Suite, 2 Bedrooms, Non Smoking, Oceanfront | View from room

Reviews of Sheraton Waikiki Beach Resort

4 out of 5
Sheraton Waikiki Beach Resort
2255 Kalakaua Ave, Honolulu, HI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1290 out of 1868 reviews" "
Rating 8 - Good. 348 out of 1868 reviews" "
Rating 6 - Okay. 119 out of 1868 reviews" "
Rating 4 - Poor. 53 out of 1868 reviews" "
Rating 2 - Terrible. 58 out of 1868 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything right where you want it. Perfect place to enjoy Hawaii!!
Stayed 6 nights in May 2024
Response from Sheraton Waikiki Guest Experience Team on 15 May 2024
Aloha Ruben, Mahalo for choosing Sheraton Waikiki. It brings us great joy to learn that you thoroughly enjoyed your stay with us. We agree that our location is truly unbeatable and offers easy access to immerse yourself in the beauty of Waikiki. We appreciate you highlighting this for future guests, and we are confident that you will recommend us to your friends and family. It was a pleasure hosting your visit, and we eagerly await your return to create more unforgettable Hawaiian memories for you. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

JUNZHE

Liked: Cleanliness
Stayed 4 nights in May 2024

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay here! Beautiful rooms and walkable area. We loved the beach and infinity pool! Make sure to use the amenities included in the resort fee, such as the 24 hour Go Pro free rental!
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ocean front room.The location of the hotel is central to everything.One way to the beach the other to the shops.Room was bright,spacious and clean.
Stayed 7 nights in May 2024

10/10 Excellent

Jenny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Sheraton Waikiki for my babymoon and we loved every moment of it. The hotel is near the Royal Hawaiian Center, walking distance to many shops, luxury shops, and the International Market place. Staff were great. We were given reusable pouches for water, friendly for the environment. I loved the bidet. We booked 1 king bed with partial ocean views and got upgraded to a corner room with partial ocean views that had 1 king bed and a full bed. Hotel is nice and clean.
Stayed 3 nights in May 2024
Response from Sheraton Waikiki Guest Experience Team on 13 May 2024
Aloha Jenny, Mahalo for choosing Sheraton Waikiki; your review fills us with immense satisfaction. We always strive to offer the best possible stay to our valued guests; therefore, it is gratifying to know that the upgraded room and its amenities, complemented by our location as well as the thoughtful service by our associates, contributed to your comfort and joy. We also appreciate your recognition of our passion for sustainable practices, as we remain committed to environmental responsibility. It was an honor to be a part of your babymoon; we hope our efforts provided you with a restorative and rejuvenating experience before your precious little one arrives. We eagerly look forward to welcoming you back soon and extend our warmest wishes and blessings for your beautiful journey towards parenthood.Mahalo, Mari K., Sheraton Waikiki Guest Experience Team

10/10 Excellent

Linh, Burnaby

Liked: Cleanliness, property conditions & facilities
Love it
Stayed 5 nights in Mar 2024
Response from Sheraton Waikiki Guest Experience Team on 12 May 2024
Aloha Linh, Mahalo for making us a part of your travel plans. We at Sheraton Waikiki are truly grateful for your amazing review and perfect rating. Knowing we made your stay incredible fills our hearts with immense satisfaction. Our entire team is dedicated to crafting unforgettable Hawaiian experiences for each guest, and your kind feedback lets us know that we are achieving our goal. It was a pleasure hosting your visit, and we look forward to seeing you again soon. As you journey onward, we wish you safe travels and memories that continue to bring you joy long after your departure.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

2/10 Terrible

Anzhelika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was very, very noisy, Neighbors above us was Very loud, My vacation was ruined, I talked to Manager and she said she can move me to other room because they didn’t have same oceanfront Category rooms available.
Stayed 10 nights in Apr 2024

8/10 Good

Hussain Saleem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of Waikiki beach and ocean views didn’t like the hidden charges and it wasn’t mentioned when we booked it upgrade was costly otherwise it was a great experience
Stayed 6 nights in May 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, very clean, great helpful staff!
Stayed 7 nights in May 2024
Response from Sheraton Waikiki Guest Experience Team on 12 May 2024
Aloha Jessica, Mahalo for the fantastic review and perfect rating. We are so happy to learn that you had an amazing time at Sheraton Waikiki. It truly warms our hearts to know that our team provided excellent service and that you enjoyed the comfort of our well-maintained accommodations. We strive to create unforgettable experiences for each guest, and your feedback lets us know we are on the right track. We appreciate you mentioning our accomplishments and look forward to creating another amazing stay for you whenever your travels bring you back to Honolulu.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

8/10 Good

AARON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location for getting around Waikiki. Convenient to shopping and restaurants. If you stay at this hotel be expected to see a resort fee charged to your room for $50 each day for really nothing of any value. Also this wanna be 5 star hotel is overly concerned about giving out there worn out towels, selling reserved loungers and $20 dollar cocktails poolside. They also lock the gates to the pool side foot bath at 6pm so if you wanna walk on the beach at night and return to the Sheraton via the beach there will be no were to wash the sand off your feet I am unsure why they do this?
Stayed 10 nights in Apr 2024

10/10 Excellent

Saguftabanu

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 3 nights in May 2024
Response from Sheraton Waikiki Guest Experience Team on 11 May 2024
Aloha Saguftabanu, Mahalo for sharing about your stay at Sheraton Waikiki. We appreciate your kind remarks and are glad that you thoroughly enjoyed your time with us. Crafting exceptional experiences for our guests is our passion, and your feedback lets us know we were successful. It was an absolute pleasure hosting you, and we look forward to welcoming you back soon for yet another fantastic Hawaiian escape right here at our beautiful island resort. Mahalo, Mari K., Sheraton Waikiki Guest Experience Team

2/10 Terrible

Yuriy

Disliked: Amenities, property conditions & facilities
One of the worst experiences with this hotel. Our bed sheets had brown spots looked like poop, our bathroom door wouldn’t lock either. The beach was super crowded, the pool was cold water. We did not enjoy our stay.
Stayed 1 night in May 2024
Response from Guest Experience Team on 10 May 2024
Aloha Yuriy, We were deeply sorry to learn about the shortcomings of your recent stay at our hotel. Your feedback is incredibly valuable, and we sincerely apologize for falling short of your expectations. We prioritize your comfort and satisfaction and regret that your experience was not reflective of our usual high standards. We value all of your input and take your concerns very seriously. Please be assured that we will thoroughly investigate these issues to ensure that they are effectively addressed and do not recur going forward. We truly value your business and sincerely hope that you will consider giving us another chance to impress you with the exceptional hospitality we are known for providing.Mahalo, Mari K. Guest Experience Team

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with beach access and great infinity pool!
Stayed 3 nights in May 2024

10/10 Excellent

Samir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to the beach, shopping and restaurants.
Stayed 5 nights in Apr 2024

2/10 Terrible

Anna

Disliked: Staff & service, property conditions & facilities
Room was filthy and staff was rude.
Stayed 5 nights in May 2024
Response from Sheraton Waikiki Guest Experience Team on 7 May 2024
Aloha Anna, Mahalo for taking the time to share your review. Please accept our apologies for the behavior of our associates. We appreciate you bringing this to our attention. We will share your comments with appropriate individuals so that such matters do not happen again. We also apologize for the cleanliness issues you encountered during your visit. We will share your comments with our housekeeping team as we strive to enhance our guest experience at all levels. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 7 May 2024
Aloha randi, Mahalo for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Sheraton Waikiki; we hope to see you again soon. Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Excellent

Cheng

Liked: Cleanliness, property conditions & facilities
the front desk staff did not explain clearly on the text notification before room readiness at 3pm only. When I came to desk again at 3:20pm to ask the room readiness, said it is ready. She did not patiently explain to me that the text only notifies if the room is ready before 3pm.
Stayed 4 nights in Apr 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 6 May 2024
Aloha Bruce, Mahalo for choosing to stay with us at the Sheraton Waikiki and sharing your feedback. We are pleased you found our location to be perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

8/10 Good

Deborah

Liked: Property conditions & facilities
Comfortable and safe is what I like best
Stayed 4 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 5 May 2024
Aloha Deborah, Mahalo for gracing Sheraton Waikiki with your stay. We were delighted to learn that your recent visit provided the tranquility and comfort you desired. Our mission is to create a sanctuary of relaxation and rejuvenation for every guest, and knowing we achieved this for you brings us immense satisfaction. Mahalo again for the great review. We eagerly await your return for another unforgettable experience.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful check-in and property. Great service at the pool... shout outs for Jack at the pool and Dominic at the Rum Fire. Both were engaging and helpful. Love the pools and location. There's no where else I'll ever stay again in Honolulu.
Stayed 6 nights in Apr 2024

10/10 Excellent

Pimprapha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Hawaii!
Stayed 4 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 3 May 2024
Aloha Pimprapha, Mahalo for your delightful review of Sheraton Waikiki. Your gracious praise is a feather in our cap, one we will wear with immense pride. We strive to be your island sanctuary, a place where the authentic spirit of our Hawaiian culture radiates through every aspect of your visit. We are thrilled that you thoroughly enjoyed your time here and that we were able to create an unforgettable vacation experience for you. May the memories you crafted with us forever shimmer with the brilliance of Waikiki's sunshine. The turquoise waters and endless serenity of our resort whisper your name. We invite you to answer their call and return for another fantastic stay.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Shengyu

Stayed 3 nights in Feb 2024

10/10 Excellent

Capt Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amenities. No need to leave the property. Just avoid spring break due to crowds
Stayed 11 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 2 May 2024
Aloha Larry, Mahalo for your excellent review of Sheraton Waikiki. Our extensive amenities, coupled with the rhythmic whispers of the waves, create a truly immersive experience for relaxation, and we are pleased that you were able to unwind and de-stress without ever needing to venture afar from our Hawaiian sanctuary. While springtime can bring in a livelier atmosphere, we appreciate you sharing your thoughtful insights with fellow travelers seeking a tranquil Waikiki experience. It was an absolute pleasure having you as our guest, and we look forward to your return. Perhaps next time, we could host you during a quieter season when serenity takes center stage.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of Diamond Head from our room and the beach was spectacular, it was exactly like the photo in the advertisement for the hotel. We had great service and our room was excellent.
Stayed 6 nights in Apr 2024

10/10 Excellent

Ma Cecilia Jingco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything, restaurant, dining, shopping and transportation. We’ll definitey cone back and choose Sheraton Waikiki.
Stayed 3 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 1 May 2024
Aloha Ms. Jingco, Mahalo for entrusting Sheraton Waikiki with your recent stay. Your kind review fills us with immense gratitude, and we are glad that you thoroughly enjoyed your time with us. It particularly delights us to learn that our resort's prime location provided you with effortless access to Waikiki's vibrant tapestry of culinary delights, retail havens, and convenient transportation options, ultimately elevating your overall experience. We enjoyed having you as our guest, and it is heartening to know that you plan to return. We look forward to welcoming you back soon.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It’s the Best
Stayed 7 nights in Apr 2024

10/10 Excellent

Leslie

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Family friendly place to stay! Great options for food. Nice overall experience for Waikiki Beach rea
Stayed 5 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 29 Apr 2024
Aloha Leslie, Mahalo for letting us know that Sheraton Waikiki was perfect for your visit. Our resort is ideally located for fun-loving family vacations, with all the excitement and entertainment in the heart of Waikiki. We are pleased that each of you had a memorable stay and that our accommodations and amenities exceeded your expectations. It was our pleasure hosting you and your family, and we hope to see you all again any time your travels bring you to the islands.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Stacy

Travelled with group
Liked: Staff & service, property conditions & facilities
Friendly staff throughout the entire resort, ocean front room view was soectacular!
Stayed 2 nights in Apr 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 28 Apr 2024
Aloha Alina, Mahalo for choosing Sheraton Waikiki. We are dedicated to providing an inspiring and relaxing atmosphere for all of our guests, and we appreciate knowing we exceeded your expectations. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional stay.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Excellent

Jodie Tran, San Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay, very convenient, but parking fees too expensive.
Stayed 5 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 28 Apr 2024
Aloha Ms. Tran, Mahalo for choosing to stay with us at Sheraton Waikiki and sharing your review. We are glad to know you overall had a pleasant stay and that our location was convenient for your travel plans. That said, we regret not meeting all of your expectations with the parking fees and the disappointment this caused. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your feedback and look forward to welcoming you again.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 28 Apr 2024
Aloha Adrian, Mahalo for the wonderful rating for Sheraton Waikiki. We're delighted to have provided you with a memorable visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Excellent

Tomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway vacation for anniversary.
Stayed 5 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 26 Apr 2024
Aloha Tomas, Mahalo for choosing Sheraton Waikiki for your anniversary getaway. We are delighted to hear you had a fantastic time celebrating your special occasion amidst the exquisite beauty of our beachfront paradise. We are honored to have contributed to creating unforgettable memories for you and your beloved. Congratulations on your anniversary! We extend our warmest wishes and blessings for many more years of love and togetherness. Please come and see us again the next time you are in Hawaii.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

BAO-HUY VU JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, explained and answered all my concerns thoroughly.
Stayed 6 nights in Apr 2024

6/10 Okay

Lissy

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Guest Experience Team on 26 Apr 2024
Aloha Lissy, Mahalo for choosing us and taking the time to leave a rating. We sincerely hope you enjoyed your overall visit. However, our goal is to exceed all of your expectations each time you stay with us. Therefore, we apologize if your experience was anything less than ideal or if you had any issues that prevented you from fully enjoying your stay with us. We appreciate your business and hope to have the opportunity to serve you better on your next trip to Hawaii. Mahalo, Mari K. Guest Experience Team

10/10 Excellent

Mariela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and beach access from hotel. Walking distance to the heart of waikiki
Stayed 4 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 25 Apr 2024
Aloha Mariela, Mahalo for choosing Sheraton Waikiki and for your generous feedback. We are so glad our location worked well for you and that you appreciated being so close to the beach. We appreciate your business and hope to see you again on your next visit to Waikiki.Mahalo,Mari K.Sheraton Waikiki Guest Experience Team

10/10 Excellent

Kifaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Januka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Sheraton, helpful and kind staff, lovely onsite shops and plenty of dining options.
Stayed 4 nights in Apr 2024

8/10 Good

Pamela, Mashpee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff friendly. We were pleased with the location - walkable to shopping, dining and to Waikiki Beach. Although be aware the beach at the hotel is very small and Waikiki is very crowded. We didn’t spend any time there except quick visits. The pools were nice, refreshingly cool but you have to get there early to get a spot which was fine but only a few umbrellas there. The pool bar drinks were very good, we had lunch once there and it was fine. Expensive for 2 sandwiches but we expected that. The restaurant at night was excellent - food and drinks were great. We had breakfast on our first day and skipped it the rest of the week. Limited menu and pricey. Our room had a partial ocean view and we enjoyed looking at the ocean or city. The deck was great! Room was a fine size for 2 of us BUT the bathroom was too small. Small sink outside in the room - I don’t like that setup in any hotel. On our last night I asked the desk if we could check out an hour later (noon) and she said I could for a $25 fee. I declined after paying a resort fee of $50 a day and barely being at the hotel.
Stayed 8 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 24 Apr 2024
Aloha Pamela, Mahalo for choosing Sheraton Waikiki and for taking the time to share your review. We are pleased that, with the exception of a few issues, you had a pleasant stay overall. Our team always appreciates knowing where we can redirect our focus in order to strengthen our hospitality efforts, so we are grateful for each of your comments. We enjoyed having you as our guest, and it will be our pleasure to welcome you back on your next visit to Hawaii.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, perfect location, wonderful people, clean. Need more umbrellas at the adult infinity pool so you don't line 45-50 minutes before the pool opens to get one of 6 chairs with umbrellas (that don't cost money)
Stayed 17 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team   on 24 Apr 2024
Aloha Rosemary, Mahalo for sharing your kind feedback. We were thrilled to hear you had a wonderful time at Sheraton Waikiki. The breathtaking oceanfront location, well-maintained accommodations, and our thoughtful hospitality all come together to create a truly memorable experience for our guests. Therefore, we are happy to hear that each aspect enhanced your visit. Having said that, your input is invaluable to us as we continuously strive to improve our offerings. We wish you all the best and look forward to welcoming you back soon for another unforgettable stay. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Letrande

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with lots to do great for families or for couples. Even singles. Easy check in and check out. Newly renovated rooms. Beautiful hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was super clean and staff was very friendly. Housekeeping came every day, which is a treat these days. Very convenient location- walking distance to everything we needed. Pool food was elevated and delicious. Definitely recommend.
Stayed 4 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 23 Apr 2024
Aloha Justin, Mahalo for choosing Sheraton Waikiki and for your kind recommendation. Knowing you loved every aspect of your stay, from the pristine island ambiance crafted and maintained by our housekeeping team to the delectable poolside cuisine, truly makes our day. Creating exceptional experiences for our guests is our passion, and your feedback lets us know we are succeeding. It was a pleasure being a part of your unforgettable Hawaiian adventure. We wish you safe travels and look forward to your return.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Joe Edward

Stayed 5 nights in Apr 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Minakshi, Port Orchard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it would definitely come back and recommend
Stayed 4 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 22 Apr 2024
Aloha Sheila, Mahalo for your kind remarks regarding your time with us. We are pleased to know that we were able to provide you with an exceptional experience throughout your stay, and we love knowing you plan to return. All of us here at Sheraton Waikiki look forward to your next visit.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Amanda, Redmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, it was right in the heart of things and close to everything downtown. The edge pool is beautiful, but it can be hard to get a spot poolside - definitely recommend getting a cabana. The restaurant options are a little meh, but plenty of options if you walk a bit. The king room was great with a beautiful view with plenty of room with the balcony.
Stayed 6 nights in Apr 2024

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Apr 2024
Response from Sheraton Waikiki Guest Experience Team on 21 Apr 2024
Aloha Armen, Mahalo for choosing Sheraton Waikiki. We are dedicated to providing an inspiring and relaxing atmosphere for all of our guests, and we appreciate you recognizing our accomplishments. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional stay.Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area but great stay nonetheless. Kids especially loved the pool area and waterslide. Beach access was great. Friendly and accommodating staff.
Stayed 6 nights in Mar 2024

10/10 Excellent

JIYEON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024