Halkali Merkez Mah Fatih Caddesi No. 99, Istanbul, Istanbul
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from Irmak Çelik Online Reservations Manager on 27 Feb 2024
Dearest Guest,We were delighted to see you had much enjoyed your overall stay with us and taking the time to post your valuable comments. This feedback is critically important to us in our ambition to become better, each single day. Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel. Kindest regards,Irmak ÇELİKReservations Manage
Response from Irmak Çelik Online Reservations Manager on 5 Oct 2023
Dearest Guest,We were delighted to see you had much enjoyed your overall stay with us and taking the time to post your valuable comments. This feedback is critically important to us in our ambition to become better, each single day. Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel. Kindest regards,Irmak ÇELİKReservations Manage
2/10 Terrible
Leroy
8 Sept 2023
Disliked: Cleanliness, staff & service
Do not recommend
Hot tub jets were not on as advertised, many things are broken, and everything is overpriced, restaurant etc, we went to the store around the corner
Leroy
Stayed 5 nights in Sep 2023
Response from Irmak Çelik Online Reservations Manager on 11 Sept 2023
Thank you for taking the time to review us on Expedia. We are extremely sorry to hear that you did not have a satisfactory stay experience at our hotel. As you may have noted our reviews are very positive in particular about the team so I was sorry to hear that this was not your experience and definitely this is not up to our standards. Once again we apologize for your unpleasant stay and we are looking forward to welcome you back to be able to serve our genuine hospitality. With kindest regards, Irmak Celik - Reservations Manager
The housekeeper Selvim was awesome. Friendly atmosphere. Also, it is very clean and quiet even when at roadside. The only thing that need improvement is for them to invest in new towels. Otherwise, the stay was amazing.
Alimatu
Stayed 7 nights in Jul 2023
Response from Irmak Çelik Online Reservations Manager on 18 Aug 2023
Dearest Guest,Dear HAITHAM, We were delighted to see you had much enjoyed your overall stay with us and taking the time to post your valuable comments. This feedback is critically important to us in our ambition to become better, each single day. Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel. Kindest regards,Irmak ÇELİKReservations Manager
8/10 Good
Thomas D.
Business traveller
7 Jul 2023
Liked: Cleanliness, staff & service
Very attentive staff. The property needs a refresh but not too bad yet. Swimming pool was very good, the gym was fine (except for the loud music with explicit lyrics
Thomas D.
Stayed 5 nights in Jul 2023
Response from Front Office Manager on 13 Jul 2023
Dear THOMAS D,We were delighted to see you had much enjoyed your overall stay with us and taking the time to post your valuable comments. This feedback is critically important to us in our ambition to become better, each single day. Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel. Kindest regards,Naim GURCAOĞLU Front Office Manager
8/10 Good
Ibrahim
5 Jul 2023
Ibrahim
Stayed 9 nights in Jun 2023
Response from Irmak Çelik Online Reservations Manager on 1 Aug 2023
Sayın Misafirimiz,Değerlendirmeniz için teşekkür eder,İyi günler dileriz,
6/10 Okay
Jessica
Business traveller
5 May 2023
Disliked: Cleanliness
It was too hot inside the room. Not possible to open the window for fresh air. The air conditioner did not work properly. The bathroom was not clean. Some hair was left in the bathtub and on the toilet seat.
Response from Şeymasu Tuncay Online Reservations Manager on 21 Nov 2022
Dear Hodhaifan;Thank you for your comment. We look forward to serving you better on your next stay.Have a great day.Best regards,Şeymasu TuncayOnline Reservations Manager
10/10 Excellent
Khurram
27 Mar 2022
Khurram
Stayed 1 night in Mar 2022
Response from Front Office Manager on 14 Apr 2022
Dear Khurram, We were delighted to see you had much enjoyed your overall stay with us and taking the time to post your valuable comments. This feedback is critically important to us in our ambition to become better, each single day. Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel. Kindest regards, Naim GURCAOĞLU Front Office Manager
Dear Mohamad, We were delighted to see you had much enjoyed your overall stay with us and taking the time to post your valuable comments. This feedback is critically important to us in our ambition to become better, each single day. Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel. Kindest regards, Naim GURCAOĞLU Front Office Manager
Friendly staff. Very clean. Staff speak English. They call me for me whenever I need one. Did laundry for me when I needed one.
They were so nice people, contrary to the taxi drivers.
Sabah
Stayed 4 nights in Oct 2021
Response from Front Office Manager on 14 Apr 2022
Dear Sabah, We were delighted to see you had much enjoyed your overall stay with us and taking the time to post your valuable comments. This feedback is critically important to us in our ambition to become better, each single day. Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel. Kindest regards, Naim GURCAOĞLU Front Office Manager
Room very dirty blood stains everywhere on the towels ,bed sheets ,carpet very dirty rooms we couldn’t stay five minutes
Karim
Stayed 3 nights in Jul 2021
Response from Front Office Manager on 12 Sept 2021
Thank you for taking the time to review us on Expedia. We are extremely sorry to hear that you did not have a satisfactory stay experience at our hotel. As you may have noted our reviews are very positive in particular about the team so I was sorry to hear that this was not your experience and definitely this is not up to our standards. Once again we apologize for your unpleasant stay and we are looking forward to welcome you back to be able to serve our genuine hospitality. With kindest regards, Naim GURCAOĞLU Front Office Manager
I don’t like the way they give me the information that I want from them
Nagad
Stayed 17 nights in Aug 2021
Response from Front Office Manager on 14 Apr 2022
Dear Nagad, We were delighted to see you had much enjoyed your overall stay with us and taking the time to post your valuable comments. This feedback is critically important to us in our ambition to become better, each single day. Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel. Kindest regards, Naim GURCAOĞLU Front Office Manager
They gave me two smoking room. Very dirty and smell very bad. Then they changed them to another two rooms , one was dirty but the air conditioning was ok the other one air con was not good. Breakfast was the worst ever in Turkey.
I don’t think that they know there are over 800 hotels and hitch means the options are better.
I give it 2 stars.
Ahmed
Stayed 8 nights in Aug 2021
Response from Front Office Manager on 8 Sept 2021
Thank you for taking the time to review us on Booking. We are extremely sorry to hear that you did not have a satisfactory stay experience at our hotel. As you may have noted our reviews are very positive in particular about the team so I was sorry to hear that this was not your experience and definitely this is not up to our standards. Once again we apologize for your unpleasant stay and we are looking forward to welcome you back to be able to serve our genuine hospitality. With kindest regards, Naim GURCAOĞLU Front Office Manager
10/10 Excellent
Abdul
10 Aug 2021
Abdul
Stayed 1 night in Aug 2021
Response from Front Office Manager on 14 Apr 2022
Dear Abdul, We were delighted to see you had much enjoyed your overall stay with us and taking the time to post your valuable comments. This feedback is critically important to us in our ambition to become better, each single day. Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel. Kindest regards, Naim GURCAOĞLU Front Office Manager
Since the move of the airport the location of the hotel is now very far from airport. Takes roughly 45 minutes by taxi. Nothing special about the hotel.
However restaurant is very good and cheap. Breakfast also ok but nothing special.
Dear Guest,
Thank you very much for your good point to us on expedia.com. We are delighted to ensure you have satisfactory experience in our hotel. Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
Dear Ahmed,
Thank you very much for your good point to us on hotels.com. We are delighted to ensure you have satisfactory experience in our hotel. Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
8/10 Good
Verified traveller
10 Oct 2019
Verified traveller
Stayed 2 nights in Oct 2019
Response from Murat CAKMAK on 17 Oct 2019
Dear Guest,
Thank you very much for your good point to us on expedia.com.We are delighted to ensure you have satisfactory experience in our hotel.Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
Dear Shafig,
First of all thaks for your valuable and kind average point on hotels.com . Please rest assured that we have taken note of your review and took a action to ensure better service for our valuable guests. Thank you very much again and we looking forward to welcome you back at Park Inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
I had an amazing stay here. I arrived with my family early in the morning and the checkin staff were very polite. They arranged for luggage storage and gave us seats while they made arrangement for early checkin. As soon as a room was vacated the ushered us in. The service is superb and any room issue is just a dial and you would be attended to. There is acshttle from here to Mall of Istanbul.
Emmanuel
Stayed 1 night in Sep 2019
Response from Murat CAKMAK on 19 Sept 2019
Dear Emmanuel,
We are more than pleased to hear that you enjoyed your stay and facilities.Your opinion is very important for the whole staff.We are glad that you especially specified the reception staff.I have shared your valuable review with our all team members.Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Hotel when your travel plans bring you back to Istanbul.
Best Regards,
Murat CAKMAK
Front Office Manager
10/10 Excellent
Verified traveller
16 Sept 2019
Liked: Cleanliness
Verified traveller
Stayed 1 night in Sep 2019
Response from Murat CAKMAK on 19 Sept 2019
Dear Guest,
Thank you very much for your good point to us on expedia.com. We are delighted to ensure you have satisfactory experience in our hotel.Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
My opinion is the hotel is not 5 stars.
Especially the restaurant is very dirty and the foods for breakfast was not fresh. Non of the workers are professional.
Verified traveller
Stayed 1 night in Aug 2019
Response from Murat CAKMAK on 2 Sept 2019
Dear Guest,
Thank you very much for your review on expedia.com.It's from our Guests feedback on their experience that we can learn and find our weak areas where we can improve our services and product.We are very sorry to read that you did not enjoy your stay with us, please kindly rest assured that your valuable feedback have already been shared with the relevant Managers.
Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
Dear Tofig,
Thank you very much for your good point to us on hotels.com. We are delighted to ensure you have satisfactory experience in our hotel.Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
Dear Petrovici,
We are more than pleased to hear that you enjoyed your stay and facilities.Your opinion is very important for the whole staff.We are glad that you especially specified the reception staff. I have shared your valuable review with our all team members.Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Hotel when your travel plans bring you back to Istanbul.
Best Regards,
Murat CAKMAK
Front Office Manager
Excellent hotel, great rooms and a parking garage.
Verified traveller
Stayed 1 night in Jul 2019
Response from Murat CAKMAK on 26 Jul 2019
Dear Guest,
Thank you for staying with us at Park Inn by Radisson Istanbul Ataturk Airport Hotel and for taking the time to share your valuable comments.We are more than pleased to hear that you enjoyed your stay and facilities.Your opinion is very important for the whole staff.This feedback is critically important to us in our ambition to become better, each single day.Once again many thanks and we look forward to welcoming you back at Park Inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
6/10 Okay
masoumeh
18 Jul 2019
Ok but not a great
It was ok but not for price you paying. Water was cold every morning so we couldn’t take shower,
masoumeh
Stayed 3 nights in Jul 2019
Response from Murat CAKMAK on 26 Jul 2019
Dear Masoumeh,
First of all many thanks for your valuable and kind review on hotels.com. All guest reviews are very important and considerable for us to make our service better.However, I would like to inform you that we have taken note of your water problem comments and will address it to relevant departments.Many thanks for all again and we look forward to welcoming you back at Park Inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
Very easy self parking, helpfull staff and spacious rooms. I will definitely come back.
Verified traveller
Stayed 1 night in Jun 2019
Response from Murat CAKMAK on 18 Jun 2019
Dear Guest,
Thank you for staying with us at Park Inn by Radisson Istanbul Ataturk Airport Hotel and for taking the time to share your valuable comments.We are more than pleased to hear that you enjoyed your stay and facilities.Your opinion is very important for the whole staff.This feedback is critically important to us in our ambition to become better, each single day.Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
8/10 Good
Verified traveller
30 May 2019
Verified traveller
Stayed 1 night in May 2019
Response from Murat CAKMAK on 30 May 2019
Dear Guest,Thank you very much for your good point to us on expedia.com.We are delighted to ensure you have satisfactory experience in our hotel.Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
The room Cleanness!!! And helpful staff that helps you with all of your concerns
Verified traveller
Stayed 3 nights in Apr 2019
Response from Murat CAKMAK on 30 May 2019
Dear Guest,We are more than pleased to hear that you enjoyed your stay and facilities.Your opinion is very important for the whole staff.By the way, I shared your kind comment with our all team members.Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Hotel when your travel plans bring you back to Istanbul.
Best Regards,
Murat CAKMAK
Front Office Manager
Dear Liu,Thank you very much for your good point to us on hotels.com.We are delighted to ensure you have satisfactory experience in our hotel.Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
Hotel was unforgettable and well. I’ll to everyone
Verified traveller
Stayed 1 night in Jan 2019
Response from Murat CAKMAK on 4 Feb 2019
Dear Guest,Thank you for staying with us at Park Inn by Radisson Istanbul Ataturk Airport Hotel and for taking the time to share your valuable comments.We are more than pleased to hear that you enjoyed your stay and facilities.Your opinion is very important for the whole staff.This feedback is critically important to us in our ambition to become better, each single day.Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
Good hotel, welcoming crew
Convenient location to the airport.
Hotel was nive enough to get me a cab on their dime, becsuse my flight was too early for their shuttle schedule
Verified traveller
Stayed 1 night in Jan 2019
Response from Murat CAKMAK on 24 Jan 2019
Dear Guest,
Thank you very much for taking time to share your valuable feedback with us. We are very much delighted to read that we could serve you a satisfactory stay experience. Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel when your travel plans bring you back to Istanbul.
Best Regards,
Murat CAKMAK
Front Office Manager
Dear Aws,
Thank you very much for taking time to share your valuable feedback with us. We are very much delighted to read that we could serve you a satisfactory stay experience. Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel when your travel plans bring you back to Istanbul.
Best Regards,
Murat CAKMAK
Front Office Manager
Dear Christina,It was a big pleasure to host you at our Hotel and i would like to personally thank you for taking time and share your valuable comments. We are very happy that you enjoyed your stay with us. Your opinion is very important for the whole staff.This feedback is critically important to us in our ambition to become better, each single day. We hope to welcome you on your next visit to Istanbul at Park inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
It was amazing. I love to stay here again and again.
KHALID
Stayed 2 nights in Dec 2018
Response from Murat CAKMAK on 18 Dec 2018
Dear Khalid,Thank you for staying with us at Park Inn by Radisson Istanbul Ataturk Airport Hotel and for taking the time to share your valuable comments.We are more than pleased to hear that you enjoyed your stay and the facilities.Exceptional guest service is the foundation of our brand promise.I have shared your kind review with the rest of the team.Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel.Best Regards,Murat CAKMAK ,Front Office Manager
Dear Bassan,Thank you very much for taking time to share your valuable feedback with us. We are very much delighted to read that we could serve you a satisfactory stay experience. Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel when your travel plans bring you back to Istanbul.Best Regards,Murat CAKMAK,Front Office Manager
Great hotel for transit stay, but far from the city. Very clean and comfortable. Large bath. Good breakfast. Staff is great.
S
Stayed 1 night in Nov 2018
Response from Murat CAKMAK on 4 Dec 2018
Dear Guest,
Thank you for staying with us at Park Inn by Radisson Istanbul Ataturk Airport Hotel and for taking the time to share your valuable comments.We are more than pleased to hear that you enjoyed your stay and facilities.Your opinion is very important for the whole staff.This feedback is critically important to us in our ambition to become better, each single day.Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
Dear Guest,
Thank you very much for your good point to us on expedia.com.We are delighted to ensure you have satisfactory experience in our hotel.Thank you very much again and we are looking forward to welcome you back at Park inn by Radisson Istanbul Ataturk Airport Hotel.
Best Regards,
Murat CAKMAK
Front Office Manager
Modern rooms and washroom, comfortable and bright. The hotel serice offers free shuttel to the airport and to the Mall of Istanbul. There are local resturants in the vicinity. However, for a family with small baby the milk warming facility costs money. It is not well connected to Metro or tram station but it is easy to finc a taxi.
Good Value of money.
Muhammad
Stayed 2 nights in Sep 2018
Response from Murat CAKMAK on 18 Dec 2018
Dear Muhammad,Thank you for staying with us at Park Inn by Radisson Istanbul Ataturk Airport Hotel and for taking the time to share your valuable comments.We are more than pleased to hear that you enjoyed your stay and the facilities.Exceptional guest service is the foundation of our brand promise.I have shared your kind review with the rest of the team.Once again many thanks and we look forward to welcoming you back to the Park Inn by Radisson Istanbul Ataturk Airport Hotel.Best Regards,Murat CAKMAK,Front Office Manager