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Reviews of Diamond Royal Hotel

Diamond Royal Hotel
Hocapasa Mh. Nöbethane Cd. No:16, Sirkeci, Istanbul, Istanbul

Reviews

7.0

Good

Rating 10 - Excellent. 18 out of 70 reviews" "
Rating 8 - Good. 23 out of 70 reviews" "
Rating 6 - Okay. 14 out of 70 reviews" "
Rating 4 - Poor. 6 out of 70 reviews" "
Rating 2 - Terrible. 9 out of 70 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ali

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really awful
Stayed 3 nights in Jan 2022

10/10 Excellent

XHEVAT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2020

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and smelly bathroom and toilet
There were issues with the plumbing if the bathroom and toilet and therefore there was a terrible smell in the room. When the reception was informed about the issue they did not offer an alternative room or even tried to fix the problem. Instead they responded to the complain: "if you do not like it, you can leave without any refund"
Stayed 2 nights in Aug 2020

8/10 Good

Rashida

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Clean and comfortable. Good breakfast. Close to tram, train and marmaray stations. Walking distance to all major attractions
Stayed 4 nights in Jan 2020

2/10 Terrible

Hh, Hh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ا لا أنصح به فندق دون المستوى قريب من المواصلات فقط
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Jul 2019

4/10 Poor

Faris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a motel not a hotel
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel not bad. Good location, next to shop stores and attractions.
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2018

8/10 Good

Zija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
greate stay

4/10 Poor

sami, european

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ongoing horrible noise, avoid this month
Horrible noise and was told about it only after I paid. It will be ongoing for a month at least. Location is ok but you can get same or better for same price or less. inefficient house keeping, no massage centre, just a freelancer from outside who is too old and do not keep appointment, was suppose to arrive in 5 minutes and when I checked after one hour was told not available and the receptiin did not bother to tell me. Most of the staff do not speak English. room relatively small and furniture is a bit old. Poor lighting. Spots on towels. High pillows.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mrs. R, leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in istanbul
very clean, fabulous breakfasts, staff very helpful and polite. You get a good nights sleep as in quiet neighbourhood. excellent customer service.
Response from saadettin on 2 Jul 2016
dear mrs rashida, Thank you for your excellent comment. we will be honoured to host you again.

8/10 Good

Stephen, Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice
We finished our 10 day stay in Turkey with 2 nights here, and we really liked it. They had the best breakfast spread of any hotel we stayed in, the staff was friendly, the hotel was beautiful, and the shower was roomy and excellent. The only thing that was off about the room was the design of the room included a padded, recessed alcove clearly meant to fit the queen size bed in the room. However, the owners apparently decided to cram one more twin bed into the room, so they moved the queen bed flush against one wall, the twin bed flush against the window, thus making the alcove look empty and useless. That said, we loved the place, and would stay there again.

8/10 Good

hayg, montreal, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrific stay in Istanbul
terrific location with a great staff. cannot think of a better place we could have stayed during our week in Istanbul.

2/10 Terrible

malik sajjad, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not nice I wouldn't recommend to anyone b
I booked a room for 3 peoples and I was offered double standard bed with 3 meter by 3 meters space room where you can just sleep only one person there is no more room and also shower and toilets shared with other gust

4/10 Poor

Amine, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Escape to Istanbul
The hotel is old and has construction next to it. The room are not well insulated so you can hear what others are doing. If your room is on the first floor there is no elevator....

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place to stay in Istanbul
This is convenient place to stay in Istanbul. It's a short walk to Topkapi Palace, Hagia Sophia, The Blue Mosque, and the Bascilica Cistern in one direction and the Spice Market and tour boat docks in the other. There are great restaurants within a few hundred feet and a market on the corner. The tram station is a couple of blocks away. The hotel is comfortable and the staff are helpful. The only complaint was breakfast, which was the most disappointing of any place we've stayed.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Avoid this hotel
Overall the hotel is nice but the hotel manager is definitely sexist. Usually I'm insensitive of this kind of thing and I know in a Muslim country things like that can be common, but I never felt it during my 2-week travel in Istanbul. Initially I thought communication breakdowns were to account for a few unpleasant incidents that arose one by one. However my husband had a hunch that it was because the manager has different treatment towards women. And it turned out my husband was right. As long as communication with the manager was carried out by my husband (instead of me as in the previous cases), everything was perfectly fine. As for hotel facilities, budget room 502 is ok, budget room 505 is bad and superior room 202 is worst. Yes, we stayed in three different rooms during our stay due to the communication breakdowns I just mentioned! Overall nothing is special about this hotel except you get one time free use of hamam for every three nights of stay. Yet, the hamam provided was again nothing special. A word of caution, if you are sensitive of sexism and it makes you feel uncomfortable, avoid this hotel. Even if you are not, let your husband or boyfriend make any requests and deal with the manager if needed to save any possible hassle.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i think this hotel not 4 stars it is five stars i was happy in this hotel
Response from saadettin on 4 Apr 2016
thank you very much for your comment best regards saadettin diamond royal hotel

8/10 Good

Natalya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

inci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

GIANLUCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL PERFECT!!!
ALL OK! The breakfast is super! The staff And the people All perfect. Nice And glad!
Stayed 3 nights in Oct 2020

8/10 Good

Barbora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2020

2/10 Terrible

Cigdem

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Ço kötü
Hiç hiyjenik değildi, pisti. Temiz diye koydukları havluda yemyeşil sümük vardı, lavaboda aynı şekildeydi. Oda sigara kokuyordu. Tavanı basık penceresi kalorifer boşluğuna bakan berbat bir yerdi. Odalar asla fotoğraftaki gibi değil. Ödediğim 200 küsür lirayi asla haketmiyorlar. Tek iyi yanı kahvaltısıydı.
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
L établissement est extrêmement bien placé et proche de toute commodité. Notre chambre etait vétuste. Plafond abîmé par un dégât des eaux. Nous avons du solliciter plusieurs fois pour que le ménage qui n a même pas ete fait. Juste refait le lit et mis des serviettes. Nous avons du descendre plusieurs fois réclamer de papiers toilette et des gobelets etc... des petits trucs qui gâchent un peux le séjour. Quand au petit déjeuner le buffet était tres pauvre .Pas de fruit ....pas de jus d orange...au moin la base . Hôtel décevant.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Loretta Maria

Liked: Room comfort
La camera non era quella scelta , molto più piccola e senza vista sulla città
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Die Lage war das einzige positive . Der Preis gür diese Unterkunft ist definitiv zu teuer.
Stayed 3 nights in Sep 2019

8/10 Good

Volha

Liked: Staff & service
Жили в номере, окно которого упиралось в стену, точнее до нее было около полуметра, отличный пейзаж в общем. Но это всё ерунда, по сравнению с тем, что откуда-то снизу по вечерам и ночью шел гул труб. Поскольку при закрытых окнах спать невозможно, а с открытым все гудит, то ночи выдались не спокойные. Не весь персонал хорошо говорит по-английски, но тем не менее пытается помочь. Из + расположение и хорошие завтраки.
Stayed 2 nights in Sep 2019

2/10 Terrible

Salih, Zürich

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Das Personal ist hilfsbereit und freundlich. Vorallem der Service beim Frühstück ist hervorragend. Aber leider ist das Hotel alles andere als Sauber. Die Zimmer sind sehr klein. Das Bett ist unbequem und die Bettwäsche Kratzig. Im Badezimmer ist überall schimmel. Daher hatte das Zimmer auch einen üblen Geruch. Ich habe mich nicht getraut ohne schlappen in die Dusche zu steigen. Alles in allem ist es mehr ein Motel als ein Hotel, in sehr zentraler Lagen aber in einem sehr schlechten Zustand. Zudem ist es auch Verhältnismäßig teuer.
Stayed 5 nights in Aug 2019

2/10 Terrible

Ali

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

6/10 Okay

Mustafa, norway

Liked: Cleanliness
Disliked: Room comfort
Elendig
Rommene og badet er veldig trangt nesten umulig å bevege deg,
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lage ist super, zimmer zu dunkel blick auf seitenwand vom nebenGebäude ! Besser ein paar Euro mehr investieren und ne Suite buchen. Suites sind viel viel besser was ich nur von außen sehen konnte. Betten Matratzen extrem weich wahrscheinlich abgenutzt , denke mal wird zeit für neue. Frühstück ist sehr gut!!!
Stayed 3 nights in Jul 2019

8/10 Good

Hamza

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Jul 2019

8/10 Good

Jeanette

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

WAN-LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Stayed 7 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Sehr ruhige lage aber die 9 m2 sind sehr sehr klein
Stayed 5 nights in Mar 2019

8/10 Good

Hakan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean, the room was tidy, I am very satisfied, it was really very very clean
Stayed 5 nights in Feb 2019

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place near the tram (about 3 mins walking ) and the crew is very helpful the breakfast was great
Stayed 4 nights in Jan 2019

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز للعائلات
مكان نظيف والاستقبال ممتاز ووسائل الموصلات قريبه
Stayed 2 nights in Jan 2019

4/10 Poor

Georg, Paris

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Cher pour la prestation. Bonne literie, chambres trop petite, bon massage mais expédié.
Stayed 4 nights in Sep 2018

6/10 Okay

Vasyl

Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
В целом все не плохо, завтрак однообразный, русских каналов на тв нет, зато заселили раньше 14:00, наш номер был тесноват.
Stayed 9 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Sightseeing
Im Rahmen eines Städtetrips ist man so oder so die wenigste Zeit im Hotel, daher eignet sich das Diamond Royal Hotel perfekt. Zudem liegt es sehr geschickt, d.h. fußläufig ist vieles erreichbar und die Metro nahezu vor der Tür.
Stayed 3 nights in May 2018

10/10 Excellent

S.Yild., Duisburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfekte Lage, nettes Personal
perfekte Lage; Bahn, Bus und Fähre zu Fuß erreichbar sehr nettes Personal und saubere Zimmer
Stayed 8 nights in Apr 2018