Tru by Hilton Jackson, MI is located in Jackson. The area's natural beauty can be seen at Meridian-Baseline State Park and Cascade Falls, while Art 634 and Michigan Theatre of Jackson are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Michigan International Speedway or Keeley Park.
Detroit Metropolitan Wayne County Airport (DTW) - 63 min drive
Restaurants
Starbucks - 2 min drive
McDonald's - 3 min drive
Panera Bread - 3 min drive
McDonald's - 3 min drive
Culver's - 4 min drive
About this property
Tru by Hilton Jackson, MI
Property highlights
Take advantage of a free breakfast buffet, a corner/local shop and dry cleaning/laundry services at Tru by Hilton Jackson, MI. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a business centre.
Other perks at this hotel include:
Free self-parking
A lift, free newspapers and smoke-free property
A 24-hour front desk and coffee/tea in reception
Guest reviews speak well of the helpful staff
Room features
All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
Bathrooms with shower/bath combinations and free toiletries
Fridges, free infant beds and coffee/tea makers
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free buffet breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas
Things to do
24-hour gym
Family friendly
Free cot
Grocery/convenience store
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Guest services
Daily housekeeping
Dry cleaning/laundry service
Business services
Business centre
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
4 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste on request
Towels
Entertainment
Flat-screen TV
Food and drink
Coffee/tea maker
Refrigerator
More
Air conditioning
Desk
Free local calls
Iron/ironing board
Laptop workspace
Policies
Check-in
Contactless check-in and check-out are available
Check-out
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Tru Hilton Jackson MI Hotel
Tru Hilton Jackson MI
Tru by Hilton Jackson, MI Hotel
Tru by Hilton Jackson, MI Jackson
Tru by Hilton Jackson, MI Hotel Jackson
Frequently asked questions
How much is parking at Tru by Hilton Jackson, MI?
Self-parking is free at this property.
Tru by Hilton Jackson, MI Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 442 out of 692 reviews" "
10 - Excellent
442
Rating 8 - Good. 151 out of 692 reviews" "
8 - Good
151
Rating 6 - Okay. 51 out of 692 reviews" "
6 - Okay
51
Rating 4 - Poor. 24 out of 692 reviews" "
4 - Poor
24
Rating 2 - Terrible. 24 out of 692 reviews" "
2 - Terrible
24
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Okay
Tammy
Business traveller, Travelled with group
3 May 2024
The room was noisy as you could hear everything from the neighboring rooms and the sound of footsteps from the floor above.
Not on par with other Tru by Hilton hotels I’ve stayed at. Check in lady was miserable. Try to act like you want be there. When I checked out this morning the lady working was great. All the other Tru’s give me my Hilton points even though I book with Expedia. This place would not. I have about ten of my coworkers coming for a week in May and I’ll try one of the hotels across the road.
There were a lot of families here with kids running around, the pool was in full use but it was still fairly quiet - a few kids running up and down the halls but not bad room noise. Had an odd experience with smells. Came back after a day away and our room smelled like someone had a toxic experience in the bathroom. Took a long time to air out. Then in the middle of the night I woke up smelling cigarette smoke. I think the ventilation is just weird and we were getting stuff from other rooms. Bed was comfortable, shower pleasant and breakfast was good. What more can you ask for?
Good staff and common area. The room, however, was a disappointment. So small there was no closet, just a bar and hooks in the room. No room for a decent desk which meant a small pullout from under the television bench. Not really big enough for two people to move around comfortably. That said, the shower was the best I’ve ever seen in similar priced hotels.