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"Great location, clean room and amazing shower water pressure! Staff were lovely and helpful throughout "

"Great hotel at Gatwick. Room was perfect and location ideal for airport. Will stay again"

"I wouldn’t stay anywhere else . We love the staff and always sleep well. The pool is great."

"Room could have been cooler. Had thermostat as low as it would go and the room still too warm. "

"Walking distance from terminals. "

"Absolutely loved the hotel. Had a loto hiccup with the room but the hotel did a great job remedying the issue and all of the staff couldn't have been more helpful and friendly. Definitely recommend and I have stayed at a ton of hotels and the staff at the Grand were probably some of the best I have encountered."

"Just a one night stop after a late return flight into Gatwick…tired and grumpy! The only MEGA downside, was LACK OF SIGNAGE to the hotel from the car park. Signs at lift doors…once on the floor…you can’t see the hotel anywhere! A call to reception said to actually enter the terminal building! Not a happy bunny or two…as I said , long flight, very tired, luggage…SIGNS TO HOTEL NEED IMPROVEMENT. Aso, your website said there was parking available…without making it clear that it’s actually Gatwick Short Stay car park, not a car park solely for the hotel! Our overnight stay in the car park cost us £50!! "

"Beds were comfortable. Crab tree products for hair and skin were lovely . The bath was deep with high sides. Surprisingly quiet for an airport location. I felt safe. Was disappointed with the early check in process . I thought 25 pounds a lot to add to the room cost. Still waiting to see what the actual charge for the room is as there looks to be 2 charges on my credit card . Otherwise friendly staff. "

"Very friendly waiter at breakfast"