Breakfast, lunch, dinner served; Turkish cuisine
Check availability

Reviews of Hilton Garden Inn Istanbul Airport

Hilton Garden Inn Istanbul Airport
Yenibosna Mah., Yalcin Kores Cad. 14, Istanbul

Reviews

8.2

Very good

Rating 10 - Excellent. 348 out of 817 reviews" "
Rating 8 - Good. 263 out of 817 reviews" "
Rating 6 - Okay. 114 out of 817 reviews" "
Rating 4 - Poor. 44 out of 817 reviews" "
Rating 2 - Terrible. 48 out of 817 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sudduf

Stayed 4 nights in Mar 2024
Response from FO Operation Team on 15 Apr 2024
Dear Valued Guest SuddufFirst of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to see that your overall experience with us was up to your expectation We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

10/10 Excellent

Zakari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are always available to assist you to make your stay comfortable.the receptionist are nice and humble.i like that
Stayed 1 night in Feb 2024
Response from FO Operation Team on 15 Mar 2024
Dear Valued Guest ZakariFirst of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

10/10 Excellent

Lissy

Travelled with family
Disliked: Staff & service
The staff was rude, I was in an international video call and one of the front desk guys asked to low my voice that they were trying to talk between them . I didn’t liked his tone of voice , it was rude , they don’t qualify for that job since they don’t have manners . That was my first impresión . Also the shower towels they need to buy new ones, the ones they are using are very old and deteriorated. The air conditioner was too hot, we reported it but they never showed. We slept with the windows open due we couldn’t stand the the temperatures.
Stayed 5 nights in Feb 2024
Response from FO Operation Team on 15 Mar 2024
Dear Valued Guest LissyThank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations about experience. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Ataturk Airport, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. Best Regards,

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not for tourists or families
While the hotel presented a pleasant and well-maintained environment with a friendly staff, it may not be the ideal choice for tourists or families. Situated in a somewhat secluded location, I observed that both local residents and fellow hotel guests did not exhibit a welcoming attitude towards foreigners. Consequently, I have decided not to consider staying here in the future.
Stayed 1 night in Dec 2023

10/10 Excellent

balen

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was best
Stayed 4 nights in Nov 2023
Response from FO Operation Team on 30 Nov 2023
Dear Valued Guest BalenFirst of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

8/10 Good

Nikola

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a dissent hotel close to the old airport of Istanbul. Still occupated and well maintained. Rooms are nice, bad is good.
Stayed 1 night in Oct 2023
Response from FO Operation Team on 31 Oct 2023
Dear Valued Guest NikolaFirst of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from FO Operation Team on 18 Oct 2023
Dear Valued Guest DaleFirst of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

6/10 Okay

Ons

Stayed 4 nights in Sep 2023
Response from FO Operation Team on 6 Oct 2023
Dear Valued Guest,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations about experience.At Hilton Garden Inn Ataturk Airport, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. Best Regards,

8/10 Good

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from FO Operation Team on 5 Sept 2023
Dear Valued Guest NizarThank you for choosing Hilton Garden Inn İstanbul Atatürk Airport, during your travels to Turkey .Your loyalty to our Brands is very important and we are overjoyed to hear that your expectations were met .We look forward to welcoming you back in near future.Sincerely ,

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I like the diner also
Stayed 6 nights in Aug 2023
Response from FO Operation Team on 4 Sept 2023
Dear Valued Guest Francis,First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectationWe hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

4/10 Poor

Andrew

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel staff are not very helpful, very unorganized, the hotel smells like sewer due to leaking drains in the car park. Don’t waste your money on this hotel
Stayed 8 nights in Jul 2023
Response from FO Operation Team on 9 Aug 2023
Dear Valued Guest Andrew,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations about experience. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Ataturk Airport, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. Best Regards,

10/10 Excellent

Ikram

Stayed 7 nights in Jul 2023
Response from FO Operation Team on 14 Aug 2023
Dear Valued Guest Ikram,First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

10/10 Excellent

Marco, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient Hotel to stay if you on your way to the International Airport.
Stayed 1 night in Jun 2023
Response from FO Operation Team on 20 Jun 2023
Dear Valued Guest Marco,First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectationWe hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Miss ruya at reception very nice and help
Stayed 1 night in May 2023
Response from FO Operation Team on 20 Jun 2023
Dear Valued Guest Ahmad,First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

10/10 Excellent

Abdulhalim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from FO Operasyon Ekibi on 20 Jun 2023
Değerli Misafirimiz …..Öncelikle değerli vaktinizi ayırarak otelimizde gerçekleştirmiş olduğunuz konaklamanız ile ilgili yorumlarınızı paylaştığınız için çok teşekkür ederiz.Hizmetlerimizden memnun kalmış olmanız bizleri çok sevindirmiş olup, yapmış olduğunuz puanlama tüm Hilton Garden Inn Ataturk Airport çalışanları için motivasyon kaynağı olmuştur.Otelimize gösterdiğiniz ilgiye teşekkür eder, size en yakın zamanda tekrar ''Hoş geldiniz''diyebilmeyi dileriz.Saygılarımızla ,

10/10 Excellent

Liudmila

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, the room was big and clean, staff is very friendly, the food is good
Stayed 2 nights in Apr 2023
Response from FO Operation Team on 6 Apr 2023
Dear Valued Guest Liudmila,First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

10/10 Excellent

glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
second time I have stayed at this hotel for business and I find it very convenient
Stayed 8 nights in Mar 2023
Response from FO Operation Team on 29 Mar 2023
Dear Valued Guest Glenn,First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

10/10 Excellent

abdulghani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenity Food buffet was great clean tasty Turkish cuisine breakfast was great Turkish breakfast. Have to say really impressed with front desk staff helped me with printing papers and charging my phone great people indeed
Response from FO Operation Team on 18 Jan 2023
Dear Valued Guest Abdulghani,First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

2/10 Terrible

James

Travelled with family
The property is no where near the airport very dishonest to call it an airport hotel
Response from FO Operation Team on 18 Jan 2023
Dear Valued Guest James,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations about experience. Your comments will help us as we continually work to improve our guest experience. We would like to kindly mention that our names is called Atatürk Airport Hotel which is closed to us.At Hilton Garden Inn Ataturk Airport, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. Best Regards,

10/10 Excellent

zakareya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Customer service really is 5 stars from all the staff unfortunatley this time the room was very hot 🔥 even with heating off and window open didnt have goodnight sleep even though the staff was great my guess is because i stayed on 19 floor and the heat goes up in the building wouldnt really blame the hotel its middle of winter so aircon wasnt on wverything else was spot on.
Response from FO Operation Team on 18 Jan 2023
Dear Valued Guest Zakareya,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations about experience. Your comments will help us as we continually work to improve our guest experience. At Hilton Garden Inn Ataturk Airport, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. Best Regards,

10/10 Excellent

Vektoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in the Area
We’ve stayed two times at the Hilton Garden Inn while in Istanbul and it has been the cleanest Hotel we have stayed in the area. The front receptionists Ruya and Tulay were AMAZING! These two young ladies are some of the kindest and most generous I’ve seen so far on our 1 month trip to Turkey. We’ve been to many other hotels but no one was generous and helpful like these two ladies. Keep up the good work girls! Our housekeeper Kursat was wonderful and very helpful. Very generous man and takes care of any of your needs and room. Some other hotels have a bad smell to the room but there was no smell in these rooms. Great views on the upper 20th and 21st floors we stayed in. Currently, construction going on at the front so recommend booking at the back of the hotel until that building is complete. The only problem was it is a bit far from the city centre and the main attractions of Istanbul which can be a 20-30 min taxi ride. Also, wi-fi was not that great and got really slow during the night but called the front desk and they were able to fix it. There is some walking distance restaurants nearby which was great.
Stayed 4 nights in Dec 2022
Response from FO Operation Team on 18 Dec 2022
Dear Valued Guest Vektoria,First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

8/10 Good

Huseyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2022

6/10 Okay

Saba

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did not appreciate the staff at reception, not so helpful with my luggage, says they don't have bellboys.
Stayed 1 night in Sep 2022
Response from FO Operation Team on 14 Sept 2022
Dear Valued Guest Saba,Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations about experience. We would like to inform you that in our brand standarts we do not have bellboy service to offer the best price to our guests.We do hope to have a chance to welcome you back and make you remember us much better feelings.Best Regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from FO Operasyon Ekibi on 14 Sept 2022
Değerli MisafirimizDeğerli zamanınızı ayırıp otelimizi değerlendirdiğiniz için çok teşekkür ederiz. Değerlendirmenizde vermiş olduğunuz puanlarınız için çok mutlu olduğumuzu belirtmek isteriz. Sizleri en kısa zamanda tekrar Hilton Garden Inn Atatürk Airport’da misafir etmekten mutluluk duyacağız. Saygılarımla,

10/10 Excellent

Hassan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very well managed hotel, staff is very friendly and helpful. One of the front desk person, Nur, made our stay very comfortable due to her helpful and outstanding service.
Stayed 1 night in Aug 2022
Response from FO Operation Team on 24 Aug 2022
Dear Valued Guest HassanFirst of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback.We are very happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future.Best Regards ,

8/10 Good

Mohammad

Stayed 2 nights in Aug 2022
Response from FO Operation Team on 18 Aug 2022
Dear Valued Guest Mohammad, First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback. We are very happy to see that your overall experience with us was up to your expectations. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future. Best Regards ,

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from FO Operation Team on 18 Aug 2022
Dear Valued Guest Wael First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback. We are very happy to see that your overall experience with us was up to your expectations. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future. Best Regards ,

6/10 Okay

Andre

Stayed 2 nights in Aug 2022

10/10 Excellent

Broosk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from FO Operation Team on 18 Aug 2022
Dear Valued Guest Brooks First of all, we would like to thank you very much for choosing to stay at the Hilton Garden Inn Atatürk Airport and taking the time to express your feedback. We are very happy to see that your overall experience with us was up to your expectations. We hope your travel plans will allow you another visit to Istanbul and we will have the pleasure of welcome you again in the nearest future. Best Regards ,

8/10 Good

Hani, Bogart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021
Response from FO Operasyon Ekibi on 23 Mar 2022
Sayın Ali Bey, Konuk anketimizi doldurarak Hilton Garden Inn Atatürk Airport otelimizdeki deneyiminizi bizlerle paylaştığınız için çok teşekkür ederiz. Kalışınız sırasında genel olarak beklentilerinizi karşılamayı başardığımızı öğrenmekten büyük mutluluk duyduk. Sizi en kısa zamanda yeniden otelimizde ağırlayabilmeyi ümit ediyoruz. Saygılarımızla,

6/10 Okay

Moneir

Travelled with family
Liked: Cleanliness, staff & service
The rooms are old, the furniture needs to be clean, the floor carpets also old, the pillows were smelly I had to ask to replace the pillows. Over all the staff were friendly, the breakfast was good, except the haws-keeping needs to learn haw to give a privacy to there Guests.
Stayed 7 nights in Dec 2021
Response from FO Operation Team on 23 Mar 2022
Dear Valued Guest Moneir Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations about experience. Your comments will help us as we continually work to improve our guest experience. The reviews about the technical and housekeeping issues shared with the related departments. At Hilton Garden Inn Ataturk Airport, we promise to do whatever it takes to ensure you are satisfied. We hope you will consider staying with us in the future. Best Regards,

10/10 Excellent

Cihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from . on 12 Apr 2022
Değerli Misafirmiz, Zaman ayırıp bizi değerlendirdiğiniz için teşekkür ederiz. Sizleri tekrar Hilton Garden Inn İstanbul Atatürk Airport da ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz Saygılarımızla,

2/10 Terrible

Riza

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2021
Response from . on 12 Apr 2022
Değerli Misafirmiz, Zaman ayırıp bizi değerlendirdiğiniz için teşekkür ederiz. Sizleri tekrar Hilton Garden Inn İstanbul Atatürk Airport da ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz Saygılarımızla,

2/10 Terrible

Praveen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst to stay
This hotel is not good at all in anyway, Reception not responding properly, they won’t pickup calls, air conditioning not working
Stayed 1 night in Oct 2021
Response from . on 12 Apr 2022
Dear Valued Guest, Thank you for your time to review our hotel We will be happy to welcome you at Hilton Garden Inn İstanbul Atatürk Airport again. Best Regards,

10/10 Excellent

Shahana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stay was amazing, will be coming back next year. Service was really good. Highly recommend this hotel. Was staying in another hotel but it was horrendous, glad I changed hotel to this one.
Stayed 6 nights in Oct 2021
Response from . on 12 Apr 2022
Dear Valued Guest, Thank you for your time to review our hotel We will be happy to welcome you at Hilton Garden Inn İstanbul Atatürk Airport again. Best Regards,

8/10 Good

Tair

Business traveller
Liked: Cleanliness
Stayed 1 night in Sep 2021
Response from . on 12 Apr 2022
Dear Valued Guest, Thank you for your time to review our hotel We will be happy to welcome you at Hilton Garden Inn İstanbul Atatürk Airport again. Best Regards,

10/10 Excellent

Harikrishna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from . on 12 Apr 2022
Dear Valued Guest, Thank you for your time to review our hotel We will be happy to welcome you at Hilton Garden Inn İstanbul Atatürk Airport again. Best Regards,

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, room comfort
Stayed 16 nights in Aug 2021
Response from . on 12 Apr 2022
Dear Valued Guest, Thank you for your time to review our hotel We will be happy to welcome you at Hilton Garden Inn İstanbul Atatürk Airport again. Best Regards,

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jul 2021
Response from . on 12 Apr 2022
Dear Valued Guest, Thank you for your time to review our hotel We will be happy to welcome you at Hilton Garden Inn İstanbul Atatürk Airport again. Best Regards,

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2021
Response from . on 12 Apr 2022
Dear Valued Guest, Thank you for your time to review our hotel We will be happy to welcome you at Hilton Garden Inn İstanbul Atatürk Airport again. Best Regards,

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nutral
Stayed 3 nights in Jun 2021
Response from filiz onar on 25 Jul 2021
Dear Guest, Thanks for rating us on Expedia.com, Best Regards, Filiz ONAR Front Office Manager

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for three nights and the room was clean stuff very friendly
Stayed 3 nights in Jun 2021
Response from filiz onar on 25 Jul 2021
Dear Guest, We would like to thank you for your recent stay at Hilton Garden Inn Istanbul Atatürk Airport. We do much appreciate, taking your time to express valuable feedback concerning your stay, It was our pleasure to have you stayed with us, We thank you for your positive feedback. We would like to thank you once again for selecting our hotel in Istanbul and I hope to have the pleasure of welcoming you to Hilton Garden Inn Istanbul Atatürk Airport in the nearest future. Best Regards Filiz Onar Front Office Manager

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
The air conditioner was not working it was so hot and they did not allow me to chance the room
Stayed 3 nights in May 2021
Response from filiz onar on 11 May 2021
Dear Guest, We would like to thank you for your recent stay at Hilton Garden Inn Istanbul Atatürk Airport. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Hilton Garden Inn Istanbul Atatürk Airport family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. Your feedback has been carefully reviewed and our Department Heads have been informed on this issue. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in İstanbul and I hope to have the pleasure of welcoming you to Hilton Garden Inn Istanbul Atatürk Airport the nearest future. Sincerely, Filiz Onar Front Office Manager 0212 503 90 00

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I dont recommend staying here
Bad receptionists and definitely bad customer service.
Stayed 1 night in Mar 2021
Response from FİLİZ ONAR on 11 May 2021
Dear Guest, We would like to thank you for your recent stay at Hilton Garden Inn Istanbul Atatürk Airport. We appreciate you taking the time to express valuable feedback regarding your visit, as it is instrumental in helping us identify the areas in which we can potentially improve. Our main priority as Hilton Garden Inn Istanbul Atatürk Airport family is to serve our guests impeccably during their stay at our hotel. The valuable information you have kindly shared with us will be taken into consideration to make sure that our guests receive excellent service at all times. Your feedback has been carefully reviewed and our Department Heads have been informed on this issue. In order to provide superior service and hospitality for our guests under all circumstances, we will be taking your review into careful consideration. I would like to thank you once again for selecting our hotel in İstanbul and I hope to have the pleasure of welcoming you to Hilton Garden Inn Istanbul Atatürk Airport the nearest future. Sincerely, Filiz Onar Front Office Manager 0212 503 90 00

8/10 Good

Fathi

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from filiz onar on 4 Mar 2021
Dear Guest Fathi, We are truly heartened to receive your generous review of Hilton Garden Inn Istanbul Atatürk Airport. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future. Kind Regards, Filiz Onar Front Office Manager

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from . on 12 Apr 2022
Dear Valued Guest, Thank you for your time to review our hotel We will be happy to welcome you at Hilton Garden Inn İstanbul Atatürk Airport again. Best Regards,

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had wonderful stay at the Hilton Hilton Garden Inn Istanbul Airport. Starting with the staff, they were the most welcoming and caring people I have met recently in an hotel. Wonderful service , The facility was well prepared and ready for COVID-19. Sanitizer gels everywhere, tissues to use for elevator buttons, careful set up in the dining area with the right spacing of the tables. I felt completely comfortable being in the hotel and a real pleasure to visit this place. The hotel is awesome,
Stayed 1 night in Jan 2021
Response from FILIZ ONAR on 31 Jan 2021
Dear Guest Rachid, We are truly heartened to receive your generous review of Hilton Garden Inn Istanbul Atatürk Airport. Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future. Kind Regards, Filiz Onar Front Office Manager

6/10 Okay

Samson

Stayed 7 nights in Nov 2020
Response from FILIZ ONAR on 31 Jan 2021
Dear Guest Samson, Thanks for rating us on Expedia, We would like to thank you once again for selecting our hotel in İstanbul and I hope to have the pleasure of welcoming you to Hilton Garden Inn Istanbul Atatürk Airport the nearest future. Sincerely, Filiz Onar Front Office Manager 0212 503 90 00

10/10 Excellent

Selen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from . on 12 Apr 2022
Değerli Misafirmiz, Zaman ayırıp bizi değerlendirdiğiniz için teşekkür ederiz. Sizleri tekrar Hilton Garden Inn İstanbul Atatürk Airport da ağırlamaktan mutluluk duyacağımızı bilmenizi isteriz Saygılarımızla,