This was My favorite hotel in Istanbul. I stayed in this hotel lot of time and i was very pleasure with all service in the properity.
Specially Spa area is so nice.
But Last time when i was guest in this hotel (23.04-25.04) i suprise on bad way, They offer me Room on 8'th floor which i didnt make reservation. Also that Room was small, with very bad volume Inside. After i showed that i am not happy with this Room guy from reception offer me 2 Room, first one with additional payment 80 EUR per night , another one (suite) 160 EUR per night.
It was so terrible expierence, everything happening at 01:00 (midnight).
At least They give me Room i made reservation abd paid for it.
This is My first time to make this kind of things, writing some comments but really i was very dissapointed.