View from property
Check availability

Reviews of Desert Rose Resort

5 out of 5
Desert Rose Resort
Safaga Road, Hurghada

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 254 reviews" "
Rating 8 - Good. 86 out of 254 reviews" "
Rating 6 - Okay. 32 out of 254 reviews" "
Rating 4 - Poor. 11 out of 254 reviews" "
Rating 2 - Terrible. 10 out of 254 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Guest Relations Team on 7 Mar 2024
Dear Mrs. Joanna,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Excellent

Tatsiana

Response from Guest Relations Team on 7 Mar 2024
Dear Mrs. Tatsiana,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. We enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Excellent

Hatem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent service
Stayed 1 night in Oct 2023
Response from Guest Relations Team on 2 Nov 2023
Thank you Mr. Hatem for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023
Response from Guest Relations Team on 2 Nov 2023
Thank you Mrs. Sarah for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

6/10 Okay

L

Stayed 7 nights in May 2023
Response from Guest Relations Team on 30 May 2023
Thank you Valued Guest for taking the time to share your review.We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

6/10 Okay

hennah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean. However almost felt clinical and like a hospital. The beach is really big but it is a very long way from the hotel room. The decor is very tired I’m the rooms and reception area. Does not Falaky put you in a good mood.
Stayed 1 night in May 2023
Response from Guest Relations Team on 11 May 2023
Dear Mrs. Hennah,We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a pleasure to host you and your family. I am delighted to read that you had enjoyed your stay with us and would like to say how important each and every guests’ feedback is as we work to set and exceed the industries best practices. Therefore I would like to assure you that your comments/feedback have been passed onto the relevant managers. Kindly be informed that we do have an upgrading plan which we start already with until we finalize it all.As we enjoy hosting all of our guests, we do hope we would have the privilege of welcoming you back in the near futureKind Regards,Guest Relation Team

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall with awesome variety of food. Activities all day long. Very Beautiful place ❤️
Stayed 5 nights in Apr 2023
Response from Guest Relations Team on 30 Apr 2023
Thank you Mr. Andrew for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

10/10 Excellent

STEVEN JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots of to do, entertaining and a wonderful team to keep you busy all day. spoke all the languages. super friendly staff. Christmas atmosphere was the best. parade and gifting little ones on Christmas day were not expected. they put a lot of efforts. Our best was Soda club for drinks after dinner. before dinner winter gardens are so pretty. and obviously the crepe and waffle bar all cheffed on the pontoon cocktail bar/restaurant beautiful to see the sun rise and sun set everyday. Finally missing the one and only Casanova. Wont say anymore, find him on the beach but don t forget to bring him a banana. Highly recomended
Response from Guest Relations Team on 6 Jan 2023
Thank you Mr. Steven for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Good

AlSayed

Stayed 5 nights in Dec 2022
Response from Guest Relations Team on 29 Dec 2022
Thank you Mr. AlSayed for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day.

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very special hotel and near to my heart
I have a very good experience in desert rose hotel. The hotel is very nice food is delicious beach is great . Staff is very helpful and keen to serve you . It's not my first time to stay in this hotel and won't be the last. I have a special memory staying in desert rose
Stayed 3 nights in Oct 2022
Response from Guest Relations Team on 5 Dec 2022
Thank you Mrs. Dina for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday. Very clean and fabulously kept. Our room was a little “tired” but takes nothing away from the fabulous week we had at Desert Rose. Super clean and great staff throughout
Stayed 7 nights in Nov 2022
Response from Guest Relations Team on 1 Dec 2022
Thank you Valued Guest for taking the time to share your review.We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy.Have a great day!General ManagerMohamed Amin

8/10 Good

Yomna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in Desert Rose in March 2022. The overall experience was excellent. All the staff were friendly and always available to help. Especially Mr. Mahomud Abdel Samad in the main resturant and Mr. Milad Salama were always looking after us and paying extra attention to ensure that we are having great time. Customer service was exceptional at all levels. The main downside was the rooms as they are outdated and in urgent need for renovations.
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Average accommodation
Room : average Food : lettle varieties & not tasty food Service : average Pools & sea : very good Location : good
Stayed 5 nights in May 2022
Response from Desert Rose on 17 Jun 2022
Dear Valued Guest. Thank you for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good but not perfect
Service : 8/10 Food : 7/10 Pools & sea : 8/10 Room : 8/10 Location : 9/10
Stayed 1 night in May 2022
Response from Desert Rose on 17 Jun 2022
Dear Valued Guest, Thank you for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Good

Mervat

Stayed 3 nights in May 2022
Response from Desert Rose on 17 Jun 2022
Thank you Ms. Mervat for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

10/10 Excellent

nesma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect We will come back soon
Stayed 5 nights in May 2022
Response from Desert Rose on 17 Jun 2022
Thank you Ms. Nessma for taking the time to share your review. We are so happy your stay with us was up to your expectations and will be looking forward to hosting you again very soon. We enjoy hosting all of our guests and we ensure our guests’ stay nothing but comfortable and happy. Have a great day

8/10 Good

Mennatalla

Stayed 1 night in May 2022

10/10 Excellent

peter, PORTSMOUTH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a pool view which was lovely and the hotel was quiet, we had a relaxing holiday.
Stayed 3 nights in Mar 2022
Response from Mohamed Amin on 13 Mar 2022
Dear Guest, Many thanks for choosing The Desert Rose Resort 5* for your vacation It is a pleasure to know that you have enjoyed your holiday . We are very happy to see that you had a wonderful vacation in our resort and we really like to thank you for your positive feedback. . Hope to see you again in your “second home” The Desert Rose Resort 5*. Best Regards

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing vacation and wonderful hotel, in fact the staff were very helpful and very nice especially Nada ( guest relation) and Amr ( receiption man ) Thanks all
Stayed 1 night in Feb 2022
Response from Mohamed Amin on 13 Mar 2022
Dear Mr. Mohamed, Many thanks for choosing The Desert Rose Resort 5* for your vacation It is a pleasure to know that you have enjoyed your holiday . We are very happy to see that you had a wonderful vacation in our resort and we really like to thank you for your positive feedback. We are grateful for your nice comments about the staff. Hope to see you again in your “second home” The Desert Rose Resort 5*. Best Regards Hotel Administration

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not renovated- only 1 building is 5 stars.
This is not a 5 star hotel. There is only one building that is renovated and properly “5 star” - the rest of the resort is not! In a real 5 star hotel you don’t get told “no” when asking for a bathrobe or slippers. They also have no shampoo and hair conditioner. The food is decent though and the food at the specialty restaurants was delicious. Problem was, someone checked on you every 3 minutes and so you couldn’t have a normal conversation! Also I was told there is “cctv” just because I wanted to bring some dinner to my room when I wasn’t feeling well. That felt a bit strange. The staff at this hotel are nice but it should be fully renovated before considering it 5 stars.
Stayed 3 nights in Feb 2022
Response from Mohamed Amin on 2 Mar 2022
Dear Valuable Guest, Thank you for taking the time in describing your recent stay. It was a pleasure to host you at Desert Rose Resort. We regret to hear that you did not find our Resort as a 5 starts hotel. Kindly be informed that we do provide shampoo and hair conditioner in dispensers in all rooms. Also the small toiletries are available however, upon guest’s requests as we are a green hotel and we are reducing usage of plastic. We wished that you have informed us during your stay about all your issues in order to act accordingly as the records we have show only positive feedback from your side. Please rest assured that we always strive to improve our services and all our guests’ comments are valuable to us. We do hope that you will give us another chance to show you the real Desert Rose experience. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager Desert Rose Resort

10/10 Excellent

Roushel

Stayed 2 nights in Jan 2022

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly
Stayed 4 nights in Jan 2022
Response from Mohamed Amin on 14 Jan 2022
Dear Mr. Joseph,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect.  I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible.  Please rest assured that I will forward your comments about our staff to all of the management.  We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel and Stuff
Stayed 4 nights in Oct 2021
Response from Mohamed Amin on 8 Dec 2021
Dear Mr. Ahmad,  It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect.  I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible.  Please rest assured that I will forward your acknowledgement and thanks to the related departments.  We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future.  Kind Regards, Mohamed Amin General Manager

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Mohamed Amin on 3 Aug 2021
Dear Mr. Mohamed, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. Please rest assured that I will forward your acknowledgement to related departments. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Not my first time and won't be my last. This hotel never disappoints me. Great staff, awesome hospitality and great customer service. Delicious food awesome views....maybe the only thing they need to do is somehow changing lagoon's water
Stayed 5 nights in Jun 2021
Response from Mohamed Amin on 28 Jul 2021
Dear Mr. Michael, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. Please rest assured that I will forward your acknowledgement to related departments. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

8/10 Good

Nabil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Summer vacation
The hotel is really good, it has very nice facilities, amazing beach, tasty food, and very helpful staff. The guest standard is below average for 5 stars hotel.
Stayed 3 nights in Jul 2021
Response from Mohamed Amin on 28 Jul 2021
Dear Mr. Nabil, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. Please rest assured that I will forward your acknowledgement to related departments. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
It was very disappointing stay. I went through the weirdest experience ever in this hotel which I won’t mention as the guest relations tried their best to resolved it. Check in process was a hassle and super slow. The place is overbooked, staff is mostly untrained and unprofessional, poor service every where you go. The room was dirty but we have been upgraded to a renovated room which was nice. Food quality still preserved which was unexpected and the a la Carte restaurants were good, especially the Mexican restaurant. Ms. Nada from the guest relation was an exception in this place, she is extremely nice and efficient.
Stayed 4 nights in Jul 2021
Response from Mohamed Amin on 15 Jul 2021
Dear Valued Guest, We would firstly, like to thank you for the time you have taken to write your review regarding your recent stay. Although we understand that we did not meet your expectations, and for that we are sorry, we see that our Guest Relations Team did their best to assist you however were unable to change your experience. Please kindly note that all of your comments have been passed onto the management team and our training team which are on site and providing training for the staff on a weekly basis. We are glad to read that you enjoyed the food and you special thanks for Nada has been acknowledged by her manager. We do hope that you would give us another chance so that we may show you how a vacation should truly be at Desert Rose Resort. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful holiday
It was amazing experience. Everything in the hotel is perfect: landscape, Beach, activities, Staffd and the food. The food quality is excellent and also the varaities.
Stayed 5 nights in Jun 2021
Response from Mohamed Amin on 6 Jul 2021
Dear Mr. Ahmed, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. Please rest assured that I will forward your acknowledgement to related departments. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

8/10 Good

haitham

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Mohamed Amin on 6 Jul 2021
Dear Mr. Haitham, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you find everything was perfect. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. Please rest assured that I will forward your acknowledgement to related departments. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Yiu W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Amazingly friendly staff! Mido from Aqua Center is so informative. He had introduced nice activities for us. We bought a Paradise Island from him but due to the bad weather, it was cancelled. Restaurant waiters were nice. Housekeeping staff was nice too. It’s a fantastic family trip fir us. :)
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 5 nights in May 2021
Response from Mohamed Amin on 15 Jun 2021
Dear Valued Guest, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities and felt safe in these unprecedented times. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time there and will book it again and again!
It is my family third stay at DRR and my second, will def keep booking this resort. If someone would have told me you will go to the same resort more than one time, i wouldn't have agreed but DRR def changed my mind! Going there is like going to your second home, seeing your good friends welcoming you back again! staff never forgets you and they are really happy seeing you in their place again. Want to thank Ayman Fathy (bars manager) for the great effort he did for us, making sure we are getting all we need anywhere at the resort (fresh drinks specially) he kept following up and asking if we are getting we need/happy or not! Wanna thank Hani (club soda bar manager) and his whole team at the bar for all the effort they do trying to please us and for their always welcoming smile and special delicious cocktails they prepared for us. A special thanks to Teri (guest relation) she's a GEM, she never hesitates helping, before being checked in i had some requests and although she was on a holiday she made sure all is set for us when she got back to work and never forgot about my requests. A very special huge thank you for Rose bar manager, hes such and awesome person! i remember my nephew ordering fresh watermelon juice and the bartender said don't have it atm, in silence he ran towards another bar made 2 (really quickly) and brought them with a cheerful welcoming smile....you guys impress me more and more and def our next stay will be with you
Stayed 5 nights in May 2021
Response from Mohamed Amin on 15 Jun 2021
Dear Mr. Michael, We would like to thank you for the time you have taken to write your wonderful review regarding your third stay. We are so happy to hear that you have enjoyed your stay with us and that your family did also enjoy their stay. We do love for our guests to feel that Desert Rose is their home away from home and we are looking forward to welcoming you all back in the future. Please do kindly be advised that your comments and thanks have been mentioned to the relevant managers and that acknowledgements have been given. We enjoy hosting all of our guests and do hope it will not be too long before we greet you once more. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2021
Response from Mohamed Amin on 1 Jun 2021
Dear Guest, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities and felt safe in these unprecedented times. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
The customer service is beyond excellent. People are very cheerful and helpful. However, the hotel laid some rules that made life a little inconvenient. Also, the resort is very big so walking made it inconvenient. Overall, it was a nice stay, thanks to the staff....
Stayed 3 nights in May 2021
Response from Guest Relation Team on 31 May 2021
Dear Ms. Caroline, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities and felt safe in these unprecedented times. I would like to thank you for the time you have taken to write your review .Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

6/10 Okay

Maher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
MARIO
Rooms: standard room is ok not bad as other reviewers say, i was in 2000 complex just the bathroom needs renovation. Food: breakfast is repetitive but this is how it is in all hotels. Lunch and dinner quality of the food was not good at all and variety is very few. Snack and drinks: drinks quality differs from one bar to another and depends on the rush if too many guests waiting to be served then you get the basic if there isn't you get a well prepared drink. Snacks was burger, hotdog, pizza and fries. Also sofr ice cream and popcorn Beach and Sea,: very nice clean and sandy beach. You have a choice to swim within a lagoon or an open water. Service and cleanness: service is very friendly and quick and very clean. Check in and check out: was quick and fast, no welcome drink but that doesn't bother me. Pools and aqua: very nice pools for all ages from kids to adults. Night life and activities: well I have to say that is best hotel providing activities and night life with a very good atmosphere. The hotel grounds are very good for taking photos during the day and night with a well taken care of greenery.
Stayed 4 nights in May 2021
Response from Mohamed Amin on 14 May 2021
Dear Valuable Guest, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities and felt safe in these unprecedented times. I would like to thank you for the time you have taken to write your review and would like to kindly inform you that your thanks for the mentioned staff members have been passed to the related department mangers. Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fantastic it was my first time to go Desert Rose and we enjoyed alot i will recommend to all people I know
Stayed 3 nights in May 2021
Response from Mohamed Amin on 14 May 2021
Dear Valuable Guest, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities and felt safe in these unprecedented times. I would like to thank you for the time you have taken to write your review and would like to kindly inform you that your thanks for the mentioned staff members have been passed to the related department mangers. Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. We enjoy hosting all of our guests and we are looking forward to welcoming you back in the near future. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Abd Elrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2021
Response from Mohamed Amin on 6 Apr 2021
Dear Valued Guest, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities. We would like to thank you for the good rating you have given. We enjoy hosting all of our guests and do hope we would have the privilege of welcoming you once again in the near future for a relaxing vacation. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in great resort
No words can describe how the stay in this hotel can heal your soul First of all the check in was fast and the room was well furnished with fast wifi The hotel landscape was great . Well kept gardens . The sea : u have a lagoon with non renewable water The snorkling area is the best option for swimming and snorkling but swimming shoes are must The main restaurant food is delecious varied and service is great . Try the ranchero restaurant ( ala carte ) All the bars are great There is no night shows only Djs
Stayed 5 nights in Mar 2021
Response from Mohamed Amin on 6 Apr 2021
Dear Mr. Mahmoud, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities. I would like to thank you for the time you have taken to write your review and would like to kindly inform you that your thanks for the mentioned staff members has been passed to the related department manger. Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. We enjoy hosting all of our guests and do hope we would have the privilege of welcoming you once again in the near future for a relaxing vacation. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay I really enjoyed it, the staff is doing a phenomenal job with the clients , I’m really looking forward to staying there again. It was a perfect vacation
Stayed 3 nights in Feb 2021
Response from Guest Relation Team on 9 Feb 2021
Dear Valued Guest, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities. I would like to thank you for the time you have taken to write your review and would like to kindly inform you that your thanks to the staff member has been passed to the related department manger. Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. We enjoy hosting all of our guests and do hope we would have the privilege of welcoming you once again in the near future for a relaxing vacation. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience that I had was absolutely fantastic. I enjoyed every minute of my stay in desert rose. The staff is lovely, I’m very much looking forward to checking in to desert rose in the near future !
Stayed 1 night in Feb 2021
Response from Guest Relation Team on 9 Feb 2021
Dear Valued Guest, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities. I would like to thank you for the time you have taken to write your review and would like to kindly inform you that your thanks to the staff member has been passed to the related department manger. Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. We enjoy hosting all of our guests and do hope we would have the privilege of welcoming you once again in the near future for a relaxing vacation. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Andrew

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Desert Rose
Excellent hotel and facilities. Staff friendly and always at hand to help. The Hotel grounds are wonderful, beach and lagoon beautiful. Food plentiful and varied. Well worthwhile planning a trip to this resort
Lagoon beach
Bar
Grounds
Grounds
Stayed 7 nights in Jan 2021
Response from Guest Relation Team on 9 Feb 2021
Dear Mr. Andrew, It was a pleasure to host you on your recent stay in Desert Rose Resort. I am glad to read that you had enjoyed your stay and that you were impressed with our services and facilities. I would like to thank you for the time you have taken to write your review and would like to kindly inform you that your thanks to the staff member has been passed to the related department manger. Your comments and feedback are important to us as they allow us the opportunity to ensure that we are providing the best service possible. We enjoy hosting all of our guests and do hope we would have the privilege of welcoming you once again in the near future for a relaxing vacation. Kind Regards, Mohamed Amin General Manager

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional and COVID19 safe
The staff members met during my stay were very friendly and professional. They always served you with a masked put on and resort facilities were in great conditions
Stayed 4 nights in Jan 2021
Response from Guest Relation Team on 31 Jan 2021
Dear Mr. Ahmed, We are glad to hear that you had enjoyed your stay and felt that all of our COVID-19 measures are appropriately followed. We always want to ensure our guests feel like that are staying in their home away from home, we enjoy hosting all of our guests and do hope that we would have the opportunity to welcome you back soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality led to a great holiday!
Great resort, awesome staff and good food. Simply all what you need for a perfect holiday! Staff is very helpful, smiling the whole time and accomodating to all your needs. Food is tasty and new items every day. Alcoholic drinks quality is awesome as they serve pretty good brands. It was an awesome holoday due to the great hospitality this resort offers!
Stayed 5 nights in Dec 2020
Response from Mohamed Amin on 4 Jan 2021
Dear Mr. Michael, Firstly I would like to thank you for the time you have taken to write your review regarding your recent stay with us at Desert Rose. I am happy to know that you enjoyed your vacation and experienced the perfect holiday! The mentioned praises have been passed onto the management for their acknowledgements. As we do enjoy hosting all of our guests, we do hope that we will have the privilege of welcoming you back in our resort Kindest Regards, Mohamed Amin General Manager

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very helpful, polite and always smiling and happy to help and serve you. The resort itself is so good in general, good food, good lil small aqua, clean pools snacks and good drinks all the time. Beach is good but needs a bit of cleaning (
Stayed 4 nights in Sep 2020

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Hotel is nice, clean, applies COVID19 precautionary measures except thatbwe felt it is crowded at some point. All waiters and hoyel staff are doing an awesome job except for few in the restaurants that are booked in advance. Good variety of food. Receptionist on checking out was not so good as well.
Stayed 4 nights in Sep 2020

8/10 Good

Youssef

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valuation
It is more than fair for the value you paid.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Dec 2019
Response from Desert Rose Resort on 14 Jan 2020
Dear Valued Guest, It was a pleasure to host you on your recent vacation to Desert Rose I am delighted to read that you had enjoyed your stay with us. I would like to thank you for the time you have taken to write your review and would like to say that it was a pleasure to read that you had enjoyed your stay. We look forward to welcoming you once again. Kindest Regards, Mohamed Amin General Manager

8/10 Good

Ahmed

Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Dec 2019
Response from Desert Rose Resort. on 20 Dec 2019
Dear Valued Guest, We appreciate each and every guests comments and feedback and we would like to thank you for time you have taken to write your review regarding your recent stay. Please kindly note that I see you were not very happy with your experience and would like to kindly ask you whether you could email us with some further details so that we may investigate and make any necessary changes. Kindest Regards, Guest Relation Team