of our staff will continue to strive to improve our services so that our guests can enjoy a comfortable stay.We hope you will use our hotel the next time you come to Hiroshima.We look forward to serving you again.Front Desk Sekiguchi
6/10 Okay
Thomas
Travelled with partner
25 Apr 2024
Liked: Staff & service, amenities
On our trip we have learned that Apa hotels are very consistent: they have clean and well maintained rooms and they are reasonably priced. They also have great Onsens.
They are no frills, the rooms are tiny, and in an attempt to be eco friendly they are charging for cleaning. The rooms at this hotel can be very humid very easily and the only way to solve that is by opening the window which makes the room louder.
Personally I wouldn’t deter anyone from staying here but if you can stretch your budget a little further to the price of their bigger room, you can easily stay somewhere nicer
Thomas
Stayed 2 nights in Apr 2024
Response from フロント 關口 on 25 Apr 2024
Thank you again for choosing APA Hotel Hiroshima Ekimae Ohashi.Thank you again for choosing APA Hotel Hiroshima Ekimae Ohashi.We are very pleased to hear your compliments about our public baths during your stay with us.However, thank you very much for your valuable comments about our facilities and systems.We will take your comments into consideration for our future hotel management.We apologize again for not meeting your expectations.Sekiguchi, Front Desk
One of the staff at check out had very good English, I was impressed.
Kevin
Stayed 4 nights in Apr 2024
Response from フロント 關口 on 20 Apr 2024
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.Thank you again for choosing APA Hotel Hiroshima Ekimae Ohashi.We are very pleased to hear your compliments about our staff's service.We hope you will choose our hotel again next time you come to Hiroshima.Thank you very much for taking time out of your busy schedule to give us your valuable feedback.We look forward to serving you again!Front Desk Sekiguchi
Perfect for our needs of a base to explore the area. Was nice to have an onsen on site to relax in after a long day
Timothy
Stayed 3 nights in Apr 2024
Response from フロント 關口 on 16 Apr 2024
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We are very pleased to hear that you were satisfied with your stay with us.We will continue to make every effort to improve our services so that all of our guests can spend a pleasant stay with us.We hope you will visit us again the next time you come to Hiroshima.Thank you very much for your stay.We look forward to serving you again!Front Desk Sekiguchi
This is a wonderful APA hotel in a very good location. Right near the river and they also have an Onsen and a laundry room …and the hotel staff is excellent.
Kevin
Stayed 4 nights in Apr 2024
Response from フロント 關口 on 14 Apr 2024
Thank you for choosing APA Hotel Hiroshima Ekimae Ohashi.Thank you again for choosing APA Hotel Hiroshima Ekimae Ohashi as your hotel of choice.We are very happy to hear that you were satisfied with our large public baths during your stay with us.We will continue to put customer feedback first as we aim to be the hotel of choice for our guests in the future.We hope you will use our hotel the next time you come to Hiroshima.We look forward to serving you again.Front Desk Sekiguchi
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We are very pleased to hear that you were satisfied with your stay.We will continue to make every effort to improve our services so that our guests can spend their stay in comfort.We hope you will use our hotel the next time you come to Hiroshima.We look forward to serving you again.Front Desk Sekiguchi
Thank you for choosing APA Hotel Hiroshima Ekimae Ohashi.Thank you again for choosing APA Hotel Hiroshima Ekimae Ohashi as your hotel of choice.We are very happy to hear that you were satisfied with our large public baths during your stay with us.We will continue to put customer feedback first as we aim to be the hotel of choice for our guests in the future.We hope you will use our hotel the next time you come to Hiroshima.We look forward to serving you again.Front Desk Sekiguchi
Very convenient location for transport n dining with good efficient service
Chiewhui
Stayed 2 nights in Apr 2024
Response from Front Hamanaka on 11 Apr 2024
Thank you very much for staying at APA Hotel Hiroshima Ekimae Ohashi. We would also like to thank you for taking the time out of your busy schedule to write a word-of-mouth review. We hope that you will choose our hotel again the next time you come to Hiroshima. Thank you very much for your stay.
Thank you for using APA Hotel Hiroshima Ekimae Ohashi. We apologize for the inconvenience caused regarding Mitarai.Thank you very much for taking your valuable time to post.We look forward to seeing you again.
Very helpful staff. Very clean, and comfortable bed!
Leeanne
Stayed 1 night in Dec 2023
Response from フロント 關口 on 1 Mar 2024
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We are very pleased to hear that you were satisfied with your stay at APA Hotel Hiroshima Ekimae Ohashi.We will continue to make efforts to improve our services to satisfy our guests.We look forward to serving you again.Front Desk Sekiguchi
Loved the Hotel staff including front desk, dining and housekeeping staff. All were top notch and most accommodating
Teresa
Stayed 4 nights in Feb 2024
Response from フロント 關口 on 29 Feb 2024
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking time out of your busy schedule to write a word-of-mouth review of our hotel.Thank you very much for your valuable feedback.We hope you will use our hotel the next time you come to Hiroshima.We look forward to serving you again.Front Desk Sekiguchi
The hotel staff is very friendly, the hotel is walkable from train station
Francisco
Stayed 2 nights in Jan 2024
Response from フロント 關口 on 21 Jan 2024
Thank you for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review.We are very pleased to hear your compliments about the location of our hotel.We will continue to make every effort to ensure that our guests have a pleasant stay.Thank you very much for your stay.We look forward to serving you again!Front Desk Sekiguchi
Quite convenient as it is close to the train station, a little bit dirty at corners of the room but overall still acceptable
Man Hon
Stayed 7 nights in Dec 2023
Response from Front desk murakami on 16 Jan 2024
Thank you for staying at APA Hotel Hiroshima Ekimae Ohashi.I think it is very convenient to use as a base for sightseeing in Hiroshima. We look forward to seeing you again.Thank you for your review.
Thank you very much for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We hope you will choose our hotel the next time you come to Hiroshima.Thank you very much for your stay.We look forward to serving you again.Front Desk Sekiguchi
Great central location to the train station and getting to the Peace Park.
Room was small but comfortable - would stay here again.
Lynette
Stayed 1 night in Nov 2023
Response from フロント 關口 on 7 Dec 2023
Thank you for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review. Thank you very much for your valuable feedback.We hope you will use our hotel again next time you come to Hiroshima.Thank you very much for your stay.We look forward to welcoming you again.Front Desk Sekiguchi
Thank you for using APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking the time out of your busy schedule to post a review. Thank you for your valuable feedback.We hope that you will use our hotel the next time you come to Hiroshima.Thank you very much for using our hotel.We look forward to seeing you agaiFront Sekiguchi
Hotel has smoking rooms.
Make sure to book the correct one.
I booked the smoking room by mistake and the hotel did not have another room to offer
Daniel
Stayed 1 night in Nov 2023
Response from Front Kai on 22 Nov 2023
Thank you for staying with us this time. As you pointed out, our hotel has smoking rooms, so please be careful when making your reservation. If you have a reservation for a non-smoking room on the same day, you can make a change, but if the room is full, we will not be able to provide a non-smoking room even if you request it.We are very sorry that we were unable to provide you with a room that met your expectations during your stay.
6/10 Okay
Sailaja
Travelled with family
20 Nov 2023
Disliked: Cleanliness
No housekeeping everyday, we stayed 3 days and the rooms were not cleaned every day. Room started stinking on 3rd as the bathrooms were not cleaned. sugar and milk supplies were rationed.
Sailaja
Stayed 3 nights in Nov 2023
Response from フロント 関口 on 21 Nov 2023
Thank you for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review. Thank you very much for your valuable feedback.We apologize for any discomfort you may have experienced with our cleaning methods.We have a cleaning policy that requires guests to post a cleaning request tag in front of the hallway before we begin cleaning.We hope you will use our hotel again next time you come to Hiroshima.Thank you very much for your stay.We look forward to welcoming you again.Front desk staff Sekiguchi
4/10 Poor
Robert
20 Nov 2023
Disliked: Cleanliness, staff & service
Disappointed
This is a big place 60 rooms per floor and feels a bit like an impersonal factory. Automatic check in system wouldn’t accept either of my credit cards, even though they have been accepted at all other accomodation on my trip. Bathrooms could do with Amore thorough clean to remove mold. Rooms are small but I expected this.
Robert
Stayed 2 nights in Nov 2023
Response from フロント 關口 on 21 Nov 2023
Thank you for choosing APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you again for taking time out of your busy schedule to write a word-of-mouth review. Thank you very much for your valuable feedback.We are very pleased to hear your compliments about our facilities.We hope you will use our hotel again next time you come to Hiroshima.Thank you very much for your stay.We look forward to welcoming you again.Front desk staff Sekiguchi
A nice hotel, not too far from Hiroshima Station (train and bus). A few dining options that are walking distance from the hotel. There is a Lawson just at the entrance to the hotel lobby, that was very convenient.
If you arrive earlier than your check in time, the hotel will help store your luggage until you return later.
Mohanraj
Stayed 2 nights in Nov 2023
Response from Front desk murakami on 18 Nov 2023
Thank you for staying at APA Hotel Hiroshima Ekimae Ohashi.Thank you very much for choosing our hotel among the hotels in Japan. Have you recovered from the fatigue from your trip? Did you get a feel for the culture of hospitality? If you can feel it even a little, then it was a great success. We look forward to seeing you again.Thank you for your review.
Hotel is in perfect place. 10-20min in any direction and you have it all. Its exactly as it promises in description
Blaz
Stayed 1 night in Nov 2023
Response from フロント 関口 on 17 Nov 2023
Thank you for using APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking the time out of your busy schedule to post a review. Thank you for your valuable feedback.We are very happy to receive compliments from our customers. We will continue to strive to provide a comfortable stay for our customers.We hope that you will use our hotel the next time you come to Hiroshima.Thank you very much for using our hotel.We look forward to seeing you again.Front Sekiguchi
6/10 Okay
Gustaaf
16 Nov 2023
Disliked: Staff & service, amenities
Good travel hotel next to Hiroshima train station
Gustaaf
Stayed 1 night in Nov 2023
Response from フロント 関口 on 17 Nov 2023
Thank you for using APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking the time out of your busy schedule to post a review. Thank you for your valuable feedback.We are very happy to receive compliments from our customers. We will continue to strive to provide a comfortable stay for our customers.We hope that you will use our hotel the next time you come to Hiroshima.Thank you very much for using our hotel.We look forward to seeing you again.Front Sekiguchi
Thank you for using APA Hotel Hiroshima Ekimae Ohashi.We would also like to thank you for taking the time out of your busy schedule to post a review. Thank you for your valuable feedback.We are very happy to receive compliments from our customers. We will continue to strive to provide a comfortable stay for our customers.We hope that you will use our hotel the next time you come to Hiroshima.Thank you very much for using our hotel.We look forward to seeing you again.Front Sekiguchi
6/10 Okay
Richard
15 Nov 2023
Liked: Staff & service
Disliked: Room comfort
Very disappointing.
Room far too small. Poor ventilation. Very disappointing.
Richard
Stayed 3 nights in Nov 2023
Response from Front desk on 15 Nov 2023
Thank you very much for staying at APA Hotel Hiroshima Ekimae Ohashi.Our hotel is a hotel that meets the needs of our customers by intentionally designing the rooms to be compact, eliminating the need to walk around to turn off the lights, and allowing guests to spend their stay in bed, thereby reducing carbon dioxide emissions. I would like you to check in advance before staying. Thank you for your review.