Property amenity

Reviews of Hyatt Centric Levent Istanbul

5 out of 5
Hyatt Centric Levent Istanbul
Buyukdere Caddesi No. 136, Levent, Istanbul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 365 reviews" "
Rating 8 - Good. 85 out of 365 reviews" "
Rating 6 - Okay. 19 out of 365 reviews" "
Rating 4 - Poor. 9 out of 365 reviews" "
Rating 2 - Terrible. 10 out of 365 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Salome

Stayed 3 nights in Mar 2024
Response from Bahar on 6 Mar 2024
Dear Salome,Thank you for taking the time to share your feedback following your recent visit.As we pride ourselves on providing a seamless guest experience, we are sorry to hear of your disappointment. Please be assured that we have shared your feedback with the relevant department heads.Thank you very much.Yours sincerely,Bahar ApulAsst. Front Office Manager

6/10 Okay

I

Liked: Cleanliness, staff & service, room comfort
Stayed 9 nights in Jan 2024
Response from Bahar Apul on 19 Feb 2024
Dear Guest,First of all, thank you for taking the time to leave your feedback.It is our biggest goal to provide an exceptional and satisfying experience for every guest.We hope to have another chance to welcome you back to Hyatt Centric Levent.Best Regards,Bahar ApulAssistant Front Office Manager

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frequent business traveler. One of the best hotel experience I've had in a long time. Excellent service, superb rooms, varied and quality breakfast (including vegan options) and all at a very reasonable price. Excelllent location with a metro station at the corner and major shopping malls across the street. Higly reccomend
Stayed 2 nights in Jan 2024
Response from bahar apul on 8 Feb 2024
Dear Robert,Thank you very much for taking the time to share your positive feedback following your recent visit, and sharing your experience with other travellers. The entire team will be looking forward to welcoming you back.Best Regards,Bahar ApulAssistant Front Office Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning value in a convenient location.
Stayed 1 night in Jan 2024
Response from Bahar Apul on 29 Jan 2024
Dear Mr. Robert,Firstly, we would like to thank you for being our guest and for taking the time to tell us about your experience. We enjoy reading your feedback and will share it with our team. We appreciate your kind words.We hope to welcome you back to Hyatt Centric Istanbul and offer you the finest in Turkish hospitality.Best regards,Bahar ApulAssistant Front Office Manager

2/10 Terrible

Zaid

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
We arrived at night on 4th January and the man in the reception was very bad don’t know how to deal with the people Un comfortable bed , nice bathroom Parking so expensive
Stayed 1 night in Jan 2024
Response from bahar Apul on 29 Jan 2024
Dear Mr. Zaid,We would like to express our gratitude for taking the time to share your valuable feedback following your recent visit. Your comments are genuinely appreciated, as they provide us with valuable insights to enhance our services.Regrettably, we are truly sorry to hear about the disappointments you encountered during your stay, particularly in relation to the subjects you kindly mentioned. Please accept our sincere apologies for any inconvenience caused. Rest assured, our dedicated team heads have promptly relayed your feedback.Furthermore, we deeply regret not being able to meet your expectations overall, and we want to assure you that every effort was made to address and rectify the situation to the best of our ability.Thank you once again for bringing these issues to our attention, your suggestions are important for us to grow ourselves. It is our utmost goal to provide an exceptional and satisfying experience for every guest, and we are truly sorry for any shortcomings during your stay.Yours sincerely,Bahar ApulAssistant Front Office Manager

4/10 Poor

Kamel

Travelled with family, Business traveller
Liked: Amenities
Location
Stayed 1 night in Nov 2023
Response from Front Office Manager on 20 Dec 2023
Dear Kamel,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul team, we highly appreciate the time you took to share your feedback with us.We pride ourselves on offering every guest impeccable service, it was disappointing to see that you found your visit to be less than perfect. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Kind regards,Mehmet Dal

10/10 Excellent

Nevzat

Liked: Cleanliness, staff & service
Enjoyed it. Only issue was they are going through renovations.
Stayed 3 nights in Oct 2023
Response from Front Office Manager on 17 Oct 2023
Dear Nevzat,Thank you very much for your evaluation on our Guest Satisfaction Survey.As Hyatt Centric Levent Istanbul family, we highly appreciate the time you took to share your feedback with us.We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations. Therefore we would love to hear more about your evaluation as your comments are most helpful for improving our services.We look forward to welcoming you back to our hotel.Kind regards,Mehmet Dal

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023
Response from Front Office Manager on 15 Oct 2023
Dear Sarah,Thank you for your feedback on Expedia. We appreciate the time you took to share your experience with us.Your favorable scores are highly appreciated and it is indeed a great pleasure to learn that you have enjoyed your stay with us and that our services have been satisfactory. Hyatt Centric Levent Istanbul staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing.I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future. Sincerely,Mehmet Dal

8/10 Good

Ali Can

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms
Stayed 1 night in Aug 2023
Response from Simge Z. on 16 Aug 2023
Sayın Ali Can Bey,Hyatt Centric Levent İstanbul ailesi olarak; genel olarak konaklamanızdan, size sunmuş olduğumuz servislerden memnun kalmanıza çok mutlu olduk.Çok değerli görüşleriniz bizi her zaman daha iyisini yapabilmemiz için motive etmektedir.Sizi en yakın zamanda yeniden otelimizde ağırlayabilmeyi diliyoruz.Saygılarımla,

8/10 Good

Jinha

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023
Response from Simge Z. on 16 Aug 2023
Dear Jinha Kim,Thank you so much for taking time to share your experience during your recent stay, in detail. We are very delighted to see that you have enjoyed your stay. We shared your feedback with related departments.We look forward to welcoming you back to our hotel soon.Kind regards,

10/10 Excellent

Reyna

Liked: Amenities, property conditions & facilities
Beautiful room, excellent staff
Stayed 1 night in Jul 2023
Response from Simge Z. on 16 Aug 2023
Dear Ms. Santos,Thank you very much for your very positive rate. We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations. As Hyatt Centric Levent Istanbul family, we always strive to keep our service quality in the best way.Once again, thank you for choosing us for your stay and we hope to welcoming you back, soon.Kind regards,

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Large modern hotel
The staff at reception were very friendly and helpful. I was given a free upgrade which meant i had a big room with a sitting area at the front of the hotel. The bathroom was spacious and well equipped. The bed was comfortable though the room was a little too warm. I tried setting the A/C to 20'C but it never got below 21.7 during the two days i stayed. There is no way to get a breeze as the windows are sealed (I hate these modern style hermetically sealed hotel rooms) Breakfast was fine
Stayed 2 nights in Jul 2023
Response from Simge Z. on 31 Jul 2023
Dear Mr. Simon,Thank you so much for taking time to share your experience during your recent stay, in detail.As Hyatt Centric Levent Istanbul family, we highly appreciate the time you took to share your feedback with us.We are very delighted to see that you have enjoyed our rooms.Furthermore, we appreciate your compliments in regards to the hotel staff.On the other hand, we would like to apologize for the inconvenience situation about A/C that you encountered. Please be sure, the constructive feedback that you mentioned is already taken consideration by related departments.Thank you once again for helping us take our quality one step further.We wish you have a more pleasant stay on your next trip.We are looking forward to welcoming you back, soon.Sincerely,

8/10 Good

Fouad

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff
Stayed 1 night in Jul 2023
Response from Simge Z. on 31 Jul 2023
Dear Mr. Fouad,First of all, I would like to thank you for taking time to share your reviews with us. We are truly delighted to read that you enjoyed your recent stay in overall. In particular, thank you for your very nice comments regarding our staff.We look forward to providing you with the same level of service and unique experiences on your next visit, which will hopefully be in the not-too-distant future.Sincerely,

10/10 Excellent

Wayel

Stayed 2 nights in Jun 2023
Response from Simge Z. on 6 Jul 2023
Dear Guest,Thank you so much for taking time to share your experience.We are delighted to see that you enjoyed the stay and the service provided.We shared your feedback with related departments.We look forward to welcoming you back to our hotel soon.Kind regards,

8/10 Good

Cigdem Incedal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great service by staff who were always polite and professional. Hotel located in a good area 1 min away from train station where you can go into town or to the nearby shopping centres. Room was very clean and spacious also very comfortable.
Response from Simge Z. on 22 Mar 2023
Dear Ms. Cigdem Incedal,Thank you so much for taking time to share your experience during your recent stay, in detail. We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations. Furthermore, we appreciate your compliments in regards to our hotel staff and the location. As Hyatt Centric Levent Istanbul family, we always strive to keep our service quality in the best way.Once again, thank you for choosing us for your stay and we hope to welcoming you back, soon.Kind regards,

2/10 Terrible

Necdet Hakan

Stayed 1 night in Dec 2022
Response from Simge Z. on 2 Jan 2023
Sayın Necdet Hakan Karsligil,Hyatt Centric Levent Istanbul ailesi olarak konaklamaniz suresince beklentilerinize uygun servis verememis olmaktan uzuntu duydugumuzu belirtmek isteriz.Konaklamanizla ilgili olarak servislerimizi gelistirebilmek adina sizden daha detayli yorum alabilmeyi rica ediyoruz.Saygilarimla,

10/10 Excellent

Yasmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Location and Lovely Terrace
The friendliest and most welcoming staff in Istanbul! Amazing location with easy access to 3 of the most wonderful malls in Istanbul along with some of the best dining options around the area with supermarkets and pharmacies a stone throw away from hotel.
Stayed 3 nights in Sep 2022
Response from Simge Z. on 28 Sept 2022
Dear Ms. Yasmeen,Thank you so much for taking time to share your experience during your recent stay, in detail. We are very delighted to see that you have fully enjoyed your stay and our services exceeded your expectations. Furthermore, we appreciate your compliments in regards to our hotel staff and the location. As Hyatt Centric Levent Istanbul family, we always strive to keep our service quality in the best way.Once again, thank you for choosing us for your stay and we hope to welcoming you back, soon.Kind regards,Guest Services

10/10 Excellent

Rania

Stayed 1 night in Aug 2022

8/10 Good

ALI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the design of decoration of room. I do not like hotel entrance should be same as a luxury hotels.
Stayed 1 night in Aug 2022

10/10 Excellent

Eli, Newport Beach

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and amazing staff. We stayed 3 times this year in Hyatt Centric Levent and we have always been pleased. The rooms are large and clean, the staff is very friendly and all of your needs are met immediately. Breakfast, gym, spa and all other amenities in the hotel are top of the line. The food and room service is stellar. The hotels across the street are short in service when they are crowded (which we stayed before) while you get the same level of excellent service consistently regardless of the occupancy levels. Excellent location that is very central. By far our favorite hotel. Will be going back.
Stayed 3 nights in Aug 2022

10/10 Excellent

Rupinder, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very courteous and helpful. Property is clean as well.
Stayed 3 nights in Jul 2022

8/10 Good

Osinachi

Liked: Cleanliness
This hotel is near the metro station which made for easy access within the city.
Stayed 6 nights in Jul 2022
Response from ^IC on 2 Aug 2022
Dear Osinachi, Thank you very much for sharing your kind feedback with us. We are delighted to see that you enjoyed your stay and our services provided. Looking forward to welcoming you back to our hotel very soon. Sincerely,

6/10 Okay

F

Business traveller
Liked: Cleanliness, staff & service
Hmm, I'd rather stay at Fairmont again for a slight higher price, but a true 5*
Stayed 2 nights in Jun 2022
Response from Yagmur B. on 23 Jun 2022
Dear Guest, Thank you to evaluate us. As Hyatt Centric Levent Istanbul family, we are very sorry to hear that we could make your stay a satisfactory one. We always strive to provide a comfortable stay for all of our guests and to meet their expectations in a correct way. Unfortunately, we could not achieve this during your recent visit. We would love to hear more since your comments are very helpful. We hope to welcome you back to our hotel. Sincerely,

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from Yagmur B. on 4 Jun 2022
Dear Guest, Thank you very much to evaluate us. As Hyatt Centric Levent Istanbul family, we are glad to see that you enjoyed your stay and our services provided. We look forward to welcoming you back to our hotel very soon. Sincerely,

8/10 Good

Mohamed

Stayed 2 nights in May 2022

10/10 Excellent

Luigi Junior

Stayed 1 night in May 2022
Response from Yagmur B. on 28 May 2022
Dear Luigi Junior, Thank you to evaluate us. As Hyatt Centric Levent Istanbul family, we are happy to see that you enjoyed your stay and our services. We look forward to welcoming you back to our hotel very soon. Kind regards,

10/10 Excellent

Eser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standart - Clean Room - Warm Welcome
even it was a short stay with my daughter, It was giving clue that we will choose that hotel next time. Cleanliness of room, pool, SPA center was good enough. People are professional, kind and giving warm smiles. Prices are higher than equivalent hotels in that region but I can not compare since I did not stay in others. Breakfast was great. We eat Dinner at restaurant and taste of meat and chicken was good. Service was good.
Stayed 1 night in May 2022
Response from Yagmur B. on 11 Jun 2022
Dear Eser, Thank you very much for taking the time to share your great reviews with us. As Hyatt Centric Levent Istanbul family, we are glad to hear that you enjoyed your stay and our services. It is a great pleasure to hear your detailed feedback and kind words regarding our services. We are always looking forward to welcoming you and your family to our hotel. Kind regards,

10/10 Excellent

Duygu

Stayed 3 nights in Apr 2022
Response from Yagmur B. on 5 May 2022
Sayın Duygu, Değerlendirmeniz için teşekkür ederiz. Konaklamanızdan ve size sunulan hizmetlerimizden memnun kaldığınızı büyük bir mutlulukla öğrenmekteyiz. En kısa zamanda sizleri otelimizde yeniden ağırlayabilmeyi diliyoruz. Saygılarımızla,

10/10 Excellent

Moohammed

Stayed 5 nights in Mar 2022

10/10 Excellent

BOBBY, HONG KONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were super friendly and responsive
Stayed 5 nights in Mar 2022
Response from Yagmur B. on 26 Mar 2022
Dear Bobby, Thank you very much for taking the time to share your feedback with us. We are delighted to see that you enjoyed your stay and our services. In particular, it is a great pleasure to hear your kind words regarding our staff. We look forward to welcoming you back to our hotel very soon. Sincerely,

10/10 Excellent

fadi

Stayed 5 nights in Feb 2022

10/10 Excellent

Canan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Yagmur B. on 8 Feb 2022
Dear Canan, Thank you very much for taking the time to evaluate us. We are delighted to see that you enjoyed your stay and our services. Looking forward to welcoming you back to our hotel, very soon. Sincerely,

10/10 Excellent

Charbel

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Very good location
Stayed 4 nights in Jan 2022
Response from Yagmur B. on 8 Feb 2022
Dear Charbel, Thank you for taking the time to evaluate us. We are very happy to see that you enjoyed your stay and our services, especially our location. We look forward to welcoming you back to our hotel, very soon.

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, room comfort
Last minute booking
I had to booked here due to an unsafe emergency I experienced at an Airbnb and I am so happy I did. The moment I arrived I felt extremely safe and had a warm welcome. All the guys were so caring, great hospitality and made me feel taken care of. Thank you to all 3 men in the front. Best experience.
Stayed 1 night in Jan 2022
Response from Yagmur B. on 1 Feb 2022
Dear Melissa, Thank you very much for taking the time to share your feedback with us. First of all, we are sorry to hear that you had an inconvenience regarding the experience at Airbnb. We wish it will not happen again. On the other hand, we are happy for giving us a chance to welcome you to our hotel. It is a great pleasure to hear that you enjoyed your stay and our services. Please be sure that your feedback is very motivating and we shared this with the entire team to keep doing their best. We look forward to welcoming you back to our hotel, very soon. Sincerely,

10/10 Excellent

Hampus

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Excellent newer Hyatt hotel
Wonderful condition, great rooms with a good selection in the minibar, really feels like you’re in a nice hotel. The only downside was the service. They always say it’s cheaper to book via them directly if i want to extend my stay. I found that booking via a third party website such as hotels.com was around 50 euros cheaper, they wouldn’t even match the price & told me to book via hotels.com if I found this great price, so I ended up extending via hotels.com & I now book via third party websites every time as I realize I can’t rely on the hotels directly even though they are good hotels. Another downside was the concierge didn’t want to reschedule our flights & said it was too hard because they ask so many questions. I could provide the details for these questions such as email, date of birth, booking code, etc. so that it’s possible but no they could unfortunately only help with booking us a taxi. I stay at Hyatt usually because of the service…. I was able to rebook through another concierge service instead & they had no problem doing it. So I’m not sure why the Hyatt concierge thought it was so hard. But oh well, if you’re not there for the concierge services you’ll be happy here, great condition Hyatt & service at the restaurant & so on were excellent.
Stayed 1 night in Jan 2022
Response from Yagmur B. on 28 Jan 2022
Dear Hampus, Thank you very much for taking the time to share your detailed feedback with us. We are delighted to see that you enjoyed our rooms and general facilities during your stay. On the other hand, we are truly sorry to hear that we were unable to meet your expectations regarding our concierge services. Please be sure that your comments were shared with the related departments to improve our services. Also, the inconvenience that you felt regarding the room rate on the day will be examined by our reservation department. Your detailed feedback is very helpful for us to understand which points should be improved. Your constructive feedback will be immediately considered by the entire team. We are looking forward to welcoming you back to our hotel, very soon. Sincerely,

10/10 Excellent

Refik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2022
Response from Yagmur B. on 16 Jan 2022
Sayın Refik, Değerli vaktinizi ayırıp bizleri değerlendirdiğiniz için teşekkür ederiz. Konaklamanızdan ve size sunulan servislerimizden memnun kaldığınızı görmek bizi çok mutlu etti. En kısa zamanda sizleri yeniden otelimizde ağırlayabilmeyi diliyoruz. Saygılarımızla,

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2021
Response from Asli F on 4 Jan 2022
Dear Mohammad, Thank you very much for taking the time to evaluate our hotel. We are delighted to see that you had a great stay. We look forward to welcoming you back. Sincerely,

10/10 Excellent

Seyyed shaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Asli F on 4 Jan 2022
Dear Seyyed shaho, Thank you very much for taking the time to evaluate our hotel. We are delighted to see that you had a great stay. We look forward to welcoming you back. Sincerely,

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, wonderful staff, nice breakfast, spacious room, clean bathroom.
Stayed 1 night in Dec 2021
Response from Asli F on 27 Dec 2021
Dear Adnan, Thank you so much for taking the time to leave us this amazing review! We are delighted to read that you enjoyed your entire stay at Hyatt Centric Levent Istanbul! Look forward to welcoming you back soon. Happy new year! Sincerely,

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Asli F on 27 Dec 2021
Dear Abdullah, Thank you so much for your review! We are delighted to see that you enjoyed your stay and the service provided. We look forward to welcoming you back to our hotel. Sincerely,

10/10 Excellent

Agata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My overall experience was great. The cadres were so friendly and professional. From front door all the way to breakfast area and cleaning were amazing. I can’t remember the names but “Yagmur” was doing great by helping me with finding the areas and some Turkish words.
Stayed 14 nights in Dec 2021
Response from Yagmur B on 18 Dec 2021
Dear Agata, Thank you for taking the time to share your great feedback with us. We are more than happy to hear that you enjoyed your stay and our services provided. In particular, we would like to thank you for your kind words regarding our staff. As a whole team, we strive to provide a comfortable and enjoyable stay for all of our guests. It is a great pleasure to see that we could achieve this for your recent stay. We look forward to welcoming you back to our hotel, very soon. Sincerely,

10/10 Excellent

Ehab

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Yagmur B. on 28 Nov 2021
Dear Ehab, Thank you for sharing your evaluation with us. As Hyatt Centric Levent Istanbul family, we are more than happy to see that you enjoyed your stay and our services provided. We are looking forward to welcoming you back to our hotel, very soon. Sincerely,

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, beautiful details and hotel, warm and professional staff, right next to metro so very very convenient- would definitely stay again!
Stayed 2 nights in Nov 2021
Response from Yagmur B. on 21 Nov 2021
Dear Michelle, Thank you for taking time to share your feedback with us. We are truly delighted to see that you enjoyed your stay and our services provided. In particular, we would like to thank you for your kind words regarding our hotel facilities, staff as well as our location. We look forward to welcoming you back to our hotel, very soon. Kind regards,

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Perfect stay! The pool, room and breakfast was great! Ege was very helpful during check-in and spoke excellent English !
Stayed 1 night in Sep 2021
Response from Yagmur B. on 13 Nov 2021
Dear Nicolas, Thank you for taking time to share your feedback with us. We are delighted to see that you enjoyed your stay and our services provided. In particular, your kind feedback regarding our staff and our hotel facilities during your stay is very motivating. Please be sure that we share your kind words with the entire team. We look forward to welcoming you back to our hotel soon. Sincerely,

2/10 Terrible

Saqib

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I could not sleep. I could here a noise like a fan in my room. We asked to move rooms but they did not allow us to.
Stayed 4 nights in Oct 2021
Response from Yagmur B. on 2 Nov 2021
Dear Saqib, Thank you for taking time to share your feedback with us. We are truly sorry to learn that you had the inconvenience regarding the noise coming to your room. We would like to kindly state that we have already checked all technical aspects. Unfortunately, the noise was not identified in the room. The hum that made you feel uncomfortable was detected to be coming from outside the hotel. Due to the high occupancy rate, we did not have available room yesterday to provide you. Please accept our sincere apologies for this matter. We wish we were able to make your stay a satisfactory one from the beginning till the end. Please be sure that the inconvenience happened once. We look forward to welcoming you back to our hotel soon. Sincerely,

10/10 Excellent

Asaf

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great rooms, great bar downstairs.
Stayed 1 night in Oct 2021
Response from Yagmur B. on 26 Oct 2021
Dear Asaf, Thank you for taking time to share your evaluation with us. We are delighted to see that you enjoyed your stay and our services provided. In particular, we would like to thank you for your kind words regarding our guest rooms and bar services. We look forward to welcoming you back to our hotel, soon. Sincerely,

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location 👍staff🤘
Stayed 2 nights in Oct 2021
Response from Yagmur B. on 14 Oct 2021
Dear Nader, Thank you for taking time to share your feedback with us. We are delighted to see that you enjoyed your stay and our services provided. In particular, we would like to thank you for your kind mention regarding our staff and location. We look forward to welcoming you back to Hyatt Centric Levent Istanbul for your next visit to Istanbul. Kind regards,

8/10 Good

Abdulrazzaq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really professional and polite , the breakfast verity was small but delicious and outstanding
Stayed 3 nights in Sep 2021
Response from Yagmur B. on 24 Sept 2021
Dear Abdulrazzaq, Thank you for taking time to share your feedback with us. We are delighted to see that you enjoyed your stay and our services provided during your stay at Hyatt Centric Levent Istanbul. In particular, we would like to thank you for your kind words regarding our staff. We look forward to welcoming you back to our hotel. Sincerely,

8/10 Good

Koray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Mythem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Yagmur B. on 23 Aug 2021
Dear Mythem, Thank you very much to evaluate us. We are glad to see that you enjoyed your stay and our services provided. We look forward to welcoming you back to our hotel, very soon. Sincerely,